They Didnt Honor our Reservation
The accessibility to the town and ocean The waiters and staff in the resort
The staff in the front office were incredibly rude to myself and family. They did not have a room for us and instead of being apologetic, described it as “our lucky day.” They tried to send us to their sister hotel, 20 minutes away, away from the beach and town. They were rude, arrogant, unapologetic. We spent the first day arguing to have a room in the hotel we reserved for 3 and 1/2 hours. They eventually gave us someone’s time share with the risk that we may have to leave if they showed up. The rooms were old. My parents sink leaked on their feet every time they used it My husband and mom got food poisoning. Would never return to this hotel.
We had a really great time there. Very family friendly resort, it’s not mordern but very cozy and Mexican.
Nice room for good price from kayak
Incredibly expensive food at restaurants on site. wanted to charge for everything, including items not provided in room.
The price for the facilities was not reflective of the age of the hotel. The facilities seemed like it was from the 70's but the price was for something in the 2000's. The beach was not open for swimming either. There was not shuttle to downtown CABO. This seemed impractical since it was probably about 1.5 miles to downtown. You were forced to get a cab for $8 or circle around for downtown parking in a rental car. The staff at the front desk seemed to be perturbed that i was checking in.
Beautiful smaller resort. Love the beach and pool as well as the swim up bar. Clean rooms with a spectacular view.
A view updates are needed on the rooms but otherwise wonderful place!
Nice location, but a major hassle all around
Being nickle and dimed for everything. Eg not informing us it's $30 extra for an additional person also wifi is $16/day. I feel as though if I'm paying $200+ per night it would not only include wifi but assume a minimum of two persons. Front desk staff was extremely slow and seemed disengaged. Overall, not a four star resort like they are listed. Would definitely not recommend anyone spending their hard earned money at this place.
They doing costruction and the sime time doing hotel bussiness. LOL!!! A lot of noise! Dust! Not good!
The staff was very good. They helped us get a nice room at the front desk. The pool and grounds and restaurant staff was very accommodating and paid great attention to us. Very Impressed. I requested my reservation with Kayak for 2 adults in my room, and some how the final print out with "Solmar All Inclusive "only had listed 1 adult in my room and charged me extra for my guest $60 each day to stay in my room. And the room was not included to be all inclusive, as stated in the name of the resort on the reservation "Solmar All Inclusive" ----This also was the case with guests checking in at the same time, who we did not know, who had used a different reservation process, they were charged additional for the second person and did not know it was not all inclusive.. ----The front desk staff, did try to help us... Obviously not there fault. They explained that if we paid for a more expensive room, we would not get charged for the extra guest, either way we ended up having to spend much more than we agreed when we booked and paid with visa the room on line. Very Disappointing. The entire time we were there we were surrounded by construction both at the entry of the resort and tractors on the beach in front of our view. The work began early in the morning waking us up every morning, jack hammers tearing up concrete and large tractors moving bolders and palm trees all day long. This was not disclosed on the reservation. Very Disappointed. The view was nice, but the rooms were very outdated. We stayed 2 nights at Solmar to visit friends staying there for a special occasion. The staff every where was wonderful but we would not return to this property. They did not disclose that the property was in major construction, the room was dated, and the price charged before arriving was not at all the price I had to pay to stay there..
Didn't like the fact that all elevators were out of service and had to walk up and down from the 4th floor.
Great Stay!!!! Celebrated my wife's birthday and
It is a small resort, easy to get around. Quite. No trouble getting reservations for dinner. No problem when you are late for your reservations. How accommodating the staff are.
There was no seating on the actual beach. Nice pools but currently you only have your towel to sit at the beach.
Nice Place for the Money, but Terrible Customer Se
Food was pretty decent given the cost for an all inclusive. Location was nice, rooms were ok and facilities like the pools were basic, but acceptable.
Customer service was awful and they seemed to want to bleed you for things like tips, but the worst is when they charged us $80 per day extra since our reservation was mistakenly made for one instead of two, but their going rate that day for two people was only $30 more per day. They made no effort to try and make this right and even let us check in with our one person reservation before notifying us of the issue so that we couldn't modify our reservation before they stuck us with the fee. I felt it was shisty and they were holding us hostage. Scammers!
You will feel more like a prisoner than a valued g
Great location, sweet service people (who will soon be out of jobs). I got a great rate but more than $200 you should go elsewhere. Great sushi..be sure to see Armando and make friends with him...you will love this guy.
There is the heavy hand of an oppressive management everywhere. The service people are great, but there are shaking in their boots, worried that they will violate any of the numerous rules and regulations. I only paid $182 incl tax for 2 people all incl. That is about the MAX you should pay here. Any more and you will be upset. There are panning to tear down this hotel in 2 years 2 further destroy this magnificent setting with yet another behemoth Las Vegas style mega hotel. It will make you cry...it will soon be an unlivable ghetto. Also, you will wake up every morning, including Sunday to the sound of construction and loud voices from 830am through out the day. Pretty depressing overall. Food is passable but not good. Only one restaurant option
Solmar Resort sijaitsee keskustassa, joten Solmarin ranta löytyy kivenheiton päästä ja San Lucasin lahti puolestaan vain 12 minuutin kävelymatkan päästä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Perustuu 779 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Solmar Resort osoite on Avenida Solmar #1, ja sen etäisyys kaupungin Cabo San Lucas keskustasta on 1,9 km. Hotellin Solmar Resort lähin maamerkki on Solmar Beach.
Hotellin Solmar Resort sisäänkirjautumisaika on 16:00 ja uloskirjautumisaika 11:00.
Kyllä, Solmar Resort tarjoaa ilmaisen WiFi-yhteyden.
Kyllä, Solmar Resort tarjoaa ilmaisen pysäköinnin.
Ei, Solmar Resort ei tarjoa ilmaista lentokenttäkuljetusta.
Hotellin Solmar Resort etäisyys on 35,8 km kentältä San Jose del Cabo Los Cabos. Hotellin Solmar Resort etäisyys on 140,9 km kentältä La Paz Leon.
Kyllä, hotellissa Solmar Resort on uima-allas.