Flamingo Cancun Resort

Good location Several swimming pools which scattered the crowd

No WiFi in the room and some of the public areas We had no bath towels in the room, had to call them twice and it took them 30 minutes to bring us the towels No soap and hand paper in the reception toilets Slow service Rooms are very basic and look old.

Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot! Personnel services were great, in general, we didn't have any problems with any employee regarding the service. Flamingo Hotel has great pools and good access to the beach. Look for the waiter Osvaldo, he will take care of you!

The bad things...were so many: - Rooms are equipped with air-conditioning that cannot be turned off and in order to keep the room's floor dry, air-conditioning needs to be on all the time and it needs to be cold. I got sick because Cancun is too hot and the room was too cold. - After getting sick, we decided to not keep air-conditioning cold, so the floor was wet ALL THE TIME, I fell in the toilet because the floor was slippery. - I found a needle and thread in my room after the cleaning! I almost stick it in my foot! - In the beginning, we didn't get a safe, they fixed it immediately though. The closet in the room didn't work properly, they fixed it immediately as well. - WiFi doesn't work in the rooms at all, to use WiFi is necessary to go to the lobby and use it there. - There is a lack of English by the personnel. - The toilet is not good, it doesn't flush properly and bathrooms don't have a toilet brush.

I like that it was closed to must of things.

Really small, they didnt give you service at the beach, sometimes the staff was rude.

I liked the view

All inclusive don’t mean all inclusive here they charge you extra for a lot of stuff and the food is nasty