Ocean Beach Hotel And Spa Bournemouth - Oceana Collection

Breakfast was massively overpriced using cheap food.

The staff were very friendly.

Evreything. The room was absolutely horrendous. No daylight, you cannot reach the window blinds unless you stand on top of somethign really high! The shower did not work. The smell of foo dfrom the kitchen was constantly around and it seemed as though we had been thrown in the storage cupboard as the door number was not even showing. We was room number 8. If you get this room, CHANGE! The room itself was absolutely freezing with there being no working heaters in DECEMBER. Myself and other family members stayed as we had a family funeral close by and so it worked best of us. Other members of the family also had no working heaters and became unwell from the cold! The breakfast, which I was told would cost £8.00 and actually cost £8.50 when checking out was horrendous. There was no buffet style as suggested when ordering. YOu could not request what you wanted for breakfast, you was simply given (late and cold) a small plate of random fry up items. For one, I hate tomatos and mushrooms and yet my place was filled with them! Asking your customers what they would like for breakfast is better value for money. And of course, the food stock for the restuarant!