Henann Regency Resort & Spa

That everything is spotless. And the lounge is one of the best perks to have some privacy.

Too much korean and Chinese are too loud.

We got offered to eat breakfast at Christina's which was very quiet and had a small buffé and a la carte. Very appreciated.

Not the hotels fault but the folks next to our room was quite noisy and it is not very good sound insulation.

Room was very clean (room 331). No ants, spiders, or other bugs mentioned in some of the other reviews. Beds were comfortable, shower had great water pressure, AC worked well. Easy to obtain extra bottles of water (free of charge) for the mini fridge in the room. The pool was a great place to read and relax while having a snack and drink from the bar. Customer service was great, we did not have any bad experiences. The front desk helped us get a trike to ride out to Spider House to watch the sunset, and they also helped us with our spa bookings and with booking a sunset sail. The breakfast buffet was just what you would expect at a big resort hotel - nothing fancy, but had lots of options so it was easy to find something to eat. The ala cart breakfast restaurant was quieter if that's something that is important to you. Transferring from the airport was a breeze. Was very easy to find the Hennan representative at the arrival gate.

The food we ordered at Mesa was not very good - may have just been what we ordered. The jacuzzi at the spa was too hot to enjoy, but the Kai Spa at the hotel was otherwise very lovely.