Cambridge hotellit lähellä Grand Arcade Shopping Centre

Plussat: Everything - it was a beautiful hotel. We ate in the restaurant every night and the food was exceptional. Breakfast was included in our package and again it was exceptional, it catered for everyone. I really enjoyed the stay even if it was work related.

Plussat: Beautifully restored hotel, having kept some of the original atmosphere from the 19th and early 20th centuries. Wonderful room, comfortable beds, lovely and helpful staff. A real treat. We invited local friends for traditional afternoon tea and a stroll around the hotel with the assistant manager, who told us about the history, the architecture and the choices made for interior decoration. Much appreciated by everybody.

Miinukset: The breakfast choices were considerably reduced Monday morning, apparently they only serve cooked breakfast on weekends. We were encouraged to order à la carte, but the otherwise lovely staff forgot to tell us that we had to pay extra for the scrambled eggs we had enjoyed over the weekend...

Plussat: Amazing stay great staff

Plussat: Central to Cambridge

Miinukset: Too expensive for a smallish room. Better value elsewhere

Plussat: The location is very good. The room we stayed in was nice and clean, the bed was comfortable and the bathroom nice.

Miinukset: Staff are ok, but not exceptional. When we arrived there was nobody to welcome us or help us with parking our car, it all seemed a little chaotic despite it not being very busy.

Plussat: Hotel was lovely. Had a very warm welcome

Miinukset: Disappointed we had to pay £25 for parking in a car park that didnt belong to the hotel. The hotel car park was full.

Plussat: excellent staff. very helpful concierge. very comfortable. excellent breakfast. the room was a little small but adequate.lovely shower. great view. a little bit expensive.

Plussat: The bed was amazing! Extremely comfy!! The bedroom was spacious yet so cosy at the same time

Plussat: Beautiful location in the center of Cambridge. We had a spa treatment which was amazing. There was no fridge in the room but reception provided one for us. Great helpful and friendly staff.

Plussat: Excellent location, lovely hotel. Very comfortable, everything I needed. Would definitely stay again.

Miinukset: Nothing

Plussat: Great location, friendly staff, modern bathroom, nice bedroom, great view from the bar

Miinukset: The window in the room was locked shut with no key available so it was rather hot and stuffy in the room.

Plussat: Perfect location- great views! Nice looking spa but we didn’t have time to use it!

Miinukset: Rooms nice but needed a little attention- the curtains were not on the rail properly

Plussat: Room with balcony

Plussat: The location was excellent, close to all major attractions; breakfast was okay; very good coffee; nice restaurant on the roof. We went to use the spa and the hot tub needed to be about 4 degrees hotter.

Plussat: Excellent staff Excellent breakfast

Miinukset: Poor design of room No parking No view

Plussat: Excellent room and breakfast.

Miinukset: A wider selection of drinks in the hotel lobby would have been good.

Plussat: Excellent location close to historic centre of Cambrige with its famous colleges, Kings College Chapel and punting on the Cam.

Miinukset: Breakfast room located outside the hotel itself, albeit in a building immediately adjacent. You still have to go outside to get to breakfast - annoying on cold, wet or snowy mornings.

Plussat: Great location, friendly staff, comfortable rooms. Lovely bathroom. Very enjoyable stay.

Miinukset: The much trumpeted "excellent views" were a bit of a damp squib, though. We had a "Senior Fellows" room on the 2nd floor and had an excellent view directly into... the communal kitchen area of Jesus College's undergrad block, some ten yards opposite. The floor-to-ceiling glazing just left us feeling a bit exposed.

Plussat: Good balcony .excellent aspect on a clear day

Miinukset: No car park.not many tv channels.king room bed only 5 ft wide.I thought would be much wider

Plussat: Varied choice for breakfast with a pleasant view out onto the river cam. Conveniently situated for the Fitzwilliam, Kettles Yard and shops.

Plussat: The room was lovely and the facilities within it were fabulous. The view over Cambridge was great

Miinukset: Having to go outside for breakfast was odd. The lack of a hotel bar or place to meet was a bit strange too. I also think the staff serving breakfast seemed a bit amateurish. It wasn't very clear how things worked and no-one explained.

Plussat: I was held up for three hours in Customs at Heathrow and advised staff that I would not make the first night of a four night stay. They were not helpful in assisting me in finding another Hilton. I specifically was told by the clerk on check out that I would not be charged for the missed night, but discovered that indeed I have been charged and I am writing sepaerately for a refund. Staff in the bar treated me like a vagrant beaucse my room was not ready and I only had casual clothes. It was only when I put my expensive suit on that I received decent service.

Plussat: Staff were friendly and professional. Location was excellent. Extremely comfortable with excellent breakfast.

Miinukset: Nothing

Plussat: The restaurant was very disappointing. The bedroom looked onto a wall, and so was rather dark. It was also not possible to open the window.

Miinukset: the restaurant, The menu was poor and quality of what was served was most disappointing. Some of the food tasted as if it had been re-heated.

Miinukset: Not enough plain breakfast tea bags in the room

Plussat: Great location and excellent breakfast with friendly and helpful staff. Gym looked well equipped but unfortunately didn't get time to use on this visit. Car parking is by valet, which is useful but costs GBP25 per night, this is rather high as a guest rate.

Miinukset: In the time of COVID19 the allocation of one small bar of soap for a double room is inadequate, it is inadequate at any time but especially at this time. We did receive two larger bars of soap upon request.

Plussat: Like the location. Minutes walk to most sights and great restaurants

Miinukset: Room service selection could be improved

Plussat: The location and the friendly staff

Miinukset: We felt that it was over priced, especially as you couldn’t check into the room until 4 pm and then had to be out by 11 am . It cost £183 and no parking or breakfast included.

Plussat: Ideal location in the center, excellent breakfast, hotel has been fully updated, Internet access is now included/free, the staff was very friendly. I have stayed a handful of times over the past 3-4 years and feel it has been improving. Definitely my first choice when traveling to Cambridge

Plussat: So pleasant and enjoyable!

Plussat: The helpfulness of the staff at Reception was very high. I have an accident with my glasses and needed selotape and a pair of scissors. This was produced very quickly. Directions to a local restaurant was also quickly provided together with a large scale map.

Miinukset: Quality of the breakfast can be better.

Plussat: Pleasant, helpful staff

Miinukset: Slowish service in the restaurant

Plussat: very nice staff, extremely good value for money

Plussat: Lovely room , the most comfortable bed I have ever slept on in a hotel. Valet parking was excellent. Great location next to shops and restaraunts

Miinukset: Nothing of note

Plussat: The staff were all extremely pleasant and friendly. The room was very large and comfortable and the breakfast was yummy! It is the best possible location for a theatre break as Cambridge Arts and the Corn Exchange are both a very short walk away.

Plussat: Huoneessa on tilavat vuoteet, jääkaappiin mahtuu hyvin omia syömisiä. Hotellista löytyy saunat. Aamiaisella on todella monipuolinen tarjonta. Vastaanotossa oli aina henkilökuntaa.

Miinukset: Olin tulostanut vain suomenkielisen varauksen, josta ei ollut välittynyt hotelille aamiaisen kuuluminen varauksen hintaan. Hotelli ei hyväksynyt googlen käännöstä varauksesta. Tuotti ylimääräistä vaivaa hankkia kaupungilta pääte jonka kautta sain virallisen version varauksesta.

Plussat: Very friendly staff

Miinukset: Carpets require cleaning in the room. General decor needs refreshing, looks tired and slightly grubby.

Plussat: Valet Parking

Plussat: Staff were pleasant and helpful Room spacious and facilities good Nice touch to have the magazines to read and the luxuries in the bathroom

Miinukset: The lighting in the room was poor - one light inbetween the beds was totally inadequate if you wanted to read in bed - room too dark - an additional standard lamp would have been better. The website indicated that the hotel was near to the Aracde Car Park, giving the impression it was easy to park - in fact it was not. When we arrived the car park was full and we had to spend an age trying to find parking facilities and then walk with our luggage to the hotel. The price also for parking was ridiculous - our main objective during our stay was to drive away from Cambridge each day to stay out of the city as long as we could knowning that when we did return the cost of parking would be far too high. Not something we had bargained for.

Plussat: Proximity to the event I was going to.

Miinukset: Staff not great or particularily welcoming.

Plussat: A very good hotel in most respects.Receptionists very good and helpful.

Miinukset: â£15 to park a car is a little naughty. Staff 'waiting' at breakfast could be shown how to smile at customers, which creates a welcome atmosphere, and costs the hotel nothing (I may be being a little 'picky' on this!)

Plussat: The room was comfortable and they were able to accomodate my request for a low bunk. The staff were really helpful and went the extra mile. The blueberry juice at breakfast was lovely. I also liked the old club style of the lounge and bar.

Miinukset: No space to change in the shower room. It wasn't ideal to shower with everything on the floor but I did not feel comfortable going back into a shared room in just my wrapped towel!

Plussat: Breakfast is quite tasty if you decide to have it.

Miinukset: Bathrooms are very very tiny.

Plussat: Comfortable beds, clean washrooms and shower, centrally located, very kind and helpful staff! Great experience!

Plussat: Very good value for money. Goof location Friendly staff

Miinukset: Sometimzs noisy Thin walls

Plussat: Keittiö oli käytössä.

Miinukset: En osaa sanoa.

Plussat: Staff is amazing!

Plussat: The place is clean and well kept.

Miinukset: I was driven out of the place between 10:00 and 11:00 without advance notice.

Plussat: The hostel is very large and so lots of people are around, despite this the room was very quiet. Kitchen facilities are good and there are many places to sit downstairs.

Miinukset: There are not enough lockers in each room. More expensive than many other YHA hostels.

Plussat: The location is excellent. Very close to the city but away from the bustling crowd. The gardens looking out to the river is perfect for a summer wedding. The rooms are clean, comfortable and modern with generous supply of toiletries.

Miinukset: The internet service is slow in the rooms and rather expensive.

Plussat: Great location for exploring Cambridge

Plussat: Breakfast was good, plenty to choose from and staff were very pleasant.

Miinukset: The hotel is in need of some significant investment; its well worn and need lifting. Decoration that needs replacing, is dark in places and the lighting in the bedroom revamped as again quite dark.

Plussat: Nice location on the river cam near to town and good restaurants

Plussat: Breakfast good - Staff superb

Plussat: Excellent location, friendly staff, nice river view.

Miinukset: Only caveat was that some of the public areas of the hotel looked a bit tired - carpets, etc

Plussat: All user friendly, pleasant and helpful staff.

Miinukset: Car Park charge

Plussat: Hotel was fine but price was not. Friend booked the same room for £79 via Secret Room.com, you charged us £199 per night so we are very, very unhappy about that.

Miinukset: The price.

Plussat: The location of the hotel was perfect and the comfort and amenities in the room were excellent. I would also rate the buffet breakfast very highly.

Miinukset: This is a small point - the quality of the room service meal could have been a little better and the hotel is quite expensive. However, overall the stay was excellent and I really liked this hotel. For a lovely weekend stay in a great location by the river I would definitely recommend it.

Plussat: Nice location; comfortable room with great view of river

Miinukset: Hotel styling and feel are dated and plain; expensive internet

Plussat: Efficient friendly staff, clean comfortable room with a river view. Very good breakfast.

Miinukset: Only negative is paying a £17.50 parking cost which to be fair is made clear on the website, but a bit excessive I feel.

Plussat: It was a great central location. A comforatable hotel with leisure facilities.

Miinukset: The staff on reception were a bit hit and miss with experience and reception was not always manned.

Miinukset: Very loud disco to midnight, we were not warned beforehand, so no chance of sleep after long journey. Not acceptable that we were not warned or offered alternative accommadation

Plussat: Location, leisure facilities & overall ambience

Plussat: Cambridge is an expensive location by any standards. The hotel in question was generally excellent the only cause for complaint, apart from price, was that breakfast was not included.Bar service could be a bit slow but staff were very friendly. Location was excellent in fact hard to beat in this location and it was worth paying extra for the river view. Lunch in the riverside restaurant was dissapointing but again if you want to relax with a glass of wine and watch the river go by the food will not be your principle concern.

Miinukset: As stated above the fact that breakfast was not included for such an amount of money is a bit of a joke.

Plussat: Everything

Miinukset: N/A

Plussat: Andrew a great host nd breakfast delicious. Good quality food

Miinukset: Nothing

Plussat: The bedroom was simple but comfortable, and the location is very convenient.

Miinukset: Some of the power sockets didn't work properly in my room, so that while my mobile appeared to be charging, in fact it ran out of battery overnight. The soap dispenser in the bathroom also didn't work well.

Plussat: Location

Plussat: Stayed here for one night before Cambridge Half Marathon. Perfect location for getting to start of race and had a nice breakfast included. Have stayed in a few hotels in the Cambridge and this is one of the nicer ones, especially for the price we paid.

Miinukset: Bit dated decor, but comfortable and clean.

Miinukset: The owner

Plussat: warm comfortable room and comfy bed and a decent sized t.v. breakfast was very generous and tasty.

Miinukset: bathroom was tiny.

Plussat: It was very comfy; the breakfast was tasty (with healhy options); the staff were friendly and knowledgeable about the City.

Miinukset: En-suite bathroom was micro-sized!

Plussat: Nice quiet room. Safe parking. Easy to find. Excellent breakfast.

Plussat: Ystävällinen palvelu, tee/kahvi mahdollisuus huoneessa, tarvittaessa saimme adapterin (siitä olisi ehkä voinut mainita, onneksi satuimme kysymään), suihkussa lämminvesi toimi, toiveesta oli lisävuode huoneessa, Aamiaisessa eri vaihtoehtoja, oikein kiva asia.

Miinukset: Joustavuus, kun olisimmekin halunneet yöpyä vain kaksi yötä, kolmen varatun sijaan, niin omistaja ilmoitti että ei onnistu, veloittavat (booking com firma)kuitenkin sen kolmannen yön. Näin meiltä jäi mahdollisuus tutustua Lontoon nähtävyyksiin.. Emme jaksaneet alkamaan kinailua, Kongressi jonne osallistuimme ei tarjonnut enää ohjelaa perjantai-illalle, joten olisimme voineet lähteä aiottua aiemmin. Meille jäi vähän epävarma kuva, kertoiko hän totuuden vai ei. Ennen olemme pystyneet tekemään muutoksia. Tämä aiheutti myös epävarmuutta booking comin käyttöön jatkossa, en ehkä käytä.

Plussat: Staff were extremely helpful and polite. Facilities were good and choices for breakfast were excellent.

Miinukset: Only thing was the room was rather hot and stuffy but this could be easily overcome by opening windows.

Plussat: amazing, great service, highly recommend this!

Plussat: Sijainti OK. Henkilökunta ystävällinen.

Miinukset: Ylimmän kerroksen huone, joten vino katto söi puolet huoneen seisontakorkeudesta. 4 tähteä ylimitoitettu ja on kai saatu jostakin muussa kuin hotellisarjassa. Suihkun paine onneton britannian yleiseen tyyliin.

Plussat: Hotellin henkilökunta oli ystävällistä ja avuliasta. Huone oli sisustukseltaan viehättävä ja sänky hyvä nukkua.Aamiainen oli ok. Tosin aamiaishuone oli liian pieni ja ahdas minun makuuni. Pidän väljyydestä aamiaisella.

Miinukset: VC-suihkutila oli olemattoman pieni ja vesi valui helposti myös huoneen puolelle. Suihkun säädöt olivat erikoiset ja kovaääninen pumppu käynnistyi samalla kun suihkun käänsi päälle. Suomessa on tottunut käsisuihkuun ja sekoittajiin, joten niiden puute on suuri miinus. Pienessä suihkukopissa oli todella vaikea pestä hiuksia ja huoltaa hoitoa vaativia jalkojaan.

Plussat: sijainti minulle hyvä

Plussat: handy location

Miinukset: car parking was in very tight space

Plussat: .The staff were very friendly.

Miinukset: The W.C is to small and noise of people walking in stairs and next room made our sleep very disturbing

Plussat: Very friendly people; nice English breakfast with personal touch (included in price).

Miinukset: shower hot water pressure could have been better

Plussat: Everything!

Plussat: Location perfect plus the car parking. As it was around New Year a lot was not open

Miinukset: A problem with lack of staff at dinner and they did not return after we had ordered drinks

Miinukset: Property did not uphold its promise regarding the timeline for the refund of the deposit fee. I find it a lack of professionalism and, afterall, respect for its guests. When asked to respect the initial timeline they themselves gave, they simply chose to ignore my request. It's a pity for such a pretty location and for the comfort the property offers.

Plussat: Staff were very professional and friendly. Although the hotel was very dated, it was exceptionally clean and had a cosy, homely feeling to it. Location was perfect! right opposite the River Cam

Miinukset: The fact that we couldnt stay in the main Hotel, we were placed in the Coach house at the back of the establishment. The rooms, however, were still clean and comfortable, but I think this should be mentioned on the final booking, as it comes across misleading. The water coming from the taps was also dangerously hot, maintenance needs to lower the temp. Breakfast was also not that great, a very basic continental, although it stated a very good breakfast on the booking, we expected a cooked breakfast.

Plussat: Monipuolinen Continental breakfast. Erinomainen sijainti. Autoilijalle hyvä parkkipaikka.

Plussat: Bed was & pillows were very comfortable View overlooking the river

Miinukset: No shelf in shower to put anything

Plussat: Sijainti, siisteys, vanhanaikaisuus kivalla tavalla

Miinukset: Kaikki oli ok

Plussat: Very conveniently placed for the city

Miinukset: Reception staff weren't over friendly and a replacement hair dryer that was requested never arrived!

Plussat: Convenience for city.

Plussat: Good Parking facilities, good range for the continental breakfast, location of hotel

Miinukset: The room was small, it smelt rather badly - not sure of what. Croissants were hard at breakfast.

Plussat: This hotel is like staying at a favourite auntie's house - it is homely and traditional. The rooms are comfortable and warm and the bathroom spotless and with fluffy towels. Continental breakfast and parking included in price which is good. It is very close to the town and university. The staff are friendly and helpful.

Miinukset: Would have preferred a duvet rather than blankets.

Plussat: Its location and the view from my window. Also a good size room for a single.

Miinukset: Perhaps room service a little later.

Plussat: kotimainen

Miinukset: ei

Plussat: Viihtyisä sisustus. Hyvä ravintola. Hyvä sijainti. Rauhallinen ja hiljainen hotelli.

Miinukset: Ravintolapuolen henkilökunta oli ystävällinen ja ammattitaitoinen, vastaanotossa oltiin välinpitämättömiä ja kyllästyneitä.

Plussat: Location very close to the centre of Cambridge

Miinukset: Fire alarm went of Sunday morning and hotel was evacuated

Plussat: Efficient, helpful staff

Plussat: central

Miinukset: the reception staff

Plussat: Very well located. Friendly staff

Miinukset: Room was unreassonably hot.

Plussat: Nice food, large room.

Miinukset: No smoking, (understandable) No mobile phones, No laptops, in public places, No internet unless you have a pc from the nineties with a 52k modem for dial up!!! Not really suitable for the younger proffesional, great for the oldes.