Hotellit lähellä Lontoo Heathrow’n lentoasema

Plussat: Location is great for all the Heathrow terminals with the Free TFL train from terminal 4.

Plussat: Self Check in was nice

Miinukset: A quadruple room was so tight

Plussat: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.

Plussat: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

Plussat: The rooms are clean. The employees have great customer service.

Plussat: This hotel is clean, modern, staffed with friendly, helpful people, and so easy to get to! A covered walkway takes you from Heathrow Airport straight to the hotel. The rooms are very reasonably priced. Will stay here again next time I come to London!

Miinukset: No, although the weather was mild when I checked in and I wish it were possible to open the windows, even slightly.

Plussat: Great stay, very quiet too Would return

Plussat: Park, walk undercover to hotel, food and drink available. Room perfect. Next morning, met my son from Terminal 4 with all his baggage - came back, loaded car, had breakfast which was excellent. Drove home. Mission accomplished!

Miinukset: Couldn’t find entrance to Car Park - PLEASE add the signs - I had to drive round twice before phoning to ask. For info, drive slowly past the Hilton entrance (very well signposted) then you’ll see an underground car park hidden on the left!

Plussat: Breakfast gorgeous Comfy beds

Miinukset: All good

Plussat: Staff was friendly and helpful. Restaurant had good for and service. Bar was comfortable with a great bartender. The room was beautiful and the bed was super comfortable. The covered walkway to the airport was convenient and a nice feature.

Miinukset: There was only one towel for 2 guests.

Plussat: Breakfast was good though expensive. Bed was comfortable and room was warm. Bathroom was well equipped with towels and toiletries.

Miinukset: The breakfast room was very busy and guests were obviously taking food for the day as people were grabbing food in handfuls which meant that it wasn't a leisurely experience.

Plussat: A great standard of room that was clean; well-appointed; warm and comfortable. I loved the dinner we had and the restaurant staff were excellent. This was exactly what we needed at the end of our trip and allowed us to regroup and prepare for the 25 hour flight home.

Miinukset: Nothing.

Plussat: Staff were all very professional and helpful. Exceptionally comfortable bed. Great stay

Plussat: Very nice hotel, free transfer from the airport. Exceptionally good restaurant inside. Very helpful staff and lots of them. Internet was very usable for business purposes. The lounge access brought the extra level of relaxation and was well worth the extra.

Miinukset: To go to the London city center takes a long time on a noisy subway or a very expensive taxi ride but that was to be expected. Some elevators could be used to go down but not to go up (the doors didn't open on the floor you should be able to get out)

Plussat: The location of the hotel was perfect.

Miinukset: It would be nice if there was a sign at Terminal 5 how to get to the hotel. You have to be at the elevator to find it out.

Plussat: Very convenient for my long layover. Love the welcoming helpful staff and really comfortable chair in the room and bed.

Miinukset: No.

Plussat: Great location if you are flying out of Heathrow.... lovely spacious room

Miinukset: Sound proofing could be better, we were woken up by guests arriving late...

Plussat: So good close to the terminal and so quite , just what we needed.

Miinukset: Nothing

Plussat: location was perfect...most staff were polite and professional...

Miinukset: expected room not to have any offending oder....cleanliness was subpar....room was below ground which made the experience even less pleasant...just and average stay....certainly below 5 star.....

Plussat: it was so convenient to get into the hotel from the airport. Had a private bridge from Terminal 5.

Plussat: Lovely room - they gave us a free upgrade. Seamless check in and check out process..

Plussat: The room, the bed and the bathroom were all comfortable and to expectations.

Miinukset: We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.

Plussat: Style, comfort, and ease of access to terminal.

Miinukset: Everything outstanding!

Plussat: Location to t5

Miinukset: You can no longer check in at hotel ba desk

Plussat: The convenience to airport

Miinukset: Could not find the pool despite following signs and the fitness center was in basement like dungeon. Did not appear safe.

Miinukset: Lots of walking to get to it.

Plussat: Modern and all the comforts of America

Miinukset: Check in they tried to make us pay extra to check In early.

Plussat: Great place

Miinukset: The fact there was no airport bus

Plussat: Perfect position for an early morning flight from Terminal 4

Miinukset: Clinical and sterile - but then it is an airport.

Plussat: The bed was super comfy

Miinukset: It is a bit of a walk with a lot of bagsk

Plussat: Great breakfast and location

Miinukset: No free Internet. I paid £14.99 for the Internet for one night. They wouldn’t let me leave a suitcase for a night so I had to pay £20 at left luggage.

Plussat: Location

Miinukset: It was what I expected.

Plussat: Nothing

Miinukset: Prices were outrageous. £2.50 for a can of coke from the shop. Water in room £4 per small bottle. Spelling mistake on Dancer’s bar. One restaurant closed to us due to an event. We ended up eating in the onsite Chinese. Which was delicious and service amazing. Also barman with pesky blinders cap chose an amazing cocktail for me and gave me the story behind it ... Mind The Gap. But cheap fixtures and at nearly £200 per night, we should have stayed elsewhere. We even considered getting a taxi back to a hotel we enjoyed but what’s the point of spending another £20? In the morning, we were up and out ASAP and returned to Blu Radisson which offers so much more value for money. We left feeling truly ripped off.

Plussat: location

Miinukset: no

Plussat: Requested wake up call which did not come.

Miinukset: Staff not great

Plussat: The staff were amazing

Plussat: Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel

Miinukset: Breakfast buffet only and fairly expensive for the three optional breakfasts. Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag

Plussat: This was a very nice hotel with great rooms. The food we got was also good. Great location too. By far the best mattress/pillows I have had in a hotel. Parking is extra (£12) but reasonable and secure.

Plussat: Location and price

Miinukset: Coffee was very weak and tasteless and sticky toffee pudding was served cold , strange ?

Plussat: The location, cleanliness, and the comfortable beds.

Miinukset: The shower door doesn't extend the full length of the tub. Also the lights turned off an hour before checkout making it difficult to finish our packing. The view was of a carpark, but then it's the airport so not really a surprise.

Plussat: Love the bed, pillows and linen - sooooo comfortable! Great proximity to Heathrow. Couldn’t believe how quite it was, we didn’t hear any plane traffic. The bus stop right outside the door offers a free, short 5 minute ride to Terminals 2 and 3! Fantastic!

Miinukset: Nothing, highly recommend!

Plussat: Hyvä huone

Plussat: Location was good was easy coming and going by car

Miinukset: The maid kept knocking from 8am the first night then refused to come back later on when asked to come back when we’re going to go out! Having to constantly got to the reception area to get a ticket everytime we wanted to leave

Plussat: Very convenient if you're flying from any of the Heathrow terminals, great shuttle connections. Lovely and polite staff, made our stay so easy, from the moment we arrived, through our dinner in the restaurant and until the checkout. The room was absolutely fantastic, most comfortable bed ever. No noise in the hotel from any side, and we stayed on the 1st floor by the main road. We had such an amazing sleep. Would recommend any time!!

Plussat: The staff are very good and friendly

Plussat: The best feature of this hotel was the heavenly comfort of the kingsize bed! The linens were white duvet cover and felt soooo fresh! Pillows were light and fluffy. The overall room was comfy and had lots of room very clean.

Miinukset: no

Plussat: Staff were the best, location perfect and the bed was unbelievable for a hotel. 10/10 all round and I hardley ever leave reviews

Plussat: Location

Miinukset: Check in was very slow. Dinner took over 45 minutes to get served. The hair dryer in our room did not work.

Plussat: Staff were very friendly and welcoming and breakfast was of a very good standard would highly recommend

Plussat: Great location for Heathrow Airport. Quiet and clean rooms, friendly staff and good food.

Plussat: Booked for plane spotter enjoyed views from runway room

Plussat: It was a wonderful stay

Plussat: Comfortable bed, clean room, great executive lounge.

Miinukset: No breakfast available during stay, room corridors smelt musty.

Plussat: After finding it impossible to carry my food to my room, the very nice professional lady at reception changed my room for me a room closer to the lift, so making it possible for to carry my food to my room.

Miinukset: When I first arrived I was put in a room along way from the lift, and as there is no room service and you are expected to go to the restaurant ordered your food and then carry it back to your room, I'm not a waiter or have ever been trained as a waiter!! So I found it extremely difficult to carry a tray of food and drinks in to a lift and then press the button with my nose to get to my floor and then carry the tray to my room whilst trying not to spill anything.

Plussat: Proximity to Heathrow

Miinukset: No

Plussat: Great location, close to airport and good views of airport and runway, Good breakfast.

Miinukset: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Miinukset: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Plussat: Very comfortable and perfect for an early morning flight to Singapore.

Miinukset: All good.

Plussat: Very comfortable bed

Miinukset: Offer with breakfast included

Miinukset: Transportation from the airport at night too sketchy, not on time, not following timetable

Plussat: Stayed here many times Always enjoy this location

Miinukset: The breakfast at Carluccios restaurant was not hot enough on both mornings and the old breakfast at this hotel used to be superb Dropped from a score of 10 to 5 since it has been changed to Carluccios

Plussat: Didn't have it

Miinukset: N/A

Plussat: Friendly staff, lovely rooms, use of executive club was well priced and a great bonus

Miinukset: Nothing

Plussat: The staff and service and food was excellent

Miinukset: Found the room to hot

Plussat: Member lounge and lobby

Miinukset: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Plussat: Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!

Miinukset: None

Plussat: Swimming

Miinukset: Limited time

Plussat: Proximity to Heathrow

Miinukset: Renovation noise

Plussat: Il like the environnement the property very clean and the accommodation are nice

Miinukset: Lobby quiet

Plussat: Very quiet and helpful

Plussat: Location to the airport was good.

Miinukset: The rooms were far too hot and we were unable to sleep. The taxi the hotel ordered for us cost £15 more than the taxi we took from the airport upon our return. There was no difference in the route both taxis took. Due to it being the festive season the courtesy buses were not running regularly but there was no information on the site about this. Hence having to take a taxi. When booking the hotel we thought parking was included in the price. Again this was not the case and was not made clear upon booking.

Plussat: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Miinukset: Would have preferred a small fridge in the room instead of a tiller.

Plussat: Comfy bed good sized room. Requested quiet room and it was. Parking was available again as requested. Had a drink and snack in the bar on last evening was very pleasant

Miinukset: Completed pre check in online and allowed hotel to pre authorise my card which they charged £1.50 (not returned!) for when I checked in at hotel to pick up keys as told that wasn’t valid and I had to go through the whole process again. Also the car parking payment system was messed up. Their system didn’t recognise my number plate the machine wouldn’t accept payment wasted time getting out of car to return to hotel to sort it for gate to still not open. Same thing happened on last morning too when we were leaving in an emergency as I was sick and had to go straight to A&E very frustrating.

Plussat: Perfect for Heathrow with a large comfortable room and good facilities.

Plussat: Night room service menu

Miinukset: Everything was fantastic

Plussat: Hotel was conveniently located close to Heathrow.

Miinukset: The food and drink costs were exorbitant.

Plussat: Aamupala oli erittäin runsas ja hyvä.

Plussat: The hotel was a great location and very very clean. Little disappointed with the restaurant, it didn't have a romantic restaurant atmosphere about and it was freezing cold. I had to move table because of the cold air con. Breakfast was just warm and the tea was not that hot too. It was like it took ten minutes from the kitchen to the room. The hotel room had a big problem for me, I kept knocking my legs on the steel corners of the bed frames.

Miinukset: The service was brilliant and the evening meal was good. The cleanliness of the hotel was perfect .

Plussat: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.

Miinukset: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable

Plussat: Gorgeous entry foyer

Miinukset: Room does not meet a 4 star level, in terms of quality, decor & size

Plussat: Lovely hotel ideal for departing from Heathrow.

Miinukset: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.

Plussat: Micheal at reception was exceptional in his customer service!

Plussat: Beautiful hotel

Miinukset: No laundry room. Only expensive laundry services available. Food not very good and not enough choices . The food was spicy. You could not get a regular salad with dressing. Too gourmet for everyday people.

Plussat: Room facilieties very good I liked the hand cream and soaps too

Miinukset: Thought the cooked breakfast was cold most of the time

Plussat: Best location and other facilities. It doesn't need to get outside the airport for the flight arrive at night.

Miinukset: It's comfortable but difficult to climb up to bed. And there is no floor cloth in the bathroom.

Plussat: The bed was super comfy the staff member was fantastic and it was near departure

Miinukset: I originally had the top bed but I have a bad knee, so the staff member swapped my room. 10 out of 10 service

Plussat: Yotel had everything I needed for a 1 night stay. Was convenient and extremely good value for money. Overall I think Yotel is a brilliant concept and I really enjoyed the facilities.

Miinukset: The only thing I didn’t like was that there was no space where I could put my big suitcase.

Plussat: Prime location at the airport. Small space, but clean and warm. Staff were excellent.

Plussat: Bed was super comfy and it was nice to also have TV. Bathroom is very small but at least it’s all for you! Pay attention if you have a lot of luggages, that the space is restricted. Otherwise, go for it! Much better to sleep there than taking Uber super early morning.

Plussat: Location was perfect and very convenient to take an early flight the next morning. The staff was friendly. I recommend this hotel.

Miinukset: the bed is a bid higher and you need a ladder to go up.

Plussat: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.

Miinukset: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard

Plussat: Staffs are very friendly and helpful. I was served with complimentary beverage upon arrival. Location is just at the airport arrival hall so no commuting needed. Room is very clean, equipped with your basic needs. Size of the room shouldnt be an issue as the concept is a capsule style room but with a private bathroom which is quite convenient.

Miinukset: No storage for luggages. Its at the airport so large luggages should be expected.

Plussat: Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.

Miinukset: I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.

Plussat: The hotel is in the airport terminal 4.

Plussat: Very convenient for next morning flight. Staff are very friendly and eager to help.

Miinukset: Extremely small and only adequate. Can be a little noisy at night.

Plussat: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Miinukset: Nothing.

Plussat: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.

Miinukset: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt

Plussat: The location was perfect

Miinukset: The car park was expensive

Plussat: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Miinukset: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Plussat: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.

Plussat: Check in was quick and it was easy to arrange shuttle to the airport for the next morning. Food in restaurant was good value and the cleanliness of hotel and room was very good.

Plussat: Really lovely hotel at a very reasonable price. Dinner was lovely also. Ideal for T3. We would definitely use again!

Miinukset: Nothing.

Plussat: Close to the airport With bus transportation

Plussat: Lentokenttä erittäin lähellä ja hotelli hinta/laatu kohtaisivat,

Plussat: Room was clean as was bathroom. Generous size with a view of the airport runway. Facilities were fine.

Miinukset: Although discounted, you still had to pay for parking, would’ve rather this be included in the rate of room.

Plussat: Liked the convenience of location.

Miinukset: No heat and bathroom needs to be updated.

Plussat: Lähellä Heathrowta, bussilla pääsee helposti ja halvalla ovelle saakka. Ystävällinen henkilökunta. Oma huone katutasossa, ei portaita. Huone rauhallinen, kylpyamme omassa kylpyhuoneessa. Siistiä. Hinta kohtuullinen.

Miinukset: Huone siisti, mutta vähän jo vanhanaikainen. Huone oudolla tavalla kolea tai vetoisa, vaikka huoneen lämpötila oli asetettu 32 asteeseen. Sänky paksu, mutta patja vähän muhkurainen. Aamiainen keskinkertainen. Neljä tähteä on kyllä vähän yläkanttiin arvioitu.

Plussat: Walking distance to Hatton Cross station. Comfortable room.

Miinukset: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Plussat: Proximity to airport, friendly staff, cleanliness

Miinukset: Should provide shuttle service to airport and usb charging ports in rooms (besides tv which has to be left on to charge). I searched for hotels with free breakfast but when I checked in was told it had not been included.

Plussat: The beds were so comfortable and breakfast outstanding!

Miinukset: Air conditioning could be better, had to get a fan for our room. Did not like that A/C went off automatically, Woke up hot in middle of night and had to get up and turn A/C back on

Plussat: Fantastic breakfast. Walkable to a good English pub. Extremely clean and quiet, despite proximity to airport. Overnighting here is a great choice to break up the legs of a very long flight (e.g., Middle East to North America). Friendly and helpful staff.

Miinukset: It's ridiculous that the Hoppa bus costs 9 pounds per person to get from the airport (round trip). From the ground floor, the elevators need your room card to function, and they would read our room card only sporadically. Hair dryer was broken.

Plussat: Sijainti. Henkilökunta

Miinukset: Viereisten huoneiden naulakkokomeron äänet kuuluivat. Äänieristys voisi parempi.

Plussat: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Plussat: Great location next to the tube, they allow early check in for 10 pounds. Lovely staff. Comfiest bed. Nothing bad to say about my stay here!

Plussat: Convenience

Plussat: The whole experience was great

Miinukset: Could give more complimentary items

Plussat: Good for an airport hotel.

Miinukset: A bit of an expensive cab ride if you get in after the hotel hopper bus stops running for the night.

Plussat: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Miinukset: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Plussat: room is very clean

Miinukset: Not a 4 star hotel

Plussat: Hotel was close to airport. Good when you have early morning flight.

Miinukset: Hotel doesn't have back up generator. We lost power for over an hour and the hotel stayed in total darkness.

Miinukset: Cold room. No drinking water and no biscuits to go with the coffee

Plussat: Breakfast was extensive and great value. Everyone very efficient and friendly.

Miinukset: Nothing.

Plussat: Close to airport

Miinukset: Offensive smell including cigarettes and stained beds and carpet.

Plussat: Good food

Miinukset: Poor heating in the evening

Miinukset: We were charged twice. The company paid in advance and then I was advised erroniously on checking out that the booking payment card had been rejected, therefore they asked me to pay again on my personal card, which i reluctantly did. On checking our company found that we had indeed been charged twice, which is disappointing. Our accounts team had to spend some while to obtain a refund of the overcharge.

Plussat: Easy access to airport

Miinukset: My room door was opened 3 times and someone entered my room on three occasions ..first time as my daughter and I were sleeping ..at 06:38 the first person entered my “locked” card entry room ..they left the lights on and didn’t explain who they were ..I assumed a robber at first, but reception said was likely the cleaner, as they had heard of a mix up issue on 3rd floor, then at 09:30 my door again opened, I believe this was cleaner as she apologised, although no explanation? ..I mentioned I was busy ..then 15 minutes later, another different person ..again I believe was another cleaner opened my door, apologised but no explanation ..by this time I had been disturbed beyond enjoyment.. I was not due to book out until midday??? ..some 2.5 hours later’

Plussat: Still extended my ihg spire elite upgrade and benefits even th

Plussat: The breakfast was very good - lots on offer. The staff were very polite and friendly. Found the breakfast seating arrangements a little cramped and our table was very wobbly - which was quickly put right! The staff at our initial check in were very efficient and welcoming.

Miinukset: We found the room lighting a little dingy and found the master light switch annoying if you wanted to put on a lamp at the other side of the bed if the master light was turned off! We adjusted the room temperature but at night the room became stuffy!

Plussat: The proximity to the Heathrow Airport

Miinukset: We asked for a wake up call and did not receive one. Our initial room was dusty and not clean and we were then moved into another room. We had to request face towels two days.

Plussat: That it was close to the airport

Miinukset: The staff were disappointed and unhelpful. Was given a room key with people already occupying the room.

Plussat: Comfy bed

Miinukset: Have to pay for airport transfer £5 per person

Plussat: The assistance of your staff.Did not like being charged £9.00 for taxi to Terminal one as I thought £4.00 was figure mentioned by your staff.Patrick Madden.

Plussat: Proximity to Heathrow airport. Quiet. Brilliant breakfast.

Plussat: It was equiped with a very nice staff

Miinukset: no breakfast deal in a quite handsome amount of money

Miinukset: We requested non-smoking and breakfast, but it didn't arrange. We waited many time for check-in and check-out.

Plussat: Plenty of facilities; restaurants, gym, spa and shop. However we chose the hotel for its locationa nd the shuttle service. Rooms were clean and comfortable.

Miinukset: Thought the internet was poorly priced, i.e. too expensive.

Plussat: Very nice hotel, and served my purpose well as an overnight stay to be close to Heathrow for an early morning flight back to the States.Nice and quiet, even though it is so close to Heathrow.

Miinukset: Don't know who's fault, but when I arrived, hotel had no record of my reservation. a little scarey, as I was being dropped off by my parents, after a 5 hour drive from South Wales, before my flight the next day, back to the us. After probably 15 minutes,the receptionist made a new reservation,and all was well. The other thing that was not good, was that I did not get my 6am wake up call, which could've made for a bad situation, as I was catching a plane! Also, it was not easy to get to off the M4...got lost and ended up on the m25!!

Plussat: $review.pros

Miinukset: Had to wait for check in, had no record of room with breakfast booked over the internet but found booking was in first name. good job I printer copy to show.

Plussat: Clezan, mostly quite quiet, ideally located for Heathrow / m25

Miinukset: For the second time in succession it took nearly an hour to check in as the Active Hotels Booking had not been received by the hotel. Required phonce calls to Active Hotels to resolve. Not what you need at 7pm at night after a long flight etc etc.

Plussat: $review.pros

Miinukset: Early check in after a long haul flight was not possible

Plussat: Hotel staff generally good. Room ok, but sink drain a bit slow!

Miinukset: Hotel could not find my booking on the system at all - I.E. no record of the Active Hotels booking. So check-in took nearly 20 minutes whilst we sorted out a new booking.

Miinukset: My room was not cleaned the 2nd and 3rd day had to call them to come clean it up. They kept insinuating they thought I had already left even though my bags and belongings were still in the room. The dude who came up to empty my trash emptied it onto my belingings, smh. Im pretty sure it was not because im african....

Plussat: Edullinen hinta. Ajoi asiansa yhden yön paikkana. Helppo sisään- ja uloskirjautuminen. Sänky riittävän hyvä. Ilmastoitu huone.

Miinukset: Vähän liian pieni huone. Vessassa/kylpyhuoneessa onneton ilmanvaihto. Lattia hirveä vanha kokolattiamatto

Plussat: Easy to find, everything that we needed, easy booking in and really helpful member of staff who couldn’t have been more accommodating and helpful. Even easy with our dog. Thanks

Plussat: Good option for an early flight from terminal 4. Nice staff, clean and comfortable.

Miinukset: -

Plussat: Breakfast

Miinukset: Nothing

Plussat: Good location and could park the car there whilst flying out on holiday. Breakfast was nice and the staff were too.

Miinukset: The room was basic and the bed was uncomfortable

Plussat: I liked my room, and the restaurant. It was easy to get there from the coach station and to the airport the next day as the bus stops are on the same main road.

Miinukset: Can’t think of anything really, all good.

Plussat: Check in staff were quick and were able to book taxi to airport for next day for us easily

Miinukset: Bed was not comfy Room was tiny Room was too hot and air con didn't work Had to have window propped open with the telephone as did not stay open on its own

Plussat: Everything except ..........

Miinukset: Being charged £12 extra for parking!!

Plussat: Sijainti, rauhalliset huoneet, äänet eivät kuuluneet sisään. Aamiainen oli erinomainen

Miinukset: Huoneessa oli roskia lattialla, kylpyhuoneen lavuaari ei vetänyt ja pinnat olivat pesemättä (mm saippuaa paksu kerros)

Plussat: Staff were all absolutely outstanding.

Plussat: The restaurant was reasonably priced and the wait staff were friendly.

Miinukset: The location is horrible. There is nothing within close walking distance aside from a bowling alley. The hotel lobby is nice but the remainder is run down. The AC in the room moaned and groaned all night and the beds were not comfortable.

Plussat: I really appreciated the bed and the shower. Despite the size of the room, I felt quite comfortable.

Miinukset: Receptionist was not friendly.

Plussat: Breakfast was nice; decor was nice.

Miinukset: They could have had soap in the bathroom. The only soap was mounted on the wall in the shower.

Plussat: So close to airport free bus ,food was good

Miinukset: There was smell from the bathroom

Plussat: Location is perfect from heathrow airport

Miinukset: Nothing

Plussat: Very close to Heathrow Airport (10 mins from Terminal 2 by bus) and there was a light breakfast provided at 4:30am which was very convenient as I had an early flight.

Miinukset: The room was quite noisy (it sounded like a washing machine or something was being run in the room above me all night).

Plussat: My room was clean and presentable and reasonably well equipped. Perfect for a one night stop over for a flight the following day

Plussat: Ibis Styles is clean and comfortable and perfectly located for the airport.

Miinukset: The breakfast, while adequate, could be laid out better so people can locate where everything is, ie labeling would help.

Plussat: A nice comfortable room. Good choice for the continental breakfast.

Miinukset: More information on transport options would be useful.

Plussat: Staff were very helpful and friendly. Room was clean and nicely furnished.

Plussat: Cleanliness . The room was expectionally clean, so clean you can smell the freshness. I came in with a serious headache, the smell soothes my headache.

Miinukset: Think of providing body lotion in the bathroo, Shower caps as well for ladies. We don't like our hair messed up.

Plussat: Cleanliness

Miinukset: None

Plussat: Hiljainen huone, ilmastointi, hyvin varhainen aamupala. Maustamaton jogurtti hyvää.

Miinukset: Olisin kaivannut jotain tuoretta aamiaiselle, muutakin kuin omenaa.

Plussat: Spacious modern room, comfortable bed, good shower

Miinukset: No flannels and no toilet brush in the bathroom

Plussat: Rooms were fantastic, bathroom was stunning staff were superb, very nice hotel would definitely return.

Plussat: Suihku ja vuode erinomaiset. Varhainen aamiainen ok.

Plussat: proximity to the terminal

Miinukset: very small rooms

Miinukset: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).

Plussat: Big Room, nice bathroom, super modern, with decent gym...good room service.

Miinukset: At 9pm there was a 45 minute wait at the restaurant, which closed at 10pm...dinner room service ended at 10:30…completely unacceptable for an airport location...prefer a proper gym with machines rather than a multi machine...SKY TV with all the channels a preference.

Plussat: Spacious, clean and modern rooms.

Miinukset: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.

Plussat: Clean rooms and very modern

Miinukset: Check in was very slow and they struggled to find my booking.

Plussat: I loved the hotel, lovely staff and very comfortable.

Miinukset: The one thing was the smell in the lobby, why have such a sting sweet smell? It was making me feel sick.

Plussat: Did not have breakfast

Miinukset: I really would have liked a bath tub in my room, after a day of backbreaking travel. Also, the shower head spewed water all over the floor before I realized it. The glass partition is not long enough to prevent this happening. I also found the room chilly.

Plussat: The staff was top notch. They were all very friendly and made our stay quite enjoyable.

Plussat: Airport location was good, but there was learning curve re: buses, taxis, rail, etc. bedding was comfy, in room coffee pot welcome.

Miinukset: Transportation to/fro Terminals was cumbersome. Hotel staff did. point out free bus stop and provided a handout schedule.

Plussat: close to heathrow airport and public transportation. Very quiet. Very nice room.

Miinukset: Nothing.

Plussat: distance from the terminal

Miinukset: all was ok

Plussat: Staff was excellent; restaurant good; location great

Miinukset: Very slow and difficult to maintain internet connection via Wi-Fi; slow drains; only one towel in bath although reserved room for two; expensive, though reliable, airport shuttle service

Plussat: They upgraded my room and this it was ok. Rather clean and ok, nice helpful staff. Nice lobby and restaurant.

Miinukset: The Bathroom was outdated, the swimming pool is used for swimming lessons and there are no chairs. The hallway for the “regular” rooms didn’t look great, rather dirty.

Plussat: I like staying here when on my way to USA. ROOM - always clean. No breakfast have to leave too early to eat. The hoppa bus is always on time. Front staff are very cheerful and you feel very welcome.

Miinukset: It is all good for me.

Plussat: Very convenient location and the shuttle from and to the airport.Room was clean, specious,had nice view of the airport.Staff was great. Very nice breakfast.

Miinukset: I just noticed that I was charged twice for the room and I am working to resolve this, but I am sure it will be fixed soon.

Plussat: I opted to upgrade to the superior room, which offers quite a fair bit of room. The room is bright, airy, you can control the temperature to your liking. The superior room comes with a massive bathroom, and all the amenities you might need. There is tea and coffee making equipment and a handy little fridge for keeping your stuff cold. The TV is absolutely enormous. Nice comfortable room. Great service.

Miinukset: There was nothing that I did not like, having stayed here a few times, I know what I like and don't like. I prefer a superior room, but the only thing that was slightly disappointing was that no airport view room was available, due to refurb. But this means great rooms to come in the future.

Plussat: Very close to T2. Clean, comfortable room, esp comfortable bed! Nice staff too.

Miinukset: The length of the corridors!

Plussat: Queuing took a long time and staff did not serve who was next in line. Took 10-15 minutes at reception to checkin and checkout. Customer service could be improved.

Miinukset: Queueing

Plussat: Great for Heathrow

Miinukset: Overnight parking was expensive

Plussat: Felt more 2 star than 4 star. Old rooms. No matress protector broken shower

Miinukset: Old rooms. Broken shower no matress protector.

Plussat: Location and shuttle availability

Miinukset: No help with luggage or carts. Poor signage to choose correct elevator, and very long hallway that ended with only stair exit. Registration clerk could have better explained the shuttle ticket kiosk. Didn’t take foreign credit card, on board costs