Hampton Inn St. Louis-Chesterfield

the room advertised was not the one i was given, both employees i dealt with had attitudes and were unreasonable. i will never be returning to a hampton inn because of the terrible service and false advertising.

Location! Check-in staff very helpful!

Floor in room dirty! Bed was not made very well. Worst part - breakfast - terrible! Staff was handling food with gloves on but also carried out trash with same gloves on then returned to handle food products - direct violation of the food code! No one present to clean off the tables as customers left - had to clean off my own table. Cups for juice were not put out - customers were reaching into box on floor next to the juice machine to get cups! Could go on but won't! Terrible experience!! Went through booking.com thus hotel would not honor Hilton Honors Points for staying! Was not aware of this!