Chambray-lès-Tours hotellia

Plussat: Staff amazing.. friendly, helpful and efficient. Shower hot and powerful. Bed comfortable Breakfast excellent..good range, lots of it and very fresh.

Miinukset: Bedroom carpet stained and in need of replacement.

Plussat: it was very basic and small, but ok for our needs, early start did not have breakfast, plenty of choices for food outlets nearby, very quiet, plenty of parking, easy access off auto route, requested ground floor and obliged, wifi ok

Miinukset: bed could of been more comfortable and toilet area bigger

Plussat: Eveything was perfect ! Naima at the reception was very professional and hospital. Thank you so much!

Plussat: Disappointing appearance but considering the cost, good

Miinukset: No tea making in room

Plussat: A good but very basic hotel very suitable for a "no frills" overnight travel stop. Simple, clean, very economical but not luxurious. Staff very helpful. The hotel is based on an industrial park but does not do evening food. There is a Chinese (buffet style meal) within easy walking distance BUT be warned the food I had there, although tasty, was cold and to my mind expensive for what you could put on your plate. The Chinese Buffet place was nothing to do with the Hotel and my comments on the Chinese are stand-alone information and are not detrimental to the Hotel

Plussat: was the perfect stopover for our onward journey. Reception staff were lovely

Miinukset: Nothing

Plussat: Was a great stop over - the staff were really helpful and welcoming

Miinukset: It was just what we wanted

Plussat: Location for our onward journey

Miinukset: Bed very hard

Plussat: The showerroom the tranquility.

Miinukset: nothing.

Plussat: it's convenient for the price

Plussat: Very friendly and efficient staff, good location, unbeatable price offer, rather comfortable hotel room, perfect Wi-Fi, free but not secured parking.

Miinukset: Bath/WC-room slighthly weared our however nothing dramatic.

Plussat: Cheap rate, but this time not worth of it.

Miinukset: Very small and uncomfortable bathroom. Shower was not cleaned properly, especially shower curtain was stained and dirty. Shower was most probably also clogged, as water was not going down and we had to pour water slowly. Also WiFi Internet was not working, and there was noone to ask for help after 10pm at front desk.

Plussat: Clean empty box like room with nice bed and pillows.

Miinukset: Outside of town.

Plussat: It is very good price to stay in this hotel for visiting Loire area to see castles, only 30 min to 1 hours driving...

Miinukset:

Plussat: Convenient location for an overnight stop while driving back to the UK

Miinukset: Automated reception didn't work, no bath towels, very expensive vending machines, not good value for money compared to other places we have stayed.

Plussat: We arrived very late and the front desk was not occupied, but could check in easily thanks to the note they left us. The breakfast provided sufficient choice and all tables were very clean. The personel is very friendly and helpful.

Miinukset:

Plussat: it was cheap, clean and convenient

Miinukset:

Plussat: easy access, quiet location. Good point for tourism.

Miinukset: too small room

Miinukset: The bed, the weather was so hot and humidity.

Plussat: good location for truck stop

Miinukset: one bathroom for all

Plussat: Staff helpful and friendly.

Miinukset: No sinks in toilets! Not good.

Plussat: Clean rooms very uncomfortable beds but hey what do you expect for €40 rooms? Good for a last minute

Miinukset: Beds Sink inside the room with no soap or towels

Plussat: Staffs are helpful. The lady at reception helped me calling taxi and with other informations.

Miinukset: No fan, air condition(damaged) in the room.No ventilation and its hellish heat inside the room. Until 9 pm I kept the windows open for air but for night its terrible heat inside. Few times my digital door lock was not working and needed help from reception.

Plussat: Location was very good and good value for our stop over on way to Spain. Convenient for motorway and avoiding toll roads in the way. Rooms are comfortable. clean and had good sleep.

Miinukset: We had authorisation payment issue I didn't recognise in my account at first, which I am sure will be sorted, communication with the Hotel very good.

Plussat: Good breakfast, fast checkout, helpful staff.

Miinukset: Rooms far to small, ground floors windows did not allow to be opened on to a security stop, no air conditioning in rooms.

Plussat: The hotel is easy to find, very obvious Frome the roadside, with plenty of parking, standard and disabled. The key collection for guests turning up early or late is superb, it also allows you to just turn up, pay for a room, and collect a key, should the need ever arise. The rooms are clean, warm, and the bed was very comfortable!

Miinukset: The flush on the toilet was too weak to even remove toilet paper, so best avoided for anything more solid!

Plussat: Very clean. Super comfortable bed. Pet friendly.

Plussat: Friendly staff , clean room and bedding . Ideal location for an overnight stop whilst travelling South.

Miinukset: Only one criticism = the pillows need replacing and two each would be nice , dont let that put you off as we will be staying again.

Plussat: The location and free parking

Miinukset: No kettle in room Bed was not very comfortable

Plussat: The staff were very helpful in accessing the hotel wifi

Miinukset: It was being refurbished so was noisy and dusty

Plussat: Very friendly staff, clean and comfortable,excellent value for money

Miinukset: there was a drinks vending machine in foyer, possibly could do with a coffee and snack vending machine

Plussat: As already indicated: friendly staff, good supply of towels, satellite TV including sport

Miinukset: Noise from main road when window opened on account of heat

Plussat: The most important thing were the kindness of the staff and the cleanliness of the establisment. Very impressed

Miinukset: the location is a little bit out of town

Plussat: Convenient location, adequate facilities and pleasant staff

Miinukset: Poor quality room, Although bedding clean, the general state of the fixtures and fittings inc carpets was very poor. Stained carpet. Broken picture with glass a safety hazard.

Plussat: Easily accessible by car

Miinukset:

Plussat: No smoking rooms are completely seperate from smoking rooms

Miinukset: Bit tired - no tea or coffee making facilities in room or foyer

Plussat: easy acces, good attitude of hotel staff

Miinukset: no

Plussat: It was fine for a short stop in transit.

Miinukset:

Plussat: The restaurant had a widw selection of foods although the menu was in french, but could of had an english translation.

Miinukset:

Plussat: Location

Miinukset: Couldn’t get access to hotel with reference details so had to find another hotel nearby, which cost 3 times as much, extremely angry

Plussat: Easy to access en route from Barcelona to Caen port!

Miinukset: Nothing!

Plussat: Budget hotel no frills just right for a quick stop over

Miinukset: I Don't think breakfast was worth €5. No fresh meat or pastries just rolls or toast with tea coffee and orange juice.

Plussat: Premiere classe. It is what it is - a bed for the night at a cheap price.

Miinukset: The shower and the pillows - a bit bigger than tea bags!

Plussat: Room was extrely small, bathroom/shower had mould and needed replacing, one bed was terrible.

Miinukset: generally poor

Plussat: Clean, very friendly, easy accessible

Miinukset: My wife is in a wheelchair, and although the room was very wheelchair accessible, there were 2 problems in the bathroom, first the seat for having a shower is far to small, and secondly, although the the shower was at the correct height for my wife sitting down , the bracket to hold the shower at standing height was not there, broken, and had never been replaced, now if I don’t tell you of these things the company will assume everything is ok, 2 small points but they need fixing

Plussat: Great for an overnight stop ..nice and easy to find on the drive back up to Le Havre. The bed was comfortable and the breakfast was very good.

Plussat: Cosy room, hot shower, comfortable bed and pillows. Evening meal and breakfast very good. Friendly staff

Plussat: Everything was good. Clean, comfortable stay with helpful, good humoured staff and excellent breakfast. Good location from Autoroute, secure parking. Good value, have stayed before and will continue to stay on regular trips to France.

Plussat: Staff were very good, welcoming, helpful, cheerful, delightful. Pleasant atmosphere, comfortable bed. Quiet location very close to the A10.

Miinukset: .

Plussat: very friendly staff

Miinukset: WFI: very poor connection, very unstable. useless practicall the all time.

Plussat: Good quiet location. Very clean and comfortable. Lounge area with books and television. Staff excellent and welcoming. Breakfast good with frozen yoghurt a bonus! Perfect for an overnight stay - would recommend.

Plussat: Friendly staff, efficient check-in and check-out. The position is really convenient when passing through the area and a long distance journey. There's a supermarket just 150 meters away and the nearest supermarket petrol station is less than 5 minutes away. Kyriad provide a great regionally-themed choice for dinner, along with a good selection of drinks. Large secure car-park. Breakfast is way above what you would expect for a relatively budget hotel, including range of bread, yoghurts, ham and cheese. Comfortable beds and large shower. Quiet at night. We have stayed before and look forward to returning.

Miinukset: Holder for shower head was broken, so it was effectively a handheld shower - these things happen, not a big problem.

Plussat: all of it, the view, the owners, the room the service the location and the quiet delightful pool.

Miinukset: well initially the small limited menu all based on a salad style. But the salads are their speciality and are big bold and very satisfying in terms of differing content of say meat or fish

Plussat: The room was basic but clean and was perfect for a 1 night stopover. It did have the facility to make coffee or tea in your room, which was nice. Wifi worked perfectly in the room and the carpark is secured by a gate which closes at midnight. No extra charge for parking your car. Easy access from the motorway.

Miinukset: The restaurant was closed for dinner but this was not a problem because the neighbouring Campanile restaurant was open which is a 2 minute walk.

Plussat: Friendly reception staff willing to translate anything in English, decent breakfast buffet. A pleasant surprise for a 2-star hotel.

Miinukset: The "how to use the internet" instructions in the room were plain wrong (and seemed to be for a different hotel/chain?); the restaurant served a daily menu dinner choice with two options, but the regular menus were still on the tables, resulting in a bit of false advertising.

Plussat: Staff was very helpful and the room was clean. We had a car so we could travel easily into Tours and into the Valley to visit the castles. Without a car, some research would be required to figure out transportation into downtown Tours.

Plussat: helpfulness of staff under stressfull circumstances on outward journey to UK

Miinukset: better choice of menu for both evening meals and breakfast and the possibility of being in englisThis is just a personal opinion.

Plussat: It was an adequate hotel to suit our purpose. We were on the way to Calais from Spain and it's a great stop off. Very easy access from the motorway. Not the kind of hotel you'd spend any time in but simple and clean.

Miinukset: Literally only used the room, we ate out as didn't really fancy the restaurant in the foyer.

Plussat: Staff were excellent - polite and helpful at all times. Room was basic but clean and good for a one night stay. Location good because easy to find so it meant we could continue with our onward journey the next dauy with ease. Hotel is also close enough to go into Tours City centre for an evening meal.

Miinukset:

Plussat: The hotel was modern, with some touches of design elements. The room was rather small, but served us well for one night. The hotel is convenient for guest traveling by car and offers free parking.

Miinukset: The breakfast was a little too basic, but was presented very delicatly.

Plussat: The loction was good for us/ as we planned to go outside Tours. The Room and the hotel were very pleasant.

Miinukset: It is a new hotel, but there is no lift. It was very hard for us to get to the room with all our laggage!!! We were really disappointed....

Plussat: Great position for us as we were travelling down to Spain with our 3 dogs. Room was spacious, clean and comfortable. The food in the restaurant was fantastic value for money - typically french dishes, simple and full of flavour. The staff were amazing too and very helpful.

Miinukset: The bar area was very small.

Plussat: Bed was OK.

Miinukset: Room was tired needed a paint job. Garden I thought I read on one of the websites it was secure for my dog to have a wander wasn't secure at all

Plussat: Nothing but smiles and confort

Plussat: Location is very good, parking easy and free. Our 6th visit to this hotel - half way between Calais and the Spanish border.

Miinukset: The very good restaurant is closed on Sundays.

Plussat: The restaurant was very good

Miinukset: They disconnected the central air conditioner and we didn’t have air in the room. It’s was too warm. We couldn’t sleep.

Plussat: The staff were very friendly. The room was very comfortable (and colourful!). The dinner was absolutely delicious! The breakfast was very good. The location was very convenient just off a main road (which one did not hear from the room & the noise was reduced by a thick bank of trees in the garden) and only a couple of miles from the motorway.

Miinukset: Pity they didn’t have eggs & bacon on offer for breakfast as we have had in some French hotels - but yes l know this is France.

Plussat: Clean,comfortable,helpful and very friendly staff. Food was excellent.

Miinukset: It was expensive for the quality of accommodation provided.

Plussat: The restaurant was closed do to the virus but the girls on reception was so helpful giving us a number who would deliver food to our room

Miinukset: Nothing

Plussat: Everything, great location, great staff member, room spot on

Miinukset: Nothing

Plussat: As always, a very comfortable half way stop for us. Conveniently placed and conveniently priced.

Plussat: close to motorway and plenty facilities nearbu

Miinukset: limitations due to covid 19

Plussat: convenient for a over night stop.

Miinukset: Unfortunately our small dog was not aloud in the Restaurant so we had a takeaway which was very nice.

Plussat: Staff very good

Miinukset: Very accommodating considering I'd booked the wrong date

Plussat: Friendly approachable staff most of whom spoke English,easy parking,restaurant,good sized room,complimentary tray, WIFI,close to the motorway and some shops,and for me personally it is close to Trousseau hospital.

Miinukset: I would prefer to pay for WIFI and have a secure site but this is a minor detail.I always choose to stay in a Campanile hotel if possible when I am in France as I like Campanile very much.

Plussat: Had a comfortable overnight stay on our way home to the UK. It had every facility we needed. Will use again

Plussat: Leaving was the best bit. It was over-priced and offered nothing.

Miinukset: The room was small, cramped and airless, smokers frequenting balcony outside rooms made non-smoking rooms a joke. Noisy. Fan in bathroom didn't work.

Plussat: easy to get to from A10; food available on site; menu in English was same prices as in French (another chain it wasn't!)

Miinukset: should have been advised to book a table for the evening meal

Plussat: Very friendly staff, good dinner menu. A great overnight stay.

Plussat: Great reception staff, close to supermarkets and restaurants, easy parking. Breakfast was good (not quite as good as other Ibis styles hotels I have stayed in). Lift was broken at time of stay, but these things happen.

Plussat: A good surprise

Plussat: Didn’t have breakfast

Miinukset: I thought the staff thought they were doing you a favour by being there during the virus. They thought they could be as uncooperative as they liked. They wouldn’t take extra trouble.

Plussat: I arrive just as France went into lock down for corona virus. I had a delicious dinner in a nearly empty restaurant and breakfast was in my room. Hand cleanser available at reception, staff very helpful

Plussat: Convenient location near A10 motorway. Nice room for family of four, good quality breakfast. Friendly and helpful personnel.

Miinukset: Nothing, really. Elevator had just broken down when we arrived for our recent stay, though - this being a bit inconvenient for getting baggage to the third floor...

Plussat: Easy & quick, close to freeway.

Plussat: Always a marvelous welcome from your staff.

Miinukset: I hope your cleaning staff can switch to unscented products soon.

Plussat: the staff was kind and the room was clean, the city-breakfast was good and served quickly

Miinukset: the staff in the restaurant was not prepaired for the number of clients to serve the first night and so our meal was cold and the meat (poulet) was cooked to much and dryed out when we where finally served

Plussat: The staff were very helpful and friendly and the restaurant food was excellent.

Miinukset: They didn't have tea or coffee making facilities in the room

Plussat: Secure night car park with much wine in car-- nice pool in late Sept still in use. Good buffet breakfast

Miinukset: On a Retail Park industrial estate -- no other choice to eat apart from Ibis next door. Drinks price hiked up !!!! £ 12.00 for a beer & wine Limited economy menu -- Kyriad knocks spots off their deal

Plussat: Very big room and this is so hard to find when going to France. Very good breakfast included in the room rate. Pool and playing space for the kids. Big parking space.

Miinukset: Away from the city. AC was automatically settled to a very low lever and could not be sent in the room.

Plussat: Very efficient and professional reception when we arrived. The receptionist was happy to speak English which was a relief after a five hour drive. The hotel is conveniently located close to the motorway for an overnight stay roughly half way between the Toulouse area and Cherbourg.

Miinukset: It might have been difficult to find the hotel without the aid of a satnav.

Miinukset: Stopped there last year about the same time and ordered the breakfast at 6 euros . It was good and value for money. The guy in the cafeteria even cooked an egg for me and there was plenty of cheese and ham. This year there was virtually nothing. No eggs, no ham and no cheese. I had a tepid cup of tea , half a roll and that was it.

Plussat: Basic but comfortable and clean, very pleasant helpful staff.

Miinukset: Nothing

Plussat: Several (fast-food) restaurants in walking distance. Good place for a nights stay while traveling through.

Plussat: The room was very clean and warm and the temperature was easy to adjust. Shower hot, bed comfortable, good reading lights. The place looked new. Checking in was eady and quick.

Plussat: Nice clean hotel

Miinukset: Nothing

Miinukset: The staff was friendly but the English is non existent. Our room had an electricity socket which was coming out of the wall, which is pretty dangerous. Upon asking about it the only thing we got was tape... not exactly a solution.

Plussat: Hotel personnel were very polite, helpful and friendly. They were always ready to help or answer questions.

Miinukset: The room is too small, especially shower and WC part.

Plussat: It's good as a stop for those who travel by car. There is free parking and you can get by car to the city center in 10-15 min. You get what you pay.

Miinukset: W-fi was only in the main building

Plussat: simple but great after 12h driving

Plussat: easy to find and close to A10 route , good choice as a overnight stop , clean and comfortable enough for one night , convenient , but do not expect luxury

Plussat: Nothing really, but after an 8 hour drive anywhere would have been ok.

Miinukset: The room was not at all welcoming, the carpet was stained, the bathroom was a caravan type pod where you had to hold the shower head rather than stand under it. It was very noisy when anyone left or arrived in a nearby room in the early hours. The whole place would be best described as scruffy and basic.

Miinukset: Room was dirty , no air con , staff wasnt helpful at all room was far to small

Plussat: Breakfast was usual french type but as the restaurant was starting renovations there was a limited choice for both the dinner and the breakfast on the day we stayed. We stayed in a few ibis hotels that week and the mattress in this particular room was the most uncomfortable. However as we always stay here each year the staff recognise this and always leave a lovely message in the room, and the staff at this hotel are always excellent and very friendly and extremely helpful. The food here is normally excellent, the best of the ibis hotels we have tried, so hopefully when the renovations are completed this will still be the case.

Miinukset: the mattress in the room may need checking

Plussat: Efficient check in, very helpful and friendly staff, relaxed atmosphere, good restaurant and excellent breakfast. Free parking, and good internet

Plussat: Staff were very helpful and friendly. Very clean and comfortable room. Restaurant was fab. We felt really well looked after. Will definitely return.

Plussat: Great location for a stopover for onwards travel, close to highway and with a retail park nearby there’s plenty of options for food and shopping.

Miinukset: The renovation came as something of a surprise. Literally no lobby, reception, bar or restaurant. Having said that, breakfast served in the room was a good solution and the renovations were no bother other than to the eye.

Plussat: The reception staff were friendly.

Miinukset: The reception and restaurant were being refurbished making a lot of dust. We were offered a limited room service breakfast, which we refused. The bedroom was cold, and in need of upgrading. Even with gps the hotel was very difficult to find situated in a business park.

Plussat: This was the perfect overnight stop when in transit from Spain to Cherbourg. The bed was comfortable, the shower perfect and breakfast was delicious. The freshly cooked madeleines were a lovely touch. Oh and they are in a good location if you have pets and welcomed our little dog. We would definitely stay again.

Miinukset: The water is quite highly chlorinated. A little too much.

Plussat: The apartment was large and well equipped, a shopping centre within a short walk with a wide variety of good eating places. Free street parking and a good breakfast. In addition to this the staff were very friendly and helpful - altogether an excellent place and we will definitely use it again.

Miinukset: Nothing, everything was good.

Plussat: it's right in front of the office, it is calm, staff was very nice

Miinukset: there is a smell in the room, probably some people are smoking in the rooms? I really didn't appreciate that.

Plussat: Clean and comfortable room. Staff are helpful.

Miinukset: No hair dryer in the room.

Miinukset: Door to room didn’t lock from the inside meaning we slept all night with anyone being able to open the door and walk in.

Plussat: Good location with easy ride by tram to the city.Close to freeways. All around - stores, restaurants. The staff was very outgoing and friendly. Overall we liked it and will use it again for an overnight stay in Tours. Maintenance could be better - parts of door frame missing and if they fix something it is very unprofessional.

Plussat: Great location. Great staff. Great accommodation. Great parking. Great WiFi. Great with pets. Overall..... great

Plussat: Good parking, good sized room, very handy for shops and the tram into the city centre

Miinukset: Nothing really

Plussat: Hot tub of ridiculously small

Plussat: The spa area is very lovely

Plussat: Loved the location! Pool stayed open until 11pm- brilliant after a day of sightseeing. Comfy bed and loved the complimentary toiletries. Breakfast was lovely too- the madeleines are to die for!

Miinukset: Jacuzzi was too small for a hotel of this size! Too many people so couldn’t use it. Not sure if there is one but Would have loved a sauna room although steam room was decent.

Plussat: The location of this hotel is perfect for anyone wishing to visit Tours town centre. What made it so wonderful was the kindness of the checking in lady, we were quite early and very tired from our journey and she phoned the maintenance staff to ask them to prepare our room as a priority...within 30 minutes we were in our room. This for me is a sign of excellence...she could help and she did it. Too often the staff hide behind rules and are not human any more.

Miinukset: Nothing really...it was truly impeccable service and real style.

Plussat: Staff - very friendly and helpful

Plussat: Central location. Clean.

Miinukset: Not a 4 star. No kettle. No china mugs. No minibar. No bath. Taps difficult to use - no markings. Cold floor, no carpet or rugs. No heating except bathroom rad. One chair, walls just painted, no pictures. Bland.

Plussat: Excellent location, excellent value for money. Breakfast very good. Staff welcoming and helpful. Room spacious, bright and clean.

Plussat: 1 min walk from the train station and tourist office. Super convenient. 5 min to old town area with lots of good restaurants and shops. Good breakfast on first floor. Our room was clean and bed was comfy. Would stay there again for the location alone!

Miinukset: The room doesn’t have hot water kettle. Only a coffee machine and super small paper cups. No water glasses or mugs available.

Plussat: The location was just where we needed to be. The front desk was very professional and helpful.

Plussat: The hotel room is newly renovated. It located very close to the Train Station (within 10 minutes walk) and the shopping centre (within 3 minutes walk) of Tours.

Plussat: The hotel is right in the centre of Tours so very convenient for sight-seeing, restaurants and shopping. It is also close to the train and bus stations. It was clean and comfortable.

Miinukset: Parking is very limited - there is a public carpark nearby but it was very full and we were lucky to get a space. The room we had was comfortable but being at the top of the hotel, it was dark with only one small window - a draw back on a sunny day.

Plussat: Style of the hotel especially the bedroom. The availabilty of the garage eas a bonusu

Miinukset: No

Plussat: Great staff. Great location.

Miinukset: Seems to be run down and needs a face-lift internally.

Plussat: Centrally located and very pleasant surroundings

Miinukset:

Plussat: Very easy to find - great location. Very nice staff.

Miinukset:

Plussat: Superb staff - some of the friendliest I´ve encountered.

Miinukset: Breakfast finished at 10; restaurant closed on sundays (!)

Plussat: Location is fantastic, and the hotel staff friendly and helpful

Miinukset:

Plussat: Location is central: close to the railway station, but far enough not to hear and see those people grouping near the station. Also very close to tourist office, old town and Hotel de Ville (just in front). The room was great - spacious, with a comfortable sofa in front of tv, a desk, enough room to even have a morning gymnastics)). It was very quiet which is definitely a plus! Beautiful lobby.

Miinukset: The price af breakfast 18 euros is too high.

Plussat: Friendly staff, food and drink on site and much needed with zero temperatures. Secure parking.

Plussat: The staff were very helpful and friendly. Particularly Jessica who helped us out so much with parking our campervan! She really went out of her way to ensure all went well. Thank you!

Miinukset: The room smelled of smoke

Plussat: Free parking next door good value nice shower

Miinukset: Room small Needs update on decor although bathroom is modern smells abit off

Plussat: Breakfast is good with an excellent choice.

Miinukset: Room is tiny! The sleeping mezzanine is very high and the room was pretty shabby and very purple. It was also very difficult to find as it’s name is totally different to the name I booked it under!

Plussat: The location. You can walk to the city centre from the hotel. Very handy for visiting.

Miinukset: We had booked a doiuble bed and ask for a double bed rather than twin beds. We got twin beds pushed beside each other, at every move, they were moving. Not very comfortable. The price for car park - 7 euro - Thankfully you can park for free in the area.

Plussat: The location

Plussat: The secure garage and the helpful receptionist.

Miinukset: Only that on the night we were there the restaurant was closed for a function.

Plussat: good location, fair cost

Plussat: Within walking distance of old town centre (10-15 minutes).

Miinukset: The room was small and in need of repainting, the carpets old and smelly. It is generally in need of refurbishing from the ground up. Not cheap as breakfast is extra at 8,50€ per head.

Plussat: Loistava hotelli lähellä palveluita ja nähtävyyksiä. Hintalaatusuhteeltaan erinomainen.

Plussat: It has a garage and it has wifi (but ... read on)

Miinukset: The location is way too far from the cute city center. The hotel has wifi, but to get a password you need to register with your e-mail address and then check your mail before you get access (duh!). The girl at the desk didn't really seem to see the problem, but eventually just gave me a password.

Plussat: Convenient to locate; secure parking; lift to all floors

Miinukset: Further from the most interesting (touristique) parts of Tours than we had realised; lift does not descend to basement car-park

Plussat: Excellent safe parking

Miinukset: Very basic

Plussat: Good value for money. Good location for city centre. Good parking facilities.

Miinukset: Rather tired decor

Plussat: Only 5 to 7 minutes walks to the old part of Tours.

Miinukset:

Plussat: Spacious, clean rooms. Everyone seemed happy from the moment we walked in. Excellent food.

Plussat: It was very clean and the staff were friendly

Miinukset: It was a long way out from the town centre

Plussat: Location and rooms great

Miinukset: Local wine expensive and breakfast in hotel expensive

Plussat: Parking was free, convenient location for motorway

Miinukset: Separate toilet from bathroom without wash basin ,felt unhygienic, .paper cups no proper spoons for coffee,all felt very cheap.

Plussat: 4th time I’ve stayed there, excellent location for trips down to the south of France.

Plussat: This was the first time we had used Mercure and it was superb, we shall definitely use them again. We ate outdoors in the lovely outdoor space and the staff were so friendly. We had booked the wrong date, and yet they immediately found us a nice room and away from where we might have been disturbed by a wedding party.

Plussat: Staff were really friendly even though we arrived really late. Good breakfast and great location for touring the Loire. Good range of information with in hotel about surrounding chateaux. Also useful map on ale from reception.

Plussat: Friendly staff, clean room, nice selection of breakfast.

Plussat: Quiet location and close to motorway.

Miinukset: Too expensive for standard of rooms and especially for meals

Plussat: Everything was good. The staff spoke good English and as with a lot of French hotels we did NOT get that sense of being unwelcome because we were English.

Miinukset: There was very little to fault. If anything the prices are a bit on the high side but the quality is certainly there. We would certainly use this hotel again.

Plussat: All staff were very friendly, and willing to help

Miinukset:

Plussat: Nice clean comfortable room with good size bed

Miinukset: Not much in the way of seating. Two nice armchairs would have made all the difference

Plussat: excelent value for money - great evening food.........great breakfast ( but a bit expensive at 12.50 euros.) .............

Miinukset: need better directions to locate hotel - but receptionis t excelent at directing us to the building - !!!

Plussat:

Miinukset: Drunken guests screaming in restaurant, foyer & rooms went unchecked by staff. No sound insulation - you can hear guests in room above going to the toilet! We got up & left at 4.00 am. Staff ignored noise and were disinterested in our complaint. Room was utterly basic, grubby and the bed uncomfortable. We paid £75 for the night (breakfast not included) & £11 for 1 beer & 1 small wine

Plussat: easy to find, good room

Miinukset: The resturant staff were very unprofessional ,rude and did not make myself or my 7 guest very welcome, we arrived at about 2000 hours and it became obvious that the resturant staff didn't want to work any later!

Plussat: Close to the station Near my business location

Miinukset: NA

Plussat: Staff sorted both issues quickly, very nice and polite. Beds comfy and hotel room was very clean.

Miinukset: No bedding for sofa bed and radiator/heater was broken.

Plussat: Clean. Breakfast is good.

Miinukset: NO hot water at night.

Plussat: The staff is very friendly and helpful! Breakfast is also quite complete. Rooms are very clean, well sound-proofed and with comfortable beds.

Plussat: Located near the train station, this hotel is very nice and very clean. I also recommend the breakfast. I would stay here again.

Miinukset: Autohalliin pääsy oli monen veräjän takana ja jokaisessa eri koodi

Plussat: Not much. The price was decent.

Miinukset: Definitely not as advertised. We all felt very let down when we arrived.

Plussat: New hotel well appointed with clean comfortable rooms, small bar open till late, staff spoke good English, well appointed breakfast room and facilities.

Miinukset: Car parking was charged.

Plussat: convenient parking, quick and easy booking in, maps of Tours

Miinukset: noisy room (railway behind). Room needs updating. Can't have shower without soaking floor. room carpet dirty and stained - needs replacing. Smell of cigarette smoke in coridoor.WiFi didn't work. Personal message in envelope left on bed was stained.

Plussat: Excellent, near train station if that is useful. Very good sized room.

Plussat: The hotel was comfortable, close to the train station, and within walking distance to the heart of Tours.

Miinukset: Breakfast was very expensive.

Plussat: Convenient parking. Reasonable value.

Miinukset: A bit away from the old town.

Plussat: Excellent breakfast and easy car parking.

Miinukset: The hotel was at a fixed temperature. It was hard to cool the room because if you opened the window it was very noisy as the train station is very close to the hotel.

Plussat: Easy to find, great location, quiet despite being next to the station. Very helpful staff.

Plussat: Good parking helpful staff

Miinukset: N/A

Plussat: The rooms were minimal but clean. We arrived late so had to chrvk in at the hotel next door. It was totally fine for a night and good for a family of four with small kids.

Miinukset: Weird check in with late arrival - not the best neighborhood

Plussat: I feel like the whole place, not just the room would benefit from a little more cleaning... but for the price, I can't complain too much.

Miinukset: The staff was nice. They let us leave our baggage in early and they were very helpful overall. The room had everything mentioned, towels (which btw were replaced daily even if not requested), toiletries, etc. The radiator worked just fine and I could see that they also have an AC for during the summer.

Plussat: good value for money

Plussat: Close to the station

Miinukset: Unkind staff

Plussat:

Miinukset: No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.

Plussat: Very comfortable hotel with friendly staff

Plussat: Tours! Great Location, Breakfast pretty good value and decent offering, Once you accept the basics the room and the amenities facilities etc. are fair. Housekeeping in Tours was good and efficient. Parking was good too and the Five Euros spent for the basement was well spent.

Miinukset: On arrival we found that one of our rooms was not booked even though I had received the conformation e mail just that day. The young lady in reception could not find the third room booking, but she was very helpful. a room was given for the night at Mercure whose receptionist was seriously in need of some friendly training. She was grumpy and rude and we think she just had a bad day for which our friends were the victims a Receptionist later in the day Some telephone system on each floor even since it is not possible in rooms. In case you have an emergency there is nothing in your hotel after the receptionist leaves, no telephone no connection no nothing. windows! It was seriously hot int he rooms and we could do nothing to open the window which only opened two inches or so. I know that the railway tracks make lots of noise which is why you must have two double glazed windows, but if only this can be opened a bit to get in more ventilation.

Plussat: Clean, good location, wifi only in lobby and it closed early evening

Plussat: Clean, always good to be able to say that, comfortable, good value for money, convenient location for town centre, helpful staff.

Miinukset: The access to WI-FI is only at the reception but not at the rooms. The noise from TGV is "something"...

Plussat: Best price offered ever matching perfectly for all backpackers!

Miinukset: Not actually, but, we expect if the hotel'd provide guests more facilities as well as something's like the bathroom stuffs, that would be better!

Plussat: Travelled to this hotel on the way from spanish lockdown March 2020, the staff were incredibly helpful and the hotel is lovely, rooms superb and the food & hospitality were exceptional

Miinukset: Nothing

Plussat: As we were travelling with children we found the fixed price menu in evening and for breakfast expensive. We walked from the the hotel in the evening to find a restaurant and it proved to be quite difficult. Many places were not open and the few that were open were not suitable.

Miinukset: Lack of coffee pods in room

Plussat: Lovely welcome for a last minute booking on the day. Booked for dinner which had a tasty vegan main choice of quinoa and roasted vegetables. Service impeccable. We didn't take breakfast. The bedroom was bright and fresh, comfortable bed and little kitchenette. Tranquil setting and would have been nice to have stayed longer for a spa break but this was a perfect pitstop.

Plussat: Nice park

Miinukset: Everything is good

Plussat: High quality Restaurant

Plussat: Lovely peaceful location and beautiful grounds. We booked a Privilege Suite and found it perfect for our small family. The best extra living space and terrace meant we could put our baby to sleep in the bedroom while we sat on our private terrace. Perfect!

Plussat: Clean, and staff

Miinukset: Nothing

Plussat: Easy to find and staff very welcoming and helpful beds clean and comfortable

Miinukset: Nothing

Plussat: Good breakfast. Convenient location. Pleasant staff.

Plussat: Clean and comfortable. Big parking. Perfect for 1-2 nights.

Plussat: Excellent stay would thoroughly recommend to anyone. Perfect for an overnight stopover and longer if required. Great facilities, very clean and comfortable. Friendly and helpful staff.0

Miinukset: Nothing, no complInts at all.

Plussat: Not much at all . It was just a convenient stop on route to tunnel.

Miinukset: Far too basic .not comfortable .dirty .

Plussat: Staff was brilliant and couldn't do enough for us,very friendly, and help us out when our takeaway was not right.

Plussat: Just had everything you need and the staff were very freidnly

Miinukset: I would have liked more amenities in the room, such as conditioner, toothpaste, hairdryer, tea and coffee

Plussat: Style- room space- excellent bathroom

Miinukset: Loby

Plussat: Great location, lovely large room, very comfortable!

Miinukset: Nothing!

Plussat: Right across from the train station made this hotel so convenient for us as we toured the Loire Valley. People working at the front desk were super helpful when we had questions.

Plussat: Great location. Great value for money option in expensive London.

Plussat: Free upgrade to a superior room (very large and spacious!)! We assumed that since we booked through Booking.com that we would get one of the few rooms that have not been re-done - but when we checked in, the courteous staff informed us that we had been upgraded to a superior room - which turned out to be the largest room in the hotel - quite nice! For 77,20 euros, we stayed in an excellent room, with a booking that included the 12 euros per person breakfast - excellent!

Miinukset: Slight difficulty parking...the hotel is in the same square as the train station, and being a busy city, the parking for the station was full. We ended up parking in another structure about a 8 minute walk from the hotel - same price as advertised though (8 euros for 24 hours).

Plussat: Had an excellent stay; friendly staff; excellent breakfast

Miinukset: No canal plus

Plussat: the staff were very helpful in all respects.

Miinukset: a bigger business centre and a gym would have been nice!

Plussat: The location and friendly, helpful nature of the staff.

Miinukset: Not a thing.

Plussat: I felt the whole experience was positive and the staff pleasantly unobstrusive .

Miinukset: Dearth of english language tv.

Plussat: erittäin hyvä sijanti ja hinta/laatusuhde

Plussat: sijainti! nopea asiointi

Miinukset: aamiaisen hinta voisi sisltyä hintaan, eriksen ostaessa kohtuttoman kallis!

Plussat: The central location of the hotel

Miinukset:

Plussat: Good service

Miinukset:

Plussat:

Miinukset: The wifi connection was very poor for the price paid

Plussat: Very central location, being only meters from the train station.

Miinukset: No

Plussat: Nice hotel, convienient location city centre parking, TGV station, good food, nice staff - Internet WiFi did not work, (we were working, so important) otherwise excelent

Miinukset: The WiFi, should have worked - they could fix that. Otherwise it was the best.

Plussat: Accommodation clean and tidy and well-equipped kitchen.

Miinukset: Location - very difficult to find

Plussat: Great location, close to the town. The rooms are clean with good facilities.

Miinukset: We were unable to park in the underground car park (even though there was lots of room) as there were not enough find, this caused upset as we like to leave our car as securely as possible. The secure car parking is the reason we use these apartments.

Plussat: Perfect for a short stay, walking distance to town. Great, safe parking.

Miinukset: We found the room smelled of stale smoke.

Plussat: The hotel is located near the city center though hard to find. The incorporated kitchen is well-equipped. Friendly staff.

Miinukset: The room was a bit worn out and not as tidy as I expected it.

Plussat: Budget hotel 5-10 mins walk from centre. Clean room with cooking equipment

Miinukset: Mainly the receptionist who lacked any charm at all. I spoke in French and she was a bit tetchy and impatient. Some training needed. Morning receptionist and breakfast host were lovely

Plussat: The Location

Miinukset: One of the particular staff was impatient to our question about the car parking

Plussat: Spacious room for three

Miinukset: Method of returning the garage opener...

Plussat: The informal atmosphere and extremely pleasant young staff. And it is in a very convenient location, close to the river and supermarket.

Miinukset: There was nothing we didn't like - that's why we keep going back!