Buenos Aires hotellit lähellä Alvear Art Gallery

Plussat: thanks

Miinukset: nothing

Plussat: Great location and history. Fairly relaxing. Staff very friendly and attentive.

Miinukset: Not the attention to detail or cleanliness you would expect for the price. I would suggest that this once was one of the leading hotels. Not a scratch on Claridges/Ritz/Six Senses group etc. Staff were nice enough, but concierge unable to book all requests (moved to another hotel due to flight change for final day and their concierge was able to book a table at a restaurant supposedly unbookable by Alvear). Found debris like crisps under the bed - not that I was looking - I happened to notice while doing Pilates. Toilet seat broken, but promptly fixed the following day (if I had called them, I’m certain it would have been fixed in lightning speed, but I couldn’t be bothered - I wanted to relax - just can’t understand how it was missed when signing off the suite). Other guests in common parts fairly audible. No international papers over breakfast and no cigar cutters on the terrace. Various other elements of detail one would expect in a leading hotel, but were missing.

Plussat: Great location, nice staff that arranged excursions.

Plussat: Location

Miinukset: We expect cleanliness at least . The first day, we were assigned to a room in the 3rd floor and noticed a stench smell in the room . The carpets have stains on it and it did not have a clean smell. Certainly for the money we paid , we expect a clean room . It smells like chlorox poured and mixed with freshener that became stale , basically musty odor. I ignored the stains in the carpets but certainly not the odor . I thought at first it was because maybe the aircon was not opened for long time but when we came back after our dinner, we still could still smell it that we needed up calling the concierge. The manager took the call and sent someone who was holding 2 bottles and seemed to have no idea what was the complaint . He left after 3 seconds in the room indicating that he will call someone . Half an hour later , no one called to follow up about the status . No one until I called back and spoke to the manager . He told me his staff did not smell anything , I told this manager that his staff thought he was bringing water , stayed only for 3 seconds and unable to assess the situation properly . And when I told them that my husband has asthma that he finally suggested that we will be moved to another room . All I wanted is a basic requirement, a clean no smell room . Never mind about fluffy pillows or the views or the gold pillars , those hotels are fairly common somewhere else as well but the most important thing is cleanliness and comfort . As for their breakfast ? No variety , same food served in the same trays every morning . If you want hot meals or omelette, then that is separate order and for about 20 dollars per person / meal not including hot meals is an overkill . And the staff , are all over the place moving in a chaotic symphony esp if the group tours come in throngs. There should be someone overseeing these people otherwise , they keep on being apologetic because they forgot to serve your coffee earlier .

Plussat: everything

Miinukset: everything met expectation

Plussat: Breakfast was excellent!!!!! Location the best!!!

Plussat: The hotel is in a nice district, the interior design is fancy and my room was very clean and the bed was the best.

Plussat: This is a very nice hotel. In particular, the location is great. One can walk to the train and bus stations and the center of the city to find tourist attractions and good restaurants etc. Near to the subway as well.

Plussat: Excellent hotel in wonderful location. Upon arrival we were notified that they had upgraded us to a bigger room at no additional charge, and our room had a great view of two streets. The staff was extremely helpful with arranging for taxis and providing us with an umbrella on a rainy day. Easy walking to good restaurants, ATMs, pharmacies, and shopping, specifically Galerias Pacifico, and other shops along Florida street. Safe, quiet neighborhood. We needed to stay an additional day and the hotel was booked solid, but Francisco at reception reserved a room for us at another good hotel just half a block away. Breakfast was good with a variety of things from which to choose and excellent coffee. Overall a top place to stay!

Plussat: I like the location and the ease at which i could walk to various tourist sites.

Miinukset: To be forward about my stay here I would rate this hotel with a 2.5 out of 5 or Average overall. The Carles Hotel Buenos Aires did offer a clean and generally memorable stay, but not for the things they advertised. I found the staff especially those at the front desk to be a bit unrefined. The first night I checked-in I arrived late coming all the way from Dubai and of course, I was starving. I asked if there was room service and I was told there was no in-room dining, and that all food can be ordered at a place around the corner. I asked the lady checking me in if it was possible to have a food delivery, she said yes food delivery was possible, but it took 45 minutes and she did not recommend it. She said it was best to go to the restaurant around the corner. The problem with that is every time we asked anyone at the front desk where anything was, they would say it is a block away and nothing more. For someone who just landed in a country, I didn’t know at a late hour stumbling around an unknown block was out of the questions so I quietly went to bed hungry in hops that breakfast would be satisfying. I noticed throughout my stay the front-desk staff behaved this way as if they couldn’t be bothered to put in the extra effort. The first day while at the hotel there was a marathon, I needed to return to the airport, so I asked the front desk about getting a taxi and I was simply told “no” its impossible due to the marathon. strangely enough, while sitting in the lobby other people came and left in a taxi booked by the front desk. I was lucky that I was waiting in the lobby because a taxi arrived carrying a guest so that’s how I was able to get to the airport. The marathon did not seem to hamper the taxi driver’s ability to maneuver through the city and get me to the airport on time. I had an issue with the laundry service which was an issue of my making.

Plussat: The rooms were sparkling clean. The front staff was great, specially Francisco he went above and beyond to explain everything...(Thanks). Breakfast great and the "Barista" Julieta was amazing... thanks Julieta Next time I visit i will definitely stay at Carles

Miinukset: nothing

Plussat: Great location in Retiro extremely comfortable hotel great beds great bathroom highly recommend this place and the staff are the best

Miinukset: No bar

Plussat: A very recent hotel, in a reasonably central location, near a beautiful park(San Martín), a walking distance from the pedestrian zone.

Miinukset: The street can be a bit noisy at times.

Plussat: Brilliant everything

Miinukset: Nothing

Plussat: Location, staff, room, breakfast, dinner, value for money - everything really

Miinukset: Nothing

Plussat: Clean and great rooms. Excellent location and nice staff

Miinukset: The hotel facilities are poor. Is an old building and the gym is not even an old bicycle.

Plussat: The staff was very friendly, helpful and solicitous . The breakfast was excellent with a lot of variety and served in a beautiful enclosed patio. The room was very large, clean, fresh and modern. After staying 6 nights we left wishing we could stay longer. Best lication in Recoleta.

Miinukset: You need to upgrade the bedroom slippers., other than that everything else was perfect.

Plussat: The staff , The front desk staff were excellent, Elio, Alan, Sophia and Michele always went out of their way to assure that we had a very comfortable, amazing time in beautiful Buenas Aires. The location is perfect

Miinukset: Nothing

Plussat: The hotel is in the old French Club in Buenos Aires and has all its original period features, a wonderful bar and beautiful restaurant. The rooms are spacious and beautifully furnished. The staff are very friendly helpful and efficient. It is located in Recoleta which is a very nice part of Buenos Aires and is close to restaurants, coffee shops bars and shopping. We will definitely stay here again if we are visiting BA.

Miinukset: Nothing

Plussat: Nice shower. Felt safe. Walking distance to really nice resturants

Miinukset: Small charges for basic items like coffee in room. Not safe to walk nearby or at night.

Plussat: The breakfast is very nice, and the facilities are very beautiful. The room was spacious. The hotel is centrally located in a safe area of Buenos Aires.

Miinukset: Without being asked, I was placed in a SMOKING room. I am a non-smoker and deeply dislike the smell of tobacco. Although the room did not stink the hallways did. It took two complaints to have my room changed.

Plussat: Location

Miinukset: Staff were not helpful or understanding, get used to NO if you stay there. Room ammenities were poor, 1 pack of 3 tissues, no face towels, no iron ... for safety reasons?

Plussat: Location is good. Safe to walk around

Plussat: Melia Recoletta is a good hotel and good value My room 68 was very quiet and I am a light sleeper. Staff was very nice and always doing their best and finding the best prices and suggestions. I recommend it. On another subject: I would like to warn travelers to Buenos Aires against the scam of the tortoni cafe in downtown Buenos Aires Many guided tours promote it (probably for a commission) for gullible tourists. No Argentinian would go there Argentinian coffee is excellent but not at tortoni . It’s a tourist trap to avoid Horrible coffee Dirty bathrooms Bad service Attitude

Plussat: I loved location, staff and the rooms (big, clean and it has a jacuzzi in a terrace for the room, very cool). Breakfast was good as well and ver friendly staff.

Miinukset: I pretty much liked everything.

Plussat: Excellent customer service. Very friendly staff.

Plussat: An excellent hotel in a safe neighborhood. Breakfast was delicious and varied . Hotel was very quiet.

Plussat: From check in to check out, great service throughout. A nice breakfast of eggs, toast, yogurts, cold cuts, cereals, juice, coffee and even champage (or so we thought as we didn't partake). They have a VERY small workout room and spa upstairs. The room we had was spacious and very grand - befitting of a building that was owned by Evita. The lobby was beautiful. They even allowed held our luggage and let us shower at the spa prior to us leaving on a late 9 PM flight. We would stay again.

Miinukset: The Recoleta area is very nice and is where some wealthy people live. However, it offers very little in the way of nightlife. There are a few restobars around the Cemetery but nothing like Palermo. If you want ready access to lots of bars, restaurants and clubs, you should probably not stay here.

Plussat: Location, building, bed

Plussat: Great location.

Miinukset: Staff were not particularly friendly. Hotel has obviously seen better days

Plussat: Great Up to standards service

Plussat: Every thing except above I do not like

Miinukset: Wifi a little slow. Staff should try to speak more English

Plussat: Well located, helpful staff.

Miinukset: DEFINITELY not a 5 star hotel - that’s a complete misrepresentation. Not even a 4 star. Dated rooms, very basic bathroom with very old and loud plumbing.

Plussat: Good stuff and breakfast

Miinukset: It’s a bit old

Plussat: The staff and location were excellent. Unfortunately the hotel is in no way a 5* hotel. It barely meets the standards of a 3* hotel. The rooms are big however are in a bad shape. The bathrooms were extremely dirty and cramp. There appeared to be mould/damp all over the bathroom walls. The bed is big but was extremely uncomfortable. Pillows felt as if they were 20 years old and I was unable to sleep more than two hours a night due to constantly feeling itchy. I’m not sure if these were down to bed bugs or just dirty sheets but it wasn’t a great experience. Would also be great if there were some English channels available on the tv. I must say the staff were excellent. They were extremely helpful.

Miinukset: Bathroom - filthy and rundown Bed - very itchy Pillows - very old and in bad shape Tv - no English channels

Plussat: The size of the room is really good.

Plussat: The remolding was very nice and they now have a full time restaurant. All staff was extremely friendly and accommodating. We had to extend stay due to illness and required late room cleaning and it was no problem and met cheerfully. At Plaza hotel 3 months ago, if you were not out of your room by 2pm, forget having it cleaned or fresh towels and that claims to be a 5 star. The room is large, mini suite at a near economy price. You can spend a lot more at other hotels for little difference and you can spend a little less and get a lot less. Our room is 3 times the size for only $20 per day difference than the last ostensible 4 star. This hotel borders on 5 star.

Miinukset: Not the best location for business but nice for sightseeing.

Plussat: Everything was fine. The person was friendly.

Miinukset: Everything was fine.