Caernarfon hotellia

Plussat: Very clean and a great location!

Miinukset: No bath but that’s being picky!

Plussat: Very cosy and comfortable accommodation, well equipped. Excellent breakfast at the Black Boy Inn. A few minutes' walk to the castle and bus stop (Sherpa buses or Bangor etc).

Miinukset: Pillow was a bit too hard.

Plussat: We love it here. Large comfy clean rooms. Excellent facilities

Plussat: The location, friendly staff and the cleanliness

Miinukset: We liked everything

Plussat: We stayed in the Ty Dre absolutely fabulous

Miinukset: Nothing

Plussat: Room fabulous, great size and facilities and amazing food and wine

Miinukset: Nothing

Plussat: The staff were lovely and friendly. The breakfast was really good. And the location was perfect.

Miinukset: The heating in the hallway was excessive and was quite hot in the room as well. There were issues with the water, however, the staff were very responsive and accommodating.

Plussat: Quirky and fun with a brilliant position in the town.

Miinukset: Nothing!

Plussat: Everything

Plussat: Very welcoming, excellent service, very friendly staff. Accommodation very comfortable. The Pub has vibrancy & great pub food.

Miinukset: Nothing!

Plussat: Staff were very good & the pub was very cosy.

Miinukset: Was noisy at night with the recycling being emptied and people in the street.

Plussat: Had been recommended to us and it met all expectations. Lovely room, excellent food, very friendly obliging staff.

Miinukset: Our room wasn’t in the best location next to kitchen extractor but I suppose that’s the the luck of the drawer. Only a problem If window open.

Plussat: I really like the location that it's set in. Behind the castle walls. Really nice story behind the black boy Inn and it feels like a home away from home. All staff are friendly and welcoming. The food and drinks all very nice. And the breakfast in the morning is of a high quality. I would highly recommend to anyone to stay here.

Miinukset: Nothing!!!!!

Plussat: Everything! Friendly staff, comfy bed, beautiful room, relaxed atmosphere, amazing food! It was all fabulous. We didn't want to leave.

Miinukset: There was nothing to not like!

Plussat: Beautiful homely feel and welcome. Loved the fact our dog could stay with us and the little treats in the room for all of us. The restaurant was also excellent. By far the nicest place I've stayed in the UK

Miinukset: Nothing

Plussat: Just the right balance of luxury and comfort, you would feel just at home at home wandering the house and grounds and dining in a twinset and pearls or jeans and a shirt. There were so many beautiful, interesting and historic objects to peruse and the friendly hounds to pet. it's wonderful to see the house as it 'almost' was and Neil was happy to share the history and his ongo g restoration plans. I'm so glad we had a few days here. If you stay overnight and get the opportunity to dine in, you simply must. We ate here the two nights it was available, and our friends staying locally were made welcome as there was space....the food was fabulous. you are close enough to town to sample the local areas' offerings. But remote enough at the end of a long green drive to feel secluded. Just lovely.

Miinukset: Our room didn't have a bath which personally I prefer but there are plenty of rooms to chose from.

Plussat: The staff where immaculate service was unbelievable. The food in the restaurant was absolutely to die for best food I’ve tasted for a long long time and feel that the dining will without doubt put this place on the map for fine dining. Highly recommended.

Miinukset: It’s an old building as expected a few damp patches in room peregrine couple of missed cobwebs.

Plussat: An excellent hotel, of high standard very comfortable, with friendly staff Historical aspects of the hotel and its memorabilia were fascinating. Superb food in Gun Room

Miinukset: nothing

Plussat: The decor and atmosphere

Plussat: Nice location & a very nice country house so you must appreciate the quirks.

Miinukset: Our room was obviously above the kitchen & had a very strong smell of grease

Plussat: A beautiful traditional Manor House with a warm ,welcoming Atmosphere . All staff were very friendly and professional .We thoroughly enjoyed our short stay. Thank you

Miinukset: Our only negative is that we weren’t able to try the restaurant for our evening meals as it was closed on both nights that we stayed (sun, mon) .However the breakfast made up for it , plenty of choice ,quick service and accompanied by a warm friendly smile and chat from the staff

Plussat: Amazing service and friendly staff. Food was fantastic and lovely ambiance we thoroughly enjoyed our stay.

Miinukset: Nothing all fabulous

Plussat: Welcomed with a log fire, great in the winter. Good selection of drinks in the late night honesty bar Excellent array of quality products in the room, bathroom The little things matter and a selection of the "forgotten" items was on hand Teas and coffee were excellent quality with a little extra supplied as well

Miinukset: If possible a small fridge for milk and keeping the water chilled would be an advantage, but that's a personal preference Should have chosen a room with a shower Unfortunate timing found an empty lounge at arrival, and no restaurant or snacks to purchase.

Plussat: Nice friendly place, good food, comfortable and great location to explore the area from

Plussat: Very homely feel with excellent staff who were very friendly and helpful

Plussat: Great room and bathroom. Comfortable and well appointed. Loved the lounge and conservatory.

Miinukset: Nothing.

Plussat: Bed was HUGE! Staff were lovely, couldn't do enough for us!

Miinukset: No way should this be classed as a 5 star. Food was mediocre at best and and the choice was limited. I booked this for my parents who are in their 70's - the hotel didn't even have a porter to carry their luggage. They thought the Premier Inn that they had stayed in the night before was better.

Plussat: Staff very friendly and the hotel is spacious as are the rooms and homely. The food is amazing

Miinukset: N/A

Plussat: Fantastic stay, would definitely recommend. I will be going back...

Plussat: Really friendly and accommodating staff that went out of there way to help make the stay pleasant. Welcomed cup of tea after a very long journey despite checking in within a whisker he didn’t make me feel I was an inconvenience. Thank you

Miinukset: Bacon was overdone but forgiveable

Plussat: We stayed in a Pod. It was exactly like in the pictures - small bit very clean. It smelled like a new log cabin when we arrived which was a very pleasant surprise. It was perfect for our family of 4. The toilet/shower room was only used by the 2 Pods and was immaculately clean, modern and very close by. The Pods do have underfloor heating however, we took sleeping bags in case it was very cold. We used them alongside the supplied duvet and were all warm enough.

Plussat: Friendly staff and food

Miinukset: Unisex bathrooms

Plussat: ideal for outdoor activities

Miinukset: small room

Miinukset: No lockable lockers - for peace of mind

Plussat: The beds were really comfy and the pod was warm and cozy

Miinukset: Couldnt check in till 5 or drop our luggage off begore check in so had to wait in the village with all our luggage

Plussat: The pod accommodation was comfortable and spacious. The toilet and shower was clean and shared with only one other pod.

Miinukset: up quite a steep walk from Llanberis town but not an issue if you are there for hill walking.

Plussat: The place was great and the staff very nice and helpful . Absolutely spotless through out.

Miinukset: Small kitchen and eating area and the drinks aren't particularly cheap for a hostel

Plussat: I have stayed there on more than one occasion and always find the staff, amenities, rooms etc great. The location is excellent and the YHA should be proud of this hostel. A shinning light in hospitality.

Miinukset: Weather, but I can't blame the YHA for that, it may be a little out of their control.

Plussat: The location was perfect! Exactly where we needed to be.

Miinukset: Room was not ready on time. After a day of hiking being freezing cold and soaked right through, waiting around was not enjoyable.

Plussat: The breakfast each morning was lovely. The accommodation was very clean and presentable. Our hosts were very friendly. The location was very good for being able to travel to other areas of North Wales.

Miinukset: There is nothing that I can think of that they could have done better.

Plussat: Lovely stay and Great food.

Plussat: Owners very friendly, breakfast excellent, rooms clean and warm

Plussat: Food was great. Very good hosts

Plussat: The hotel was close to my work location.

Miinukset: This hotel is in a remote location away from transport links and amenities. Walls between the rooms are very thin. The landlady can be inquisitive.

Plussat: Quality breakfast, room nice, quiet location.

Miinukset: TV too small, bathroom a little cold, but electric blanket kept me toasty when in bed.

Plussat: Very good hosts and great value for money

Plussat: Everything was spot on. Comfy bed, great shower with good water pressure. Very nice breakfast and had a great chat with the owners. If you want a base to explore northern Wales, I would recommend this place highly.

Miinukset: No fridge but that is not unusual in the UK.

Plussat: The scenery, views, and area, are absolutely stunning, couldn't of wished for a better setting.

Miinukset: Room and hotel is run down and shabby, way way way overpriced, extortionate prices for the quality. Quite devastated and disappointed by the tired look and lack of cleanliness

Plussat: Comfortable room, good shower, good facilities, loved the pool, able to park very close to the room.

Miinukset: Nothing, ideal stay.

Miinukset: Pool had the cover on. Sauna was off. The reception advised me to eat off site due to saving them having to make anything as the place was quiet. A very odd place to be honest. Won’t be going back and I go there every 2 months.

Plussat: Great hotel very helpful staff made me feel very welcome. And breakfast was excellent. Highly recommend this hotel I I will definitely stay here again

Miinukset: Power shower pretty useless

Plussat: Great staff me and laura both loved our stay will deffinatly be coming again

Plussat: The staff were very helpful, friendly, polite, and welcoming. The room over looked the sea it was lovely. Clean room, heating always on! Old fashioned setting. Great value.

Miinukset: Pool had a leak so was out of use - however this was completely beyond their control as it happened over the Christmas holidays. Car would be needed to get to places surrounding, however they do have a hair dressers, salon, tapas bar and cafe in the surrounding. Supermarkets are not within walking distance (4 miles)

Plussat: The location was excellent, wonderful view of the Water from the room. I have a disability and the host was extremely helpful

Plussat: Location

Miinukset: When we arrived we were offered a free upgrade to the penthouse, (great we thought, we could all be together) we went in and all looked to be fine, took the kids to see Santa at Greenwoods forest park (well worth the visit) so bedtime came and the kids were to sleep in the window where there were 2 single beds (ideal) bedrooms for the adults singles for the kids, except one of the single beds was wet through down one side, the duvet, sheets and the mattress, reported to reception to be told yes we had driving rain a few days ago it must have got in somewhere,

Plussat: The view! It was stunning! Plus the staff couln't have been more helpful. They upgraded us to a bigger and better room, just because it was free (the room was amazing, we didn't want to leave it). And they opened up the swimming pool and sauna, just for us.

Miinukset: The bar area, which is your first view of the hotel looks a bit like a tatty pub/social club. And first impressions count. Plus, be prepared, the outside of the hotel is pink !

Plussat: The views were the best ever and the staff were very friendly

Miinukset: The rooms could do with a little updating

Plussat: Two bedrooms were ideal for two adults and one child. Staff were very frindly and helpful. Great location in coastal, country Wales.

Miinukset: Bathroom facilities not great in the room. The price was a bit too high for the facilities provided but the location was special.

Miinukset: Only place for evening meal was in bar. As a single female I did was not happy about this. Rooms rather dated.

Plussat: The view from our room was amazing but it was in a separate tower away from the main hotel. We did not try the bar as they had a party of cyclists in and so it would have been busy. The staff were very friendly although a little disorganised. Location was great as we wanted to explore the Llanberis area which was only 8 miles away.

Miinukset: The breakfast room lacked atmosphere although it had a good view, the cooked breakfast was average and not very warm presumable because it had to travel from the far side of the hotel. Although our room was lovely the shower cubicle and basin was located in the room and so not truly ensuite. Decor incomplete but adequate.

Plussat: owner of hotel was a lovely lady made us fill very welcome

Miinukset:

Plussat: Pleasant staff

Miinukset: hotel is very much a 'guest house' type of establishment. The reception area doubles as the lounge/bar. Decor is dated. Premises was very clean though.

Plussat: The view from our apartment room was absolutely stunning. It was easy to find and situated within easy drive from all the main towns and villages. The hotel had all the facilities we were expecting.

Miinukset: We stayed in one of the apartment type rooms which had a fantastic view of the sea. However the interior was not finished to a very high standard, particularly the bathroom. The room had not been hoovered before or while we were there. Our apartment had an upstairs room which had twin beds. The beds would have been too high for our daughters and there was no gate for the very steep stairs. The room had a tiled floor and no curtains, so offered no comfort. Also the only source of heating was a fan heater.

Plussat: The hotel rooms were spacious and comfortable and the staff friendly and helpful. We chose the hotel because we wanted a restful weekend and it fitted the bill perfectly.

Miinukset:

Plussat: Friendly staff and a flexible attitude

Miinukset: When my card receipt was printed it showed my name full card number and expiry date

Plussat: The rooms was not heated enough... quite cold and need to sleep with 2 blankets

Plussat: clean room, quiet, comfy beds. Breakfast substantial and fairly good. Pool is very nice. Great location, close to walled center and castle, supermarket across the street, walkable to harbor.

Miinukset: Didnt like the 6pm cutoff at the pool for children (no admittance after 5:30pm!), it should be available to children and families a little later

Plussat: Everything about our stay was lovely, food is excellent and staff are so polite

Plussat: Bar meal was excellent good quality products and piping hot served by friendly staff and not too badly priced.

Miinukset: Some parts of the hotel are looking a little tired so some TLC in places is required.

Plussat: The facilities, the staff. Lovely pool

Miinukset: Shower room very compact no room to turn around and plumbing very noisy

Plussat: Breakfast -swimming pool

Miinukset: A bit old fashioned

Plussat: Like the location

Miinukset: Mold in bath. Robotic check in with no smile (both receptionists).

Plussat: Fantastic building and location, spacious hotel with fantastic facilities (pool, gym etc) Pleasant staff (had a problem with noisy room above during the night and had to ring reception. Not only did the lady sort it but remembered us and apologised again when we checked out). Probably one of the nicest hotels I’ve ever stayed in!

Miinukset: We had a family room, 226, great size (double & 2 singles) room temperature was far too hot during the night even though the radiators weren’t on. Had windows open but fans directly outside so was a little noisy Double bed mattress not fit for purpose. So uncomfortable. 2nd night we had our evening meal in the bar, only about 6/7 other groups there. Had to wait nearly an hour for our food with no apology. When burgers came they were dry and extremely dry (certainly not cheap either) Would have complained but after waiting that long who knows how long it would take. No table check either! A disappointing evening!

Plussat: Breakfast great

Miinukset: The cold room

Plussat: Good leisure facilities and location was ideal for us.

Miinukset: Some issues with staff who struggled to understand English.

Plussat: Beautiful location. Beautiful hotel. Beautiful breakfast. This place deserves to be called a Manor.

Plussat: Comfortable beds and relatively quiet

Miinukset: Tired decor and bathrooms could do with a good clean. Terribly disorganised breakfast service and very poor choice for £10/15. Had to remind staff to take our order and then constantly hunt for food, bowls, glasses, cutlery etc.

Plussat: Got so much for the money. Staff were so lovely and helpful. Great location and such a lovely hotel. Food was excellent

Miinukset: The property was a little dated but nothing horrendous. Was lovely and clean.

Plussat: The room was spacious..bed very comfortable..pool and sauna excellent..bar area good..staff very friendly.

Miinukset: The breakfast was diabolical..half a mushroom..half of a slice of black pudding..1 sausage 1 piece of very hard bacon about 3 teaspoons of lukewarm beans 1 fried egg half of slice of tomato a very thin hard so called hash brown ..if breakfast wasn't in your reservation it is £15 or £10 for continental which was some small pastries ..some meat rolled up..yoghurt..cereals. I don't know how they can charge so much for the worst breakfast ever oh and to get an email two days before to say the restaurant isn't open for meals due to staff shortages is quite awful.. we had to spend around another £60 in taxis just so we could actually have a nice meal and drinks which was inconvenient as we was looking forward to just relaxing for the weekend.

Plussat: Location is close to the town and Snowdon if you drive :)

Miinukset: Definitely small breakfast portions :(

Plussat: The location was exceptional and breakfast was very good but could have done with sauces such as brown sauce or ketchup, which was not served.

Miinukset: At dinner, there were wines on the table which was not promoted and there was no salt or pepper, I had to ask for it.

Plussat: Very welcoming with dogs!

Plussat: The staff at reception and especially the two ladies at breakfast and room service were fantastic. They made the whole experience so much better especially for Poppy our dog. Truest lovely ladies xx

Miinukset: We were on top floor, a lot of stairs lugging up and down our cases. The hotel did take our money from account sooner than was expected

Plussat: Room was big bathroom had shower cubicle an a seperate bath. Bed was comfy. Staff were pleasant. Great breakfast choice. There is nothing to complain about

Plussat: The location /the rooms and the inside decor were superb very dog friendly we were a party of 4 and we all loved it !! We will be back thanks.

Miinukset: Nice hotel we had a great stay but the hotel is a bit quirky but that made it good thanks to Suzanne and will who were brilliant .

Plussat: The location only

Miinukset: The overall cleanliness and lack of hygiene across the board. Poor service and very over priced! Mould in bathroom, springs poking up in mattresses, dirty cups and plates at breakfast. We had only one of our three breakfasts - it was so bad we didn’t want to eat anything from this facility.

Plussat: Lovely big comfy bed, cute room with nice decoration. Great location

Miinukset: Mould on bedroom walls, massively understaffed. The lovely lady working did the best she could on her own, bath had hairs in so not very clean. Breakfast was poor, the hotel was closing for a month the day we checked out and it felt like we were served anything that was left.

Plussat: The hotel has a bar with live music, really nice!

Miinukset: The breakfast was very poor

Plussat: The pillows were good and the coffee at breakfast was nice. The location is lovely and your dog is made particularly welcome.

Miinukset: The food was awful - half a menu on the first night and two uncooked meals the second night. No chef so it’s left to two ladies to run around and do everything. Room wasn’t cleaned before we went in - nail clippings and nasal hair trimmings in sink, poo covered toilet and when we turned the bed down it was obvious a hairy man had slept there. Felt sick of complaining by the end of our stay - what a waste of money. The manager needs sacking, when he ever shows up.

Plussat: Good Location

Plussat: The rooms are really good and the hotel itself is amazing.

Miinukset: Food standard could be a little better to match the beautiful hotel.

Plussat: Clean room, there’s a kettle in the room. The bathroom was very modern and clean.

Plussat: Lovely room with comfortable large bed and good view.

Miinukset: No quiet lounge area to sit and read.

Plussat: Easy booking, friendly and courteous staff, dog friendly accommodation, good location, great food and an excellent breakfast. A very enjoyable few days, thanks to all staff.

Miinukset: For a dog friendly hotel, surprised at the lack of a bin in the garden.

Plussat: The beds were very comfy. The breakfast was freshly cooked.

Miinukset: The coffee was way too strong for my liking. There were a lot of stairs to our room

Plussat: Hotel location, room and food were all perfect.

Miinukset: Wished I stayed longer

Plussat: staff was very friendly and helpfull

Miinukset: Nice place to stay, friendly staff.

Miinukset: Family room is above a pub. Very loud music coming through the floor until 1am on a Saturday. You try and sleep in that with children!!

Plussat: The location/surroundings - gorgeous!

Miinukset: No wifi nor cell service of any sort. Roommates steps make beds jiggle so white noise on your headset cannot help with that... Smell in entrance area upon arrival was repulsive. Kitchen was mosquito ridden (screens on windows could help) and could be a bit cleaner, but people are people...

Plussat: The staff were excellent and location incredible. It was great value for money and cooking facilities were great.

Miinukset: The room was tired and needed a better clean. No phone reception as you'd expect but WiFi was not great.

Plussat: It was clean. Food was pleasant tok

Miinukset: It was a little remote. No pub with walking distance.

Plussat: Just a fantastic space to stay with the mountains right outside the door. - Loved it!!!

Miinukset: Everything was perfect!

Plussat: Great location, comfortable bed, value for money and decent shower

Miinukset: Nothing , its a youth hostel so it met my expectations

Miinukset: Pillows were a bit flat and hard. To have porridge for breakfast would have been great for the marathon runners this weekend and for the walkers heading up a mountain.

Plussat: Location

Miinukset: Dirty poor rooms way too expensive for such poor quality and breakfast was shocking

Plussat: Staff is very helpful, our trip was a bit spontaneous, we had to ask some details regarding our walk and been given proper description.

Miinukset: all good

Plussat: Lovation

Miinukset: Room was mouldy and stunk of sweat

Plussat: Great Service from Phil.

Plussat: Perfect stay will be going again . Beautiful town , grat location for everything .staff friendly an welcoming . 10 /10

Miinukset: Nothing everything great.

Plussat: Breakfast was good except room ,the room was very dusty due to carpets were very old.It s need to be changed,otherwise everthiong was ok.

Miinukset: I did not like dust and smell of the room.you need to improof your modernasation of your house.

Plussat: Location only

Miinukset: I didn't like anything in that property. It was dirty, cold, smelly. Everything is disgusting in that place. It needs a full refurbish and create easy access in bedroom...

Plussat: Excellent value for money, and Phil is a really nice guy and a great host.

Miinukset: The whole house had a musty smell. The carpet was not clean. There is no car parking. The staff was not helpful where to find car park.

Plussat: Fantastic location inside city walls near shops, restaurants, and attractions. Private parking spot if you rent the apartment (but no breakfast).

Miinukset: Dishes in the apartment not very clean. No parking unless you get the apartment, in which case you forfeit breakfast.

Plussat: The breakfast was cereal, toast and full English cooked breakfast. Orange juice and coffee. Really couldn’t ask for anything more. Phil was charmingly quirky. Bed was comfortable and room was large with our own sink and tv. The showers were clean and hot with good water pressure, even though they were shared, it was only with two other rooms and we didn’t even notice. Lovely homely feel to the place, could do with a little attention to the decor etc as others have mentioned, but that sort of thing really didn’t bother us. Would definitely stay here again.

Miinukset: Parking was tricky, we got lucky and got a space outside the hotel, but it’s a lot of one way streets with limited times on parking.

Plussat: How close is was to Snowdon

Miinukset: Arrived in the evening, thy had missed one of my children off of the booking should have been 3 in a room and 2 in a room, even though they had sent me confirmation. So had to stay in a room on his own. TV remote had been stolen and could not be used manually Bed full of fleas, we had to put all of our clothes back on to stop getting bitten

Plussat: Big rooms

Plussat: Picked for proximity to the Llanberis path. Good, basic hotel. Enjoyed dinner and breakfast. All staff Friendly and helpful. Beds comfy, Room and bathroom clean

Miinukset: Twin room a little on the small side

Plussat: The hotel was clean, warm and comfortable. Decor a. little dated but not really a problem.Staff very efficient and pleasant. Bar food good value and cost of room extremely good value. Location great.

Plussat: friendly staff and guests

Miinukset: The cold weather!!!

Plussat: Location and hekpful staff

Miinukset: Tepid water

Plussat: Spacious rooms

Miinukset: No food provision between 14.00 to 18.00 hours, not even snakes, if anyone needs.

Plussat: Comfort of the room and variety of choice on the continental breakfast. Staff are friendly and polite

Miinukset: Shower was cold, had to run it for15 mins to get it tepid

Plussat: Aamupalasta ja sijainnista

Miinukset: Hotellin ja huoneen laatu oli aika huono. Lämmintä vettä tuli vain nimeksi. Palvelu aulassa oli amatöörimäistä.

Plussat: The helpfulness and friendliness of all the staff we encountered, The wonderful views, and the very convenient location. Food also pretty good.

Miinukset:

Plussat: The location and the friendliness of the staff.

Miinukset: Although I've put excelent for value for money, I do beleive the evening meal that was part of the package was poor and could easily be improved. It reminded me of hospital mass produced cook-chill food.

Plussat: Situation in one of the most beautiful parts of the world. Beautiful views from hotel dining room. Traditional Welsh Hotel with local style garden.

Miinukset: Difficulty putting children in a room very close to our own despite request on booking. Moved to same floor though, Thank you.

Plussat: the view and the breakfast

Miinukset: room television picture extremely poor

Plussat: Friendly staff, comfortable bar area, clean rooms

Miinukset: Room very small, overlooked floodlit car park so room was very bright at night. Sink in room instead of bathroom. Information in hotel room said dinner was available from 7pm until 9pm. At 8.40pm we were told that the restaurant had been closed for half an hour and we would have needed to have booked. As we were not informed of this, we were slightly disappointed.