Ekho Surf

Everything else was excellent.

Few rooms had this water seepage on walls. There were no beach sitting chairs facility

The poor guest experience began the moment we drove in our rented car to check in into the hotel. We were directed by the security at the gate to park 200 mtrs outside the hotel and carry our bags ourselves. Quite ridiculous, we were later informed by reception that the security personnel was new. Second incident was dinner at the restaurant (near the pool). Wait staff made an unnecessary and racist comment about Indians, we immediately contested and he was later apologetic.. The property is fantastic and desperately needs a better hotel operator who understands customer service. We are regular patrons of Taj and Oberoi and their service is unparalleled. I don't recommend ekho surf for anyone looking for a 5 star experience.

The location and cleanliness of the property is really good! The rooms are big and you have a very good swimming pool. Not very bad and not very good breakfast. The crowd is good and you will feel that you are in luxurious place

I dint like the food served in the restaurant. The staff is little unfriendly and not warm. The property should definitely invest in these as it elevates the customer experience to great level and hence enable recommendations