I liked the staff and the clean and comfortable rooms
The food was cold and disappointing
Great location, staff very helpful
The hot breakfast was below the standard I expect for the Hilton.
The price was excellent and included breakfast and free cancellation.
The room was basically fine but I feel that all the bedrooms could be given an update.
Room service was excellent!
All staff I came into contact with, the checking- in staff and particularly the concierge staff were excellent, pleasant and extremely helpful.
Obviously, as it is near the NEC it was quite crowded and noisy in parts/
Heating did not work very good,only cold air and it was -6 outside.
the late bar and the variety of the restaurents
the cost of the restaurent and the fact that a service charge was put on the bill automatically.....even though it was a self service meal??
Everything was very nice,the staff were friendly and helpful. The hotel was only about 10 min walk from the nec.
The meals were a bit to expensive.
the menu choice and the food and service in the restaurant was excellent, the rooms were very comfortable as well.
When I was arriving to find the hotel (however it was in the darkness) I felt that there could be better directional signage for the hotel on the surrounding roads.
leisure facilities, close to nec
We booked the hotel because hotel had a multi-million pound update. Unfortunately we were put in one of old rooms not refurbished. The hotel accommodated us when we explained we booked the hotel on-line because of the refurbishment and we were moved to a more suitable room
the room was a bit shabby -bathroom the guy next door smoked hanging out side the window and there were tab ends all over the flat roof outside It was not as nice as the other 2 stays
Our room was booked from 3pm, but there was no twin room ready when we checked in at 4pm, yet they wouldnt allow us a late checkout either, that was unreasonable. Also, food was a v basic bar menu, or a la carte expensive fine dining or the middle option was a buffet which costs £33 per head and was a total rip off. A glass of wine ws £7.95. Do not recommend eating here. Although breakfast was included in our rate, we couldnt pay the £3.50 tray service to have it delivered to our room, we would also have to pay an additional £20 for the breakfast!! I think the website should inform you of this and I think it is unfair.
Location - Near NEC and Birmingham Airport
Rooms tiny with single bed up against wall. No Aircon and advised not to open windows as the Mosquitos will come in. Restaurant expensive for extremely average food.
Hilton Birmingham Metropole sijaitsee lähellä lentokenttää, ja National Exhibition Centre (NEC) ja Resorts World Birmingham 15 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 5574 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
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