Hotel Lucky

To say the least - I found a spiderweb (!) on a visible place in my room. Overall it doesn’t come close to 3-star level. Next morning I had to cancel the booking and pay almost 2 times more for a more comfortable place.

hmmmm

not clean rooms not soap included the breakfast was full of fly and nothing fresh

Staf was (a bit) helpful. Overall look of the hotel was fine.

1) AC wasn't working. On several requests, they changed the room. After a good sleep, next day, AC was again out of order. 2) Bathroom wasn't clean & we found lots of insects there. 3) Bed mites almost killed us. 4) Cutlery wasn't clean at all. 5) Breakfast time is from 7 to 10. I went there at sharp 9:30 & they said, "Breakfast time is over". :D

Nothing

The building looks fine outside but inside it’s not maintained properly. There are carpets everywhere which have to be cleaned regularly but they are not. Room was not vacuumed or swiped before my arrival. Someone’s long hair was all over the floor. Windows face a noisy road. In the evening lights in corridors are off and you have to turn them temporarily on via switches along the corridor. The closest to stairs working switch was right next to my room’s door. So i had to walk in the dark to the door every time. Breakfast is poor and does not even look tasty. Boiled and scrambled eggs, cheap tea bags, sausages. No real butter to put on your bread, which by the way is never fresh and feels on touch like a rubber. Cucumbers and paprika chopped into large chunks. Crockery and cutlery have strong signs of age and over-usage. I had to search through tea mugs to find well washed one. Shower has no walls or curtain. You cant take shower if your partner is in the restroom unless you want her to take a shower too. Oh! And towels, at least small ones, they were worn out almost to holes. I didn’t try to use air conditioner but it was yellowish brown because of age and had no remote even if it was working, which is yet to be proven to be true.

They charged more than what was the agreement. They asked for 100 euros deposit for the dog to stay, this was not mentioned in any email. The room was smelly, yellow sheets and extremly uncomfortable beds. The check out at 10 am even though it was written 12. And the rotten cherry on the pile of garbage was "the manager". He is an incoherent liar, rude and extremly arogant.