Malone Lodge Hotel & Apartments

Extremely comfortable beds, good price and good floor space, very helpful staff.

There was an awful smell in the apartment , like someone cleaned the place with a very dirty mop , water all over the bathroom floor, some mouldy bits of carpet in the bedroom.

I was given wrong room, an apartment for 2 instead of 3 and couldn't get reply from reception so had track back up road to hotel to inform then given better apt nearer hotel but all beds in one room when I booked double double and sofa bed in sitting room. Tried phone reception for WiFi code but phone broken, only socket in bedroom didn't work so had charge phone in other room with result didn't hear alarm and thermostat in shower broken so went from cold to getting scalded. Reported this on departure and asked for someone to give me a call but never got one!!! Not good enough!

:(

Nice-looking place. Girl at reception was very nice.

I don't usually blast an otherwise-nice place for one single fault, but this was out of the realm of acceptable. Everything was fine until (too) early the following morning, when our bed positively SHOOK us awake for a good 15 minutes. It was the laundry truck downstairs. A disruption like that would be expected in a crappy hostel or AirBNB, but not at a supposedly-5-star hotel. I realize there's not a lot that can be done, but a warning would be one thing - we could have at least set ourselves up with earplugs, or not stayed up late planning the rest of our trip the night before. As it was we were both pretty much useless and irritable the next day, which is not desirable at any time, much less in the middle of a once-in-a-lifetime vacation.