Burley Court Hotel

Room clean and tidy. Breakfast was very good. Perfect location for our trip.

There was just a bath rather than a shower (no problem in itself) but rinsing my hair difficult, as the shower head above the bath did not work. The room was not serviced after our first night, so no replenishment of tea, etc. and as no-one on Reception when we arrived back after being out all day and became aware of this, we had no tea making facility that evening or the following morning.

When we got up to our floor it smelled very strongly of old cigarette smoke. The room was dingy and very dated. The shower water pressure was terrible. The shower attachment was stuck to the side of the bath and when you picked up the showerhead the water dribbled out.

Large rooms

Very noisy guests returning from a night out at from 3am banging & shouting going on until after 4.30am is unacceptable . I understand there is hotel noise as people come & go but this was extreme. I think some polite notices asking guests to respect other guests would be good