Novum Hotel Gates Berlin Charlottenburg

Hotel location

My friends and I had the misfortune of staying in this hotel from March 6th to March 9th 2020 in rooms number 114 and 10. On the second day of our stay we were robbed. The significant amount of money and an engagement ring were stolen from our purses from room no.114. As soon as we found out what had happened, we reported the theft at the reception as well as to the Police. We explained in details when exactly it happened (23.00-24.00, March 7th ), with no signs of burglary. Unfortunately, the stuff was highly unhelpful and unfriendly. What is more, we were even suggested that we did it on purpose to get the insurance back. We truly feel offended by such innuendo.

Great location in center of City West, close to everything. Most of staff are very nice and helpful. Rooms vary in size and shape, nothing luxurious but good standard functional and clean, a PC with internet access comes free in each room, but they are technically a bit outdated. A large Flat TV (if you need it). A place to come back to in a safe and great location at Savigny Platz.

There are no Spa facilities and the lobby/bar is not for really long socializing.

included service: Bicycles PC and Internet

PC in the room is outdated, so the use of the Internet is not so easy

The hotel is in a fabulous location and really made my time in Berlin a great one

location , building ,internet use

needs some communal area to create atmosphere

Nice room.

Expensive breakfast.

Absolutely nice, relaxed room & garden.