Buenos Aires hotellit lähellä Recoleta Mall

Plussat: thanks

Miinukset: nothing

Plussat: Great location and history. Fairly relaxing. Staff very friendly and attentive.

Miinukset: Not the attention to detail or cleanliness you would expect for the price. I would suggest that this once was one of the leading hotels. Not a scratch on Claridges/Ritz/Six Senses group etc. Staff were nice enough, but concierge unable to book all requests (moved to another hotel due to flight change for final day and their concierge was able to book a table at a restaurant supposedly unbookable by Alvear). Found debris like crisps under the bed - not that I was looking - I happened to notice while doing Pilates. Toilet seat broken, but promptly fixed the following day (if I had called them, I’m certain it would have been fixed in lightning speed, but I couldn’t be bothered - I wanted to relax - just can’t understand how it was missed when signing off the suite). Other guests in common parts fairly audible. No international papers over breakfast and no cigar cutters on the terrace. Various other elements of detail one would expect in a leading hotel, but were missing.

Plussat: Great location, nice staff that arranged excursions.

Plussat: Location

Miinukset: We expect cleanliness at least . The first day, we were assigned to a room in the 3rd floor and noticed a stench smell in the room . The carpets have stains on it and it did not have a clean smell. Certainly for the money we paid , we expect a clean room . It smells like chlorox poured and mixed with freshener that became stale , basically musty odor. I ignored the stains in the carpets but certainly not the odor . I thought at first it was because maybe the aircon was not opened for long time but when we came back after our dinner, we still could still smell it that we needed up calling the concierge. The manager took the call and sent someone who was holding 2 bottles and seemed to have no idea what was the complaint . He left after 3 seconds in the room indicating that he will call someone . Half an hour later , no one called to follow up about the status . No one until I called back and spoke to the manager . He told me his staff did not smell anything , I told this manager that his staff thought he was bringing water , stayed only for 3 seconds and unable to assess the situation properly . And when I told them that my husband has asthma that he finally suggested that we will be moved to another room . All I wanted is a basic requirement, a clean no smell room . Never mind about fluffy pillows or the views or the gold pillars , those hotels are fairly common somewhere else as well but the most important thing is cleanliness and comfort . As for their breakfast ? No variety , same food served in the same trays every morning . If you want hot meals or omelette, then that is separate order and for about 20 dollars per person / meal not including hot meals is an overkill . And the staff , are all over the place moving in a chaotic symphony esp if the group tours come in throngs. There should be someone overseeing these people otherwise , they keep on being apologetic because they forgot to serve your coffee earlier .

Plussat: everything

Miinukset: everything met expectation

Plussat: Great Hotel. Nice location!

Plussat: Placed in the best spot of Recoleta

Miinukset: Breakfast could be better

Plussat: The staff were excellent and it's a great location for shops, restaurants and sightseeing.

Miinukset: The pool is a bit limited.

Plussat: Great location. Classy. Great food and staff.

Miinukset: It’s getting old. Renovation is a must for all rooms.

Plussat: Excellent location - prompt and responsive staff

Miinukset: Fitness room could be better equipped but more importantly opening hours are from 9 which for travellers with a schedule is not very accommodating

Plussat: Great place, people. Walking distance to a lot of things. Walk to restaurants and shopping.

Miinukset: Liked everything.

Plussat: I like the location of this hotel. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Miinukset: The Sofitel was an interesting hotel, as the reviews were a mixed bag which made it hard to get a good gauge of what the hotel was really like. My stay there started out with room issues when my AC stopped working, unfortunately, we discovered this around the time we went to bed. We were moved to another room, where the shower door was broken and didn’t close. One can guess that by the second room we weren’t too happy with the hotel, despite this I think the staff did an excellent job of accommodating us and trying to help us have the best and comfortable experience possible. I was in Argentina for about 15 days and by the time I checked into the Buenos Aires Sofitel, I had stayed in 2 different hotels in Argentina. While there were maintenance issues in the rooms, I felt the most welcomed at the Sofitel than at the other hotel I stayed at in Buenos Aires. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Plussat: Its a beautiful front desk and location;

Miinukset: The room isn’t clean properly and somebody from the staff into my last night drop my macbook pro while are cleaning the room, I’ve just tale some photos, but just realize that now, when i’ve used him at the plane and he has scars and didnt turn on well, stay reeboting...

Plussat: Wonderful staff, concierges and restaurant especially. Good restaurant- small but tasty menu. Great wines.

Miinukset: Some plumbing problems on day 1 but fixed fast. Only 2 elevators so once a convention arrived waits were long and staircase dangerous

Plussat: Location is wonderful!!!

Miinukset: It’s not the Sofitel Arroyo we used to go so many times!! Now it’s a 3 Stars, no more. The bathroom door doesn’t close, many small details that made it a cheap place. We were disappointed of course!!

Plussat: I’m so very grateful that the cleaning staff has integrity as one of us in both of our rooms left gifts we had purchased and they were turned in an kept for us for days until we realized what happened!!

Plussat: Solid stay in Recoleta. Clean, quiet and professional. Staff helpful. Everything good

Plussat: The room, quite confortable and space. The location really excelent!!

Miinukset: Nothing

Plussat: Excellent front office staff

Miinukset: Shower stall needs refurbishing. Grouts in tiles are stained.

Plussat: The bed, shower, breakfast, room was nicely decorated and spacious the shower excelent

Miinukset: Nothing

Plussat: I really enjoyed the room and the breakfast. I truly believe that sleep/rest and food are fundamental while one is traveling, either for work or leisure. Also the location is great as it is close to main streets with shops and restaurants.

Miinukset: The only one thing I would change is the carpet on the floors and in the rooms. I realise it is meant for the cold weather as it provides warmth, but the downside could be critical: alergies, sneezes and coughs.

Plussat: Very comfortable bed nice shower staff very nice - huge room, nice decoration everything fantastic

Miinukset: Nothing

Plussat: Excellent hotel We ordered it twice Once we arrived early - at 8 am - we got a room without waiting A second time late at 10 pm - no problem There was no problem with the shuttle At the reception - every request received an immediate solution Including currency exchange We highly recommend

Plussat: Sfaffs are kind but someone can't speak English. Good location.

Miinukset: I used sweet room for 3 adults. I was very suprised about dusty room. I requested to clean up again but no changes. The beds and funitures are old so duat could not be removed with clean up service. The noise proof is weak, I cannot sleep due to noise from our next room. My safety box is out of order. I asked the front to fix it but nothing is happened. The hitter of our room is very weak so i was cold in the nights. The light of room is dark. This is not a hotel but motel. I cannot recommend this hotel.

Plussat: Good breakfast, clean rooms

Miinukset: Better locations available

Plussat: Location was in the heart of Buenos Aires. Near the Obelisk, Theater, shopping, restaurants and more. The staff was friendly, spoke English well, and was very helpful when we needed it. The room had a large bathroom and a kitchenette with a living area separate from the bedroom.

Miinukset: Our room faced the street and the windows/curtains were thin so we did hear traffic and people on the street during the night, especially late on weekends.

Plussat: Very friendly and helpfull staff

Miinukset: The room smelt like cigarette smoke

Plussat: Room with a kitchen, good breakfast, very nice stafff and great location.

Miinukset: Bad pillows.

Plussat: Excellent staff. Florentino, Ariel and Emilio were fantastic and the resolved all my issues, creating a perfect stay. I definitely recommend it. Great location and overall value for the price.

Plussat: Breakfast, location

Plussat: Good english. Quick checkin and checkout.

Miinukset: Room was on the dark side. After checkout and coming from lunch meeting we asked 10 min for a free room just to get changed into more comfortable clothing before leaving for the airport. Was not amused when 1sr response was we had to use the bathrooms. Eventually our original rooms were not cleaned yet so could use that. However if they were alreay cleaned what wouldve happened...?

Plussat: The property was able to accommodate an early check-in as requested and the staff was very hospitable, they day I left they allowed me to lounge around the business area for most of the day and were very nice and understanding of my flight situations. Will definitely stay here again when in town for business. The hotel was clean, rooms were perfect sized and good value. The hotel staff was the highlight of my stay.

Plussat: IT was just a wonderful place to stay and everything was perfect. The staff was fantastic!!!!! Would highly recommend it to everyone.

Plussat: Having internet in lobby only was inconvenient. Staff not helpful in obtaining power strip for charging phones, etc. Rooms comfortable, and cleaning staff were excellent and very helpful.

Plussat: The friendly staff especially AGUSTIN at the front desk.

Plussat: 1. The friendly and helpful staff. They went out of their way to help. We had booked a trip to Iguazu at the tail end of our week’s stay at Bristol but the date changed twice due to the airline pilot’s strike. The people at the reception were very accommodating on both occasions and obliged with a smile. That’s what I value as SERVICE. We are actually staying another week in Buenos Aires and regret having booked at a different hotel nearby but this was done weeks ago in Canada. So can’t change it. Kind regards to the staff. 2. Location, location, location. Very close to the Obelisk, Teatro Colon, Collectivo buses, SUBE, cafés, restaurants and Florida street for currency exchange and shopping.

Miinukset: What’s not to like?

Plussat: Great location, friendly helpful staff, clean room with a great view.

Miinukset: Rooms are a bit noisy.

Plussat: The personnel was so polite and helpfully, always was someone the help us, location is perfect, close to absolutely everything.

Miinukset: We arrive late than expecting due a 5 hs fly delayed and everiting did lock like closed, so scary.