Corinthia Budapest

Location

When I arrived and after the price was blocked in my credit card I was informed that the Spa (main reason of my choice for that hotel) was closed for maintenance reasons. Three days before the web of the hotel adviced that closing but starting on 3 March (The day after my departure). In addition my wife missed something valued for her in the room and it was not recovered by the cleaning staff.

The rooms were big and comfortable, the property is beautiful.

The Royal Spa was out of order and nobody told us until we tried to go. So they didn’t tell us at check in nor could they tell us when it would be fixed. We paid for Royal Spa access in our room charge and they didnt rebate or give us anything extra to compensate for it, a apart from access to another hotel spa at New York Palace, which was far less iconic and beautiful as the Royal Spa was meant to be. This sort of thing can be inevitable, but proper communication and staff transparency isn’t. Also had to ask for a bucket of ice 5 times one night before it came. Took about an hour. The staff, except for one in the restaurant and one at reception were often standoffish and short with us.

The main area beautiful and spa great. Be sure eat at Caviar and Bull it was wonderful,

Rooms were horrible and AC dud not work.