Hound Hotel Nampo

I would say this stay was out of my expectation! The location is good, just 5-min walk from metro station, the staff is nice and helpful. Room price is reasonable! First of all, we checked in at 9pm and we found all the things were just same as the picture shown. All were in good condition but the curtain. We found that the curtain was too transparent and we worried about the privacy and also the lights outside reflected inside the room. Then we asked the frontdesk to follow up and the staff called "Kim Jung Jin" helped us to block the window with towels immediately and took some photos to his boss and promised they will fix this issue next day. After, when we went back to our room next day, the curtain was changed with better quality which gave us a lot security. We really appreciate their prompt action!!! After that, Mr. Kim also helped us to order fried chicken without consideration. We would like to give a big thank to Mr. Kim who made our stay unforgettable and happy. Finally, we would definitely suggest this hotel if you stay in Busan!!!

However, here are some suggestion for this hotel. 1. There is no clothes hook/rack in the bathroom. Suggest to add some then travellers can place their personal items (e.g. glasses/ shampoo/ etc.) during bathing time. 2. We are very happy the staff cleaned the room very well. However, they relocated our clothes, instead of the location we placed. Suggest to keep the personal items at same place after the cleaning.

Receptionist was very helpful and friendly

Nothing

Very good location, luxurious room!

Early morning breakfast! Very less English speaking at front desk! Checkin at 4pm and extra charge for earlier checkin! Towel has bleach smell.

It was a great time again there, great value of money, good location, staff was really friendly and room was big and nice! I will definitely comeback