Carlsbad hotellia

Plussat: Spacious setup and great staff

Plussat: Everything was perfect!

Miinukset: Nothing!

Plussat: Rooms are dated. Lighting poor. Staff excellent food excellent had the feel of a old hotel. Poor signage directional signage missing at hotel entrance safety hazard. Which is driveway entrance which is exit??? Still had a great time

Plussat: The service, smell of the resort and the cleanliness

Miinukset: The resort fee didn't include spa admission.

Plussat: The service was second to none.

Plussat: Everything

Plussat: We ate dinner at the bar. The squid appetizer and sea bass dinner were fantastic! We had be best server ever!! She was so nice, gave us great suggestion. The front desk staff were also very helpful. Even though I had a problem, I would go back.

Miinukset: The hotel allows pets and our room smelled like dogs. I am allergic and my eyes were runny and my sinuses flared up. The staff was very nice. They offered to move me to a different room but it was so late when we got back I was too tired to move.

Miinukset: Cost of Golf for guests is too high.

Plussat: I liked the cleanliness

Miinukset: I did not like to pay a lot of money and breakfast was not included

Plussat: The service was incredible. Even better than the Ritz, Montage, or Pelican Hill!

Miinukset: I loved every aspect of this hotel.

Plussat: Beautiful facility. However the room they gave us was the farthest possible walk from the lobby.

Miinukset: The room was the worst location.

Plussat: Friendly staffs

Miinukset: some area of the room require some maintenance.

Plussat: Great location and an extremely comfortable bed.

Miinukset: Had to walk a little far for ice but a minor concern.

Plussat: I have loved this property for over twenty years. The location in north county San Diego could not be better.

Miinukset: Unfortunately there is a disparity in villa locations. My room overlooked Aviara Parkway where sound noise makes it difficult to enjoy the balcony. There are many more prime locates villas that are less prone to the road noise.

Plussat: Great staff. We have a 8 months infant and they were sincerely attentive to our needs. Room was baby proofed for upon arrival. The room was excellent overall. Just a great experience for our family overall.

Plussat: Bed is great, there is magic dust on it

Miinukset: Not many restaurant options in place

Plussat: Proximity to my conference. Very dated decor though

Miinukset: Air conditioning unit sounded like a croaking frog and kept me up the first night. I asked them to fix it the next day and they did. The hot water was a problem...u basically had to let the sinK run for 5-8 min to get hot water. Shower ran out of hot wate

Plussat: Everything was wonderful! The room was beautiful, nice spa, the food was fabulous and the staff was so friendly and accommodating!!!

Miinukset: Our room was not within walking distance to the main lobby and the view from our room overlooked the road.

Plussat: Excellent customer service across the board.

Plussat: The resort gardens made you feel as though you were in Maui, Hawaii. I love all the bird of paradise plants.

Miinukset: I would have liked to see more of a selection for breakfast in the coffee hut. Some smoothies or vegetable juice would be good additions.

Plussat: Very good staff

Plussat: Beautiful grounds.

Miinukset: Service was not up to the level as expected. Especially at the pool areas. I had to get up and find someone to ask for food/drinks.

Plussat: The accommodations and location are excellent and the grounds are beautiful. The staff is top notch and welcoming. One of their most outstanding features is the bedding which feels like sleeping on a cloud.

Miinukset: There is nothing to not like.

Plussat: Excellent breakfast.

Miinukset: Horrible Wi-Fi. Frequently unable to get a connection. When I did, constantly was dropped. Worked with your tech staff. They seemed to think everything was fine.

Plussat: We stayed for two nights. Enjoyed the breakfast and especially the coffee. 5 min drive to Legoland, excellent restaurants nearby. Great vacation!

Plussat: We were there on a Sunday night and for all we could tell we were the only guests. We never heard a peep out of anyone. The facility wasn't brand new, but seemed to be very clean and well maintained and we got it for a very good price. The breakfast was pretty good for an included breakfast. The eggs and sausage were a little overcooked, but at least they had eggs and sausage. I liked that they had a nice variety of salsas and hot sauces to make the eggs special. We would definitely stay here again if we can get it for a similar price.

Miinukset: Coffee could have been better. It tasted a little more like an old diner than Starbucks.

Plussat: The staff was superior. Very friendly.

Miinukset: The room was clean, but dated. Smelled musty and smelled like the AC filter needed to be changed. Mold smell.

Plussat: The whole facility is excellent . Bed is amazing. Very clean and well appointed room. Free parking. Good continental breakfast

Miinukset: Would have loved to have a balcony. Too close to freeway.

Plussat: The staff made the stay a 10!

Plussat: amazing room with 2 king bed, clean and comfortables.

Miinukset: hope that they have around on our next trip.

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: Breakfast was good but not great. The afternoon wine was a nice surprise.

Miinukset: There wasn't anything we didn't like. The location is a little off but we knew that when we booked.

Plussat: It was next to the beach!

Miinukset: Our room’s view was blocked off by the building.

Plussat: Staff was very friendly and helpfully

Miinukset: Took a while to check in as they seemed to be short staffed at the front. Attendant was very nice, just a bit overwhelmed with number of guest. Room was not as luxurious as expected but bathroom was nice.

Plussat: Right on the beach

Miinukset: Reservations weren’t correct, had to upgrade to get the room we thought we reserved. They auto shut off the hot tub every night at 9pm. The pics online are not a true representation of what the hotel is like, very low end & very expensive for what you get

Miinukset: Breakfast was lacking

Plussat: The first time I came here was about 35 years ago. The location is unique, of course the hotel has been refurbished and the breakfastroom substiantially upgraded. I look forward to come back !!

Miinukset: Location and interior

Plussat: The view was amazing once we changed rooms. You could walk down the stairs and you were on the beach. The gal that assisted us during check out was the best experience we had for the entire trip.

Miinukset: The rooms were dirty, the blankets were dirty hair and other things on them (looked like someone else had used them). The first room we got which was supposed to be ocean front was looking directly at a roof top. The hot tub was only open until 9:00 pm and automatically shuts off! Never heard of such a thing.They charged us to upgrade to the view we thought we had purchased originally. Double charged us the upgrade fee for both days (caught that on our bill when we checked out). No elevators so if you have heavy suitcases be prepared to carry up and down the stairs.

Plussat: Everything!!

Plussat: location is perfect

Miinukset: The room was covered with dust, I only stayed one night, and there were five or six bugs, but I didn't open the window.The room smells bad and the air conditioner is loud.

Plussat: Loved the location, staff, and room. Huge rooms and even though we didn't get an "ocean view" we still could see half of the ocean from our room.The staff was extremely nice and we'll definitely be bringing our 3 year old and 1 year old next time.

Miinukset: Breakfast isn't the best–wish they had eggs and meat as an option.

Plussat: The view was picturesque . Shannon the at the front desk carries this place, she should go into hotel management.

Miinukset: Seriously outdated rooms, tripped several times on the uneven flooring in room 26. The carpet felt like it had been laid over another carpet that had been folded over in different areas. Bedding was not what I expected for the money that they charged for an exclusive room. Maid service needs basic bed making 101, how to tuck in the bottom sheet so patrons feet are not touching the mattress pad. Pool was cloudy, ran out of towels. All round we were not impressed with anything the Beach Terrace Inn had to offer. CHEAP.

Plussat: the staff was the best. I wish the management would give them praise! Especially the reception and at the pool the white, dark haired quy is a jewel. They are the ones doing the results.

Miinukset: My first room for one night (33) was terrible, stuffy, carpet especially, second (62) for 8 nights was and comfortable enough.

Plussat: I liked: Friendly, helpful staff Location on the beach Large attractive room with king bed Pool & beach facing room view Large fancy bathroom Room fridge Wine glasses and corkscrew provided Very close parking Continental breakfast buffet and ample seating Beach equipment loan

Miinukset: I didn't like: Area traffic Steep, narrow stairways High price (well, it was right on the beach!)

Plussat: Newly renovated rooms. We've stayed here a few times over the last couple years and have always had a great time. Friendly staff and excellent location. We'll definitely return!

Plussat: We loved everything about this property! Location , customer service, fire pits ❤️❤️

Plussat: The location is the best, rooms are wonderful as well. Like the coffee!

Miinukset: The exercise room needs some TLC including equipment.

Plussat: Room was immaculate n staff very friendly. Loved the fire pits at nighttime.

Miinukset: There was a white truck parked right in front of our room which was an eye sore. Who wants to look out their window with this nasty truck right there for 19 days. Staff said that that spot was a public parking spot which made no sense at all. Breakfast was coffee from machine n bagels, yogurts juices everyday which had to be taken to go

Plussat: I love the room. So clean and comfortable. The fire place and the poor is wonderful Thanks

Plussat: Location

Miinukset: Broken security gate, no coffee in room, non refundable policy is horrible, broken toilet seat.

Plussat: Clean, very comfortable bed and a huge courtyard for my kids to play. It's walking distance from the beach, restaurants and stores. We will definitely stay here again only next time We'll stay longer.

Miinukset: I really don't have any complaints about this place.

Plussat: Location,value

Plussat: I really liked​ how close the hotel is to the beach and the restaurants. Also, the Hawaiian feel the resort has really made me feel like we were on a Hawaiian vacation. Loved it!

Plussat: The front desk personnel was exceptional in being helpful about the resort! She was willing to make sure our "stay" at Ocean Palms Resort was really nice. The rooms are bright and cheery and very clean! The grounds are beautiful! We will return!

Plussat: Location to beach and restaurants.

Miinukset: Said it included breakfast but actually not a breakfast.

Plussat: Light breakfast, free beach chair & boogie board & beach towel rentals, SO close to the beach. Nice pool area and fire pits. Great for couples or families! We loved it.

Miinukset: No

Plussat: kitchenette, breakfast, happy hour, comfortable beds, quiet location

Miinukset: 10 year old property with breakdown problems - ice machine broke on our floor, sewerage blockage in parking lot with overflow.

Plussat: Location

Plussat: Good location, the staff is friendly, and the rooms are spacious and clean. The free breakfast was very good.

Miinukset: Since there isn’t a full service restaurant, there aren’t any restaurants close by (if you are new to the area). It’s really just located around other hotels. There are no facilities for charging an electric vehicle. There is an outdoor outlet, but it’s located right next to a handicapped parking space. That’s a deal-breaker for us, so we won’t stay there again. There are hotels nearby that do have those stations so they really need to upgrade.

Plussat: The breakfast was one of the best hotel breakfasts I’ve ever had. Loved the layout of the rooms, perfect for a family

Plussat: clean property, good breakfast

Miinukset: ROOM WAS NOT READY! Not even close to their posted check in time. This nearly ruined our reason for being in Carlsbad...a 5pm wedding. We had to find somewhere else to get ready, and our room was NOT ready until after 6pm. CITYWIDE issue with check in.

Plussat: We spent one night here after a visit to Legoland. Room was clean. Staff was friendly. Everything was newer. The kids loved it. We were very happy and will definitely stay here again.

Miinukset: There were a few ants in the kitchen the following morning. It happens. Notified the front desk upon checkout.

Plussat: Christmas decorations very festive environment! Great breakfast!

Miinukset: Large family stomping around above us at 5 am!

Plussat: Friendly staff. Great accomodations. Our room was spacious and clean. The pool area was very comfortable for us to relax. The bonus was that it is pet friendly.

Miinukset: I can't think of anything.

Plussat: My kid love the room and the bed so comfy. Breakfast is excellent more choices but hope more meats and fruit choices.

Miinukset: Nothing so far.

Miinukset: some furniture worn/damaged

Plussat: Location to Legoland, size of the room, and the breakfast was phenomenal! We will be back again in about a month!

Plussat: We stayed in a suite there was kitchen in the room and it was like 1 bed studio. Breakfast options was good.

Miinukset: We requested a baby crib, they bring it unassembled. We had to figure out how to assemble it, and the crib does not seem clean. Bed was too soft.

Plussat: The heated pool and it no traffic.

Miinukset: The location, plus it nice and quiet.

Miinukset: More options at Breakfast. Too crowded. Not enough room for all the guests.

Plussat: Very nice and close to Legoland

Miinukset: No

Plussat: I was able to check in a little earlier and loved the late checkout at 12:00. The breakfast was excellent. The parking was was great.

Miinukset: The 3rd floor elevator light was broken, had to call the front desk to get an elevator up to the 3rd floor.

Plussat: Easy check in and out process; comfy king bed; nice bathrooms, Free WiFi and breakfast; free parking

Miinukset: No shuttle to Legoland; breakfast ended too early; no room service; short staffed; sofa bed was really springy, but luckily the kids didn’t mind; bathroom door was too heavy and closes automatically; no tub for the kids

Plussat: Really nice clean hotel with great staff.

Miinukset: One use throw away plastic at the breakfast is sad to see. Washable plates, glasses, cutlery would make such a difference to what goes in the bin

Miinukset: Staff was rude and ended up charging me double for my room. When I pointed this out they told me there was nothing they could do. The girl at the front desk was on her 5th day of work and was left alone. I do not think I will be using this outlet to book

Plussat: Very clean and comfortable.

Miinukset: No.

Plussat: Location

Miinukset: Drunk guests. Guests service lacked on being helpful.

Plussat: location

Miinukset: flooding in the bathroom, stand shower doesn't drain, inform the front desk, only things they do just bring us extra towers.

Plussat: Polite staff, clean room and good breakfast. I love the location as It's in a quiet neighborhood. Will stay again

Miinukset: Breakfast set up could be more efficient. The curren set up is not able to handle crowd.

Plussat: The cleanliness and the staff was very helpful.

Miinukset: Besides price but it's what they run there.

Plussat: Nice View!!!

Miinukset: YES!!! Your description of the hotel stated PETS were allowed. Upon arrival we were told they weren't. We had to make last minute arraignments to put our dog in a pet hotel. It was the strain of having to do that last minute. Please confirm in the future

Plussat: The location was awesome

Miinukset: they had regular height chairs at the bar counter!

Plussat: Location

Miinukset: Very late check in although early check in requested; parking is expensive; room is very old

Plussat: Close to everything down town

Miinukset: Our room was somewhat warm and not in the best location.

Plussat: Location

Miinukset: No, nice place

Plussat: Cleanliness, quiet rooms, location and the housekeeping staff.

Miinukset: I understand that front desk employee's should be professional but friendly and kind smiles would help.

Plussat: Amazing location

Plussat: Centrally located in Carlsbad Vllg;short walking distance to village,beach,dining,nightlife.Accomodating&friendly staff.Also has timeshare amenities-cocktail hour,music,teas/coffee,offered to guests w/o charge.No pressure;nice place for the rate;older rms

Miinukset: The room was very nice, but having a street side rather than ocean/west view would have been better.Very noisy traffic&people for Sunday/Monday holiday weekend.But not unexpected.Welcoming atmosphere&snacks/wine for cocktail hour. Music, too!Coming back!

Plussat: Location &staff

Miinukset: No

Plussat: Location location location. Right by the beach and lots of cute local restaurants

Miinukset: Staff was totally focused on getting guests to follow rules about everything and not on how to make this the most enjoyable experience. No flexibility and felt like middle school... Despite the location, not sure I'd go back.

Plussat: We loved the location of the Carlsbad Inn. It was close to the Village and restaurants to walk to dinner. The hotel also had beach chairs, sand toys, boogie boards along with beach umbrellas for us to check out for the day. It was a wonderful beach day!!

Miinukset: We loved the Carlsbad Inn and will be back!!

Plussat: Great location across the street from the beach and walking distance to many restaurants. Comfortable one bedroom suites. Front desk staff and housekeeping staff are very friendly and efficient.

Miinukset: tiny swimming pool tiny fitness center $20 per day extra charge for parking, wifi etc.

Plussat: Location. Large rooms. Nice amenities.

Miinukset: Cockroaches in bathrooms by pool area. Should provide easier access to beach towels.

Miinukset: The property overall is quite noisy from the inside guest traffic not outside street traffic. Whenever closeby guests move around, take showers or walk outside the rooms, we heard pretty much everything. It seems the property us quite old and does not have guest noise cancellation of any form. Thank you.

Plussat: central location almost at the beach, nice town with good restaurants

Miinukset: No value for money (far too expensive), no clean room with lack of space, dark and noisy and no good breakfast

Plussat: Location

Miinukset: No

Plussat: Can't beat the location.

Plussat: Room right next to pool , so had to keep curtains closed all day, no natural light in room.

Miinukset: Room next to pool , no ocean view

Plussat: The location across the street from the beach, near Carlsbad Village, and Legoland was great. Nice size rooms. The Rec room, in-room DVD players, and DVD library are great for families. Free parking, wifi, and breakfast.

Miinukset: Tub and shower tile a little dated. The beds and bedding were not as comfortable as other hotels.

Plussat: Location is great!!!

Plussat: Staff and sitting area in room.

Miinukset: Room was on bottom floor by the pool. It did not have a terrace as I believe it originally stated it would. It was dark. The furniture was dated and chipped and the room smelled musty or like an animal had been there and it was not supposed to have pets in it. Turns out they have time shares on the upper floors and the rooms for nightly stays are on main floor. This was not notated in the hotel description.

Plussat: Location

Miinukset: N/A

Plussat: Close to everything we wanted in Carlsbad Enjoyed the family visit at the beach

Plussat: Great location, friendly staff

Miinukset: Hot tub is moldy Heating system is outdated

Plussat: The room

Miinukset: They overcharged my dad big time on his incedental hold. Like his whole budget for vacation

Plussat: everything, hotel was excellent

Miinukset: everything was great

Plussat: Great breakfast. Clean room. Nice location.

Miinukset: Hard to get towels for the pool.

Plussat: Steve was very courteous and friendly.

Plussat: Very nice hotel in a great location. Everybody was very friendly and helpful

Miinukset: All of the hot food in breakfast room was either Luke warm or cold. Please turn up the heat under the containers so the food stays hot.

Plussat: The amenities

Miinukset: Nothings

Plussat: Kind staff, clean room, good breakfast

Plussat: Staff the hotel .food was great rooms were comfy very nice

Miinukset: Every time was fine maybe checking out time .1200 pm instead of 11oo am

Plussat: Hotel was close to LEGOLAND and very clean. Good breakfast. The only thing we didn’t like was small and uncomfortable sofa bed in the living room.

Plussat: Staff was great....Tricia at the front desk was wonderful. Also the Tall lady who works the breastfast shift is the dining room was so great...both very friendly and went out of there was...

Miinukset: Really no complaints

Plussat: It had just what I needed

Miinukset: My room was located in the back that had no handicap access for mymother

Plussat: Breakfast and breakfast staff great. Room kitchen was great.

Miinukset: Website gave check in options but facility did not honor. Booked for early check in but was not honored.

Plussat: Great Location

Miinukset: Security-someone had key to the room and took an iPhone charger. Very large. There were teams of high school soccer teams staying. Cheaply remodeled but ok for the price.

Plussat: The people and the service.

Miinukset: Rooms could be more spacious and I really wanted a the big tub with jets but only one room had it, and it was my girl friends birthday.

Plussat: The complimentary washer and dryer

Miinukset: Nope great hotel

Plussat: Clean and comfortable

Plussat: The cleanliness, all that their is to do to keep us entertained.

Miinukset: You could hear people walking around on the floor upstairs and the ceiling would creak

Plussat: I just want to start off by saying Judy at the front desk was AMAZING!!! working in customer service myself its rare to find someone like this. She made our trip so much better and we are very grateful Thank You. There pool/hot tub area is amazing. I love that there is so much for the kids to do. They also have this snack corner you can shop from haven't seen that before love it. Every staff member that worked there was super helpful.

Miinukset: The Small towels at the pool.

Plussat: everything is perfect

Plussat: I stayed with my son and a few members of our youth hockey team. Everything about this hotel was amazing. The staff, service, cleanliness, amenities, ambiance and parking. I love how many different activities there were for the kids to play and how nice the seating areas are. We will be back!

Plussat: Staff, Food cleanliness.

Miinukset: Overcharged for two additional charges, say it will be corrected. One waiter, Bartender not to nice on wednesday.

Plussat: For a three star hotel I found this to be top notch. The room was clean and modern. The bed was very comfortable and the place was quiet. I would highly recommend this hotel to others and will stay again in the future.

Miinukset: The only thing I didn't like was the coffee they provided in the room. That's picky but I would prefer Seattle's best or Starbucks.

Plussat: Room was very modern and spacious.

Miinukset: Area was a bit isolated, not much around.

Plussat: Nice staff. Great accommodations.

Plussat: The quiet, it was nice not to be able to hear the next door neighbors, no one to disturb my sleep.

Miinukset: There was no laundry room, I had to go down the street which was an inconvenience.

Plussat: Cute quiet area in the middle of town. Amazing staff

Plussat: the staff was polite at front desk and on the phone.

Miinukset: the restaurant that was advertised as having 24/7 room service had been rented out for a private event and half the menu was not available at all. can't get a free beer or free chips at the restaurant if I'm not even allowed in

Plussat: Large room thoughtfully furnished.

Miinukset: Very little sound insulation between our room and the room above. No heating in bathroom.

Plussat: Overcharged for a holding fee. Too expensive overall. Good food next door.

Miinukset: Was interrupted by maintenance. They should'have called me first.

Plussat: Beautiful different hotel

Miinukset: No besides the weather that weekend

Plussat: Amazing view and a bottle of champagne and some s'mores awaited us in our room upon check in. Wonderful

Plussat: The deck with wood chairs to sit outside.

Miinukset: yes, luck on our door broke, we had to switch rooms at 10 p.m. New room had no robes, there was no apology or offer made for inconvenience. Could have reduced resort fee.

Plussat: Lake view, sound of nature, sound of the water spraying in the pool

Miinukset: no Spa on site for being a resort.. 1 place to eat on site.. pool closed early for being a weekend..

Plussat: I liked the location ok. It was quiet and relaxing area

Miinukset: Our room was completely differnt than what we booked. Instead of a king bed, there were two full size beds. And instead of a lake view, we got a view of their parking lot. They refused to provide compensatio for there mistake. The Manager was very rude.

Plussat: Our room was amazing. Large. The bed was very comfortable, the lake view was great, and the shower excellent.

Miinukset: The stairs to the 2nd floor could have been better lit. There was no heating in the bathroom and it was cold. Low water pressure to the washbasin but the shower was fine. An allowance of 2 coffee pods per day per room. No choice. Only drinking glasses were jam jars. Bottles of water were $5 each. Greedy. Only breakfast option was $50 buffet. Who wants an enormous breakfast on thanksgiving?

Plussat: Beautiful!!!!

Miinukset: What’s not to like?

Plussat: New; safe

Plussat: Our reservation was missing and not in the system upon late night arrival.The manager was awesome and assured us he would fix everything. Awesome costumer service! Absolutely great stay with children. Housekeeping breakfast was phenomenal!

Miinukset: Nothing. Everyone went above and beyond! Especially manager! Highly recommend for travel with children!

Plussat: It was clean with good housekeeping- kind and hospitable staff. Good breakfast and good access to rooms.

Miinukset: The gym equipment needs an upgrade.

Plussat: Staff was friendly

Miinukset: Room was incredibly small, location was not ideal, pool was gross

Plussat: Location is nice, beds were comfortable, frig and microwave always nice to have, breakfast looked nice, though we didn't really take advantage, shower was great, quiet rooms, staff were nice!

Miinukset: The only negative was that one of the dresser drawers wouldn't stay closed, so it could have been hazardous for my 91 year old mother if she were to hit or trip over it...

Plussat: There is daily complementary breakfast and there are great choices. Not the typical continental. It wasn't great.

Miinukset: During reservations, I asked for two king beds, which they do not have.

Plussat: Great breakfast, friendly staff

Miinukset: Location was fine but a bit off from where I wanted to be

Plussat: Everything was great, clean room and the breakfast was excellent. Would stay here again.

Plussat: Near Legoland & had complimentary breakfast at a reasonable rate.

Miinukset: Little glitches - upon arrival, the automatic doors didn't open, so we had to bang on the glass door to catch the attention of the person at the desk. They ran out of hot water for breakfast and it was hard to find people to restock breakfast items.

Plussat: Great complimentary breakfast!

Plussat: It was close to Legoland

Miinukset: People stomping above us! Walls thin you can hear everything. Please know they make you pay for the whole booked days when you check in! No cash!

Miinukset: Only had paper coffee cups No water glasses or plastic cups

Plussat: Staff, new modern large Flat Screens in both living and bedroom, good breakfast, great location for visiting golf comapny HQ

Miinukset: nothing

Plussat: Breakfast is good, location great

Plussat: The Staff - very friendly. Best 3 star hotel I have ever been, maybe becuase, it was in Cali...lol

Miinukset: Not really...thank you

Plussat: Staff was great. The front desk staff was friendly and helpful with a planned room change and during checkout. Breakfast was good, though the selection was better during the week than on the weekends. Rooms were clean, spacious, and had lots of outlet

Miinukset: The free internet was too slow to be useful. Couldn't even load an email.

Plussat: Free breakfast was a plus.

Miinukset: Rooms are extremely small compared to othrr residence inn. Not enough waffle irons.

Plussat: The room was clean everyone was very nice and friendly to me and my family

Miinukset: Nothing at all everything was perfect..... But for breakfast a lot of people don't eat pork which is me we would love if you would have Turkey or beef sausage for those who don't eat pork

Plussat: The decor of the rooms is contemporary and useful, and the staff is very friendly and accommodating. The free buffet breakfast was consistently good and plentiful.

Miinukset: One the surface the rooms seemed clean. But some of the kitchen dishes and utensils were dirty, Under the tables and inside drawers where I put my clothes were dusty. The room needed a deep cleaning, perhaps the housekeeper had a bad day that day.

Plussat: Nothing I was so disappointed I cant even get I in my car or my home.

Miinukset: Someone stole all my valuable items and they didnt have no security,also I went to front office and they couldn't help me .

Plussat: The breakfast was excellent! The hotel was very clean, quiet and friendly. It couldn't have been better.

Miinukset: n/a

Plussat: It was close to everywhere I went to

Miinukset: When I made the To reservation for the hotel it was a Room that I request but deny get it on the time that I made the reservation

Plussat: The breakfast was great! My kids enjoyed the waffle maker.

Miinukset: An oven in the suite would have been nice.

Plussat: Room layout n d breakfast

Miinukset: Bath door swings out towards d vanity sink.

Plussat: The different pools and jacuzzis The fitness center The vue restaurant The place as a whole-village like and very spacious

Miinukset: The smell in the rooms (some chemical:against mold or insect?) A bit outdated / carpets in hallways dirty

Plussat: The grounds were amazing and well kept

Miinukset: The rooms were good but a little dated.

Plussat: The property is beautiful and very well maintained.

Miinukset: Distance to parking is quite far.

Plussat: Kids pool

Miinukset: Food was overpriced for the quality

Plussat: The pools, staff, and evening band were excellent.

Miinukset: The toilet was leaking. I called earlier about toilet issues and they sent somebody up to fix it. Later in the evening I noticed that it was leaking because my pants were wet.

Plussat: Excellent Service/Staff

Miinukset: Time to replace the carpets

Plussat: Every staff member we encountered was gracious and welcoming. The family pools are ideal for kids, and my two had a blast! one evening, there were free smore's kits for the kids, and we loved roasting marshmallows and meeting other families with kids. It is close to the beach and close to Legoland.

Plussat: Was very clean and spacious. The food was very good. Bed was comfortable.

Miinukset: Phones in room didn't work. The iron ruined my shirt and staff was indifferent. The service was poor especially for a $500/night room.

Plussat: Great resort and facility. Wonderful staff.

Plussat: Location

Miinukset: A lot of deferred maintenance, paint and baseboards worn out.

Plussat: Staff was great, food was great, golf course was in wonderful shape, staff there was great too.

Miinukset: Our room, 802, smelled musty. We had to continuously sign back on to the free internet and sometimes it would take a half dozen attempts.

Plussat: Restaurant had great good and the views were beautiful.

Miinukset: Updated room decor.

Plussat: The service was great! The rooms were clean and quiet. The free breakfast was good and the view from the breakfast room was fantastic. They also had a balcony to sit and eat also which had an awesome view of the ocean.

Plussat: Beautiful view and very good Breakfast with fresh fruits and a lot of different stuff....

Miinukset: The rooms are a bit out of age...its a bit pity beacause the location has so much potential.

Plussat: Great location and good breakfast

Plussat: You are literally right across the street from a great beach! We could walk down and swim and play for a few hours, go back and do other things, then head down again if we wanted! Amazing views! We saw dolphins (or porpoises?) while eating breakfast!

Miinukset: This is not a big deal . . . they only had pre-packaged breakfast foods, but that was because they were remodeling their kitchen and they posted a notice about it, so by the time someone else goes, the breakfast will probably be even better than it was!

Plussat: I really liked everything about this hotel. Location, cleanliness and size of the room. The amenities and the proximity to restaurants and the beach.

Miinukset: I dont have any complaints at all about this hotel.

Plussat: sijainti pikkukaupungissa ja aamiainen

Miinukset: hotellin reception oli aika piilossa

Plussat: LOCATION

Miinukset: Lighting, low quality coffee maker and coffee.

Plussat: The location was very nice and the hotel was ok. the staff was good. The breakfast was good

Miinukset: Saturday night was terrible. Other guests were loud and obnoxious from 2200 to 0300 hrs. We called down to the office 2 times and other guests hollered down to the party in the courtyard to go somewhere else but the party continued. We got not refund

Plussat: Derek the receptionist was brilliant couldn’t have been more helpful. I wasn’t well and we were early and he provided solutions .. Goid welcome

Miinukset: Nothing

Plussat: Everything!

Miinukset: Only one I’ve machine!

Plussat: The location is amazing

Miinukset: N/A

Plussat: It was very relaxing I have a lot of peace of mine and beautiful view.

Miinukset: Having more time there.