Bed was comfortable
Only about 2/3 of the lights in the room worked. There was no TV in the bedroom. the room was missing a lot of the switches to turn on the lights. There was a lot of questionable activities going on in and around the location. The hotel is need of some serious remodeling
Close to mall of America
Dirty, weird smells, employees weren’t interested in workin
The beds were great and tv entertainment was very good also breakfast was satisfactory
The shower was plugged and the air conditioner filter was clogged and lastly the pool and hot tub had far too much chlorine the high content of chlorine was affecting the enjoyment of the pool and hot tub our eyes were watering
Close to MOA
We stayed so close to Mall of America, and there was a Denny's right next door open 24/7. This was good because we got in at 1:00 am. Nice pool and workout room and good breakfast. Very clean.
Room had new carpet and bed very comfortable. Everything was clean and lighting was adequate. Breakfast crew was awesome. They kept everything available and did it cheerfully. Dining room was also very clean and with enough space to serve/seat all who arrived for breakfast. First desk was also very efficient and helpful. This hotel was in a very good location for us and we enjoyed our stay!
All rooms should be equipped with safety bars for getting in and out of the tub/shower area. It is difficult to climb out of a tub without anything to hold on to.
Avoid if possible
It's next to a 24/7 Denny's restaurant. They have airport shuttle and relatively close to the airport.
Didn't feel safe as we saw cops taking a report for something that happend earlier the night we arrived. Its very outdated hotel.
I am a local who twice a year needs to escape to work on a large project. I stay in my room and work. Housekeeping was great at keeping me supplied while not interrupting and the breakfasts were a great way to start my day!
The doors shutting are LOUD. Wake a person out of a dead sleep. Would love to see some kind of softening of the frames to aid in this issue.
Hotel had a strong smoke smell, very over whelming when we walked onto our floor. Cigarette butts lining the ground beneath our balcony.
The workout center needs an update. The treadmill did not work.
Location and breakfast
I was given my room key and just before I left, they told me they gave me the wrong room number. I received a new key and went up to the room and someone was already in the room. I was checking in very late 1:30am and this could have ended badly, since I woke someone up.
Stale French fries on floor
Good location by airport and mall of America
Staff replied "I'm sorry the room wasn't clean to your standards" No, stale fries under the bed skirt (from the previous guest) is unacceptable by anyone's standards.
Property and staff
Little. Got a free newspaper.
Property is beat. Mgmt and staff not very customer friendly. Breakfast same stuff every day, low quality. Hotel needs a nakeover. Bed was reasonably comfirtablw. Sink and tub didn't drain well.
Staff were kindly and also their coffee , it was good .
The room was need to be refurnished.
Our stay was wonderful, very comfortable hotel, easy access to everywhere, plenty of public transport if you did not have a car, and easy shopping.
The only thing was that we stayed for 10 days and had to go to a laundromat to wash clothes, would have been nice to have a laundromat on site
The beds were very comfortable and the price was right. It was located close to the mall and the staff was very pleasant and helped with questions.
It was close to Mall of America, and 494 . Nice pool and very clean. Staff helpful with shuttle bus
would have liked 2 treadmills in workout room
The staff were all super nice..The free shuttle is a huge plus..The rooms were nice and big..location is excellent,,we had a wonderful stay
really there was nothing to complain about..they treated us wonderful
I liked the location and the size of the king size room
It is not updated enough. I did not like the pillows.
the convenience of how close it was to the mall of america and the price we paid. the hotel room was very clean and comfortable.
the receptionist was very friendly, but the cleaning staff for the breadfast was very rude and unfriendly. otherwise everything else was fine.
close to Mall of America and other attractions. Room was very clean and I would stay there again for sure.
Very kind & helpful staff, great breakfast with lots to choose from! Room was nice for the price!
The pool (it actually may have been the hot tub??) had waaaay too much chlorine; we could only stand to be in the room for about 10 minutes until our eyes were so irritated we had to leave.
It was a nice place to stay and the location couldn't have been better.
Mall of America (ostoskeskus) ja Nickelodeon Universe (huvipuisto) sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 0 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 1 059 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Quality Inn & Suites Mall of America - MSP Airport on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.