Buenos Aires hotellit lähellä Museo Nacional de Bellas Artes

Plussat: thanks

Miinukset: nothing

Plussat: Great location and history. Fairly relaxing. Staff very friendly and attentive.

Miinukset: Not the attention to detail or cleanliness you would expect for the price. I would suggest that this once was one of the leading hotels. Not a scratch on Claridges/Ritz/Six Senses group etc. Staff were nice enough, but concierge unable to book all requests (moved to another hotel due to flight change for final day and their concierge was able to book a table at a restaurant supposedly unbookable by Alvear). Found debris like crisps under the bed - not that I was looking - I happened to notice while doing Pilates. Toilet seat broken, but promptly fixed the following day (if I had called them, I’m certain it would have been fixed in lightning speed, but I couldn’t be bothered - I wanted to relax - just can’t understand how it was missed when signing off the suite). Other guests in common parts fairly audible. No international papers over breakfast and no cigar cutters on the terrace. Various other elements of detail one would expect in a leading hotel, but were missing.

Plussat: Great location, nice staff that arranged excursions.

Plussat: Location

Miinukset: We expect cleanliness at least . The first day, we were assigned to a room in the 3rd floor and noticed a stench smell in the room . The carpets have stains on it and it did not have a clean smell. Certainly for the money we paid , we expect a clean room . It smells like chlorox poured and mixed with freshener that became stale , basically musty odor. I ignored the stains in the carpets but certainly not the odor . I thought at first it was because maybe the aircon was not opened for long time but when we came back after our dinner, we still could still smell it that we needed up calling the concierge. The manager took the call and sent someone who was holding 2 bottles and seemed to have no idea what was the complaint . He left after 3 seconds in the room indicating that he will call someone . Half an hour later , no one called to follow up about the status . No one until I called back and spoke to the manager . He told me his staff did not smell anything , I told this manager that his staff thought he was bringing water , stayed only for 3 seconds and unable to assess the situation properly . And when I told them that my husband has asthma that he finally suggested that we will be moved to another room . All I wanted is a basic requirement, a clean no smell room . Never mind about fluffy pillows or the views or the gold pillars , those hotels are fairly common somewhere else as well but the most important thing is cleanliness and comfort . As for their breakfast ? No variety , same food served in the same trays every morning . If you want hot meals or omelette, then that is separate order and for about 20 dollars per person / meal not including hot meals is an overkill . And the staff , are all over the place moving in a chaotic symphony esp if the group tours come in throngs. There should be someone overseeing these people otherwise , they keep on being apologetic because they forgot to serve your coffee earlier .

Plussat: everything

Miinukset: everything met expectation

Plussat: Great Hotel. Nice location!

Plussat: Placed in the best spot of Recoleta

Miinukset: Breakfast could be better

Plussat: The staff were excellent and it's a great location for shops, restaurants and sightseeing.

Miinukset: The pool is a bit limited.

Plussat: Great location. Classy. Great food and staff.

Miinukset: It’s getting old. Renovation is a must for all rooms.

Plussat: Excellent location - prompt and responsive staff

Miinukset: Fitness room could be better equipped but more importantly opening hours are from 9 which for travellers with a schedule is not very accommodating

Plussat: Great place, people. Walking distance to a lot of things. Walk to restaurants and shopping.

Miinukset: Liked everything.

Plussat: I like the location of this hotel. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Miinukset: The Sofitel was an interesting hotel, as the reviews were a mixed bag which made it hard to get a good gauge of what the hotel was really like. My stay there started out with room issues when my AC stopped working, unfortunately, we discovered this around the time we went to bed. We were moved to another room, where the shower door was broken and didn’t close. One can guess that by the second room we weren’t too happy with the hotel, despite this I think the staff did an excellent job of accommodating us and trying to help us have the best and comfortable experience possible. I was in Argentina for about 15 days and by the time I checked into the Buenos Aires Sofitel, I had stayed in 2 different hotels in Argentina. While there were maintenance issues in the rooms, I felt the most welcomed at the Sofitel than at the other hotel I stayed at in Buenos Aires. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Plussat: Its a beautiful front desk and location;

Miinukset: The room isn’t clean properly and somebody from the staff into my last night drop my macbook pro while are cleaning the room, I’ve just tale some photos, but just realize that now, when i’ve used him at the plane and he has scars and didnt turn on well, stay reeboting...

Plussat: Wonderful staff, concierges and restaurant especially. Good restaurant- small but tasty menu. Great wines.

Miinukset: Some plumbing problems on day 1 but fixed fast. Only 2 elevators so once a convention arrived waits were long and staircase dangerous

Plussat: Location is wonderful!!!

Miinukset: It’s not the Sofitel Arroyo we used to go so many times!! Now it’s a 3 Stars, no more. The bathroom door doesn’t close, many small details that made it a cheap place. We were disappointed of course!!

Plussat: Our room was as impeccable than the public spaces such as the lobby and breakfast area. Stylish, modern, very well kept. Our room had a fancy free-standing bath tub made of wood - a real wow effect. Breakfast (buffet style, scrambled/fried/boiled eggs are available upon request) was amazing and of high quality. The location is convenient for visiting nearby Recoleta cementary, it’s just a block away.

Miinukset: While we liked the style and cleanliness of the hotel, the atmosphere was more on the distanced-professional side. The hotel came across as a business hotel and did not seem to be geared towards tourists - which made it more anonymous than other hotels we stayed in during our trip to Argentina.

Plussat: The cleanness and stylish room was top-quality. The personnel was nice and I recommend to try their restaurant “Rufino”. The food was delicious, the wine list is great and the staff is impeccable and social. We loved our stay!

Miinukset: The music speaker was adapted for old iPhones and the reception didn’t have an AUX cable (but the the room has a smart tv connected to Youtube).

Miinukset: Sauna closes 20:00 (so if I had to work until 20, I just couldn’t do a Sauna before dinner). The worst of all is that me and my girlfriend arrived at the sauna place at 19:40, but because the sauna is kept off it took 20 min to reach temperature, once it had reached the extremely rude (cursing “puta madre” because we had arrived minutes before its closure) woman from the hotel staff that guards de SPA area just walked away leaving us at dark, incredible... and imagining that I had stayed there in the week that it opens and already have choose this hotel more than 5 times.... this will be the last unfortunately.

Plussat: Big room. Good restaurant

Miinukset: Very noisy from cleaners inside and outside street. Maintenance as well in the morning. Zero soundproofing. No hooks in the room. Poor placement of AC sockets. Twin is just a double with a cot - not really optimal for the one with the cot. In general this disappointed. It has some neat aesthetics but lacks the functionality of a good hotel. Those who thought it was great haven’t been to many other places.

Plussat: Small,comfortable, quiet, clean hotel in a great neighborhood. Friendly staff and great breakfast.

Miinukset: If you are staying with a few people in a room the bathroom isn’t really private. There’s a frosted glass door for the toilet and one for the shower but the sink and bathtub are in the main room. However, it’s a very cool wooden bathtub and there’s a spa feel to the room.

Plussat: I’m so very grateful that the cleaning staff has integrity as one of us in both of our rooms left gifts we had purchased and they were turned in an kept for us for days until we realized what happened!!

Plussat: Solid stay in Recoleta. Clean, quiet and professional. Staff helpful. Everything good

Plussat: The room, quite confortable and space. The location really excelent!!

Miinukset: Nothing

Plussat: Excellent front office staff

Miinukset: Shower stall needs refurbishing. Grouts in tiles are stained.

Plussat: The bed, shower, breakfast, room was nicely decorated and spacious the shower excelent

Miinukset: Nothing

Plussat: I really enjoyed the room and the breakfast. I truly believe that sleep/rest and food are fundamental while one is traveling, either for work or leisure. Also the location is great as it is close to main streets with shops and restaurants.

Miinukset: The only one thing I would change is the carpet on the floors and in the rooms. I realise it is meant for the cold weather as it provides warmth, but the downside could be critical: alergies, sneezes and coughs.

Plussat: Very comfortable bed nice shower staff very nice - huge room, nice decoration everything fantastic

Miinukset: Nothing

Plussat: Everything was just superb!

Plussat: Service is pathetic and manager is of no use

Miinukset: Basically everything.You get overcharged for everything.hotel looks to make money off you which ever way possible.manager is racist

Plussat: Staff was very helpful!

Plussat: Aamiainen oli ok, aulabaarin ja respan palvelut hyviä.

Plussat: Staff was super friendly and location was great. The breakfast was very good. One thing to note: heating is centrally managed and you can't control the room temperature yourself. I stayed in winter and the heater was pretty high. Luckily, I was staying in a room with a balcony so I was able to open the window. Not sure what the summer might be like in this place.

Miinukset: You can't control the room temperature from your room.

Plussat: Comfortable beds, very attentive staff in restaurant and the front desk- especially Alejandra.

Miinukset: Needed a night light in the bathroom.

Plussat: The bed, linens and pillow were perfect for me. . . and I am pretty picky. The room was quiet from outside noise as our balcony was not facing the street. The breakfast has gluten free toast and sweet breads if you ask them (i.e. not put out in the buffet)

Plussat: Everything was very acceptable. Price,location,room,breakfast.

Miinukset: I asked the hotel to look after a bag for me. Found out that someone went through it. Hotel response was strange. No explanation, no apology, no responsibility. Just blew me off.

Plussat: I chose Arc recoleta because of its location. The rooms that I stayed were comfortable and quite spacious. Breakfast (mixed argentine and american) included. Fresh pastries,a lot of them if you care for sweets in the morning, yogurts , bread, and fruit in their breakfast. Also scrambled eggs and sausages. Rooms were comfortable with microwave, small fridge and sink. Beds were comfortable. The rooms included a big sofa, desk and little table. Comfortable for one-two people. The place has great potential but read the improvements!

Miinukset: The staff were courteous and professional but a bit cold. Same with servers in the cafeteria. Breakfast can improve a bit,especially the scrambled eggs which were undercooked. They have a swimming pool which is ONLY available during summer time, they said in November ??? Their "spa" is a sauna and hot bath but the guests need to tell front office ahead of time so they will prepare them. They say they offer "airport shuttle" but when I asked it was a radio taxi! They need to be more truthful in their listings. The small kitchen with the sink does not include paper towels or even a cloth towel. Needs to be better equipped.

Plussat: Location, can walk to main Avenida Santa Fe, Recoleta Cemetery. Great staff, good size room with balcony, excellent breakfast, really happy with all.

Plussat: Amazing customer service! We arrived super early from a red eye and they were able to give us a room almost 4 hours before check in time! Staff was extremely polite and friendly. Breakfast was great and the location could not have been better. I highly recommend this hotel. Just 2 blocks away from Recoleta Cemetery, surrounded by restaurants and stores but still quiet and safe.

Miinukset: Breakfast was the same every morning. Some variety would have been nice, but other than that, everything was great!

Plussat: Clean and comfortable

Miinukset: Breakfast should be better

Plussat: The hotel is greatly located. It seems to be a new building. There are a lot of attractions around.

Miinukset: When we arrived at the hotel, the staff had no idea how to check our reservation and requested me to send and email to them. After a while they told us to sit down and wait until they could confirm it. At one point they didn’t even know if the reservation was paid for. I even thought the staff was a bit rude whilst dealing with us. After some time they did give us our room key. The room has carpet on the floor. It seemed to be dirty and/or old. And be a/c unit produced some noise for the first 15 minutes that was really loud. The following day I had to spend a lot of time doing the checkout because the reservation hadn’t paid for the Argentina VAT tax and there was no slip under my door. The hotel however is greatly located, has a nice gym on the last floor and I got a good deal. I’d think it twice again before getting a room here due to the staff, cleanliness of the room carpet and I’d definetly not go here if I’m looking for a luxury hotel. Also the bathroom was a bit noisy.

Plussat: Everything

Plussat: The room was nice and clean. The staff friendly, helpful and nice , good location.

Miinukset: The included breakfast. There are no options for healthy and clean diet lifestyle. Only sugar loaded, processed GMO foods. No plain oats , no sugar or gluten free options , no plain yogurt available ( only sugar loaded ). The coffee totally undrinkable , if you want an expresso , you get charged extra. I was willing to make myself a cocoa drink instead , but the hotel provides sugar loaded cocoa mix. So no really options for diabetes , gluten or lactose intolerant people, which is a must these days .

Plussat: Location was good and the room was spacious.

Miinukset: The old plumbing was very noisy. We kept hearing all sorts of sounds through the pipes and walls. The air conditioner that was away from the beds in the sitting area did not work.