The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Amazing! Stay here!
An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Nothing! The staff was friendly, the food was good, the room was clean and wonderful. We will definitely stay here again if we return to Cancun.
They gave me one bed instead of two. I had roaches in my mattress, toilet clog and a/c didnt work.
Location on the beach
Food was terrible, and no one spoke English.
Hotel Staff was friendly with a relaxing environment.
Wifi didn't work half of the time.
Nice hotel but nothing out of the ordinary.
Went to Cancun for a wedding and needed an affordable hotel with standard amenities. Staff was friendly, rooms were nicely renovated, everything seemed very clean, pool and beach facilities were very nice and the main restaurant, Albatros, was pretty good.
Tried upgrading us to all inclusive when we checked in. Our flight changed to an earlier time days before so we got there at 11:30AM and they couldn't get us a room any earlier than 3pm when most hotels can. Tried selling us time shares and a raffle for a cheap bottle of wine, hidious pink towel and a cheap looking beach bag. They made you wear a black wrist band if you didnt buy the all inclusive package which made you feel "black listed". One of the cleaning ladies put someone elses clothes in our room. Nothing horrible just no wow factor.
No air condition on the room
I was not impressed by flamingo. I will not recommended this hotel
No air condition. Accomodation gave me hard time. I had a hard time staying there. I did not enjoy my time there.
The waitstaff stole all my cash while I was in the
I met another nice young couple who got ripped off with a bunch of unexpected charges.
The staff was very accommodating. The food was surprisingly good and fresh for a buffet. The sit down restaurant had a great selection and comfortable setting. The hotel throughout had marble floors and tasteful, fun decor. It is somewhat luxurious without being pretentious or intimidating.
The drinks at the bar seemed weak and there is no service to the beach bungalows or poolside. I had a vision if fancy drinks with umbrellas and fresh fruit, but instead a plastic cup and waiting in line.
La Islan ostoskeskus ja El Reyn rauniot sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on tietokonepiste, express-sisäänkirjautuminen ja ilmaiset sanomalehdet aulassa.
Perustuu 2 489 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.