Embassy Suites by Hilton Bloomington/Minneapolis

Staff were excellent! Love the hotel.

Rooms clean and quiet Breakfast good selection.. Staff needed to start more sanitizing efforts with high vol. Of heists all handling same dozen buffet service serving dishes...should have been manned by hlovef servers...tables not cleaned & sanitized. Between users...tables earned by staff without gloves and sanitizers....

HERE ARE NO VISIBLE EFFORTS AT PUBLIC HEALTH IMPROVEMENTS TO ADDRESS CURRENT CRISIS... ELEVATORS.DOORS, PUBLIC AREAS & FRONT DESK AREAS ALL ARE. NOT BEING CONSTANTLY CLEANED ...SURFACES USED BY GUESTS ARE BEING HANDLED & REHANDLED WITHOUT CLEANING.....IN OPEN LOBBY THERE IS MASS USE COFFEE URNS...ALL SELF SERVE WITH NO STAFF SANITIZING AFTER EACH GUEST USE...THERE ARE TOO MANY SURFACES IN LOBBY AND PUBLIC AREAS WITH NO SIGNAGE OR ACTIVE WARNINGS AND DIRECTIVES ON MASS USE OF SANITIZERS AND KLEENEX. STAFF IS WITHOUT VISIBLE EFFORTS OF CONSTANT CLEANING OF PUBLIC SHARED SURFACES.. EX. ALL HUESTS HANDLE SAME "SIGN IN" PENS, CARD MACHINES, WITH NO CLEANINGS NETEEEN USERS..... BREAKFAST BUFFET FOOD IS SERVED WITHOUT SHIELDS/ COVERS ON PPEN FOODS LIKE YOHIIRTS,FRUITS, EGGS, NALRRY ITEMS....BUFFET FOR HUNDREDS WITH ONE SERVING SPOON PER DISH..ONE TONGS FOR ALL TO HANDLE ! SELF SERVE WITH GUESTS BRESTHING OVER AND ON ALL THE ITEMS ! ..REPETITIVE PUBLIC USE OF SHARED SERVING UTENCILS, BE RTSGE URN HANDLES, ETC. THIS HOTEL MANAGER NEEDS TO GET IMMEDIATE PUBLIC HEALTH TRAINING.BUFFETS NEED NE SERVICED BY GLOVED STAFF AND PUBLIC KEPT 4-6 FT FROM FOODS.. THIS HOTEL IS AN OPEN ARENA OF CONTAMINATED AREAS...VERY UNSAFE IN CURRENT HEALTH ENVIRONMENT. With so many children, families & elderly guests this hotel ....all are now put at risk by this hotel managements sloppy unsafe health practices.

Great place to stay

My stay was fantastic. The staff was wonderful, especially Kendra and Latrice. The drivers of the van were extremely helpful also. I would recommend to my friends and family to stay at the Embassy Suites.