Sheraton Carlsbad Resort & Spa

I would say the distance to Legoland- walking distance and available shuttles. Quiet area. The pool area and Restaurant facing the pool was the best part of our stay at this hotel.

First when we arrived they gave us a room on the first floor with the parking view. we had to go to the room to find out that it is not what we expected and paid for as a deluxe room which as they described has a coastal view. After we went down to let them know, the manager in charge showed us so much attitude and kept arguing instead of trying to change our room to what we paid for. 2- the air conditioner/ heater wasn't working and we froze the first night putting it on 76 degrees when it felt like 66. They had to ask Engineers to come check it the next morning. 3- The toilet clogged up the first day and they had to ask their maintenance to come fix it. 4- The beds were so saggy that you would wake up with backache every morning. 5. The blankets were not cotton and breathable, so you would feel so hot under them, but so cold if you didn't use them due to broken air conditioner. 6- We had to wait 25 min to get a table for breakfast and we had to ask the waitress for spoon, sugar, etc etc.