Hotel Xbalamque and Spa

The location.

The wifi it's very poor.

Good AC comfortable beds really good location friendly staff good showers internet is Ok once you figure it out lots of restaurants in neighborhood cheaper to book online than booking at the property stayed three nights and was pleased with the value pool is good but cold this time of year. Interesting design lots of murals on the walls showing Mayan culture and stuff

Very Mexican lots of Mexican tourist only one English channel on the TV. Can be noisy at night close to a kind of fairground which was noisy on the weekend and lots of traffic but I sleep with earplugs anyway

Quiet Hotel English Speaking Staff Pool was Clean and Beautiful Staff was Excellent Authentic Mexican Vibe The Location is Amazing Walking distance to the Large Park Behind the hotel and Restaurants and Nightclubs.

The Shower Pressure could Be Better. The Pigeons. Elevator could be useful.

We stayed at this hotel for one night only, en-route to a family gathering at a resort near Tulum. We wanted to see Cancun for an off-resort experience. Unfortunately, we had problems with our car rental, so we ended up arriving at the hotel well after midnight. All eating establishment in and around the hotel were closed, so we ended up simply having a beer in the lounge. This turned out to be a fun experience because there was a large group celebrating a "round" maybe (60th?) birthday with a live band playing what appeared to be Mexican hits from the seventies (that everyone seemed to know and sing along to). The hotel itself has a distinctly Mexican flair, unlike those chain hotels that are all the same. We loved the ambience and authenticity it exuded. The room was big, the beds comfortable, though the sheets were a bit flimsy and "tired"... Due to our short stay, we didn't use any of the hotel's facilities (pool, etc.), so I can't comment on those.

Breakfast was quite expensive. We should have gone off-site, there were many places nearby