Bentota hotellia

Plussat: beautiful garden, relaxing luxury

Miinukset: Nothing!

Plussat: Brilliant service - spaciousrooms great food and Karen and her team went out of their way to make stay memorable.

Miinukset: There was an incident that really shocked us! We arranged a driver from another hotel to pick us from shangri lanka to his stay. The owner of shangri lanka threatened the driver to hit him and damage his car, if he would pick us up from shangri lanka! As customers we cannot accept such unprofessional behaviour, thats why we wouldn't recommend this place.

Plussat: In a scenic, quiet location Spacious rooms Lovely pool Helpful staff organising fair priced tuk tuks Information pack in the room Reasonably priced Ayurvedic treatments

Miinukset: I like a sheet/duvet a little thicker on the bed. It’s very thin and though the AC is needed (otherwise it’s too hot), I woke up too cold a couple of times. Perhaps an extra blanket or thin duvet could be put in the room for those who need it. As we wake up around 6am, we weren’t able to have tea or coffee until after 7 when the staff arrive. It would be nice to have a kettle in the room.

Plussat: The suite was huge and luxurious. The room had numerous art pieces that makes it unique. The bed and the sheets were extremely comfortable. The bathroom had a large bath. There is a lovely pool in the gardens with sunlounges and unmbrellas. The chef serves excellent food. Prem was there to assist with meals and anything else you require. Thank you. Hope to return one day.

Miinukset: Nothing. Everything perfect.

Plussat: The property and standard of the accommodTion was excellent. The food was delicious, tasty and home cooked I couldn’t have asked for any better.

Miinukset: The fact that I didn’t book to stay longer.

Plussat: We loved the pool & the doggies. The room was fabulous, spotlessly clean & comfortable. Karen & staff were perfect hosts - kind & honest. Thank you!

Miinukset: Nothing. Can't think of anything negative at all!

Plussat: Everything - stunning location with gorgeously laid out gardens teaming with wildlife, superb attention to detail in rooms which are spacious and airy. Fabulous service, nice food , scrupulously clean, lovely doggies one of which was very vocal. We will be back next year for sure.

Miinukset: Nothing except don’t expect to ever have this property to yourself as the exceptional standard I am sure will mean it will be full 365 days of the year!

Plussat: Ruoka oli erittäin hyvää ja henkilökunnan palvelu ensiluokkaista.

Plussat: Breakfast, lunch and dinner were superbly cooked and presented. The Villa was large with a super bathroom. The pool is lovely and kept very clean. The area around is very safe and staff will organise whatever transport you require. From the moment we arrived the staff were all very respectful but also very helpful.

Miinukset: The sunbed area around the pool could do with improving, grass around the sunbeds very sparce in areas and looks unappealing. Also the pool towels could do with upgrading, very clean but some seem sun lotion stained.

Plussat: My partner and I stayed here for 4 nights after having visited Kandy and the South Coast in the previous 10 days. We liked the room which was very spacious and the large garden and pool of the villa. The room furniture and decor were estethically pleasing. Wifi is great in the room.

Miinukset: we have found some areas in this place that need improvement and for that reason we are not going to give our highest rating: 1. the staff personality and friendliness scores low here. This place lacks a good welcoming host. The staff are just doing their job and they don’t seem to be that friendly or that happy to have you as a guest. Hard to see a smile from them and after having spent time in this country and having experienced the friendliness and kindness of other lower class hotels staff we stayed in Sri Lanka, this villa is definitely lacking that. 2. The most senior member of the staff was very pushy with wanting us to use their own tuk tuk driver all times rather than the locals. He would also speak badly of the local tuk tuk drivers and when we told him that we already had organised tuk tuk pick ups with somebody else he was clearly not impressed. They want to make sure you spend the money with them. When we also asked him to give us a quote for car transport and after we had his price and told him we had a better price from a local, he quickly said that the local driver mustn’t have any insurance. Again this was his arrogant and disingenuous assumption to try and stir us away from using other people services. 3. The food prices are average here. However their light breakfast which they charge you for (almost 5GBP) consists of a small plate of fruit, toast and jam and nescafe’ coffee. We had much more luxurious breakfast in other lower level accommodation in Sri Lanka which even included omelette, real filter coffee and a very generous plate of fruit, and that kind of breakfast came for free as part of the room price. It would have been a nice touch if they included the light breakfast in the room price as for what it is, I’m sure it wouldn’t be a loss for them. 4. One of the “clean” towels had large stain of bloods which looked very much from a woman’s period. When we asked the staff to change it, they played it all down without apologies

Plussat: As a very special bawa property,, in a perfect location .I was annoyed by very badly behaved , undisciplined children ruining our stay,, smashing plates and screaming in dining area,, taking over the pool area,, not hotels fault,, the staff were overly accommodating ,, we had to request another place to dine,, it’s a temple to design,, inappropriate for children

Miinukset: Shower drains had not been cleaned,, and the re was mould Had to wear rubber shoes in the shower,, mr baca would have been upset Not a hotel for children The pool is very warm

Plussat: Very high service standards & safety measures The food was great 25 m swimming pool A lot of nice small cosy sitting areas Staff woke up at 2.30 in the morning to do check out

Miinukset: We had 3 great rooms, in one of the rooms shower was not really very new but

Plussat: We couldn't ask for more. The place is fantastic with great facilities, beach 1 minute walking, pool, great food and more. The installations are clean and pristine, decorated with very good taste. The staff was awesome, very friendly, professional and efficient and that is a priceless asset. The way that ALL the staff performed their duties exceed anything I we were expecting. For example, we planned to go to the World Heritage Sigiriya and was necessary to leave the facilities at 04:00am in order to get there around 09:00 but that meant to miss the breakfast on that day. As soon as our plans were known, Mishara, a staff member, organized the preparation of two breakfast packs to be ready for us in the morning to take on the journey. Pro-activity and a job well done at its best. A word of appreciation for a great job as well for Chaminda at the reception and to Numesh and Sanjeewa and for all the great people with no exception working there. A big thanks very much.

Miinukset: To leave.

Plussat: A delightful boutique property, beautifully appointed. It was wonderful to be so close to such a magnificent stretch of beach and still have the option of 2 lovely swimming pools. The grounds are plush, large and relaxing. (The train line that runs behind the property was really quite a thrill - waving to the passengers as they trundled past.) The staff were most accommodating and the dining options were superb. Very happy to recommend this property.

Miinukset: It was a terrible shame that so many people had decided to cancel their bookings because of the recent unrest. We spent 3 weeks in Sri Lanka and at no time did we feel threatened or unsafe. Please consider travelling to Sri Lanka.

Miinukset: Service was a little haphazard. Our ac kept cutting off for a while in the afternoon. It was eventually fixed. We ordered some room service and the dishes were not cleared, there was no turndown service and when we returned to room late in the night the plates were still there

Plussat: Everything This place is just fabulous A little paradise and pure bliss

Miinukset: I can’t think of anything

Plussat: The property is really beautiful with lots of different seating areas and the Paradise Road interior design style throughout. I loved the main pool!. A HUGE shout out to the staff at the resort. I stayed 5 nights and the staff went out of their way to make sure that I was comfortable, happy and looked after throughout my stay. Security, gardeners, housekeeping, reception and restaurant staff were all very friendly and really attentive.

Miinukset: I have no complaints! I will definitely go back again.

Plussat: Everything was great. The staff very friendly and always smiling ! Highly recommend the stay !

Plussat: It’s a great hideaway in Bentota. Good clean rooms. The staff is also very helpfull.

Plussat: Absolute must, upon entering, you get an explanation of the influence of Geoffrey Bawa, the architect who also determines was at our previous hotel Marissa Hills. Spacious layout and a lot of art makes you feel in a museum rather than a hotel. Room, restaurant and swimming pools. The whole outdoor happen to the last detail with the beautiful white beach to cap it. A must if you are in this area.

Miinukset: Nothing not to like

Plussat: Rooms are very clean, beds are comfy, the staff is super friendly. Great sea view from each room and easy access to the beach. Basically you don't have to worry about much if you're going to this place. You can perfectly relax. This place is well managed.

Miinukset: Food is okay, but they need to increase the size of the portions.

Plussat: Fantastic place,good food,Very kind staff,

Miinukset: Nothing

Plussat: Location is good and staff is courtious, rooms were very comfortable and we liked our overall stay.

Miinukset: No intercom in the room had to go to reception for every small thing. Some more things for entertainment can be added. However we liked it over all

Plussat: Great value for money and attentive to guests

Miinukset: Rain... but nothing to do with the hotel.

Miinukset: There was a dog, It didn't bother us in any way, however we are little allergic to dogs

Plussat: Staff were brilliant. Room was lovely - spacious and super comfy bed. Massive bathroom. Breakfast was as you wanted and lovely, as was our 3 course dinner. Plenty of stuff to keep you occupied (badminton, books swap, clean pool, sunloungers with towels supplied), lovely view and ambiance. Although they were full, it never felt too busy. Would highly recommend

Miinukset: it would have been better if there was a window in the bathroom as it got very humid in there (there was a fan however). It would have been better to have a Sri Lankan option at dinner each night,

Plussat: Everything about the place The restaurant The pool and the beach

Miinukset: Only one thing that there is no shops near the hotel

Plussat: Excellent service and utmost hospitality. Clean rooms and swimming pool. Fresh and delicious food at the on-site restaurant.

Miinukset: Nothing

Plussat: The warm welcome the family gave me, was unbelieveble! So kind!!! Quietness and calmness!

Plussat: It was a good breakfast. Nearby beach was excellent.

Plussat: The stay at your bungalow was really amazing. Your family was so friendly, kind and let me feel like a familymember. I only booked with breakfast. But when you first cooked for us it was like a tastexplosion - really really good. Thanks for giving me the chance to try your cooking! The location by itself I think can't be better. Near the ocean and not far away from the supermarket. Also if we wanted to go on sightseeing you organized everything perfect. The background knowhow about the places was huge. I will come back. Thank you for everything! I really enjoyed the holidays.

Plussat: Felt like home. Great place to stay with amazing helpful hosts.

Plussat: Breakfast was very good and it was nice to taste local breakfast. And there was possible to decide what time the breakfast was served. Owners took very good care and suggested and arranged things to do like boat trip by the river, visit in turtle farm and tour in Bentota. There is beautiful and peaceful beach nearby. Apartment (Villa) was clean and there was a air conditioning, which was very refreshing after long journey. Owners took very good care of us and we are grateful for that. Highly recommended place to stay!

Plussat: Breakfast was very good and local. There was very beautiful garden and it was possible to see few monkeys there sometimes. Room was comfortable and clean. Owners took very good care and made sure that we had a great stay. I would go there again.

Plussat: Very close to a very nice beach. Comfortable bed, nice staff

Miinukset: Was Saturday night, there was a party right behind the property, so I couldn’t sleep because of the loud music until 1:00 am! Was not nice at all

Plussat: This is a very beautiful, quiet place with very friendly and hospitable hosts and cute animals such as monkeys, monitor lizards and various birds. The area is clean and full of flowers. The beach is 2 minutes walk from the villa.

Plussat: Amazing villa running by family. Very friendly and supportive!! Great location! Great value!

Plussat: Staff were very friendly and more than happy to help. Took a lot of pride in there amazing gardens. Really Nice restaurant on the beach 10 min walk way.

Plussat: The architecture and swimming pool

Miinukset: The food was ok

Plussat: Calm and quite , 3 minutes walk to beach ,

Miinukset: Some staff mainly room service guys a bit awkward in response , bath kit not refilled for 2 days . Beach side Some chair or recliners should have been placed by hotel as that’s USP .

Plussat: The property is beautiful, both the building and the grounds. We had an enormous bed and a private courtyard area that opened onto the main garden/pool. Lovely mature trees and colourful flowers. The train line runs across the end of the garden and you walk over that straight onto the quiet beach. It was entertaining to watch the train chug along the single track as you lay by the pool. They aren't very frequent so are not disturbing. Staff very attentive. Pool towels carefully folded with flowers, and extras brought without being asked. A dish of nuts brought when it was noticed we were having a beer from the mini bar on our patio.

Miinukset: Location is fairly remote so not for long stays unless you just want to relax by the beach and pool.

Plussat: Large suite, beautiful grounds, lovely pool, very near beach

Miinukset: Nothing

Plussat: Beautiful lodging. Good value. Excellent food. Quiet.

Miinukset: Although near beach, no beach chairs or umbrellaa

Plussat: Beautiful buildings and grounds, fantastic staff, very comfortable room

Plussat: Breakfast was super complete and attending to all kind of preferences. Staff was always exceeding expectations they remember all what me and my daughter would like to eat and drink!

Miinukset: The ants in the bed and in the bathroom :)

Plussat: The view from my balcony was phenomenal. My room was spacious and cozy.

Miinukset: I had an Ayurvedic body massage there but the therapist was sexually harassing me that he tried to go down on me.

Plussat: Located in a quiet lane which has many other luxury villas. This had a very colonial feel , right from the moment we stepped in. We were welcomed with a glass of fresh papaya juice. Welcoming staff, especially Chaman who helped us find a good local taxi driver. All other staff people were very courteous & wanting to serve us well. And always with a smile on their faces. The room.... superb! Honestly, I didn’t expect it to turn out so good! It was huge!! With an added floor which had a kids bed. The bed was good & the chairs overlooking the garden were perfect for sipping ur Ceylon tea while doing nothing! The Sri Lankan food was very good; must try. You need to tell them a night before if u wish to have SL breakfast. The beach was just across the villa gardens. Only adventure was the railway line which u need to cross to reach to the beach. But the beach was good with not many people. I enjoyed my evening walks with my wife watching a lovely sunset. Lastly, A GREAT PLACE TO UNWIND AWAY FROM THE CITY CHAOS!!

Miinukset: I guess the bathroom needs to be updated a bit. Though kept very clean, just feels a little worn out! And the positioning of air con in the room. In the afternoon, It takes a long time to cool the room.

Plussat: The staff was friendly. The breakfast spread was delicious. The room was clean

Miinukset: There was cockroaches in the bathroom

Plussat: Erittäin hyvä hieronta/ayurvedic massage ja hyvä hinta/laatusuhde ravintolassa. Gluteeniton ruokavalio otettiin erittäin hyvin huomioon aamiaisella/illallisella. Todella ystävällinen palvelu. Fantastinen ranta!

Plussat: The location and facilities were so amazing that we booked in an extra night and cancelled our luxury hotel in Colombo. The food was excellent and Indika , the manager, was charming, attentive and has become our friend. We will most definitely stay here again. Everything was perfect

Plussat: Lovely view from the room, wonderful balcony, friendly staff

Miinukset: The bathroom was a bit scruffy but everything worked

Plussat: We like the lagoon and the boat trip . Also the man who took us in the boat is very nice . Also the bit cooler plc and pool is nice too...

Miinukset: 1) Location difficult to find as not clearly indicate any road signs .. 2) in the room number 1 toilet bide shower can’t hold it and it’s a mess. Also shower water pressure very low and difficult to bath . And one sync totally block. 3) main fan in the room was not working and we asked stand fan as we don’t like AC 24/7. 4.) AC also very noisy and disturb our sleep. 5.) missed coffee set in the room, 6). Bfast was not really exciting with comparing to other hotels which we stayed in similar room rates . Should improve and give more choices ..

Plussat: The staff were very friendly and most helpful, nothing was too much trouble.

Miinukset: That our stay wasn’t for longer!

Plussat: This is a beautiful hotel on the riverbank in Bentota. Quiet, relaxing, great view, and great pool for swimming. The staff is helpful, especially Indika who understood our wishes/needs and adviced us accordingly. The hotel offers to take you to Bentota Beach by boat, which is a fun experience too. The beach was nice with clean sand and not crowded. Highly recommend this place.

Miinukset: We would have liked more traditional food on the menu, too much continental options. A small drying rack in every room would be practical.

Plussat: We stayed 3 nights at Waterside Bentota. It was lovely. Great helpful staff. Good food. Great service with the boat to take us to the beach / town. Lovely pool. Beautiful setting.

Miinukset: Nothing

Plussat: Staff are absolutely lovely. Pool immaculate. Food good. Rooms very spacious and overall a very relaxing place to stay.

Plussat: The location was peaceful,very relaxing and above all different. Expert knowledge was available by all staff about the area,wildlife,trips,food,tuk,tuk prices ..all of which is very helpful. A special thanks to Indika he was amazing!

Miinukset: The rooms are old and tired and smell damp could really do with gutting and updating to match the beautiful outside area and pool in our opinion.

Plussat: Peaceful location. Lovely views over the lake. Boat ride to the beach.

Plussat: Wonderful, peaceful, natural riverside location, short ride away from beach & town. Large, clean room with patio by pool, overlooking waterside. Beautiful sunsets & watch the fruit bats fly over to the mango trees. Manager Amila very helpful organising transport & river safari ( recommended). Food was amazing & all staff extremely pleasant.

Miinukset: Nothing

Plussat: Excellent location and well maintained.

Miinukset: Safety can can be a concern. Also not possible to make tea or coffee in villa

Plussat: Pure paradise! Amazing food, staff and location. I hope to visit again one day!

Miinukset: Just one small improvement - some relaxing music at the sunset bar would be nice in the evenings to create more atmosphere.

Plussat: I don't know where to start, this place is incredible! The views, the rooms, the pools, the sea, the staff, the food! All absolutely spot on. Special thank you to Rushan and the restaurant staff, spot on!

Miinukset: I had an emergency doctor call out which cost $90 with medication, in contrast a spa treatment can cost around $120-160 pp. Don't get me wrong the spa is amazing but the price seems a bit high.

Plussat: Private swimming pool Sea view. Gorgeous bathroom. Greate room facilities.

Miinukset: Neighbors can see throught the bushes or from upstairs, but fortunately we wasn't having any neighbors.

Plussat: Staff and food

Miinukset: Disappointing and Wasting of money.. I can’t believe its a 5 star resort..!! Its away from luxury, pictures are cheating and villa’s decor is below average. The internet was very slow, The electricity was disconnected 2-3 times everyday. Spa service was so so and not worth the price. The access to the beach is tight and risky with too many rocky steps. And no beach beds at all..!! Overall, this resort will cost you triple price of much better resorts in srilanka.

Plussat: The staff were so helpful and friendly. The safety and security are great. The privacy of the pool was excellent. The room breakfast was lovely. They even gave us a complementary dessert and photo when we checked out.

Plussat: Every think was good , but i rent a room with prive pool , and my privet pool was dirty and water was stop and not changing.

Miinukset: Every think was good , but i rent a room with prive pool , and my privet pool was dirty and water was stop and not changing

Plussat: The bathrooms

Miinukset: Thought the food was a bit expensive

Plussat: The location

Plussat: Staff is very friendly,specially the staff who works at The Palm restaurant, Always with a smile , Very nice place to relax and enjoy ur holiday !

Miinukset: My first impression was at the security u met at the entrance gate , they were not friendly at all , no smile ,no greetings , no hello or nothing

Miinukset: Some of the staff members at the restaurant seems to treat inferior or rather inattentive for local guests... jst 1 0r 2.... bt most were nice & kind....

Plussat: Great place, amazing view at the ocean and pool, amazing sunset, very nice beach, very nice and helpful staff, big and clean rooms, big and clean bathrooms, nice balcony, good food, good drinks.

Miinukset: -

Plussat: The staff made th experience incredible. The facilities were very nice and the amenities excellent. The pool and beach are beautiful.

Miinukset: The rooms need an upgrade as they are a bit dated.

Plussat: The stuff is to kind and helpful

Miinukset: Good and clean the location is perfect

Plussat: Very kind and helping staff chef Dalip Singh make for me dinner very delicious good job all team members hope see you soon

Plussat: Jacuzzi

Miinukset: Bugs and incests all over the bed. Had to change rooms at around 11.00pm. The new room given was leaking from the bottom of the sink. Had to wash our face from the bath tub. I will not recommend this hotel. Not worth for the price paid. Ruined our anniversary celebration

Plussat: We had a lovely honeymoon at Taj Bentota for 14 days. Just about everything was perfect. Staff, rooms, food, housekeeping and service. Even in need of medical care the staff provided immediate medical assistance and transport. The hotel has a beautiful garden, great ocean view, cute squirrels around the pool area, and the area is very spacious. The restaurants too, was really good. Thank you to all members of this wonderful staff. Had a great time!

Plussat: Henkilökunta oli ystävällistä ja avuliasta. Hotellin ja rannan välinen sijainti hyvä. Altaat todella hyvät ja lapsille sopivat. Hienoja yksityiskohtia kasveista ja istutuksista sekä kala-altaista. Ruoka erinomaista. Aamiaiset ja buffetit runsaat.

Miinukset: Vuodevaatteet ja sängyt voisi päivittää. Hotelli ei muutenkaan oli uusinta uutta. Sijainti aivan junaradan vieressä, joten junien kulku kuului huoneeseen.

Plussat: Very friendly staff especially Sam who was very helpful, great location and facilities

Plussat: Good variety of breakfast. Great taste. Friendly staff and amazing welcome. Good facilities.

Miinukset: Hair dryer in the room was not working. Should have been checked prior to allocating the room to us. Also, the bath tub was clogging up so that has to be looked at.

Plussat: Ambience, breakfast

Miinukset: Cruise / without cruise -- option was not known. Payment deduction through card/ cash was a mystery till last minute. The full day program was not communicated.

Plussat: Excellent service by staff. Well behaved, well trained, and extremely courteous staff. Beautiful cruise. Cruise will simply take your breath away. Rooms are spacious for a houseboat and are clean. Rooms are 24*7 Air conditioned even when cruising. Stunning scenery. Overall value for money.

Miinukset: The bathtub was extremely small and it was leaking. No electric kettle for warm water or tea. The food options are limited and extremely overpriced.

Plussat: Very nice boat trip and lovely night sleeping on the boat

Miinukset: Good Dinner but too expensive and Booking.com says it’s included in the price which afterwards we had to pay extra 25$ per person

Plussat: The whole concept was amazing. Peacefull and quiet. Perfect for a romantic weekend getaway. I recommend booking both rooms of the boat so that you can have complete privacy. It should be good for fishing enthusiasts as well.

Miinukset: The junior staff was ok, they should learn not to interfere during dinner. A senior staff member was trying to hoodwink me into paying for a cruise that was already booked by the other couple. He told me that we would be confined to our room during the cruise if we didn't pay this extra charge, which was not acceptable as I rightly pointed out that we had paid to use not only the room but all other common areas for the duration of our stay. Needless to say, this interaction led to diminish the overall experience of the trip as I had to get into arguments in my leisure time.

Plussat: amazing experience! great staff and food. Book with friends to get the whole boat!

Plussat: Loved the hospitality the staff was really friendly and welcoming Different experience Loved every bit of it

Plussat: The location, the confort, the boat are amazing. The staff is really nice.

Miinukset: The offer on Booking states that the diner is included, however, we had to add 45 USD to the announced price, upon request of the hotel.

Plussat: A truly magical experience. Words are not enough! The houseboat, the location, the food, the Captain and his crew truly fabulous. I travelled for 3 weeks in Sri Lanka, and this was the highlight. The captain helped with excursions and all my travel arrangements, providing transport whenever required. Morning and evening cruises were truly awesome, with nothing but the sound of nature (the houseboat has almost soundless engines). An experience I will never forget, and I will return! Do not miss a visit to Geoffrey Bawa's country estate "Lunuganga", and Bevis Bawa's "Brief Garden". Great empty beaches 10 minutes away by Tuk Tuk.

Miinukset: Nothing could have improved my stay, it was perfect!

Plussat: The location was super good. Rooms are also very beautiful and clean. It is one of the best place to stay for a day. Bit costly so when you tired and wanted to rest in your trip then this is the best and romantic stay in Srilanka

Miinukset: No reason

Plussat: The hotel is in a good location set just back from the beautiful Bentota beach with its huge sweep of golden sand. It is low rise and comfortable, with a large pool. I may say that in the general facilities are quite good. In its earlier years this hotel must have been truly a 5* hotel. You can imagine its days of glory. Now 5* are overrated. It's no luxury here and the hotel needs a complete overhaul. The stuff is the only one who is 5*: very helpful and kind. Although we checked out at 12, they let us linger 3 hours more at the pool( our train to Colombo arrived at 3.40) and we were given towels and beach beds. It was very nice taking into consideration that on our arrival day we could not enjoy the pool entirely because of some kind of "event". Also we were welcomed with cold drinks. The breakfast was very good too but I only ate fresh, on the spot made food: delicious egg hoppers ( you should try it), omelette and gaufre. I'll give that to this hotel. WIFI is very good and the bed very comfortable.

Miinukset: We had a basic room booked last minute but still even a basic room in a 5* should be impeccable. Our room reflected a lack of maintenance. The room was clean but the bathroom not so much. No complimentary water in the room. I don't want freebies but our minibar was empty too and I was thirsty. Also we arrived during the weekend and an 'event' was held outside the hotel witch lasted almost all afternoon and was incredibly loud. I was told by reception that during weekend many locals come to enjoy here. I do not have a problem if they behave properly. But they took up the entire pool, bumping and tossing so I could swim only after they left. Some people entered the water with their travelling clothes on although you should shower before entering the pool or if your religion says otherwise at least to slip into new cleaned clothes before entering the pool.

Plussat: Stayed with my wife, the hotel was fantastic and i would like to thank to the management ( Mr. David ) for the room arrangements with all VIP amenities in the room.

Plussat: SUCH a beautiful hotel - the grounds are beautiful with 2 swimming pools and plenty of space for a volleyball of football game! The staff are incredible, very easy to get along with and work really hard!! Our stay was perfect!

Plussat: Super front staff.

Miinukset: Nothing

Plussat: Excellent rooms, room service and very nice staff. Breakfast was good too. Love the property !

Miinukset: The pool area could have been arranged better for relaxing outside. Could have more facilities for play. Better tea and coffee needed.

Plussat: Nothing to like. Hotel is beyond economicall repair. AC unit is split type and temperature want go below 23.5c / noisy. U can hear the train everytime it passes behind the Hotel. Hotel allows locals to access pool for small price unfortunately it cramps the pool and reciption. Rooms balcony has no privacy. Technically you are sitting with 2 neighbors. Hotel should not be rated more than 2 stars

Miinukset: path room. Busy breakfast with no international food verity and 10:30am you would be lucky to find something to eat

Miinukset: The classification as 5 star hotel is far too generous

Plussat: Location

Miinukset: Slow service

Plussat: The location right on the beach, the large green garden with 2 pools and a delicious breakfast (the hoppers were highly appreciated!).

Miinukset: The bed was in used condition, the mattress not to the standard we can expect in such hotel. The room, not far from the reception was quite noisy.

Plussat: Quality of food is very good

Miinukset: It is far to be 5 stars hotel, in term of service quality and facility.

Plussat: Staff and location were brilliant

Miinukset: Cleanliness was poor

Plussat: Everything about the hotel

Miinukset: Food was a bit pricey. That's all

Plussat: The pool was awesome and the beach too. Breakfast was good.

Miinukset: After I checked out I was told that there was a towel that was dirty and can't be cleaned so I have to pay 3$ and this is what I remember of my experience with the Hotel. I think the hotel staff need to be trained how to deal with people better.

Plussat: Very clean, lovely resort, good spacious rooms, pool was delightful, and staff were quick to put down the towels and mattresses for the sun beds. Food was good.

Miinukset: Food inside the resort was expensive, although good. People would try to sell you things from the road whilst you’re at the pool, not the hotels fault, but something to note, as soon as they see you leave the hotel to go to the beach, they are behind you like wild fire trying to sell

Plussat: Siisti hotelli ja erittäin ystävällinen henkilökunta. Hienot huoneet ja kattava aamupala.

Miinukset: Ylihintainen hotelli muuhun alueen tarjontaan verraten.

Plussat: Location of the property

Miinukset: The service was below the standard that we expected. The breakfast was ok but the other restaurants at the property are not serviced properly. The kitchen was taking too much time to prepare our meals and some of the staff were not helpful. Would definitely suggest having your meals outside the property.

Plussat: Staff were very friendly and the beach was beautiful

Miinukset: Cleanliness

Plussat: The location of the Resort was excellent. The rooms were very clean and comfortable.

Miinukset: N/a

Plussat: Breakfast buffet was beautiful Besides reception staff, all staff were very helpful and friendly Pool and ocean views were very nice

Miinukset: The prices of food and drink at the resort were very expensive. It’s hard to get into the town as you have to catch a boat back and forth, then a tuk tuk. You feel a little bit trapped and then ripped off by the prices.

Plussat: Merenranta, monipuolinen aamupala, ystävällinen henkilökunta, vesiurheilumahdollisuus

Miinukset: Huono lounas, kalliit spa-palvelut

Plussat: The property is beautiful with really well kept gardens and a nice swimming pool to enjoy. The room was very clean, good facilities, great shower and very comfy bed. Location is also very good, not far from the beach and restaurants. It’s in a remote area which is great if you like peace and quiet.

Miinukset: The WiFi was pretty poor to be honest, it got slightly better towards the end of our stay. I have to say I got a weird vibe from the place, the staff were nice but seemed oddly nerved. The owner seemed nice when we arrived but after we told him we didn’t want to rent a bike for 1,700 p/d (v. Expensive for Sri Lanka) and we didn’t want the breakfast ($7 p/p, again v. Expensive! I paid just $4 for two people down on the main road) he seemed not be too pleased. When we checked out I said thank you to all the female staff and he didn’t even say goodbye or thank you. Anyway, great place overall! Highly recommend and the room is great value for money.

Plussat: The rooms were great. The beds really comfortable. We hade the pool right outside the door. The food was good too. The best thing was the staf. They were really friendly and helped us whit everything we needed and gave advise.

Miinukset: There wasn't anything I didn't like really. If I must say anything it is that is like 10 min by tuk-tuk to the beach but we already knew that when we booked.

Plussat: The nice and lushious garden and house, spacious room and very friendly staff, arranged extra bed and later check out for us. Very calm and green surroundings. Excellent breakfast! Thanks for having us!

Miinukset: The location is a bit far, but no problem with tuktuk or scooter.

Plussat: It had a swimming pool

Miinukset: The staff were not polite and made us feel uncomfortable. We were traveling as a big group. They canceled one of our rooms without advising us. They refused to clean the bath room after 1 day stating they only did it every 3 days. There weren't enough towels in the room. Refused to give the kids breakfast since we ordered at 10 and last orders were at 10. The place is decent, the road to get there is a bit remote but we had a van so it was fine. Mainly the owner had a really bad attitude and left us who are fun. Loving group with a sour taste in our mouth.

Plussat: Decent rooms, far from the beach (but that's something that you anyways see when you decide to make the booking). Good breakfast and most of the staff were really nice.

Miinukset: - The only place in Sri Lanka which asked us to take a full meal when we asked if we could have a small bowl of rice and curd for our 1year old toddler. At some places they gave it as complimentary, at other places they charged us, but nowhere anyone said no and asked to take full-meal instead when the requirement was just a bowl for a kid !! But anyways that's not a complaint as they were well within their right to say so but this certainly doesn't come under good hospitality that we had come to see all across our stay in Sri Lanka. - The initial room that was allocated was a completely different one from the one booked online. Not sure if that was intentional or a genuine error from booking.com/hotel, but was however resolved in some time.

Plussat: Accommodation was clean and comfortable Staff were first class Breakfast was excellent Grounds were lovely well maintained with plenty of seating areas including an excellent balcony area

Miinukset: WiFi was slower than a snail Swimming pool did not look fresh enough to swim in but got got better as the stay went on but that was too late and I avoided it No fridge in room

Plussat: Don't go to this hotel theaf this hotel staff

Miinukset: Poor cheap hopeless cheat to tourists don't go as show there photo opposites their hotel very dirty and dusty

Plussat: The tranquil garden, the clean pool, the friendly people, the great food, the spacious family room.

Miinukset: A tuk tuk ride away from the beach - but Dhanuka the driver will play Bob Marley while he takes you there!

Plussat: The staff here were excellent. Very friendly and we enjoyed their company.

Miinukset: Quite cooped up and even though they said daily maid service we didn’t have anyone clean our rooms during our 2 night stay. There’s no fridge or kettle in the room and I would have liked the basics at least.. no hair dryer or iron either which was disappointing and we didn’t get sheets to cover up on a couple of the beds... quite a distance from the beach about a 15 minute drive or 45 minute walk so not very convenient and we had to wait forever for a vehicle to take us in to the main beach strip.

Plussat: Staff was good. Good breakfast and comfortable and clean rooms

Miinukset: Location is bit far from the beach. Approx 10-15 min drive.

Plussat: The property is huge. The pool was clean and well maintained. The rooms were spacious and good. It's very close to the beach. The staff was helpful. My kids wanted to have Maggie one of the days and they allowed me to cook in the kitchen. It was very kind of them to do that.

Miinukset: The place was very lonely. There wasn't any other staying in the hotel. Maybe after the terror attack, there aren't much tourist coming to Sri Lanka.

Plussat: 24/7 pool facility is soo cool. Staff is very friendly and supportive. Rooms are very neat and clean including the bathroom. Wifi facility is available 24/7.

Miinukset: Food is bit overpriced. Nothing else.

Plussat: Great rooms and pool

Miinukset: A bit far away from Bentota but that meant that we had the beach to ourselves

Plussat: It’s 2 minutes walk from the beach. It’s surrounded by trees. Breakfast was ok. The stuff also was very friendly.

Miinukset: The water from the tab was yellow. From the sink, the shower water and in the toilet as well. Pretty disgusting considering you’ll have to take a shower or wash your face and your teeth. Also for what you are charged you can easily find a better place.

Plussat: food was exceptional.. best food we had in sri Lanka, great host and pool

Miinukset: nothing not to be liked

Plussat: Food , Room View

Miinukset: Food Prices , Wash Room water doesn't purified and its not good for even hand wash,

Plussat: Nothing

Miinukset: No shops or restaurants closeby. The staff wasn't really helpful and the restaurant closed before 9.

Plussat: The staff was friendly and helpful.I stayed on augest which was off season. Food was A la carte and was special. They have two private beach in sisters facilities however the weather was not suitable for swimming. Swimming pool was great as well. They gave me special treatment and agreed on my request for late check out!

Miinukset: First room the air-condition was not working but they changed the room in the same day. towels needs improvement.

Plussat: Great Food and Vry nice property

Plussat: Location was good, nice and quiet.

Miinukset: Definitely the cooking, food was either salty or sweet. Unfortunately tea wasn't made well at all, a bit strange in land of tea!

Plussat: Everything

Miinukset: Nothing

Plussat: Location was great, entire experience was poor - service standards is way below Lankan standards

Miinukset: Staff have forgotten to smile, Spoilt fruit, old bacon & old muffins, croissants served for breakfast. On pointing this to mr.sampath the restaurant manager, he said he’s only the manager, food falls in the chef section. It feels like they either don’t like this business, you struggle to see a nice approach, food portions ala carte is very small

Plussat: Huoneen terassilta oli kaksi askelta uima-altaaseen!

Miinukset: Hotelli on melko uusi, mutta kostean ilmaston vuoksi jo hieman rapistuneet pinnat ulkona ja huoneissa. Mutta vain hieman.

Miinukset: Excellent place to stay.great breakfast.great staff,and great pool

Plussat: It made us feel like home. The view of the beach and pool from the room was breathtaking.

Miinukset: There should be more activities and games in the hotel. If there are kids around they may tend to get bored.

Plussat: Good location, awesome beach

Miinukset: Room service is delayed & have to keep followed up with 2-3 calls, reception not proactive or professional

Plussat: Overrated Hotel! The rooms were not clean. There were no sleepers inside the room and no toothbrush. Upon calling room service a couple of times, we were still not given the items. It was a nightmare to stay at this hotel. The only positive thing here was the beach view 'only if you get a chance to live in a beach facing room'.

Miinukset: The rooms were not clean. There were no sleepers inside the room and no toothbrush. Upon calling room service a couple of times, we were still not given the items. It was a nightmare to stay at this hotel. The only positive thing here was the beach view 'only if you get a chance to live in a beach facing room'.

Plussat: The staff where just fantastic. So friendly and helpful. The room overall was good with a great view of the pool and beach. A little bit more expensive than it possibly could of been but overall a nice place to stay by the beach at Bentota.

Miinukset: Nothing

Plussat: Friendly staff, extremely clean. Great views of beach. Close to cute, affordable and authentic restaurants. Short walk to town. Easy to get tuk-tuk to activities.

Miinukset: I organised my own transport to airport via Uber but the drivers that wait out the front of the hotel didn’t like that and forced him to leave. I felt like the hotel security could have stepped in here as I wasn’t sure what was going on

Plussat: Room rate we paid.

Miinukset: The hotel was not up to the standard of other hotels we stayed in around Sri Lanka for the money we paid, however, the manager and his staff went well above and beyond to look after us which made the overall experience very good.

Plussat: Good service

Miinukset: Now lift to tak the bags

Plussat: The Beach was nice , we could walk around to other restaurants on the Beach in the near vicinity. There was nothing great and about the resort .

Miinukset: It seemed that Resort had staff shortage or cost cutting measures in place. There was no one on recpetion after 10 PM . The Pool Boy was a very rude person . My wife sat on a beach bed which was prepared with a cushion and towel . as a Hotelier myself , my wife has seen several hotels and knows that all good hotels prepare beach beds in the morning and put reserved signages on the ones which are already assigned. There was no sign on this one. The Pool Boy called he with loud and rude voice , almost insulting her in front of other guests . it was not expected in sri lanka as our experience in all other properties was more then 120% good. The Swimming pool throughout sri lanka closes at 10 PM , but in this Resort it closed at 7.30 Pm , The Beach bed cushiosn were removed at 6 PM , The whole swimming pool and garden area was dark with no lights at all , making it look dead. may be if managment lights it up with some light music and keep pool open till 10 pm they would make more revenue on beverage sales itself. The staff had no proper training , they gave me wrong opening hours of the spa. some staff had problems in speaking english . The breakfast was almost cold (even the hot items) . The spa was just two rooms with bed , the massage in itself was ok. The staff was showing an open Bias towards western Long staying guests . instead of us short stay asians. some staff were nice and smiled when ever we met them. Overall , I would not suggest to go there if you are not used to such properties . and its not for familes with Kids.

Plussat: 1. Rooms are very good and spacious. 2. Beach view from room is fabulous. 3. Location of the hotel is also on beach.

Miinukset: 1. Reception area and parking area are same. There is no Aircondition in the reception area. 2. Very slow checkin process and staff does not understand basic English. Only one lady duty manager knows proper English. 3. Buffet breakfast not served. Instead alakart breakfast served which is not acceptable. 4. Hot shower not available. Inspite of complaints the problem was not resolved.

Miinukset: Too far from town.

Plussat: Very clean and comfortable room. Friendly staff.

Miinukset: There was nothing I didn't like.

Plussat: It was situated on a lovely beach.

Miinukset: The food selection on the buffet was very limited, the food was not nice at all. Too much spicy food, meat was mostly fat, pasta was overcooked and too soft and not a lot of options. The breakfast was terrible. We ended up going back to our room and just ordering room service continental breakfast. The pools are not very welcoming as the colour of the pool tiles look dirty so we didn't use the pools.

Plussat: Staff including Tarak and Senaka ensured our stay be as comfortable as it could be. In the early morning ours they arranged milk for my kid which is really appreciative.

Miinukset: Driver's accommodation is only available for booking through travel operators and no free accomodation was available for booking through online portals including booking.com

Plussat: Many thanks team, it was a pleasure staying in the resort and we enjoy the the moment, nice location and helpful staff

Miinukset: No thing

Plussat: The staff and the large room

Miinukset: The entrance

Plussat: Well trained staff with smily faces and friendyness. We enjoyed the relaxing hotel environment (specially the long swimming pool) and delicious food.

Plussat: Massage was good.

Miinukset: The staff were lazy and rude. Our air conditioning didn’t work. We checked in and had to go back downstairs to collect our bags as they forgot them... We then were woken up at about 9:30pm to loud banging on our front door a staff member demanding we come to reception now to pay our bill which we had already signed to add on to the room charge. Worst accommodation experience we have ever had! Would highly recommend to stay elsewhere.

Plussat: Cleanliness, accomodation,location and behaviour of staff.

Plussat: Almost everything

Miinukset: Nothing

Plussat: Fantastic pool and good food but what stood out was the incredible staff-particularly Raymond. We managed to leave a piece of art on a bus from Galle to Bentota but to our delight and total disbelief they managed to get it back for us. Throughout our stay the staff couldn’t do enough to help. Lovely clean room and good value.

Miinukset: There is a 10 minute walk to the beach which didn’t bother us but something to be aware of.

Plussat: Great friendly accomodating staff, I felt very welcomed with flexible check in/out time, payment method, room and food requests. I had a fantastic stay-my only regret is that I could not stay longer. Room was big and spacious with beautiful view over pool and lush green backyard-plenty of wildlife. A few minutes walk from the beach, house is on the main road by is settled at the back of the property so don't hear traffic-bonus if wanting to get a bus to Colombo or Airport get it directly outside property gates, otherwise train station just around the corner. Great breakfast and must try the devilled chicken for dinner. Thank you for a fantastic stay :)

Plussat: Its very nice place to have fun with a group. Rooms contain with a big balcony with-a a pool wive. Restaurant is looking attractive and food is tasty. Security person is very help full. They have big pool and i like it. Its was well depended day for me. Thank you

Plussat: Breakfast was good and the swimming pool was great.

Miinukset: I was hoping for a quiet night's sleep but due to the bar being located close to the rooms it was noisy. The noise was down to the guests and not the staff.

Plussat: Pool was great and the staff were very friendly.

Plussat: Extremely good service. Focussed on customers

Miinukset: Nothing really. Excellent value.

Plussat: great location - short walk to beautiful beach. lovely cool, big and comfortable rooms overlooking pool. pool area was great - with monkeys in surrounding trees. I was worried the property was near the road and might be noisy - but not at all. The property is set back from the road and has a lovely quiet atmosphere - with a safe enclosed garden for kids. Staff were very helpful and friendly.

Miinukset: i didn't have breakfast as it was $8 which compared to other hotels and places we stayed in sri lanka was a little over priced.

Plussat: Location...staff....pool and rooms all excellent

Miinukset: Pretty perfect

Plussat: Staff couldn’t be more helpful & friendly & went out of their way to cater for our every need. Restaurant was super, the food exceeded expectations & the waiters and chef were always attentive - the Sri Lankan curry was out of this world. The hotel tuk-tuk driver - Sisi - was full of great suggestions on what to see & do locally & was incredibly good value.

Miinukset: The sea (which is just over the railway track) was too rough to swim in, our fault for booking out of season

Plussat: Connectivity with beach

Miinukset: Breakfast is v poor,. Kitchen service is late.l Room charges are Over priced. Front office staff non cooperative.

Plussat: Erittäin hyvä palvelu ja hyvä aamupala! Omat rantatuolit ja juoma\ruokatarjoilu rannalle oli täydellistä!

Miinukset: Pyyhkeet olivat kuluneet ja vanhat, vessa epäsiisti ja Wi-Fi yhteys heikko. Vessasta tuli myös torakka huoneeseen koska ikkunaa ei saanut kunnolla kiinni

Plussat: Hotellin henkilökunta auttoi meitä aina tarvittaessa ja hotellista löytyi kaikki meille tarpeelliset palvelut. Etenkin hotellin tuk tuk kuski Sisi "Papa" oli todella mukava! Lomamme tarkoitus oli rentoutua ja nauttia lämmöstä ilman suurempaa stressiä ja siinä mielessä hotellivalinta onnistui loistavasti. Hotellin sijainti on juuri sopivan kaukana lähimmän kaupungin/kylän vilskeestä ja sieltä pystyi kävelemään paikalliseen keskustaan rantaa pitkin helposti. Huoneet hotellissa olivat jo hieman kuluneet, mutta siivous oli joka päivä eli puhdasta oli. Meidän huoneessa oli iso parveke uima-altaalle päin, jossa oli mukava viettää aikaa.

Miinukset: Ainut miinus oli, että jokaisella henkilökunnan jäsenellä tuntui olevan jotain turistiretkiä tarjolla heidän kanssa jutellessa. Melko hyvin he kuitenkin antoivat asian olla, kun kertoi ettei ole kiinnostunut.

Plussat: Location and staff

Miinukset: Paid for deluxe room but wasn’t like the photo although very clean

Plussat: The Rooms were supernice. The open restaurante next to the railway and close to the beach with supernice food and fruit juices was lovely. The offered us to have Xmas dinner on the beach with seafood platter! Loved it! A quite place with a stunning perfect for walking or jogging!

Miinukset: It might be good to know that Bentota is very much about private resorts and there is no real downtown..

Plussat: Great location right on the beach. Food was fantastic - I would recommend the special Sri Lankan curry (seven dishes plus rice) - excellent value. Also you must try the wunderbar cocktail. The staff were very attentive.

Miinukset: The rooms were basic but clean. However when you’re in this location, you won’t want to spend long in your room anyway. There is a train line running all along the coast. It runs between the hotel and the beach. We thought that this added to the hotel’s character, and it was fun to see the trains pass. However light sleepers may find them noisy. First night the trains woke me but after that no problem.

Plussat: We stayed for one night at Wunderbar and were overall quite disappointed. Although it’s not without its charms and eager staff, Wunderbar leaves much to be desired. When we arrived we were greeted with welcome drinks and shown to our room. The hotel is set back a bit from a nice beach and right beside the train tracks which I enjoyed. Our room was spacious and clean and had a lovely outdoor veranda, but fixtures and furnishings are outdated and the beds were very uncomfortable - I could hardly sleep. We ate at the hotel’s restaurant and ordered seafood which was expensive compared to nicer places we’ve eaten at in Sri Lanka and really quite terrible. Perhaps our mistake was in allowing them to upsell us on lobster and prawns which were sadly over cooked. The French fries were very good though. WiFi only worked in the reception area which is far from the common areas and rooms (no WiFi available in rooms). We had a late flight out of Colombo and Wunderbar was not able to accommodate a late checkout or provide us with a place to shower so we left early in the morning and rented a room elsewhere for the day. I wished we had just stayed elsewhere from the start.

Miinukset: Too many staff sitting around waiting to pounce on you to take you on a Tuk Tuk, sell you seafood from the display and lure you into their gem shop. Overpriced, definitely not 4 stars. Bad WiFi, bad drinks, badly prepared seafood. We recommend staying at Ocean View next door for value.

Plussat: Dedicated and friendly staff - the maitre d’hotel didn’t ask for a tip, but rather for a good review.

Miinukset: Cleanliness was marginal to non-existing, very limited activities

Plussat: The location - right on a beautiful quiet beach The staff were so helpful going out of their way to make sure you had everything that you needed. I travelled alone and always felt looked after. The rooms were big and clean The food was really tasty and huge portion sizes

Plussat: Bright big and clean room. Nice view. The beach is great. Can see the train passing. Very special experience.

Plussat: Nothing to like about this property

Miinukset: There isn’t a single item to list. I don’t know where to start from the doors of the rooms to bathroom shower nothing was in order. Even after paying for half board basis the dinner was pathetic