Courtyard by Marriott Chattanooga Downtown

Location

First room didn't have the pullout bed as needed. Second room was full of pet dander. Daughter was sneezing bad half the night. Complained to front desk, they said they would clean the room. All they seemed to do was change the sheets. The pillows and couch were still full of pet dander. There is a sign on the front door that says no pets. I was told service animals were aloud by law. They should have certain rooms for any animals and certain rooms without due to pet allergies. I had about 5 hours of sleep over both nights. Since they don't do extra cleaning why the extra pet charge?. We had to come home and wash everything that was in the room because of the pet dander. To me this is unacceptable and a waste of money. I could have slept better in my truck in the parking garage. If there was any way of getting a refund I would do it! I will never go back there.

The bed

The staff could actually care for costumer

House keeping never cleaned the room the three nights we stayed

Location

Yes , parking was an extra $12 . No breakfast provided or substitute