Bursa hotellia

Plussat: They have a big breakfast

Miinukset: Pillows are not comfortable and Towels are bad materials

Miinukset: The hotel air condition was under maintenance It was very hot on the room

Plussat: Rooms good size staff very polite x great location

Miinukset: Bath towels very hard and old... tv channels did not connect most of the time and no English language channels .,.. poor reception

Plussat: The location was excellent, the hotel was very beautiful and the rooms were very comfortable and had very beautiful furniture and we are glad we booked this hotel.

Plussat: Perfect, quiet location with great city view. Wonderful, restaurant, and the most helpful staff. Beautiful older home converted to hotel. A treat for those who appreciate these to modern, characterless hotels.

Miinukset: Nothing

Plussat: One of the best hotels in Bursa, Highly recommended. Also, great restaurant.

Plussat: Best place to stay to walk to see the attractions An absolute gem boutique hotel A great personalized spreads for breakfast

Plussat: Excellent breakfast, fantastic view from rooftop suite

Miinukset: WiFi wasn't working

Miinukset: The rate of 5 star is very high. A few rooms available, no elevator and the arrival to there very tough.

Miinukset: It is not exactly a hotel, it is a residential building. Lighting in the night is not good enough. I don’t recommend this for family.

Plussat: I have stayed many times here and it never disappoints. Everything is excellent.. .service, food, garden, comfort. I love its quiet and beautiful setting.

Miinukset: N/A

Plussat: Location, clean , food

Miinukset: Checking in was delayed I received one room by 3.30pm and other one I came later

Plussat: every thing

Miinukset: none

Plussat: staff welcoming

Miinukset: bathrooms - room 410 no hot water for shower the water not move quickly in the shower box

Miinukset: I just wished that the check out time was at 12 or 1 pm

Plussat: very nice hotel , elegant and modern , the suite view was amazing , the staff was helpful .

Miinukset: nothing .

Plussat: location ofcourse

Miinukset: the room is not fit 4 person the sofa is not sofa bed

Miinukset: The A/C was very bad

Plussat: Everything .. the manager gave us an upgrade to our room and breakfast for free.

Miinukset: everything was just perfect

Miinukset: Restaurant is really poor. Room ok but noisy

Plussat: It is 30 mins from the ido harbor. But near the funicular! All equipments are new and convenient. The staff at reception is so nice to welcome us. Moreover, the Italian restaurant was so good, worthy of try!

Plussat: The service and the room was large. The car parking service was great.

Miinukset: The hotels looks old but it is very clean.

Miinukset: The Turkish hamam was not working. There was no hot water for an hour , even in the rooms. and we cant use the facility

Plussat: Hotel: quite comfortable, subway station is in 10 minutes walk, usual hotel rooms Spa: massage was professional, there is a hot pool and three saunas/hammams. We also ordered food from italian restaurant and it was quite okay

Miinukset: Rooftop bar: it was empty but the manager (or whoever he was) told us that the tables near windows were reserved. All the time we were there the tables were empty and yet - he didn’t let us sit there, even though we stayed at hotel. Seems like they judge people by their looks and not their behavior which is a shame. The speed of work is also a shame: we waited for a cheese platter for 15 (!) minutes without explanation. The centre of Bursa is quite far from the hotel The cups in the room were dirty - seems that they didn’t even wash them, I had to do it myself Also there are lots of Arab families with kids who are noisy even in the night

Plussat: The cleanliness of the rooms and the hotel were excellent. The staff were super friendly especially with the kids. The location is excellent if you have a car, not too close to busy streets of downtown. They’ve provided us with a crib and a bed for our kids under 4 yrs old.

Miinukset: The view wasn’t good since it was towards another very close hotel, but I didn’t book rooms with view. If you care about the view much you should book with view since it would be amazing. Not a deal breaker though.

Plussat: Hotel has a nice Italian restaurant. Amenities, Spa an absolute luxury....and a treat Friendly staff..

Miinukset: Check in was not smooth, Anyhow this was sorted out later with booking.com

Plussat: Location

Miinukset: Nothing

Miinukset: The property was too noisy because of the traffic. It was too hot as heating didn’t stop throughout the night. It wasn’t possible to switch it off.

Plussat: Everything

Miinukset: Nothing

Plussat: It is a beautiful hotel, stayed in the family room and it was very spacious and comfortable. Outdoor area at the front for smokers where you can have tea, coffee or whatever from the restaraunt was really nice. Breakfast selection was amazing.

Miinukset: The staff at breakfast would always walk around the tables glaring at you it was a bit uncomfortable.

Plussat: The location was great

Miinukset: We can hear everything outside our room

Plussat: Staff was excellent

Miinukset: The bed mattress wasn’t comfortable

Plussat: Everything

Miinukset: No thing

Plussat: The staf service is very bad

Miinukset: Nothing

Plussat: It cleaned room , superb breakfast, excellent location and friendly staff

Plussat: Everything was just perfect for a relaxing spa stay. We really enjoyed the spa (mind, water is +41) with the pools (really great that they have a silent 16+ one), hammam, sauna, different showers and jacuzzi experiences (all of this was free) as well as the treatments (we had the Scheherezade which was sublime and costs 210 TL per person for 50 min). Breakfast and lobby bar were good too. The room was clean, spacious, had a fine mini bar.

Miinukset: The room was a little bit tired and some things didn't work - the key card from time to time, the "please clean room/do not disturb" sign. The view from the window was facing the wall (didn't really bother us) and it was sometimes hot/stuffy in the room while we couldn't turn on the AC.

Plussat: Sänky oli hyvä, aamianen oli erittäin monipuolinen ja runsas, palvelu ripeää ja ystävällistä. Sijainti hyvä, parkkipalvelu loistava, kun autolla liikuimme.

Plussat: Location. Restaurant. Turkish Bath.

Miinukset: WiFi slow

Plussat: location is great ,the staff are very helpful,, the food is great

Miinukset: every thing was great,the only problem is the bathtub ,,its very high for old pepole,they need to climp to get in ,overall every thing is great and comfy

Plussat: Nice staff - casual hotel

Miinukset: Lack of facilities

Plussat: Room furniture nice, breakfast good, location very good, staff so cool,

Miinukset: no entertainments

Plussat: Location , free parking , staff , and the availability of gym and indoor swimming pool for the kids

Miinukset: Mattress is too soft and uncomfortable

Miinukset: The breakfast is not that much

Miinukset: Staff is very rude they don't understand you very well

Plussat: Clean and nice location near to Marka mall great value

Miinukset: Nothing

Plussat: Location employe beds room

Miinukset: None

Miinukset: They downgrade my room without tilling me

Plussat: Great one

Miinukset: Nothing

Miinukset: they switch off air conditioner and room too hot

Plussat: Cleanliness,service,breakfast

Miinukset: Its a little far from the city

Plussat: Location, clean, breakfast, workers, car parking, thank you to all I like bursa

Miinukset: No room service, nothing else

Plussat: Breakfast,Comfort of Bed, Cleanliness, cooperative Staff.

Miinukset: 6 kilometers away from City Center (Or Town Square) and other main tourists attractions are around 8 to 10 kilometers away need to take taxi or wait for bus. But good thing is Bus stop is front of hotel mostly with 5 to 10 mints waits you can get your bus.

Plussat: Histotycal

Miinukset: ?

Plussat: Overall staff were so respectful,

Miinukset: Staff at breakfast time would stay right beside you that would made you uncomfortable to dish out your meal. Location is not what you expect

Plussat: Property is located in a calm and quiet area of Bursa. Good restaurants and mini hyper markets in walking distance. Rooms were very clean and staff were very helpful. Breakfast was very good.

Plussat: Nice hammam and kind staff members beautiful view from the balcony

Miinukset: Far from the city center

Plussat: Staff is wonderful. Perfect guest relation.

Miinukset: Nothing, everything was good

Plussat: Nice comfortable hotel, a bit dated, but clean and well appointed. The location is a bit far from major attractions and restaurants, helps if you have a car like we did.

Plussat: Help full and nice staff, thermal hamam was nice add.

Plussat: Good

Miinukset: Good

Plussat: - Room.

Miinukset: - Swimming pool. - Breakfast could be wider.

Plussat: Breakfast was awesome ..wifi great....staff great and friendly... Facilities beautiful.....the travel guy at the front desk was great....we had great day trips which was superb.....

Plussat: Beautiful and peace

Miinukset: Nothing

Plussat: Room was nice and spacious

Miinukset: I booked a superior king room with garden view but it was just an empty back yard that we could see.

Plussat: The room was very comfy and they had pillow options if you didn’t like the soft pillows. Room service was fast and they spoke good English it was easy for us to communicate.

Miinukset: They only deal with 1 travel agency called Sagar travels and they were extremely expensive in tour packages. We had to work on our own way to reach uludag mountain by asking local people in restaurants

Plussat: -the showers had very strong water pressure, and very hot water, heavenly in this cold weather. -room decor was modern. -the room was very spacious and wide. -the carpets were very clean and nice. -the beds were comfortable. -the lighting in the room was very sufficient. -the valet employee was very nice and helpful. -breakfast was .. fair. -the location of the hotel was close to everything, it was perfect.

Miinukset: -The internet IS VERY VERY VERY BAD, we had to sit next to the door on the floor so we could load Instagram posts, so imagine watching videos on snapchat. -no privacy in the bathroom because of sliding doors, bad for 3 people in the room. -awful awful restaurant, the food was very bad. -room service was also awful, they didn't change the used mugs nor the towels. -the towels were so used that the color was almost yellow in comparison to its original color (white). -the laundry was good the first day, but was very bad the second, to the point we had to take them back unwashed just so we can use them.

Plussat: The room

Miinukset: Good location, great staff

Plussat: The location was in a nice area .Cleanliness of the hotel ,and the friendly and helpful staff. The breakfast is good.

Miinukset: The internet service was terrible and not working at all in the family room I booked. I asked the front desk for help but nothing was done unfortunately . So I had to check the internet in the lobby area where it was working fine.

Plussat: Everything was organized, clean, service and location was excellent !!!

Miinukset: Nothing

Plussat: Very nice location, it was clean.

Plussat: We like the beds. Bathroom was very spacious. Breakfast was very good Welcome dry and fresh fruits. Connecting room very family friendly

Miinukset: Carpets contains stains and spots. Bathroom towels were very old

Plussat: The location is great. The staff is friendly.

Miinukset: The breakfast buffet is below average.

Miinukset: Very bad house keeping

Plussat: Good Location with several services. Also I want to mention some of the hotel staff who made my stay excellent: -Ismail -Nida -Befhoey -Oguzhan

Miinukset: Parking!!!

Plussat: Clean rooms and confortable

Miinukset: WiFi not so good. Breakfast not international

Plussat: Breakfast, Lunch & Dinner varieties were amazing. Restaurant Staff provided excellent service during our presence in the restaurant. Breathtaking views of the mountain and snowfall can be seen from the rooms. Evening tea & snacks provided by the Hotel was really interesting.

Plussat: Spacious room, service from staff was excellent!

Plussat: Perfect

Miinukset: Nothing

Plussat: Full board package thus no worries of not having food to eat. Variety of food is good. So many choices. Ski equipment can be rented at the hotel. Very close to the cable car station.

Miinukset: Nothing much.

Plussat: Excellent location

Miinukset: Food was not good

Plussat: The buffet is good and the staff is really nice, the hotel is very close to the last station of the cable car, nice place to stay for skiing or just play on the snow

Miinukset: The beds are extremely uncomfortable, also for an all inclusive hotel I was expecting that they would have more options of alcohol available, for example they only had Effes beer (could have Bomonti which is also a local beer and much better taste), if you want alcohol outside the allowed hours you pay a hefty price.

Plussat: Property exceeded our expectations. Excellent and varying buffet options. Helpful waiters ready to serve you. Large Rooms that we’re well cleaned. Inviting & warm reception areas and non stop entertainment. Literally on the doorstep of the SKI LIFT. Beautiful area with thick fabulous snow and stunning Christmas trees all round. Well recommended & great value.

Miinukset: Everything was great!!

Plussat: No record

Miinukset: The cleaning is super bad the bed is small for couple and its say it is king bed the bathroom is so small the pictures show you that the space is big but in reality its small

Plussat: It is was great experience the staff was amazing

Plussat: Location was good

Miinukset: The cleanliness is not up to standard

Plussat: All

Miinukset: Nothing

Plussat: Location is good for everything

Miinukset: We were requested extra bed for my young children they were asking for extra money which is free in another hotels

Plussat: The staff are friendly,

Miinukset: The room is too small, and the furniture is old

Plussat: Everting

Miinukset: The staff were very poor