Bursa hotellia

Plussat: every thing

Miinukset: none

Plussat: Located near metro and bus stations which takes you almost everywhere in bursa, very quit location

Miinukset: Staff wasn't good at all, when you call them for something they will close the line with no warning, they don't talk english or arabic

Plussat: Hotel rooms were very clean and comfortable, worth the money spent.

Miinukset: The hotel location is very far from the city and not many services are close to the hotel such as shops and restaurants.

Plussat: Please write at least 15 words

Plussat: reception area did not show the reality of the rooms condition

Miinukset: The air conditioningt system did not functioning very well ... There is odour all the time from the room furniture and toilet

Plussat: The hotel is modern, the rooms are comfortable, really nice beds so we had a relaxing sleep! It caters for business people and groups but for our family on a trip it was a good choice

Miinukset: The location is a bit tricky as it is on the grounds of the university campus.

Plussat: The staf service is very bad

Miinukset: Nothing

Plussat: the availability of Arabic speaking tours guide & the kids indoor play area

Miinukset: what really bothered us was the a/c unavailability as it was winter season and the ac system was turned to heaters only so the rooms were hot and needed cooling.

Plussat: Very good hotel,one small complaint the air conditioning wasnt working in our room.

Miinukset: Air conditioning wasnt working

Plussat: The word perfect says everything about it. Moreover, the staff are friendly and helpful.

Miinukset: Nothing in mind that we didn't like about it.

Plussat: location

Miinukset: room view

Plussat: it has good staff, speack english, excellent rooms, excellent breakfast with big resturant, and good cleanning

Miinukset: Its price is high.

Plussat: The excelent vue from the restaurant on the 8th floor;

Miinukset:

Plussat:

Miinukset: service

Plussat: the size of the room was fair.

Miinukset: the staff of the hotel do not speak english at all. at the time of booking we selected a non smoking room. but we have been given a smoking room that we couldnt stand beside that the A/C was not working at all we suffered some heat that deprived us from having a good sleep. of course we couldnt communicate with them cause no one in there speak english. so we checked out the next morning.

Plussat: The kindness of the staff

Miinukset:

Plussat: swimming pool, Luzz Bar, sauna

Miinukset: Seher in Luzz bar

Plussat: Staff and hotel service are very nice. Location is close to the center city. Particularly, spa center is wonderful for enjoying masage and relaxing.

Miinukset: It is so far from IDO shipment, however, there is no free shuttle bus.

Plussat: The quality of the room, the superb leisure facilities and the friendly and attentive staff.

Plussat: The location was the best what they could provide.

Miinukset: The service and the attention of the staff was terrible.Some of the amenities have been not replaced or unfunctionable. One day they did not replaced the slippers the other day hand towels. The room was not prepared for 2 men it was prepared for a couple. Complimentary waters have been only replaced if we remind them. Between sauna and thermal pool was far to eachother so that I could catch a cold. Many other services were beyond a five star hotel.

Plussat: The best hotel in Bursa. The Manchester United team also stayed during their champions league match. The best hotel in Bursa.. Very good level of comfort and services. Great SPA..

Miinukset: The gym could do with some more weights..

Plussat: The spa facility. I had massage which was superb. made to feel very relaxed.

Miinukset: As they say tap water not suitable for drinking, only supplied 1 small bottle of complimentary water for 2 people during whole of stay.

Plussat: staff was helpful , alot of green areas around , big rooms big parking area

Miinukset: breakfast is the same every day , no elevator

Plussat: clean, near central

Miinukset: Staff, who can speak english, is very few.

Plussat: its comfort hotel . big rooms . near shopping mall

Miinukset: slow flat

Plussat: Central location. Helpful and friendly staff.

Plussat: Comfortable room, good service, fantastic breakfast

Plussat: The english speaking staff member who offered to change my room & answered any queries. The balcony doors that opened to a big view over the outer city.

Miinukset: In many ways this is a very minimalist hotel and this includes the breakfast.

Miinukset: They downgrade my room without tilling me

Plussat: Full board package thus no worries of not having food to eat. Variety of food is good. So many choices. Ski equipment can be rented at the hotel. Very close to the cable car station.

Miinukset: Nothing much.

Plussat: the breakfast

Plussat: the garden with lavenders, the free hamam although i didn't use it, breakfast was great, room was great, loved the pictures in my room and in the lobby, Salman the Turkish guide that speaks arabic is a great person and he arranged tours for us and his way of greating people is great. there is a near supermarket and two malls (one is near but the other is around 1 KM away) (i only stayed for two nights and i think they are not enough to utelize all the facility especially that we used to be outside most of the day and come back only to sleep)

Miinukset: staff were not friendly (don't get me wrong please, they were professional, polite, helpful but they miss the friend quality), location is not close to the city center, i wished you had a discount card for gusts (if you have one, nobody infromed us of), the lady in the gym dosn't speak any english, we wanted to ask about turkish hamam but we couldn't communicate with her!!,

Plussat: Very good comfortable room, excellent breakfast, valet parking service. For hotel guests with car, easy to find and to get to/from the hotel.A new room was given without hesitation, after the first room turned out to have been occupied by smokers.

Miinukset: Location far away from the center of Bursa in a commercial area opposite the bus station. A bit pricey and the usual lack of personality one finds in 5-star international hotels.

Miinukset: Because we have a three children, we were trying to have a two connected rooms, but they only have two connecting rooms in the whole hotel, and it was not vacancy. !!!!!!!!!!!.

Plussat: Prompt service of the staff

Miinukset: Some reciption staff are not well trained and make some confusion

Plussat: very good and nice hotel

Plussat: room exellent

Miinukset: no swiming pool

Plussat: hotel is new and clean. the rooms are big.

Miinukset: did not find any english news paper or magazines any where in the hotel.

Plussat: it is close to a mall that have verity of food courts.

Miinukset:

Plussat: big size room, nice bathroom, and stylish fureniture

Miinukset: