Autonvuokraus Chattanooga

Plussat: Don't know

Miinukset: Didn't go to Dollar in cha

Never made it to my car

Plussat: Not applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.

Miinukset: ot applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.

Miinukset: Kayak quoted me $23, ended up paying over $60 at Dollar. I reserved an economy car as I was wanting something good on gas and was given a Jeep SUV. Not at all what I was expecting! Should have gone to Enterprise!

Will not rent from Dollar.

Plussat: Did not rent.

Miinukset: When we arrived at Dollar they informed us of several new charges... a charge for using a debit card, which was a Visa card and considered a major credit card. Most companies just hold a deposit on your card - they wanted to charge us additional fees per day. Also, they wanted to charge us additional fees for traveling to Indiana.. we had a reservation with unlimited miles and did not know about extra charges to additional states. So what was supposed to be a $38 rental turned into $99 in a matter of minutes. They also had to speak personally to our insurance agent (never had to do this before). We ended up not renting the car and driving our own vehicle which cost us 2 hours of driving time going back and forth to the rental company. I think the change was due to high demand on rentals for that weekend with several festivals going on in the area - they could get more for the vehicle with other rentals. Will not book rental cars through Dollar again.

Miinukset: The Dollar Rent A Car is located offsite at the airport. They are the only company, or so it appeared, that was like this. The other companies have their rental windows right next to baggage claim and the rental cars not too far outside the door. Walking around, it was confusing and not easy to understand where you were suppose to connect. The signage telling you to call them for a shuttle blends in with other airport advertising. Once you call for a shuttle you have to wait outside for 10 minutes and wait for the shuttle, take the 5 minute drive to the car rental place. I arrived at 11 :15 p.m. Their lot was dark and it didn't feel real safe. The car was OK. It was clean and it ran, but the overall hassle of not being at the airport would have made me pay a little extra for convenience.

kayak this is on you

Plussat: Nothing

Miinukset: Flying into CHA why would you present any rental cars not at the airport. I had no way to contact them and wound up getting a car from the Hertz counter. I'll never use Kayak again.