Bergamo hotellia

Plussat: Good position

Miinukset: Not clean

Plussat: sijainti, hyvä aamiainen, näkymä vuorelle

Miinukset: hotellin käytävä ja huone eivät olleet erityisen siistejä. kylpyhuone oli siisti.

Plussat: Great location close to the station, good to reach coming by train or bus from the airport. Some shops/restaurants are close. Clean rooms, comfortable beds and a good breakfast. Very nice bathroom. Everything as it should be. I would come again.

Miinukset: The view on the top floor - looking at a roof, making it feel like being in the basement. But that is just nitpicking, at least I could open the window for fresh air and for views I went to the citta alta:)

Plussat: Very helpful staff.

Plussat: Standard quality of a room of a hotel chain, with all basic facilities, and anonymous as expected. It is located close to the station, and probably the majority of guests are just quick travellers only, with frequent turn over. We did not have breakfast there, and tehre are cafeterias close by.

Miinukset: The check in was a bit slow also because there was only one person at the reception. This was a very helpful lady, but it was clear that she was overwhelmed. Plan some time also for the check out. The decor is altogether a bit unwelcoming and cold - the reception itself looks like the continuation of the train station.

Plussat: Runsas ja monipuolinen. Kahvi automaatista.

Miinukset: Sateenvarjoa ei saanut respasta.

Plussat: it's very close to the city center and to the airport. very easy to find.

Miinukset: paid TV programs

Plussat: Its location at 30m from the Centro Congressi Giovanni XXIII.

Miinukset: Breakfast was not at the standard we could expect for such a hotel. The croissants were not fresh (on the 2nd day I went to a coffee at 10m from the hotel and the croissants were much better), and there was little choice in the bread. And we had to queue a lot.

Plussat: Hotel is in the center of Bergamo basso, just in front to the Xmas market

Plussat: The hotel is very nice - the staff speaks English really well and is always ready to help. The rooms are modern and clean, the bathroom is big comparing to average European size.

Plussat: La stanza e sala da bagno molto ampie

Miinukset: Breakfast not included, parking expensive

Plussat: Siisti yleisilme, huone siisti ja sijainti hyvällä paikalla

Plussat: Ystävällinen henkilökunta, kivannäköinen aula.

Miinukset: Ei

Plussat: Aivan ällistyttävän hyvä äänieristys katumelulta, tuskin mitään kuuluu huoneeseen.

Plussat: tilava huone, iso kylpyhuone, hyvä aamupala

Miinukset: ei ollut

Plussat: Hotelli on kauniissa vanhassa rakennuksessa, mutta mukavan nykyaikainen. Huoneemme oli miellyttävästi sisustettu ja erityisesti tilava kylpyhuone miellytti. Äänieritys erinomainen, vaikka pääkadun varressa. Rautatieasemalle viiden minuutin kävelymatka, hotellin viereiseltä bussipysäkiltä linja vanhaan kaupunkiin. Alle 12-vuotiaamme majoittui ilmaiseksi lisävuoteessa ja sai pienen lahjan hotellilta. Täällä olisi voinut viipyä pidempään.

Miinukset: Aamiainen ei kuulunut hintaan. Emme ehtineet tosin sitä nauttia, koska aamulento lähti varhain.

Plussat: The Mercure Bergamo was in an excellent location on the main street. It was very quiet and the room was large with excellent facilities and a large bathroom. The staff on reception were excellent, they were helpful and made good suggestions for travelling locally and for restaurants. I would recommend this hotel for a stay as the breakfast was also good quality and varied.

Miinukset:

Plussat: Very convenient for Bergamo airport, very helpful staff, smart clean room, and a very good breakfast. Avis car hire office just behind hotel. Stayed because of late arrival at airport but found Bergamo to be well worth a visit, especially the fortified 'old town'.

Miinukset:

Plussat: Ihana näköala ja rauhallinen sijainti.

Miinukset: Öisin aika kova meteli 1. Kerroksessa. Seinöt ovat ohuet eikä eristä ääntä.

Plussat: Friendly staff, clean room, quiet area

Miinukset: Its a tad outdated

Plussat: Hyvä aamiainen. Bussilla helppo liikkua, pysäkit lähellä.

Miinukset: Huoneissa kylmä yöllä ja pölyistä.

Plussat: It was convenient for what I needed. I was flying out very early and it was a cheap place.

Miinukset: There was mold in the room, and the other guests were extremely loud.

Plussat: Nice view from the hostel, especially from the rooftop terrace. Good price, good choice of breakfast.

Miinukset: The bathrooms were quite outdated. There was no curtain in the showers, so the bathroom floors would get quite wet. Not enough outlets in the room. Some of the locks on the personal lockers were broken. The bed linen was quite cheap.

Plussat: Sijainti on rauhallinen ja huoneen suuret ikkunat saattoi avata yöksi jotta sai nukutuksi kuumalla ilmalla. Aamiainen ylitti odotukset.

Miinukset: Keskustaan oli aika pitkä matka. Kylpyhuoneessa olisi voinut olla matto

Plussat: Good access from the center to the hotel. Great views both from the balcony in the room and the observation deck on the roof. An open kitchen for everyone where you can prepare a meal. Daily room and bathroom cleaned and a few times a week delivered clean towels. Wireless internet that worked flawlessly.

Miinukset: Breakfast was boring and not much differentiated. There are no power outlets near the bed.

Plussat: Breakfast was tasteful and Room and bed sizes are enough comfortable, the place was clean with its facilities

Miinukset: The location is just little bit far from the central but you can reach there with the public buses

Plussat: Erittäin mukava ja avulias henkilökunta. Hyvä yöpymispaikka hostelliksi. Huoneet tilavat ja niissä parvekkeet. Aamupala hyvä.

Miinukset: Huoneessa muurahaisia.

Plussat: Very modern. Clean and quiet.

Plussat: Close to old city

Plussat: Hinta/laatu kohdallaan.

Miinukset: Junarata vieressä ikkunan takana

Plussat: The room

Miinukset: The lack of welcoming. I would like to write a bad review about the receptionist who attended to me with very little clear hair and a bit round. He was very rude he did not give a welcoming and it is a great problem when you arrive in a city that you dont know hotel are the city face, the more hospitality you receive the better impression and the most wishes to come back again. The rest of the service was good and probably the remaining team member but i recommend dont spend a penny in a place with this type of customer service

Plussat: Pääsimme sisälle aamuyöllä. Lento oli 4 tuntia myöhässä

Miinukset: Huone haisi tupakalle

Plussat: clean

Miinukset: the. bedroom 224 was far too noisy and I couldn't sleep

Plussat: Sijainti hyvä lähellä kaikkea (keskusta, juna-as.) ja kävelymatkan päässä vanhasta kaupungista

Miinukset: Yöllä kirjautuminen hankalaa koneen kanssa, eikä toiminut.

Plussat: Shuttle service to the airport.. not free but chargeable. . 10-15 mins from bergamo airport

Miinukset: Small shower cubicle

Miinukset: Ilmastointi ei toiminut, oli todella kuuma.

Plussat: Sijainti oli erinomainen, ja päärautatieasemalle käveli noin viidessä minuutissa. Huone oli perussiisti, ja se siivottiin päivittäin. Lyhyelle matkalle riittävä majoitus.

Miinukset: Saavuimme perille yöllä, jolloin jouduimme kirjautumaan sisään ulko-oven luona olevalla automaatilla. Automaatti ei kuitenkaan antanut meidän tehdä check-iniä, joten jouduimme odottamaan muiden matkustajien kanssa jonkin aikaa, että ovipuhelimesta joku antoi meille tarkemmat ohjeet. Äänieristys huoneessa oli melko heikko, ja miinusta myös siitä, ettei huoneesta löytynyt jääkaappia.

Plussat: The hotel is very comfortable and right at the Orio Center opposite of the airport. They have a shuttle, but it is just a 15 min walk to the gate. They offer early (small) breakfast from 04:00 and a real one from 07:00. I only had a nice dinner at the restaurant.

Plussat: Very close airport

Plussat: Close to aurport

Miinukset: Room smelled bad. Limited airport shuttle service.

Plussat: Everything

Miinukset: Nothing

Plussat: Todella hiljainen, vaikka aivan lentokentän vieressä. Hyvä aamiainen. Nopea kirjautuminen sisään ja ulos.

Miinukset: No kartan perusteella kentältä hotelliin 100 m, alikulku kuitenkin sivussa, joten matkaa 900 m navigaattorin mukaan. Keskiyöllä ei olisi huvittanut enää kävellä. Jos lento olisi ollut inhimillisempään aikaan lennon jälkeinen kävely olisi tehnyt vain hyvää.

Plussat: Close to airport. Nice and clean. Amazing breakfast.

Plussat: In full Corona V .... madness , sleep one night 2 adults and 2 girls , 2 rooms. Empty hotel. :) good for us Staff very friendly especially in the restaurant . Good food

Miinukset: All good

Plussat: Pleasant and helpful staff at reception.

Miinukset: Would have liked to be able to make a hot drink in the room after arriving late-ish off a flight.

Plussat: Very good location - Near to Bergamo Airport (walk distance), right next to Shopping center. Nice business hotel - clean, everything needed is available in room. I am satisfied, I suggest it.

Miinukset: The breakfast was not that interesting, not that much to choose from - pretty basic. It could be more "warm" food for breakfast. Also I missed the vegetables, there was almost nothing to choose from.

Plussat: Great hotel. Very good location next to the airport and the Orio Center

Plussat: Location - ideal for reaching airport by 10min walk! And shopping center is in next door!

Plussat: The staff' kidness, the proximity of airport. It is the best place to stay for travelling through Bergamo, going to other destination.

Plussat: Very practical for transitions in the Airport.

Miinukset: Distance to the airport is 15min walking, that is a short distance. But sometimes, for example under raining at 6:00 in the morning coud be a long distance. A shuttle service woud be a convenient option.

Plussat: Walking distance to the airport, very friendly employees, clean and modern hotel, good breakfast

Miinukset: Internet connection not for free

Plussat: Close to airport, close to shopping malls, modern hotel, rooms quiet despite proximity to airport.

Plussat: Lähellä lentokenttää.Helppo mennä kävellen kentältä hotelliin.hyvät yhteydet busseilla kentältä eri puolille.

Plussat: Lentokentån låheisyys, siisteys, liikekeskuksen låheisyys

Miinukset: Ei loydy

Plussat: Hotellin sijainti hyvä lentokentän vieressä.

Miinukset: Lentokenttäkuljetuksista olisi hyvä olle maininta hotellin sivuille.

Plussat: Lähellä lentokenttää

Miinukset: Hidas check in, hidas ruokailu, heikohko ruoan laatu

Plussat: Hyvä sijainti aivan Bergamon lentokentän vieressä. Vain 15 minuutin kävelymatka lentoasemalta alikulkutunnelin kautta. Lentokentän melu ei kuulu hotellin. Hyvä aamiainen, joka on saatavissa klo 06.00 alkaen.

Miinukset: Opasteet kiinteistön kauimmaisessa päässä sijaitsevaan receptioniin voisivat olla paremmat. Wc ja suihkut tosi siistejä, mutta sopivan lämpöisen veden säätämisessä oli jonkin verran ongelmia.

Plussat: Friendly staff. Room and bath are nice. Comfortable beds. Excellent breakfast.

Miinukset: Bathroom was not as clean as it should have been, i.e. one of the glasses on sink was dirty (even though it was wrapped), tub was so so.

Plussat: I had an early flight, and there was a small coffee area prepared, because the breakfast room was only opened at 6.30h. So goo and thought full service

Miinukset:

Plussat: Friendly staff, very clean rooms. Free parking and quite a nice venue overall.

Plussat: Staff really professional and helpful Parking free with a lot of spaces available

Miinukset: Too hot the room on arrival (25°c set) then of course you can cool down

Plussat: Ihana aamupala,viihtyisä ja siisti hotelli!

Plussat: Perfect location for us as we needed the airport very early the next morning.

Miinukset: Absolutely no food available until the next morning after we had left. Not even wrapped biscuits or rolls - nothing.

Plussat: Reception Wes very welcoming

Miinukset: Nothing

Miinukset: The room's temperature is quite cold.

Plussat: A wonderful hotel, perhaps the best I've ever stayed in. Stezzano is nice too and has regular bus links to Bergamo. Try Bar Haoudi in the centre of the town, the owners and the locals are very friendly, above all if you're staying in the area do yourself a favour and book this hotel.

Miinukset: N/A

Plussat: i love the hotel.is nice,good breakfast,quiet,nice garden and very clean

Miinukset: was a litlle bit faraway.you have to walk for the super and the busses.

Plussat: Excellent value for money. Hotel staff and comfort faultless-would definitely stay again if flying to Bergamo airport.

Miinukset: Address does not match directions given by Tom Tom

Plussat: Everything

Plussat: Very nice clean rooms, big bathroom with a lot of equipment. Good breakfast, lots of choice.

Miinukset: No bath, air conditioning working a bit noisy, especially at night time. The address don't match with GPS, a bit tricky to find, although it's in open easy to see place, on the roundabout.

Plussat: siisti, meluton, hyvä aamiainen

Plussat: Hieno hotelli!

Plussat: Very big room, clean.

Miinukset: No.

Plussat: lähellä, n 10min ajomatkan päässä lentokentästä. erittäin siistit, suuret huoneet. erittäin ystävällinen henkilökunta, joka soitti meille vielä pyytämättä ja tarkisti, että olemme heränneet, kun meitä ei kuulunut check-outtiin ilmoittamaamme aikaan. aamupala alkaa vasta seitsemältä, mutta meille tarjouduttiin tekemään silti kahvia/teetä ja jotain keksejäkin olisi ollut tarjolla. hyvät parkkitilat hotellin edessä. suosittelen!

Plussat: Erittäin siisti, rauhallinen ja tasoonsa nähden edullinen hotelli.

Miinukset: Hotelli oli erittäin vaikea löytää, jos tuli pohjoisesta. Osoittetiedoissa on jotain todella väärin: Googletus antaa kaduksi Via Galeno n.8 (ihan väärä sijainti), virallisella web sivulla ja sähköpostitse tulleissa ohjeissa osoite on Via Comun Nuovo 8 ja eri karttaohjelmat näyttävät taas kerran väärää paikkaa, myös ohjesivun kartta. Oikea kohde on Via Comun Nuovolla Via Galileo Galilein ja Circonvllazione Est:n välissä!

Plussat: Food

Miinukset:

Plussat: Lovely staff and very comfortable quiet room. Breakfast was excellent.

Miinukset: The evening meal was very expensive. The food was nice but not the standard you would expect relative to the cost.

Plussat: Meille luovutettiin huone jo aamulla klo 9.00

Plussat: - very good location, close to airport, clean, comfortable bed, excellent breakfast

Plussat: Very good breakfast with wide choice of food

Plussat: Food and cleanness

Miinukset: Air conditioning was poor. Also TV channels in english for entertainment should also be offered to visitors.

Plussat: Hotellin sijainti oli erinomainen, lentoasemalta helppo löytää. Hotelli oli erittäin siisti ja henkilökunta mukavaa. Kaikin puolin hyvä kohde, joka myös edullinen. Tutustumisen arvoinen...suosittelen!

Plussat: Close to Bergamo Airport, more or less recent renewal

Miinukset: Night shift doesn't speak English, 20-30 Eur for taxi one way though it is only 7 min drive

Plussat: the hotel location is far from city noise. parking is free of charge.

Plussat: Nice place, modern design, clean (also carpets in the corridors have not been changed for years), rooms are not too big but comfortable and clean, There is no restaurant as such. free parking and not expensive internet. Very easy to get to the airport (taxi costs EUR 20).

Plussat: good for business

Plussat: Siisti ja rauhallinen.

Miinukset: Hotelli ei ollut Bergamossa, vaan pikkukylässä Bergamon ulkopuolella. Lentokentälle oli pidempi matka kuin kuvauksessa kerrotaan.

Plussat: rauhallinen tilava huoneisto, paljon kaappeja ja hyllyjä, hyvät parkkitilat, lämmitys ja ilmastointi toimivat,

Miinukset: ei ole

Plussat: Mukava pieni hotelli

Plussat: Lovely location, spotlessly clean, really good breakfast!

Miinukset: A little bit far away from airport, but ok to train station

Plussat: The bathroom was beautiful and the breakfast very generous

Miinukset:

Plussat: clean and comfortable.

Miinukset:

Plussat: The hotel was clean and there were places to eat near the hotel.

Miinukset: First of all, I booked the hotel with the expectation there was parking and that I would have a double room. When I arrived I was worried they did not have my booking, they took a long time and then I ended up with a smoking room. I had to go down and explain I did not want a smoking room. They moved me but both rooms were near the elevator. I could never get anyone to correct the parking issue. The Staff just kept pointing me across the street. That parking was temporary parking and not overnight. So we had to move our car every two hours until after 9pm. I literally booked the hotel because it said it had parking but you pay. I would have paid to not have to move my car. Also I admit I was upset when I got to the hotel. I was not pleasant but the smoking room and then no towels and the oldness of the place just got to me. I usually don't complain but honestly I was just disappointed with the lack of parking and the smoking room, then feeling downgraded to a worse room but just not nasty smelling. I travel A LOT and I don't have high expectations but I had to go seriously low for this hotel. The water in the tub did not drain and everything was pretty old. It was clean though and there was food in walking distance. I guess it wasn't the worst hotel and one night was ok.

Plussat: Bed comfy

Plussat: Clean and very nice staff

Miinukset: Facilities transport

Plussat: Everything was perfect! I recommend it without any restrictions.

Plussat: Aamupala oli erityäin hyvä.

Plussat: Hyvä aamiainen

Miinukset: Kokolattia matto huoneessa ja muutoinkin vanha huone, tarvitsee päivitystä

Plussat: Siisti ja tosi hiljainen hotelli. Ystävällinen henkilökunta. Sijainti lähellä lentoasemaa.

Miinukset: Lentomelu hieman häiritsi. Ei juuri palveluja hotelli-alueella.

Plussat: Entisajan krumeluuria ja isoja peilipintoja, prameutta löytyi. Huone ja sängyt oikein hyviä.

Plussat: Location Quit rooms Very friendly staff and professional

Miinukset: Nothing, for business trips it's okay

Plussat: Cristallo Palace is close to Bergamo Airport as long as you don't miss the right motorway exit, and it offers free parking. Rooms are clean. Beds are good. The personnel at the reception and in the restaurant is polite and professional.

Miinukset: Starhotels Cristallo Palace is no star hotel, neither a piece of cristall nor a palace, make no mistake. Rooms are old fashioned and rather small, the bathroom is very small (1.5m2 at most?) and you can barely move in the 50cm2 shower space with the risk of inadvertently hitting the tap and getting a cold shower or, worse, burning yourself! The quality of the breakfast could be much improved.

Plussat: Good location both to the airport and the city. Friendly and nice staff, specially the sicilian man in the bar. Good shuttle service to the city.Breakfast excellent.

Miinukset: Internet connection should be free.

Plussat: When I missed my flight in the morning the customer service I received was phenomenal. The man servicing the front desk went out of his way to try and help find a flight.

Plussat: good breakfast

Plussat: Friendliness and helpfullness of the staff

Miinukset: elevators are slighyly scary both when start and stop to move :)

Plussat: Moderni ulkoasu, erittäin hyvä palvelu

Miinukset: baarin hintataso kallis

Plussat: erittäin ystävällinen henkilökunta ja hyvä aamupala

Miinukset: sijainti olisi voinut olla lähempänä keskustaa

Plussat: Kaikki sujui hyvin. Palvlu oli asiallista ja heti saatavilla.

Plussat: Hotelli oli siisti ja henkilökunta miellyttävä. Erikoisen ystävällinen ja miellyttävä oli nainen, joka otti meidät vastaan.

Miinukset: Aamupala oli olematon, kun lähdimme niin varhain hotellilta. Taksi odotti 6.30. Kaikki muu oli ok

Plussat: Hotellin aamupala oli hyvä, henkilökunta ystävällistä ja palvelualtista. Hotelluhuoneen siisteys oli erinomainen. Lentokentän läheisyys oli hyvä matkamme tarkoitus huomioiden. Soveltuu hyvin yhden yön majoitukseen.

Miinukset: Sijainti ei ole paras mahdollinen pidemmän kaupunkiloman viettoon.

Plussat: The staff were very helpful and informative

Miinukset: no

Plussat: Clean pleasant room and friendly helpful staff

Miinukset: Poor facilities for evening meals at weekends

Plussat: Good location, typical city centre hotel

Miinukset: Location, room good size

Plussat: Great breakfast - lot of options and everything was tasty. Nice that there was no plastic where it can be avoided.

Miinukset: If you are used to hard bed - first days will be challenging to get full sleep.

Plussat: Staff were really helpful, was able to find us great and affordable transportation, supplied us with converters for free Also asked if we needed anything else always with a smile

Miinukset: Nothing

Plussat: Erityisen tyytyväinen henkilökunnan ystävällisyydestä ja hotellin hiljaisesta sijainnista. Ilmastointi toimi hyvin kuumana aikana ja yöllä sai nukuttua hyvin.

Miinukset: Seinissä näkyi merkkejä siitä että yläpuolella olevassa suitessa oli ollut vesivahinko (maali oli kupruillut kylpyhuoneen seinissä ja niissä oli laikkuja).

Plussat: Great location 5 min walt to train station.Hotel staf wery friendly and helpful.

Miinukset: Small window of the room.No bar area for relax,in the room did not have tea and coffe facilities .

Plussat: The staff was more than expected, they made you feel like family. They met every need with friendly attitude.

Miinukset: Heating system controled by front desk rather than in individual room.

Plussat: hotel was good staff helpful. breakfast excellent

Plussat: Stylish comfortable and functional room

Miinukset: bar was closed on Saturday night

Plussat: ystävällinen, palveleva henkilökunta, sijainti erinomainen, yhteydet lentoasemalle hyvät, siisti, moderni hotelli.

Plussat: Very good location. Hotel Staff were very friendly and helpful. Food was excellent.

Plussat: Huone oli asiallinen ja siisti, hotellin sijainti hyvä.

Miinukset: Hotellilla ei ole omaa ravintolaa/baaria,tai ei ollut ainakaan auki. Sisäänkäynti vähän piilossa kadulta.

Plussat: Tyylikäs sisustus ja tilava huone, hyvä äänieristys.. Palvelualtis henkilökunta ja runsas aamiainen.

Plussat: Aamiainen hyvä ja monipuolinen. Henkilökunta avuliasta, sijainti erinomainen.Huoneet hyvin siivottu. -voin suositella Bergamossa kaupunkilomaa viettäville.

Miinukset: Huonekoot vaihtelevia. Vaihdoimme huonetta ja se onnistui hyvin ja tuotti hyvän tuloksen.

Plussat: Siisti ja viihtyisä hotelli. Hyvä aamiainen. Ystävällinen palvelu.

Miinukset: Huoneessa oli tupakoitu ja siinä oli kokolattiamatto.

Plussat: Friendliness, modern and clean rooms, nice area and sentral location.

Miinukset:

Plussat: Central for business connections.

Miinukset:

Plussat: Mukava ja avulias henkilökunta. Lähellä lentoasemaa.

Miinukset: Aamiainen ei ollut kummoinen, huoneet melko nuhjuiset.

Plussat: We were the first tourists after the pandemic and we got treated like queens! The host did everything he could to make our stay memorable. And amazing view from the terrace! Come visit Bergamo!!

Plussat: Really nice and friendly staff working on the venue. Location is completely perfect as it is on the center of Bergamo and very close to the train station. Great amount of possibilities and great and different choices in the menu offered by them.

Plussat: Vähän karu huone ja ohut peitto, aamiainen ok. Avulias ja joustava henkilökunta, koneen myöhästyessä odottivat...

Miinukset: Vuoteet olisi voineet olla mukavammat ja erotettavissa. Uloskirjausaika aika varhainen.

Plussat: - great location, close to the railway station, shops, bus stops - amazing roof view to the old city - no problem to leave luggage in the dining room after check out - recommend for a few days/overnight

Miinukset: - you can hear all noise from the rooms/bathrooms next to the 501 room - lack of table/chairs in the room, basically no place where you would put your stuff down - drinking glasses available in the morning, then there were cups only - breakfast service quite slow, you'll have to wait for pizza, cake - not ready at 8AM

Plussat: Location. Cleanliness. Staff.

Plussat: Very central in Bergamo city. Close to supermarkets and the Main shopping street.

Miinukset: Nothing

Plussat: Lovely place, beautiful view on the Bergamo's roofs, great, generous and helpful people, perfect location. We really loved it and recommend.

Miinukset: It was a little bit cold in our apartament.

Plussat: Location and roof terrace. After reading some reviews we were worried that it's gonna be cold at night but it wasn't - the window was tight and the room had a proper heater.

Miinukset: Check in after 15:00 and no one present on property before. Breakfast from 8:00 - I guess it was written somewhere but still, it's quite late.

Plussat: It was clean and lovely. Decor was truly elegant and I felt totally relaxed

Miinukset: The werent any bad points

Plussat: Henkilökunta tosi ystävällisiä ja avuliaita. Aamupala runsas ja hyvä.

Plussat: Aamiaisella oli kaikkea mitä toivoa saattaa. Hotellin sijainti lähellä vanhan kaupungin funikulaaria oli erinomainen, ja lentokenttäbussin pysäkki on aivan kohdalla. Hotelli on keskustasta suoraan rautatieasemalta tulevan leveän pääkadun varrella, kuitenkin aukion takana rauhallisessa paikassa.

Miinukset: Sänky oli makuuni liian kova.

Plussat: Sijainti ja yleiset tilat

Miinukset: Huone vanhanaikainen ja kulahtanut kokolattiamattoineen. Sängyt jouset painuneet keskeltä lyttyyn.

Plussat: Well located, roof top restaurant seems to offer a great view on the city. Parking available.

Miinukset: Room without any view, bathroom with shower only and at the check out you realize that you been charged 15€ for the parking. As a conclusion i do not see a will to offer a good experience, bad because the location & potential is great.

Plussat: Very good service, nice clean and good interior design

Plussat: Silitysrauta/lauta tuotiin pyynnöstä hotellihuoneen eteen

Plussat: Aamiainen oli hyvä ja hotelli itsessään aika hieno.

Miinukset: Hotellihuoneesta oli toivomuksista huolimatta näkymä takapihalle, roskien tyhjentämisestä ym. melua aikaisin aamulla. Henkilökunta olisi voinut olla vähän ystävällisempi.

Plussat: We have stayed at this particular hotel many times before and shall always choose it as our number one location when visiting Bergamo

Miinukset: We love the location which allows us for a nice walk up the stairs to get to the old town the hotel is convenient it’s breakfast is good and it’s just a very very comfortable place to stay

Plussat: Riittävän monipuolinen aamupala ja erittäin hyvä sijainti. Erittäin siisti ja mukava henkilökunta. Lentokenttäbussin pysäkki aivan lähellä.

Miinukset: Kuntosalin laitevarustus varsin vaatimaton.

Plussat: Hotelli oli vähän kulahtanut, mutta mukavan nostalgisesti vanhanaikainen: ovissa oli tavalliset avaimet avainkortin sijaan, samoin safety box toimi avaimella, kylpyhuoneen hiustenkuivaaja oli mallia "antiikki". Pyyhkeitä oli todella paljon eli jokaiselle pesutoiminnolle omansa (bidee, suihku, kädet, kasvot jne.), kylpytuotteita (shampoo, saippua jne,) oli tarjolla, mutta niitä lisättiin "vaihtelevasti", kylpytakkeja oli kaksi mutta kylpytossuja vain yhdet. Pyyhkeet ja lakanat vaihdettiin joka päivä, mikä on ilmaston kannalta tietenkin ihan järjetöntä!!! Hotelleissa nykyisin hyvin tyypilllistä ilmastoystävällistä asennetta oli mahdoton noudattaa, koska vaihtoehtoa liinavaatteiden useamman päivän käyttöön ei yksinkertaisesti annettu. Siivous oli ok, mutta minibaarin täyttö "unohtui" yhtenä päivänä. Tämän luokan hotellissa mukava lisä olisi ollut ilmainen vesipullo (tai kaksi) huoneessa; samoin kahvin/teenkeittovälineet olisivat olleet tervetulleita. Aamiainen oli runsas, tuoreita, raikkaita hedelmiä oli paljon, samoin paikallisia erikoisuuksia (alueen juustoa ja leivonnaisia). Erityisen hyvin oli huomioitu erikoisruokavaliota noudattavat; tarjolla oli gluteenittomia, laktoosittomia, sokerittomia, vegaaneille sopivia vaihtoehtoja jne. Myös kahvivaihtoehtoja oli runsaasti, ihan kaikkia kone ei kuitenkaan suostunut tuottamaan (esim. macchiato). Tarjoilijat olivat vähän liiankin nopeita, lautaset kerättiin pois "ennen aikojaan".

Miinukset: Ei mitään varsinaista valittamista, ks. edellinen kohta.

Plussat: This is a modern hotel, clean, comfortable rooms with gowns and slippers. Good breakfast and coffee. Great location, very near old town, just 5 mins from the Citta Alta funicular. Taxi from airport 20 euros.

Plussat: location and breakfast

Miinukset: old facilities

Plussat: Breakfast and taking the trip to old city Bergamo.

Plussat: Convenience to ferry

Miinukset: Food - inclusive meal very poor, not worth 15euros

Plussat: Great location. Excellent choice at Breakfast and friendly service. Nice size room excellent housekeeping.

Plussat: Location is very comfortable for sightseing and for relaxing walk. Funicular road to Citta Alta is 300 m from the door and you could enjoy the shopping in 10 min. when step out from the hotel. Restaurant was closed for wedding party, so couldn't try the meals and enjoy the view from the roof.

Miinukset: The receiptionist was not very enthusiastic to explain how to reach the nearest place for having dinner

Plussat: very good location, 5 minutes walking distance to get the funicular which takes you to Upper City. The room was big and we had a great view to the Upper Town. As a whole, both the hotel and the room were very clean. Brekfast was good. We would reccomend this hotel!!

Plussat: Erinomainen sijainti, siisti ja viihtyisä hotelli. Lyhyt matka sekä keskustaan että vanhaan kaupunkiin. Asiallinen aamupala.

Miinukset: Reseptionin henkilökunta olisi voinut olla hymyilevämpää ja enemmän asiakkaan huomioon ottavaa, palvelu reseptionissa tosin oli kohteliasta ja asiallista, mutta kylmähköä.Suihkutilat ja suihku olisi voinut olla parempikin.

Miinukset: Olin esittänyt toiveen savuttomasta huoneesta, mutta sain kammottavasti tupakalle löyhkäävän huoneen. Hotellin oli vastaanottovirkailijan mukaan täynnä, joten huoneen vaihtaminen ei pyynnöstäni huolimatta onnistunut. Jäi ikävä maku (ja etenkin haju).

Plussat: hyvä sijainti, kauniit näköalat vanhaan kaupukiin, rauhallinen, mutta keskeinen sijainti, hyvä aamiainen, siisti hotelli.

Plussat: Hotellin sijainti oli hyvä. Rauhallinen alue ja rauhallinen hotelli lähellä yläkaupunkia ja funicolarea. Parvekkeellisista huoneista plussaa.

Plussat: Hyvä aamupala. Ylemmistä kerroksista upea näköala vanhaan kaupunkiin. Henkilökunta palveli hyvin englanniksi.

Miinukset: Kokolattiamatot pölysivät. Huoneet kaipaisivat vähän päivitystä nykyaikaan.

Plussat: Excellent location, good service & facilities, fab. restaurant up top

Miinukset: No nothing at all

Plussat:

Miinukset: No porter available to help with luggage, arrived with 3 children and bags in middle of the day. A porter later came and parked the car.

Plussat: Nothing.

Miinukset: Very old apartments in a yard with an auto repair shop (the rooms are above the repair shop). Nobody at the property to welcome you, you need to call for someone. Bathroom separate from the rooms. The breakfast was very poor, you need to take food from the fridge and prepare it yourself.

Plussat: We liked how spacious is the room and a big bed.

Miinukset: I think the heating could be improved, the room is just too big for one radiator.

Plussat: I didnt have time for breakfast. Because of my early plane

Plussat: The room, bathroom and kitchen were nice although the bathroom could have more hanging space for towels, clothes and toiletries. I had to put my things on top of the toilet or the sink.

Miinukset: I couldn't inform the staff at what time I would arrive so it is my fault no one was there to receive me. However, when calling the provided number for help and instructions the lady to talked to me was very rude.

Plussat: This place is located near citta alta (20-30 minutes walk) which is the most touristic and beautiful part of the city. Rooms are pretty much ok.

Miinukset: The main problem is shared with all other apartments in Italy: it's cold in the rooms in winter time. We were also surprised by shared bathrooms, in which by the way hot/cold regulators should be fixed, it's impossible to find balance. Travelers should also know that guesthouse is located above the auto repair shop.

Plussat: Siisti paikka.

Miinukset: Liian kaukana keskustasta, vaikka booking sivulla oli mainittu 1km rautatieasemalta, mutta todellisuudessa oli 3 km. Aamupala on köyhää. Mutta siellä on keittiö, voisi tehdä omaa ruokaa.

Plussat: location, service

Miinukset: cigarettes smell in the room

Plussat: Erinomainen ja runsas

Plussat: Everything

Miinukset: Nothing

Plussat: Interiors are beautiful

Miinukset: Close to main town friendly staff excellent breakfast

Plussat: The breakfast in the beautiful restaurant was wonderful and featured a traditional buffet as well as hot breakfast. It wasn't clear at first, but it was included and very nice!

Miinukset: I thought it was beautiful but would likely choose a different spot given the price for a future stay. The staff was amazing!

Plussat: Location

Miinukset: All great thank you!

Plussat: Beautiful surroundings

Miinukset: Very difficult to find

Plussat: It’s was just Amazing

Plussat: perfect hotel. Very comfortable. Right in the historical centre.

Miinukset: The "Spa" part was simple: a 2 person sauna, 2 person steam bath, and 4 relax beds is a salt room. It was at no extra costs though.

Plussat: Excellent location. Fantastic service. Beautiful hotel. Super clean. Super breakfast.

Miinukset: Room was too small and with no closet and drawers

Plussat: Location, staff, food & old city charm

Miinukset: The bathrooms had see through windows, and we're not separate from the rooms (ie I could see whoever was using the toilet from the bed) might not be the best for couples...

Plussat: Mukava henkilökunta ja sujuva palvelu. Yhteydenottoihin vastattiin samantien ja järjestivät asiat niin ku meille parhaaksi sopi.

Miinukset: Aamupala niukka ja seinät paperia. Ikkunoista ja ovista kuulu kaikki ääni läpi

Plussat: Friendly staff, localisation, coffee:)

Miinukset: Noise from the street

Plussat: Everything Was ok.

Plussat: It's perfectly located, two minutes from the main station. The host is really friendly and helpful. The breakfast is small, but it's self service, so you can have it even before an early flight.

Miinukset: The shower needs some refurbishing

Plussat: Everything was perfect

Plussat: Silvia was great host. She is lovely, supportive and available for all questions. Also, I must say that whole apartment, including hall, bathroom and kitchen are SUPER CLEAN.

Miinukset: Noise isolation is terrible.. there was a couple next to us, opening/closing doors all night long... at 4:30 am they woke me up as they were leaving, but the noise was very loud. Also you can hear noise from street too as windows are old and not isolated. If you plan to take a rest and relax, this is not a good place.

Plussat: The place is clean. Nice bathroom with hot water. Access to the kitchen. Location

Plussat: Very clean and big rooms

Miinukset: Maybe the breakfast could be better

Plussat: The place is great! 4 rooms, 2 bathrooms (so basically no competition), and very close to the rooms. The host is great and super charismatic, she gave us a map of Bergamo and tips on where to go, best transportation options (and seeing other tourists having issues with tickets in the old town we really understood how important her tips were, we saved a lot of time and money!), supermarkets nearby and even let us have breakfast earlier than the normal time to fit our flight schedule. As soon the booking was completed she already messaged me to be sure about our arrival time. The flat is super close to the train station, but has no problems with noise; it is also close to some pizzerias and kebab shops with delicious food for cheap and the bus to the airport is just 5 min walk from the flat. All the apt had a good heating (bathroom, room and common areas) and there were plenty of blankets available too. Room doors were fully made of wood, so no problems with lights outside (also, corridor's lights were with movement sensors: you go out of the room they turn on, nobody moving they turn off again). Internet worked fine too. The building is a very fancy one when looking by the outside too, with beautiful architecture, while having a modern inside and working lift/elevator. Kitchen is well equiped and breakfast is ok for the price -- nothing fancy, but more than enough with yogurt, milk, coffee, tea, bread, jam etc. I strongly recommend this place for its facilities, cleanliness and especially for the host, who did everything she could to make our stay in Bergamo one of the best days of our trip

Miinukset: Nothing, it was a very pleasant stay from check in to check out

Plussat: Great hotel and amazing location!!!! Definitely reccommended

Miinukset: Everyhting was good

Plussat: The location

Miinukset: too old, with a bit of smell.. too much noise from everywhere. From the other rooms you could hear everything. Even the hoover of the cleaners from few rooms away. The hotel is located at the centre, but it has too much noise from outside, since the windows are old with very bad sound insulation

Plussat: We didn’t like the smell in the room (the hotel was closed for 2 months) and the stuff offered us another one - bigger and more comfortable. The bed cloth was new and impeccable clean.

Miinukset: We found a giant cockroach in bathroom and the next day we found another one next to the bed. Quite impressive

Plussat: It is a very nice old-style hotel, very clean, rooms are spacios, excellent location, and very tasty breakfast

Plussat: Perfect location in the middle of the town.

Plussat: Erinomainen sijainti Bergamon keskustassa, siisti hotelli, ystävällinen palvelu, hyvä aamupala. Suosittelen!

Plussat: Hyvä sijainti. Tilavat huoneet.

Miinukset: Huoneissa tunkkainen tuoksu.

Plussat: The placement, the cleanliness of the room and the bell sound in the morning

Miinukset: We had to order our breakfast by phone and in the beginning we didn’t understand that we had to nominate ALL the items of our breakfast we wanted otherwise something was always missing: croissants or juice...

Plussat: The location was good, a bid closer to the Old town than the other Best western Hotel. The staff was very helpful and the room was a fair size for three people.

Miinukset: Our room was facing the street and the noise from the Traffic light bothered us a little but not too bad. The shower is small and the breakfast was standard.

Plussat: Ystävällinen henkilökunta

Miinukset: Suihkuja ei pystynyt säätämään/ottamaan käteen.

Plussat: Since we stayed just one night and left in the morning, I can not tell much. I liked the room,quite big, nice bad with sheets, room has everything you need. Breakfast was very good.

Miinukset: I did not like bathroom shower. It was broken.

Plussat: Parkkipaikka ja sijainti hyvät

Plussat: Our reservation was for triple room, but our room was a double room with an extra bed which is a small bed than a single bed.We were travelling with our 10 years old son, he is a long boy and we wanted him to be conmfortable.This is why we didin't ask a double room with an extra bed but triple ROOM.Room was small for 3 person.

Miinukset: The room was small, and autopark was 20€ per day.

Plussat: all was very good!!! staff is great!! it was our 2nd stay there and everytime everything is perfect

Plussat: great location, nice room, good breakfast,highly recommended

Miinukset: the bar facility

Plussat: I have stayed here with my family several times because it is walking distance from family and of overall good quality. They have good size rooms and it is always low stress and comfortable. Breakfast is extensive although limited if you are diary free (like most places) but plenty of fruit is on offer.

Miinukset: I could not get poached or fried eggs. The cooked buffet breakfast of scrambled eggs and pancetta (bacon) was tipid.

Plussat: Staff & Location wawwwwwwwwwwwwwwwwwwwwwwwwwwww

Miinukset: nothings

Plussat: Hotellihuone oli todella tyylikäs. Hotellin sijainti oli erinomainen.

Miinukset: Huoneen lämmitys/ilmastointilaite oli erittäin äänekäs, onneksi oli korvatulpat.

Plussat: Hotelli oli erittäin siisti ja palvelu pelasi. Aamiainen oli mahtava ja palveli jo klo 7 alkaen mikä oli hyvä, koska meillä oli aikainen paluulento

Miinukset: Harmi kun sauna oli remontissa.

Plussat: Great location, breakfast ok, well maintained, personnel helpful!

Plussat: Sijainti paras mahdollinen, kaikki tärkeä kävelymittakaavassa.Jos haluaa käydä Milanossa rautatieasema 5 minuutin kävelyn päässä.

Miinukset: Matkani aikani hotellin sauna oli remontissa, ei muuta.

Plussat: Sijainti lähellä rautatieasemaa ja ostoskatuja.

Miinukset: -

Plussat: Good location. Lovely room. good breakfast. Friendly Staff.

Miinukset:

Plussat: Friendly and very helpful staff, Accomodation and breakfast was of a very high standard. Very good value for money and would definately stay there again

Miinukset:

Plussat: Good place in the center. Very good staff. Microwave, salt, sugar incide its a good. Wifi good at all

Miinukset: Not good clean. Need a little bit renovation

Plussat: Great location: close to the train and bus stations and the city center.

Miinukset: A little bit difficult to find the reception. The provided address belongs to another building and the actual address is on the next street.

Plussat: Good comfort for this price. Great view from tarrace from other hostel where you can eat breakfast.

Miinukset: I know that breakfast was cheap, but could be more food there :)

Plussat: The location is great.

Miinukset: Poorly maintained space - peeling walls, broken toilet seat, lack of coziness. We did not feel well at this place.

Miinukset: The accommodation & checkin area/breakfast were in two different buildings. Breakfast was poor.

Plussat: Location good.

Miinukset: Shared area for drink making was a mess, dirty kettle, no tea, no coffee, and a fridge with old food inside. If you want a quiet nights sleep - book another hotel. From midnight and up to 6am there were street sweepers, refuse collections, cleaning of apartments, deliveries to shops awful awful noise all night

Plussat: the accommodation is close to the airport bus stop, the room and common bath were clean

Miinukset: the room is above a bakery, which operates at night, so there were all sorts of noises from downstairs and outside. the check-in procedure is a bit strange, because the reception is one street away from the accommodation...

Plussat: Very good location. I took the airport pick up, which was extremely convenient, as I came very late. For the departure, I took a bus for 2 Eur to the airport - quick and easy.

Miinukset: The bathroom is not newly renovated, so it wasn't cozy or comfortable. I would try some other place next time.

Plussat: Good location and reasonable breakfast, staffs was helpful.

Miinukset: Hotel parking is not in same building, you need to walk bit. You can not park or stop in front of hotel. No road...

Plussat: Next to the train station

Miinukset: Only 1 power plug available on the room.

Plussat: Thanks to the train (and bus) station near the hotel, it is very easy to navigate around not only the town of Bergamo itself but also wider region of Lombardy, the train to lively Milano takes 50 minutes and to charming Brescia only slightly more. The hotel was clean and the staff was friendly.

Miinukset: The hotel's location near the train station means that the street are really busy and noisy most of the time. But hey, that's Italia! The breakfast was good and I enojyed it every time but I would appreciate a wider range of vegetables at the breakfast table.

Plussat: Kohtalainen

Miinukset: Rautatien melu häiritsi

Plussat: Siisti viihtyisä js visuaalisesti kivat huoneet.

Miinukset: Ei valittamista. Hintanss väärtti.

Plussat: Sijainti tosi hyvä - hotelli aivan rautatieaseman vieressä ja keskusta kävelymatkan päässä. Siisti hotelli & huone, ystävällinen henkilökunta. Location very nice - next to railway station and centre is walking distance. Tidy hotel & room, customer-friendly staff.

Miinukset: Ei mainittavaa. Nothing woth mentioning.

Plussat: The staff were really helpful and welcoming. Also the room was very clean and the location a minute from the airport bus stop.

Miinukset: For the price I would prefer for the water to be a compliment from the hotel not paid right away.

Plussat: 1. perfect cleanliness 2. breakfast just in time, everything I needed, good bread, good coffee 3. very nice service 4. luggage deposit without problems - thank you 5. right next to the hotel is a bar where the owner closed but for us we still have half an hour to drink wine and cool down after the trip - and the wine was very good -Italia

Miinukset: -

Plussat: Efficiency on arrival. Clean rooms.

Miinukset: Breakfast limited. All products ran out continually. Everyone having to wait for a top up of bread, drinks etc.

Plussat: The location and room comfort was very good for it's star rating.

Miinukset: The continental buffet breakfast was fairly limited, access to a toaster would have been beneficial.

Plussat: the confort of the room

Miinukset: the bad welcoming of the receptionist. It seems we were disturbing her when we arrived to do the check-in. A person very cold and without the sense of service.

Plussat: Hotellin sijainti oli erinomainen ja huoneet olivat hyvin siistit.

Plussat: Everything you would expect from a city hotel was provided, staff were pleasant and helpful, breakfast very adequate.

Miinukset: Internet access was an additional charge but then the room rate was not too much so it would not be a barrier to returning to Piedmontese.

Plussat: Hyvä sijainti lähellä rautatieasemaa

Plussat: Aseman läheisyys.Hyvät kulkuyhteydet ja sijainti

Plussat: Room was clean and modern. Staff were always helpful. Shower was new and a good size (not common in Italian hotels!)

Miinukset: Breakfast a little disapointing compared to other Bergamo hotels I have stayed at.

Plussat: Hotelli sijaitsee hyvien liikenneyhteyksien varrella, vastapäätä rautatieasemaa. Hotellista on saatavissa perhehuone, johon mahtuu hyvin majoittumaan nelihenkinen perhe (lisävuoteella).

Miinukset: Hotellin käytävät ja aamiaishuone olivat nuhruiset. Hotellin ainoa hissi oli äärimmäisen ahdas. Huone oli pimeä ja kylpyhuoneen katto oli homeessa. Aamiastarjoilusta vastannut ynseä henkilö tupakoi aamiaishuoneen ulkopuolella ja levitti savun koko tilaan.

Plussat: Palasimme Venetsiasta junalla ja jäimme yöksi odottelemaan seuraavan aamuna lentoa. Sijainti olikin aivan erinomainen lähellä rautatieaemaa ja lentokenttäbussin pysäkkiä. Henkilökunta oli erittäin ystävällinen ja auttavainen. Hotellin tietokonejärjestelmä "muisti" meidät viime vuodelta. Emme olisi varmaankaan yöpyneet toista kertaa, jos emme olisi pitäneet hotellista.

Miinukset: Ei moitittavaa.

Plussat: Close to trainstation

Miinukset: Staff was not always nice and shower was bad.

Plussat: my room was very clean - the hotel is very handy as in front of the train/bus station

Miinukset: the noises from the ventilator. I wasnt able to swith it off

Plussat: large room, comfortable bed

Miinukset: the bathroom was a little tiny

Plussat: The stuff was very polite and kind with me, they helped me to cope with any kind of issue I had. The room was very nice, comfortable, and especially cleaned.

Miinukset: No presence of a small fridge

Plussat: It was better than expected for that price!

Plussat: Very clean place, nice contact with landlord

Miinukset: There is missing kettle - it would be nice to have it

Plussat: The internet conection

Miinukset: The rules of the room, it seemed like being in a concentration camp!!!!You are supposed not to eat in the room, if they find rests of food there is a penalty. If you forget o mistake the code to enter there is a penalty and so on. The owner was there at 9:45 telling us to leave because they had to do the cleaning. The sheets were old and extra used. The location was very far from the center. No windows in the room

Plussat: Very big room, very clean and very new (modern shower, toilet, bed etc)

Plussat: Nadia was very helpful host, offered to take us to the airport early in the morning. Flat was fine, suitable for one night before your flight, as it is close to the airport.

Plussat: You'll have a room in an apartment, with a fully equipped (shared) kitchen and two bathrooms (shared). Everything is very nice, comfortable and clean; with an open view towards the city from the window in the room and the kitchen balcony. The location is also very good: close both to the train station and the city center. Nadia is extremely welcoming and helpful. The Wifi works perfectly. There is also lots of info about the surrounding area available in the hall. Definitely recommend!

Plussat: Rooms and bathroom all very clean, plenty of storage space. Kitchen was an added bonus. Walking distance from Bergamo train station. Top floor (5th), but lift worked OK. Don’t expect a hotel experience, more like staying in someone’s apartment. Overall, very good.

Plussat: Very nice host.

Miinukset: There was no breakfast available, the location of the place was not practical, the elevators to the apartment was also not very comfortable. Everything was shared, which I don't mind personally, but I think it would have been better to have more of a private apartment for the price I paid.

Plussat: The location is very nice, the place is easy reachable.

Miinukset: Nothing. Everything is great!

Plussat: It is close to the train station. It has air conditioning. It was big, nice, and equipped.

Miinukset: The power will go off if you use some electronics at the same time.

Plussat: Nadia answered the phone call even at 23:30, when the problem with elektricity occured.

Miinukset: Neighbours were smoking much, and i felt it in the hall. But in the room it was ok.

Plussat: Good location, near station and airport, very comfortable rooms with balcony, clean

Miinukset: Breakfast was very strange, I can say that this hotel is without breakfast, I travel a lot and it was the first time when I got for breakfast dry bread from pokets and several jams which were left in the room, for breakfast where was no juice, no tea, only coffee, of course, the supermarket was nearby, I saw it on the next day, but my check in was very late, so I did not have the possibility to buy something for breakfast and thats why I was searching for hotel with breakfast, I think that information about not as usual breakfast should be on the booking page for people to decide on, although mineral water, that was left in the room was not for free, I had to pay for it

Plussat: Everything was way above standard and the small fee asked to access the SPA is a very nice plus. The restaurant is also another special extra to try. Location and view are amazing. Personnel is extremely friendly.

Miinukset: There is nothing I didn't like, I am a regular traveller due to my profession and I cannot remember other hotels with such an overall level for this kind of price.

Plussat: nothing

Miinukset: When you see the nice swimming pool at the website photo you are happy to go there. When you arrive there they tell you that there is no swimming pool at all, the pool tha you have seen on the website is in fact thermal bath in their spa centre. After this fact we were remained without any further confidence and cancelled the dinner for two. Because of that we had to pay 50% of the manu in value - 47 € . I would declare this place as against guest policy at its summit.

Plussat: Ystävällinen vastaanotto, siisti huone ja hyvä ravintola ja kiva terassi, hotellin ympärillä kaunis vehreä pihapiiri. Hyvä aamiainen.

Miinukset: Spa Not included in room rate

Plussat: Ilmastointi oli hyvä, parkkipaikka oli ok, henkilökunta oli palvelualtis, siisti hotelli, hyvä aamupala, rauhallinen ympäristö. Ravintolan ollessa kiinni järjestivät vähän iltapalaa. Hinta laatusuhde oli hyvä,

Miinukset: Ravintolan väki oli tosiaan lomalla.

Plussat: Rooms of a very high standard, beautiful location

Plussat: Good customer service with advice on local restaurants, as the hotel restaurant was full. Great location.

Plussat: The hotel is beautifully located, surrounded by a large and well-maintained park. Our room had a wonderful view of the park, only the bathroom seemed to be a bit outdated, which might sound rather inadequate compared to other guest reviews, but the shower didn't drain well, and the curtain just clung to your body.... Excellent food in the hotel restaurant, breakfasts could be richer though, perfect service, a great place for short breaks.

Plussat: The hotel was well situated on the hill with a panoramic view onto the town Bergamo. The hotel had a quiet and green surroundings. The building and the rooms were tastefully equipped, similar to a "design" hotel.

Miinukset: The hotel had an own restaurant on the grandfloor, below the rooms, so in the evenings the garden was full with the smell of the kitchen. Consequently we didn't want to open the door of our room, and couldn't enjoy the marvellous view from the terrace.

Plussat: The price is great for such a high-class hotel. Although the hotel is technically in Nembro (Bergamo), it is just above the city itself, nestled away from the noise on a mountain top. It is very quiet and relaxing. Our room was very clean, and so was the bathroom. Very luxurious hotel for such a low price.

Miinukset: Breakfast could be better, as only cold food was served. Breakfast resembles what you'd typically find in German or Austrian pensions.

Plussat: Beautiful room, good quality fittings and furnishings, spacious and well decorated bedroom. Very helpful staff, great location in the hills overlooking Bergamo, fantastic restaurant. Very quiet and peaceful.

Miinukset:

Plussat: Great hotel - nice restaurant and just very convenient - I met the owner and he has done a fantastic job to set up this hotel

Miinukset: It is out of town which is nice and quiet but a bit more difficult to get to

Plussat: beautiful hotel, beautiful location, perfect room, very pleasant staff, very much value for money.

Miinukset:

Plussat: It was furnished to a very high standard and was in a very peaceful/quiet location. Ideal to get away from it all.

Miinukset:

Plussat: For business I visit many Hotles all over the world. This hotel I think is the one of the nicest looking at the price and what you get.

Miinukset:

Plussat: The look and the location, kindness of the staff, cleanliness. Safe parking.

Miinukset: Fortunately I travel with minimal luggage, otherwise it could have been challenging to bring stuff upstairs from the (otherwise safe and convenient) parking area.

Plussat: Perfect quality/price rate! Exceptionally clean and modern rooms with minibar drinks included. A modern hairdryer is present. The hydro-massage bathtub is a great facility! They take your car number to inform the police you don’t have to pay ZTL (limited traffic zone) fees.

Plussat: Nice and quiet part of old town. Lovely courtyard, good breakfast.

Miinukset: frosted glass room door - I wasn't able to block light at night and I'm light sensitive sleeper. Not a major thing.

Plussat: delicious breakfast; newly renovated building; very clean, big and spacious bathroom; right in the centre of the little town;

Miinukset: bed wasn't as comfortable; late check in assistance quite rushed; bed blanket a bit cold (but there is a quite effective heating system)

Plussat: Very nice place with style - fully reburnished.

Miinukset: Parking of hotel and hotel himself in the ZTL zone - make attention for hours of activation and how to get to the parking

Plussat: B/F was good. Location is fine.

Plussat: Very clean and well fitted out rooms. Nice courtyard layout in the old part of town. Useful parking nearby.

Plussat: Very nice hotel in quiet village; took some finding but worth it. Room was a little chilly; could do with a kettle but other than that comfy and spacious and only 15 or so minutes into Bergamo; 20 minutes to the airport. Parking opposite. Breakfast ok but nothing special but all you need.

Plussat: that it was a converted convent and the staff was very nice

Plussat: we found the staff very helpfull ,breakfast very sufficient

Plussat: The double room was nice, very modern and nicely decorated, but the hotel is in the middle of nowhere, and therefore I found it too expensive. We regreted not getting a hotel in the center of Bergamo instead.

Plussat: Tranquility, no external noise during the night. Very friendly staff. Extremely modern and clean rooms. Nice inside patio.

Miinukset: Very basic continental breakfast. Hotel extremely difficult to find without navigator even for airport taxis.

Plussat: The design of the Hotel and the atmosphere are excellent.....the man managing reception was very helpful and friendly. The room itself was beautifully designed, the light switches, curtains, fittings. The Hotel is a bus ride from Bergamo. It is in a suburb called Scanzoroscitate, ten minute walk around and that's it. The shuttle from Orio airport, referred to in description of the Hotel, costs 25 euro.

Miinukset: The pillow could have been a little harder.

Plussat: The care and attention to details especially by Lucia.Very helpfull and courtious lady, thanks.

Miinukset: No negatives.

Plussat: Clean, tasteful modern design in old world surroundings. Luxurious accommodation, quite adequate facilities. Staff were very helpful. Generous continental style breakfast included.

Miinukset: Finding the hotel was a problem. It is located on a very narrow old town main street. We drove past it several times without noticing the subtle srh sign.

Plussat: A stylish and clean hotel, with a clear design thought. A nice breakfast buffet. Across the street is a very nice taverna with really good food at a good price.

Miinukset:

Plussat: Excellent hotel, clean and comfortable throughout, would stay there again without a moments hesitation.

Miinukset: Bit difficult to find but that probably says more about the Italian road signs or lack of them!