JW Marriott Cancun Resort & Spa

First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.

Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?

Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!

Safety Clean Food The pool Room is very well decorated We relaxed a lot , love this hotel !

Nothing , thank you Marriott

We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.

Best hotel I have ever stayed in, and I travel a lot. Discrete luxury is the theme of hotel decoration, management and service. The rooms are spacious and bright, beds and pillows very comfortable. Bathrooms are no less than decadent, special mention to motion-detection peripheral lighting. The service level is extraordinary, everyone goes above and beyond the required, this place is very well organised and managed. Suitable for both rest and work.

Despite many restaurants, there was little Mexican food available (other than TexMex), and few lunch places.

Clean, spacious and modern