Extended Stay America - Charlotte - University Place - E. Mccullough Dr.

Worst Hotel Experience Ever

Checking Out

After waiting for 30 minutes of standing at the front desk, i finally called from my cell phone just to get the front desk attendant to come check me in. Then after getting my room key, walking down whats seem ro be the hallways of a horror movie, we walk into the room and it was filthy as if someone was still living in there. Clothes in bags on the floor, dirty dishes in the sink and personal belongings in the bathroom. So i had to repeat the process to find the girl at the front desk just to get another room. (I dont know where she kept going) and finally a hour later we got another room and it was cleaner but smelled weird. There were no trash cans in it at all. But i finally just went to sleep since i knew i couldnt get a refund. Never again.