Kappo Ryokan Kannawa Bettei

Wonderful staff, excellent food,great Onsen very clean.

Futons could have been a little thicker.

High level traditional Japanese hotel. The staff was unbelievable, amazing. The facility is beautiful, clean, quiet and very relaxing. The family Onsen and the private onsen are well maintained, nice and clean. Food just perfect, great culinary experience.

I don’t take it as a critic, but as a warning to western travelers! Being a traditional Japanese hotel (with the beds on the tatami and so on..) the meals are Japanese. The Japanese breakfast is very big (rice, soup, various kinds of fish, pickles) and could be a bit difficult to approach for some Europeans... But, as I said before the food was just perfect.

The staff was very friendly and flexible. The garden outside was beautiful and the atmosphere in the ryokan was very relaxing. The baths in the room were great and also the bigger private outdoor bath was usable for free. The selection of food was amazing, dishes looked beautiful and were very delicious.

There had been a misunderstanding about a special diet requested in advance. However, after clarification the staff was able to fix the issue by the next day and the updated menu was excellent.

The staff, Yoko-san was superb. The private onsen was great but the food was superb.

Location was a bit out, but still okay