Bursa hotellia

Plussat: Great location. A mall and bunch of restaurants nearby. Free parking. Delicious breakfast!

Miinukset: The wifi internet could be improved to be faster.

Plussat: They upgrade us in a better room . The lounge . Probably the best hotel in Bursa .

Miinukset: Nothing.

Plussat: Location is super !

Miinukset: Nothing

Plussat: location as cloys two many attractions as well as Marka shopping mall, restaurants and cafes Friendly staff Perfict service The hotel staff would really like yo make your stay enjoyable.

Miinukset: Nothing

Plussat: The hotel close to many shopping centre. The breakfast was very good.

Miinukset: Nothing

Plussat: I liked everything, cleanness, staff, near everything, breakfast, etc.

Miinukset: There is nothing that I didn’t like.

Plussat: Friendly staff, good location

Plussat: The location was great. friendly staff

Miinukset: Nothing

Miinukset: Bathroom floor was dirty, they forgot the garbage on the table , the manager was arrogant when I told them about the problem

Plussat: Location. Spa

Miinukset: Nothing

Plussat: Traveling with kids and parents this place have beautiful rooms, very good breakfast, charming garden with turtles around. Everyone love it.

Plussat: The most luxurious breakfast during my 25-day trip in Turkey. And the most friendly staff. The manager even sent an employee to help us find a parking space.

Plussat: Amazing breakfast in the beautiful courtyard + helpful staff at the bar. Like the location at the slope with a panoramic view over the city.

Miinukset: Staff could have paid a little bid more attention to the ringing bell at the front door.

Plussat: The hotel is in a historic building that has been beautifully renovated. Free transport from the bus station was a great benefit. Located above a historic part of the city but be ready to climb many steps to get back and forth between hotel and city. For us the highlight was the wonderful garden restaurant where we enjoyed two fine meals at reasonable prices, and also a generous Turkish breakfast which was included in the price of the room. Restaurant staff friendly and professional. Our room was just off the lobby and overlooked the restaurant but very quiet at night.

Miinukset: One of the challenges of converting an old building into a hotel is providing the convenience of a private bathroom in the available space. Therefore it was understandable that our separate toilet room was a bit cramped - not a big problem for us but might be difficult for some. Really can't cite many negatives - we would definitely stay here again.

Plussat: The toilet was amazing, the furniture, the decoration, the staff., the hotel location.

Miinukset: Access to the hotel, it was very difficult to find it on Google and you have to walk quite a distance to find it. I had to stop at a nearby Jami and called the hotel when they sent me someone to pick me up. The room had no window.

Plussat: Super place... was a chance booking and it turned out to be a perfect choice! Excellent Turkish breakfast!

Plussat: Location and the theme and decor of the hotel and architecture.

Miinukset: Doors were to small but I think it was because the building is old.

Plussat: Staff only

Miinukset: Noise, bed comfort, room isolation

Plussat: Boutique hotel was beautiful. Greeting staff were friendly. There were little gifts on the bedside tables for us. Evident owners really take care of the place and clients. Breakfast was delicious.

Miinukset: It's a bit tricky to get in and out with the car due to narrow lanes.

Plussat: The breakfast is amazing. The staff are so friendly, and the room is clean.

Miinukset: Check in is a bit late at 3pm and check out is so early at 11am.

Plussat: location and staff and the surrounding mainly the coffee shops in a walking distance including small shopping and large supermarkets with nice restaurants. Very close to very busy garden and walking area. not far from MAVI and the view over the city and the mountain including the longest worldwide tilfrek

Miinukset: N.A.

Plussat: All

Miinukset: Nothing

Miinukset: The receptionist was unhelpful when checked in. Booked two corner rooms (+300 TL) and requested for connected room, which is cheaper but The receptionist refused to do any kind of compensation or pay back the difference. The hotel facilities supposed to be new and in good condition. When checked in, one of the TVs in the rooms was not functioning, and they have to replace the unit. The overhead shower in the bathroom was not working properly, and they have not fixed during our stay.

Plussat: Every thing

Miinukset: Nothing

Plussat: every thing

Miinukset: none

Plussat: Location

Miinukset: Very old furniture We did not get the requsted services

Miinukset: The variety of breakfast was week, not meeting 5

Plussat: It’s very comfortable hotel .. the breakfast is delicious and location is good

Plussat: I liked my stay here at Hilton Bursa Convention Center. Everything was amazing; staff, stay, food, facilities, .. etc. I hope that I can come to Turkey and enjoy staying at the same hotel again. Thank you ☺️

Plussat: LOCATION FITNESS CENTER

Miinukset: DIFFICULT TO COMMUNICATE WITH TURKISH SPEAKING STAFF WEDDING PARTIES VERY NOISY TILL 2.00am OUT OF 10 DAYS STAY 4 NIGHTS FOR WEDDING PARTIES. IN ONE NIGHT FIRE ALARM WENT OFF BY MISTAKE AT 1.30 and 1.45 am WITHOUT ANY ADVISE FROM HOTEL STAFF WHAT TO DO. FOO QUALITY IS AVERAGE TO BELOW AVERAGE.

Plussat: The hotel has a great service and it can truly be called a luxury hotel. The room was amazing, and they have upgraded it, so I am very happy! The spa area is beautiful too, and the food at the hotel is amazing.

Plussat: Close to City

Miinukset: The ac system was broken in my room After two days they fixed it

Plussat: The hotel lobby is beautiful, welcoming and spacious. Staff is friendly and professional. Breakfast is good with a nice mixture of traditional and contemporary items. Room comfort was top-notch. View from 9th floor is beautiful.

Plussat: I didn’t like the hotel at all for tow night they having a wedding music and dance until 3 morning .

Miinukset: I didn’t like the hotel at all for tow night they having a wedding music and dance until 3 morning .

Plussat: Location

Miinukset: Be careful from housekeeper from your thinks

Plussat: Close to everything

Miinukset: the staff was very rude and they wasn't helpfull

Plussat: Absolutely love everything: - location was perfect near restaurants, Parkora , Marka mall , Best Park in bursa , and hospital if you need. I rented a car even though I enjoyed walking around the area every day. The hotel in a modern area with nice views and no much crowd. - the hotel was really comfortable and the is no noise inside or outside. - rooms are big , I have booked a corner and it was quite big.

Miinukset: I didn’t notice anything negative , the hotel was really perfect

Plussat: The Facility and location was so good

Miinukset: Reciption was so bad they just want to take ur money and wont help u with anything they need classes with how to talk abd serve there visitors

Plussat: Everything was great! Restaurant on the roof and SPA are love.

Plussat: It's an amazing hotel. The rooms are spacious and clean. The facilities such as sultan hammam and thermal spa must be tried. The location is near everything. I would highly recommend to stay there when planning to stay in bursa.

Plussat: Everything

Miinukset: Nothing

Plussat: Staff are friendly and helpful

Miinukset: Nothing

Plussat: Location, Staff, Breakfast. Comfort Bed

Miinukset: Bathroom was very very small

Plussat: I didn't get comfortable with the policy of not getting into all kinds of food and drinking.

Miinukset: IT was confrtable and it has agode facilties.

Plussat: Everything’s was good and recommended to stay for others.

Miinukset: They not allowing the customers to bring food and drink to the hotel. If you have kids, it’s difficult as they need sometime special food and drink which’s not available at hotel.

Plussat: Nil

Miinukset: Every things

Plussat: The rooms clean and comfortable

Plussat: Every thing from service to rooms to food etc

Miinukset: Nothing

Plussat: all times in this hotel it's a wonderful experience all is good

Plussat: Everything is excellent.

Miinukset: Nothing.

Plussat: The stuff are very friendly , clean rooms , good location

Miinukset: Nothing

Plussat: The location is great. The hotel ia very clean.

Plussat: Every thing

Miinukset: Nothing

Plussat: Location food and cleanliness

Plussat: The staf service is very bad

Miinukset: Nothing

Plussat: The view from the restaurant at the roof level

Plussat: Was great hotel and clean .. everything was perfect

Plussat: Everything in this hotel is perfect specially the staff

Plussat: You rarely can find an operator that can be rated 10/10, a great standard, excellent staff, brilliant facilities, and undoubtedly the best location in bursa

Miinukset: I can’t locate a complaint, it’s perfect, and trust me I’m a very fussy guy usually

Plussat: Sänky oli hyvä, aamianen oli erittäin monipuolinen ja runsas, palvelu ripeää ja ystävällistä. Sijainti hyvä, parkkipalvelu loistava, kun autolla liikuimme.

Plussat: Loved the welcome fruit basket.Good size family room. Water bottles. Bathtub. Valet parking. Nice staff on reception and Valet. Asked for Iron which they provided. Delicious breakfast variety changes daily with egg station.

Miinukset: At checkout. No one to help with the luggage. We waited and then called again. Finally came without trolley. Later bell boy came to help. Loading the luggage to the car. Only helped with the suitcases then disappeared. We had to carry the heavy basket and three large shopping bags(one filled with shoes). Many of the staff do not speak or understand English. Staff in the restaurant were gloomy and unfriendly. I thought there will another bathroom in the room and description said guest bathroom??!!No king bed in master room?? They joined two single beds!!!

Plussat: Friendly staffs, and helpful Great lobby Wonderful rooms Check in and out is fast

Miinukset: Nothing

Plussat: The hotel has a beatiful spa thermal center.

Miinukset: When I booked the room for our honeymoon, the picture was showing nice rooms, but when we arrived we had an old and not so nice room. I went to express my disappointment to the hotel staff and in two minutes we were in a better room. I really appreciate that.

Plussat: Every thing exceeded my expectations! Location was easy to find, reception employees were profficinal and welling to help since we cross their door, they show us the way for everything which may we need, restaurant , swimming pool etc.. btw swimming pool was amazing and the spa facilities there were excellent. Next to the hotel there were many restaurants too however the hotel's rest. Itself was perfect at reasonable price. I have to mention the manager here for the mom rest. Who did his best to make us happy with our special order. Bed were comfortable and bathrooms was spacious. Will definitely book again in this hotel next vacation InshaALLAH

Miinukset: Wall wasn't sound proof , had disturbance from the next room but we call the reception and they solve it by calling them directly , we really appreciate their care of our comfort

Plussat: I liked the location, staff are very helpful.

Miinukset: The hotel block where my room is needs to be renewed. Because the carpets are old and smells bad.

Plussat: One of the best hotels in the area. Spa and shops around

Plussat: Spa was nice and restaurant on top floor was great food and good price.

Miinukset: Holes in sheets (note that this was addressed very quickly by hotel) and think hotel is starting to get a little tired.

Miinukset: The price was far too high. For the children there were no real beds. We paid in fact the price for two rooms. The outdoorpool (the reason for booking this hotel) appeared to be closed at the day of arrival en just open at 10:00 o clock the next day. The hotel needs some renovations.

Plussat: Everything

Miinukset: Nothing

Plussat: Cozy and quiet hotel, staff very nice and helpful

Miinukset: Quality price ration

Plussat: Old style

Miinukset: Not that much my favoriate

Plussat: The hotel is amaizing .i will be always in this hotel when ever i come back

Miinukset: No thing all is perfect

Plussat: every things

Miinukset: in breakfast need to pay if you want omelet or smaller

Plussat: Very near to cultural park Uludag mountain The spa

Miinukset: Nothing.

Plussat: Location and hotel is good

Miinukset: food are limited

Plussat: Clean, friendly staff big thank to Divan Bursa staff

Miinukset: Location, wifi login should be better and easy it was difficult to me to login when using the login credentials

Plussat: Location

Plussat: Room size is good

Miinukset: The bathroom is unclean

Plussat: Is the best in bursa.frindly staff

Miinukset: Car parking not big

Miinukset: not enough Parking space for cars.

Plussat: I loved everything and everything was great

Miinukset: What I didn’t like is when we want to check out and we want someone to take our luggage, they told us that it’s self service and we should bring our luggage down.

Miinukset: The payment was done by calculating exchange rate at the reservation date Not the check in date as per booking written policy They chose the high exchange rate rather than follow the policy which cost me more than expected

Plussat: The staff are outstanding quick reply and helpful

Miinukset: Only if can extend the time of breakfast till 10:30 am all days

Plussat: Location Room design Staff Cleaning

Miinukset: They don’t have staff to pick up your luggage

Plussat: Breakfast was good but very simple, location of the hotel is near to all locations you might need to visit.

Miinukset: Room was not cleaned properly, no one to help you with your baggage, and at night you can hear some loud music even I was in 6th or 7th floor as I remember.

Plussat: Rooms very cozy and comfortable

Miinukset: Bathrooms lack full privacy

Plussat: It was nice and very clean hotel, the location not so far away from the centre The stuff was very kind and cooperative . Their breakfast was perfect . There is a small supermarket in front of it .

Miinukset: The wifi little pet weak in that area

Miinukset: we asked about three beds, but was not

Plussat: Great Location, nice facilities.

Miinukset: Pillows were the only thing i didn't like. I asked for a firm pillow but they didn't have any.

Plussat: Good staff & location

Miinukset: Extra bed not comfortable, a/c controlled by hotel

Miinukset: They downgrade my room without tilling me

Plussat: The staff was very helpful and friendly... place was quite, clean and comfortable

Miinukset: Nothing

Plussat: nive view sight

Plussat: Room was nice and bed super comfy.

Miinukset: Wifi wasn't working until just before check-out.

Plussat: For 43 euros a night this is great value for a 4 star hotel. This hotel is good for a night or two and has 24h room service.

Miinukset: Gym equipment is a bit low end.

Plussat: Really good for family

Miinukset: Every thing was fine

Plussat: - Very nice hotel. - Quite place. - Professional staff. - Value for money. - There is super market in the opposite of the Hotel that you can get all need. - Neat and clean hotel. - Nice breakfast.

Miinukset: Soundproof needs improvement.

Plussat: Location

Miinukset: Every things perfect

Plussat: Very friendly stuff, very nice rooms with a beautiful view. I recommend the executive rooms incl. Lounge. Good located if you are travelling by car and if you use the highways. The gym is fine as well.

Plussat: It was a good location. For breakfast a good variety of foods and good welcoming staff.

Miinukset: What could of been better is that the airconditioning was not working even when we called the service they didnt even come check the room.

Plussat: The Baia Bursa is conveniently located to travel to Istanbul via the Yalova to Yenikapi car ferry. The staff is excellent and the food I ordered tasted great.

Miinukset: No complaints.

Plussat: Good location near outlet mall. Nice and friendly staff. Clean. Price is better than other hotels with similar level.

Miinukset: I had to pay 100 turkish lira for late checkout although the hotel was not full

Plussat: The restaurant is very nice: food - very good quality and presentation , outstanding service and very friendly staff!

Miinukset: The bathrooms need a refreshment

Plussat: The view and the cleaning room and the fast service

Miinukset: The swimming pool is not good for small kids and the time of opining from 1pm until 9 pm.

Plussat: Surrounded by all sort of shops and restaurants. Great swimming pool. I liked the pianist and the atmosphere of the hotel lobby.

Miinukset: The breakfast buffet is repetitive. Literally the same breakfast for 13 days. The room house keeping is OK but not perfect.

Miinukset: Unfortunately, it was one of the worst experiences.. 1- one day I came back to the room And in was not cleaned .. 2- I stayed in 3 previous hotels in Turkey all of them eather give me converter for the charger or there is usp in the room I can use. 3- employ in the reception really bad they don't know how to deal with customers. 4 - I want to use the swimming pool but they said from 1 to 9 and I should wear cap for that ..sorry but I traveled all over the world first time I heared like this!! 5- I went to spa for massage they want me to pay in dollar .. we are in Turkey why I cannot pay in Turkish 6- I called the room service for knife and plate for 3 times ..after all no one bring 7- air condition was not working for 3 hours technition visit us 3 times to fix it. 8- there is wedding just above my room ..I could not sleep that night. ،

Plussat: The design of the place feels like a home. The bed is comfortable. The bellman was very nice and professional.

Miinukset: Breakfast really disappointing. Not fresh juice and not turkish coffe! Just fake juice and Nescafe machine is terrrible for a luxury hotel! Omelet without taste. Cakes and other sweets much worse even than you can find in a supermarket. The worst breakfast in all week in a Turkey. The staff of the breakfast remove your cups (not empty) and clean the table meanwhile you still seating finishing the breakfast. We started to laugh about that, but for some people can be very rude. The insulation from the room doesn’t exist. You hear everything around other rooms and bathrooms. The WiFi systems user never worked. You need call to reception to get another way to connect.

Plussat: Beds are very comfortable. Window view is very appreciable and so is it's location.

Miinukset: Not much really except that it might be a bit expensive.

Plussat: Nothing

Miinukset: High speed internet, very simple and nice hotel . Jeanette was amazing welcoming everyone and was caring person and so helpful during breakfast time.

Plussat: Breakfast

Miinukset: Price, lack of clear tourist options, exorbitant tour guides rental

Plussat: Room size is good and its clean and comfy.

Miinukset: Check in time is 15:00 and check out 11:00

Plussat: Quality of the bed, covers and other furnitures in the room

Miinukset: Call between rooms not direct, Lefts can be used only with room card

Plussat: Good

Miinukset: Good

Plussat: Very clean and friendly staff

Miinukset: Location

Plussat: The staff is great and the location is the probably the best with the view.

Miinukset: The Breakfast Isn't Good Enough, not many options

Plussat: Underground parking with direct elevator to the rooms. Fitness facilities. Security.

Miinukset: Their policy was not applied consequently since the breakfast is buffet style but some guests did get food served at their tables and others not.

Plussat: Every thing especially the breakfast was excellent quality and well served. The personnel were very polite and helpful

Miinukset: Shampoo in the shower was empty

Plussat: every thing its very good

Miinukset: nothing

Plussat: Location and staff specially mr.mahmood

Miinukset: Bathroom door it should be with lock

Plussat: Both room and bathroom were nice, clean and comfortable.

Plussat: Nice breakfast and friendly staff. Very good location to shopping malls

Plussat: The staff are so friendly and very helpful Everything is close to the hotel The food was variable and Tasty We did our friend birthday and they provide a cake for us as free gift from them Spacial thanks to HASRET , MAHMOUD , MELTEM If I came to bursa again suuuuuure I will stay at this hotel.

Miinukset: the lighting of the room, they need to improve the soundproof

Plussat: All

Miinukset: Party at night the sound come at the room

Plussat: Location - Staff

Miinukset: Bathroom - food - expensive

Plussat: Personnel hospitality, helpful and freindly. Romms are very spacious. Housekeeping made every day and properly done. Breakfast

Miinukset: Bed sheets old and showing tears, wears one of them with holes. Mattress and pillows are not comfortable and far from 5 stars hotel standarts. Towells old and far from 5 stars standards. Toiletries supplied are cheap quality and not in line with 5 stars hotel . Breakfast no espresso cofee machine while many 3 stars hotels have it. Location very far from city center.

Plussat: Nice staff, large rooms, great location

Miinukset: Carpets, towels needs changing. My room had cigarette smell.

Plussat: Good location good service

Plussat: Karinna is perfect for families. We enjoyed the hiking during our summer visit.

Plussat: Everything is good will came again

Plussat: when we go there its off season mostly hotels close there only Karrina hotel open and they have shortage of staff but any how they maintain the services rooms are nice view with comfortable beds

Miinukset: off season so very quite hotel on that time and very limited food options

Plussat: the place was perfect for a full family trip, hotel design is amazing, the food was perfect for the full family taste.

Miinukset: nothing!

Plussat: Clean Big room Staff are kind

Miinukset: Food variety is below expectations.

Plussat: -location -stuff -clean -rate per night

Miinukset: -nothing

Plussat: Overall the facility is clean, comfort and value for money.

Miinukset: The attitude of the staff at Ski area are not acceptable. I suppose it was the manager or the person in-charge for renting the ski equipment; his attitude is disgrace. He always in a bad mood and not customer oriented. The resort should intervene as this give a bad impression!

Plussat: Everything was beautiful , location near to telefrik , staff, service , restaurant and room was clean. Recommended

Miinukset: Nothing

Plussat: Staff. Food. Location. Everything.

Miinukset: Amazing place.

Plussat: Quiet hotel Romantic location Helpful staff Unforgettable massage service

Miinukset: No cleaning for the area around the hotel (it is dirty and very disappointing) No one speaks English in the reception at the early morning and at night Restaurant food is very poor and low in quality (they definitely need to change the chef)

Plussat: breakfast was the best, reception guys were very helpful and friendly.

Miinukset: shower drainage was very bad, water would always overflow

Plussat: Hotel, staff and location is wonderful

Miinukset: Hotel, staff and location is wonderful

Plussat: They have room for disabled people

Miinukset: Nothing

Plussat: Nice location

Miinukset: Cleanness Good food

Plussat: Location was fine and stuff was friendly. Thank you.

Miinukset: No alcohol sale.

Plussat: -Staff -Room -Facilities

Plussat: Very nice place with friendly staff. Big recommendation for anyone who goes to Bursa 1. The Staff were extremely nice. 2. Breakfast was delicious everything you need to start a day with perfect mood and full stomach. 3.Room is very comfortable and spacious I was travelling with my nephew 9 year old and asked for extra bed but at the end we didn't use it since the double bed was just fine and fit. 4. Free Sauna and Coffee Break in the evening

Miinukset: 1.The room need extra lights. 2.The tour service they had recommended was big fraud we told them exactly the places that we want to see but they took us to different places they wanted which made us lose the entire day.

Plussat: Breakfast and location

Miinukset: Carpark is terrible

Plussat: Location clean helpful staff

Miinukset: Carpark

Plussat: Delicious food at breakfast.

Miinukset: Small room and small double bed.

Plussat: The breakfast, staff, location and parking were very good.

Miinukset: The room area was small.

Plussat: Everything

Miinukset: nothing alls

Miinukset: Everything great at the hotel

Plussat: All

Miinukset: Nothing

Plussat: The people in the lobby are so helpful but the house keepers are not that much.

Miinukset: House keepers and breakfast could be better.

Plussat: Staff very helpful and all smiles. Location is good and close to some restaurants and basic facilities. Hotel is clean.

Miinukset: Breakfast menu can include more items and variety.

Plussat: The location was great

Miinukset: The Restaraunt staff was extremely rude and impolite We ordered omelletes for an extra charge but we placed an order for 7 omellettes and they gave us only 2 after an hour we went to the kitchen to check why we still haven’t received our omellettes so they said breakfast time has ended But we ordered an hour before the closing time They were extremely rude but upon request to a lady in the kitchen she made us 3 extra omellettes

Miinukset: Our golden earrings were stolen from our room! When we called the hotel, they told they would call us back the next day. They never called back again.

Plussat: Helpful staff and big room and location is good

Plussat: Location

Miinukset: Small family room

Plussat: Staff was helpful, termal sauna was available, parking had a free place and breakfast was standart.

Plussat: Great location, top corner room overlooking the adjacent Mosque was a bonus.

Miinukset: The wording thermal is deceiving as it is located in the thermal area of Bursa but the hotel " hammam" if you can call it that, is basically two tiny rooms with a basin. There are many local hammam's though that one can visit.

Plussat: I like the location is very near for everything and staff very helpful but only one man can take English

Miinukset: The place is very old and the cleaning is very bad and only one person just take English if he not there no one can help me

Plussat: Great place to stay

Plussat: Staff are very kind and polite.

Plussat: Big room and comfy

Plussat: Help full and nice staff, thermal hamam was nice add.

Plussat: The place is very good and clean , the stuff are very kind , I like this experience ,also the breakfast was very good , there are a free Turkish Hamam you can use it any time

Plussat: I come back again coming soon

Miinukset: Very bad house keeping

Plussat: The spa and hot meneral water pool

Miinukset: No uber or other transportation means except taxi

Plussat: Clean rooms and confortable

Miinukset: WiFi not so good. Breakfast not international

Plussat: The smiling on staff faces

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: rooms comfortable and clean . marvellous staff with the manager Mustafa giving right example to follow in term of treating customers and listening to fit their satifaction.

Plussat: Very good location, 5 minutes walk to the nearest mall.

Miinukset: Breakfast should have more choices.