Kirishima hotellia

Plussat: Away from those Hot Spring hotel and very quiet. The big pools of hot spring and the garden next to hotel are impressive. The dinner and breakfast just so so. Facilities are old but so far is clean.

Miinukset: It is not that value of money.

Plussat: The staff are nice. Onsen is huge.

Miinukset: Everything is so outdated. Food is so so too.

Plussat: Best hot spring in Kyushu, can enjoy pay ice cream and fresh milk in relax area. Great supper with a server just for our table. Good breakfast. Great natural area/forest to walk around in day time. Great room service especially with futon beds.

Miinukset: Check out time at 11:00 instead of 10:00

Plussat: Silent and comfortable environment. Facilities are clean. Onsen is great!

Miinukset: Location is a bit remote but still fine if you would like to enjoy a silent place.

Plussat: Nice hot spring

Plussat: The dinner, the staff, the fantastic hot springs and there are many of them plus the beautiful surroundings.

Miinukset: The room is a bit outdated.

Plussat: I stayed at different hotels with onsen before, this is a very nice one that made me want to come back. The onsens are so BIG, bright and clean. I went there in low season, it’s so comfortable that I can have my own big pool! Dinner is enjoyable, the waitress explained the dishes in details. And the food taste good. Breakfast is in buffet style, it is delicious too. Room with central heater, I need to open the window to let the fresh air in. The futon is very comfortable, except the pillow, too hard for me! If I visit Kirishima again, I definitely will choose this!

Miinukset: Pillow

Miinukset: We r three persons but only added bed to a twin room. Seem not fair. I expected more bigger for three person . So sad

Plussat: Really nice hotel, good access point to Kirishima national park provided you have a car

Plussat: Very good facilities at a reasonable price. It's very rare for hotels in Japan to have a gym, which was great. Comfortable rooms, decent restaurant options, and a nice-looking bar on the top floor. There are a handful of restaurants not too far away on foot, too, including an excellent little izakaya called Kohki Japanese Dining. Definitely recommendable!

Miinukset: Immediate surrounding area leaves a bit to be desired. There are a handful of restaurants not too far away on foot, though.

Miinukset: Need to pay extra for swimming pool and outdoor hot spring bath. The water of roman hot spring was not warm at all. Disappointed at the outdoor pool and outdoor hot spring bath.

Plussat: Reasonable price. Thats all.

Miinukset: They don’t have a concierge (Or even if they do, I wasn’t introduced to anyone by the staff I asked) so I couldn’t ask any advice on my trip. The onsen was not that good either. Also the gym is not free. That’s a huge minus for me.

Miinukset: The air condition is extremely loud

Plussat: a selection of western and Japanese choices available restaurant was cafeteria style self serve and tray return busy at times

Plussat: Good breakfast and location. Nice spacious room with balcony overlooking good view. Interesting blue/white onsens and stone baths. Sake wine tasting in shop shortly before dinner.

Miinukset: Dinner quality not too great, maybe due to low price strategy.

Plussat: Onsen was very good

Miinukset: Room was not well organized

Plussat: Onsen is good no doubt. Rooms are spacious with good open view. Staff provides very good service.

Miinukset: While the hotel is large facilities maintenance has to catch up. The meals it charges for private groups are quite expensive and has much room for enhancement. I guess the eating outlet near the hotel could satisfy you more.

Plussat: An old Japanese hot spring hotel but everything were up the standard! Must have been a top hotel in the 80’s

Plussat: Food & Hot spring very good for healthy. People could enjoy and relax there.

Plussat: Love that it has a mud bath, the hot spring area was big

Miinukset: would love it more if there is a bigger outdoor hot spring area the transportation was not too convenient if you don't drive. Taxi was expensive.

Plussat: Fabulous views and great breakfast

Miinukset: Extremely dated 1980's hotel, the place is huge and not that busy and in need of renovation. Twin beds only

Miinukset: Facility is a bit old

Plussat: Traditional tatami room with adjacent bed room. Wonderful hot spring furo (both inside and outside), great meals.

Miinukset: Perhaps some English instructions for their wonderful facilities may help.

Plussat: Our room was large and very comfortable with a stunning view. The hot spa was lovely .

Miinukset: Limited choices to eat

Plussat: They well indicated the public transport in the web. However, one should draw particular attention to each of the station and bus stop in their local name. The panorama onsen was magnificent. The room were also spacious with good view.

Miinukset: I arrived the Hotel around 14:00 before their official check in time. I wondered if it was the rest time for the staff so that they were not keen for my registration. The staff allowed my luggage to be left in an open area aside from the counter and without any guarding. I was quite surprising that there was no staff to be attended in the counter and lobby. They could only be shown up until you ring the bell. Besides, as crowds of outsiders could admit to the panorama onsen, I could only enjoy a calm and peaceful bath until the early morning. Since the Hotel accommodated a lot of guests, the Kaiseki dinner was served in a big dining hall with a rapid pace. They also provided different dinner menus which were not stated in the Booking.com.

Plussat: The onsens were fantastic. You have 3 different baths to choose from depending on the time. Breakfast was really good as well. tons of parking, location was good. Close too many attractions around the area.

Miinukset: The washroom in my room looked super old, even a bit of rust on the tap.

Miinukset: 1.No WiFi at room 2.Have beetles inside the room 3.Sulfur is present in tap water

Plussat: I wasn’t able to experience the hotel as I was detained at JFK and missed my flight; however, my sister and son had all glowing comments about the hotel. It was relaxing and was in the Japanese style. A truly memorable experience. My heart is broken that I missed staying here.

Miinukset: Some parts of the hotel were old. When my 6 foot 6 inch high son stepped onto the open porch attached to the room the decking floor started to break. He stepped back into the inner porch in order to prevent further damage or injury. Unfortunately we did not report it as we didn’t speak good enough Japanese to communicate it without alarming our host.

Plussat: The room is big. Onsens are excellent. Breakfast is extemely good.

Miinukset: The single bed is only 1m in width. Toilet inside the room is rather small, although the room size is about 15m2 or even bigger.

Plussat: The hotel is easy to find. Just a bit walk from the station.

Miinukset: The staff was not very helpful.

Plussat: The location, staff and the establishment on general.

Miinukset: Pay for the parking.

Plussat: The location is good, easy to walk to restaurants area.

Miinukset: There is a construction happening next to the hotel. Keep your windows shut.

Plussat: Staff was very friendly, while we've trouble with our car and asked for help from the front desk staff, he was so willing to help. The bed was very comfortable and cozy. Nice environment.

Miinukset: No bottle water supply

Plussat: Pretty convenient location. Parking fee acceptable.

Miinukset: Mattresses too soft; not too comfortable.

Plussat: near Bostup to go airport and near 7E

Miinukset: Breakfast not variety

Plussat: Decent sized room for Japan. Good shower, hairdryer and nice shampoo and conditioner. Laundry facilities in the hotel meant we didn't have to go out in the heavy rain. Good location for Kirishima national park, Kagoshima city and Kagoshima airport.

Miinukset: Breakfast descriptions only given in Japanese so we had to guess what the dishes were! Had chips and chicken nuggets but no cereal. Same controls for shower, bath and basin taps mean you have to keep changing the temperature settings.

Plussat: The set dinner in the room was tasty and very large portion. The public bath is very large, compare to other places. I believe all rooms are not facing the mountain so every room should have a good view.

Miinukset: The property is looking old and could use some renovation. There were several tour buses on the day we stayed so the hotel was quite crowded. The service was lacking as we told we would have the dinner in the room at 7PM when we checked in but we were waiting until 7:15 PM and decided to ask the front desk for our dinner. They apologize for their tardiness and hurriedly prepare our meal.

Plussat: very worn out finishings, the Hotel is in need of refurbishment. Quality of the dinner buffet is poor.

Miinukset: Food quality

Plussat: Nothing

Miinukset: The hotel is very old, smelly and dirty. The food at the buffet is nothing special, it is more like a cantine.

Plussat: Dinner is quite good.

Miinukset: Shuttle bus between airport and the hotel is only available in a short period of time. If your schedule do not match with their schedule, it is completely useless for you. The slope to the entrance is a bit steep and long for people who are carrying heavy luggages without a car.

Plussat: Price to value - Spacious room and dinner was superb. A bargain with such price.

Miinukset: We were not happy with the toilet smell. Have explained to the staff and Mr. Yamaguchi was very kind and changed the room for us.

Miinukset: Need to pay extra ¥3240 per child per day

Plussat: Spacious room, very nice mountain view

Miinukset: Washroom too small

Plussat: Good rooms and location.

Miinukset: Staff were quite rude and the hotel didn’t have anything open after 9pm. I was also ordered out of the restaurant on both nights.

Plussat: The beds were comfortable. The onsen was nice. The accomodation is conveniently located for the national parc.

Miinukset: The place is relatively expensive, especially given the fact that the place is worn out. We had some form of water leakage in the room. The place really needs some renovation.

Plussat: The rooms are big . Great view around this area . Close to the farm . Nice hot spring .

Miinukset: The front desk staff was not friendly . When we check out , we told he to separate 3 rooms into 2 different bills . Maybe because he cloud not understand my English very well . Therefore , he have to re-do again . But I can feel his unfriendly from his face . The rest are fine .

Miinukset: A bit of an outdated hotel with closed facilities (restaurant, massage) which were not indicated in advance. On the available pictures during the booking process was it visible that this hotel was already outdated.

Plussat: The rooms are big even not very new . Great view around this area . Close to the farm which is great . Nice hot spring .

Miinukset: The front desk staff was not friendly . When we check out , we told he to separate 3 rooms into 2 different bills . Maybe because he cloud not understand my English very well . Therefore , he have to re-do again . But I can feel his unfriendly from his face . The rest are fine .

Plussat: the facility is good

Plussat: Friendly helpful staff. Room was comfortable. Sauna was nice. WiFi was good.

Miinukset: Lunch buffet.

Plussat: airport departure at 800 meters. hotel old and sad.

Miinukset: i had to walk as the airport shuttle starts at 6:40

Plussat: near airport

Plussat: Friendly staff, good value room, very close to airport, great onsen (although women can only use from 19.30-21.00). A little dated but that’s part of its charm.

Miinukset: Better onsen opening hours for women!

Miinukset: the checkin guy was really nice and kind ^^