Aloft Cancun

Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.

Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.

Breakfast.

Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.

Staff was very friendly felt safe even in mexico

Outdated

Very settled and consistent, good service

The room was not “airy” enough, feels a bit closed, with no option to open a window etc..