JW Marriott Cannes

The location was amazing, right in the middle of the boulevard de la croissette, with everything just a walking distance away. The concierge and checkout staff were amazing. The JW Grill restaurant is very nice. Had a nice view, and good food, and nice helpful staff.

The check-in experience was extremely bad, the reception staff were extremely rude. The credit card machine at the hotel did not accept my master card, and they were both insisting that my credit card was not working. Both staff were rude and dismissive, and didn't offer any alternative solution or any kind of willingness to resolve the issue from their side. Luckily I have a secondary visa credit card that I use for emergencies. The rooms are very poor. I understand that the hotel is old, but rooms can be renovated! The rate for a sea view room that I booked was almost 500 Euros per night. I mean for that rate, one would expect to have a room that didn't look like an 80s interstate motel, in the middle of the Nevada dessert. I have to say the hotel and the room were clean. But comparing it to the Marriott chain everywhere else I've been, the facility falls way behind.

Only the place

Totally dirty room