University Arms, Autograph Collection

The location is very good. The room we stayed in was nice and clean, the bed was comfortable and the bathroom nice.

Staff are ok, but not exceptional. When we arrived there was nobody to welcome us or help us with parking our car, it all seemed a little chaotic despite it not being very busy.

excellent staff. very helpful concierge. very comfortable. excellent breakfast. the room was a little small but adequate.lovely shower. great view. a little bit expensive.

Beautifully restored hotel, having kept some of the original atmosphere from the 19th and early 20th centuries. Wonderful room, comfortable beds, lovely and helpful staff. A real treat. We invited local friends for traditional afternoon tea and a stroll around the hotel with the assistant manager, who told us about the history, the architecture and the choices made for interior decoration. Much appreciated by everybody.

The breakfast choices were considerably reduced Monday morning, apparently they only serve cooked breakfast on weekends. We were encouraged to order à la carte, but the otherwise lovely staff forgot to tell us that we had to pay extra for the scrambled eggs we had enjoyed over the weekend...