Cambridge hotellit lähellä Grand Arcade Shopping Centre

Plussat: I was held up for three hours in Customs at Heathrow and advised staff that I would not make the first night of a four night stay. They were not helpful in assisting me in finding another Hilton. I specifically was told by the clerk on check out that I would not be charged for the missed night, but discovered that indeed I have been charged and I am writing sepaerately for a refund. Staff in the bar treated me like a vagrant beaucse my room was not ready and I only had casual clothes. It was only when I put my expensive suit on that I received decent service.

Plussat: Staff were friendly and professional. Location was excellent. Extremely comfortable with excellent breakfast.

Miinukset: Nothing

Plussat: Ideal location in the center, excellent breakfast, hotel has been fully updated, Internet access is now included/free, the staff was very friendly. I have stayed a handful of times over the past 3-4 years and feel it has been improving. Definitely my first choice when traveling to Cambridge

Plussat: So pleasant and enjoyable!

Plussat: The staff were great, very friendly and helpful! Great value!

Plussat: Good location, friendly staff, and clean.

Miinukset: The room decor, doors, bathrooms, lighting, furniture, twin beds (with no option to push them together), no air conditioning (an oscillating fan was located in the closet), two faucet sink with poor functioning faucets, linoleum bathroom floor, and rippled carpet all made the hotel room seem like it was from the 1950s, Also,the channel changing function on the television fluctuated wildly (once I selected a channel, it would work until I changed the channel... at which point the screen would go dark and sound would stop). I would have to shut off the power and restart the television, scroll through the programs, and make a selection, Then when I wanted to change the channel, I would have to repeat the restart process. On my departure day, the wall outlets lost power.