Chesterfield hotellia

Plussat: Always clean and comfortable, the staff are all friendly and helpful.

Miinukset: Not a thing! Will stay here again!

Plussat: The check in was so quick, and all of the staff were so friendly. Someone picked up our dishes for us when finished eating breakfast. The selection of food and places to eat were more than I expected. I will definitely stay at drury inns in the future.

Plussat: The breakfast was excellent--really enjoyed it.

Miinukset: The suppers consisted of noodles and potatoes, and would have been better to have more vegetables instead of all the starch. However, the salad was good.

Plussat: Great staff. Food was good. Very clean room and dining area.

Miinukset: I felt it was a little more that I usually pay. Very very nice facility though.

Plussat: The staff at the front desk and those working breakfast were very nice. Bed was super comfy and loved the popcorn!

Plussat: The hotel was great, but as important, the location was great too. around the hotel in walking distance was a great selection of restaurants, bars, and there was an AMC as well. The hotel is about half a mile from the historic old 'Main street' of st. Charles, a charming couple-stones street with nice little shops and restaurants as well.

Plussat: The rest of our experience was great.

Miinukset: There was a lot of noise from I-70. However, our room directly faced the freeway. Ask for a room on the far end of freeway. Also we requested a high floor and got the 3rd floor.

Plussat: Housekeeping came knocking at 8:45am on Saturday morning...

Miinukset: Front desk staff seemed too busy to give full attention

Miinukset: The noise from the highway

Plussat: The bed was like a cloud an ustavio was a great front desk person and helped make my night amazing an I’m very happy with my stay

Miinukset: There should be special rates for when visiting Lindenwood University.

Plussat: Location

Miinukset: Bed was not comfortable

Plussat: Everything was amazing as always. Great front desk smiles and help. Awesome kind, helpful and courteous staff. Great location for all we go and do. Evening food/drinks and breakfast always hits the spot!!!

Miinukset: No complaints at all!!!

Plussat: Clean and the evening happy hour and breakfast

Plussat: The two large tvss

Miinukset: Room did not get cleaned after first day. I told the maid we were leaving the room on our way out about 11am.

Plussat: There were many perks. Free cocktails, free samples from featured restaurant, popcorn. Very clean, polite staff. It was very close for our appointments.

Miinukset: The only issue was trying to get to the hotel from clarkson on adjoining highway. We had to take 64 exit and come back around. We may have been tourons though? (cross between tourist and moraon. LOL.

Miinukset: it says it's pet friendly but charges $35 for what when i paid $--- for the room. i feel they should charge if my pet messed up the rug the room. i made sure my pet didn't mess up their room while i stay. plus the pet can't go anywhere in the buildi

Plussat: Breakfast good, easy to get to, wish it was longer , so I could sleep late.,

Miinukset: As I use a walker I should have asked for a room closer to the elevator.

Plussat: The staff at breakfast in the morning were so friendly!

Miinukset: No.

Plussat: Location. I can park my truck at the mall. Cheesecake factory. Happy hour drinks. Room was extremely clean. Im a trucker in the moving industry. I have found bed bugs in 1 star and 5 star hotels. I always check. So clean no dust or even lint behind bed

Miinukset: If you're trying to be perfect, the noise level by the bathroom. It is an old building. Rest of the room is fine but in the bathroom you can hear the hallway and other bathrooms. Felt like when I lived in apartments so I was fine.

Plussat: It was fresh hot and good. The location was in a good place.

Miinukset: Refrigerator in room not working. Told us to turn up in the back. Had to completely pull it out and turn up on the back (outside) of the refrigerator. Still didn't work. Ruined food in it. They did replace the next day.

Plussat: Great staff Great food Great accommodations

Plussat: The staff were friendly, the breakfast bar is spectacular and the evening unwind is perfect.

Miinukset: The pool is small for such a large hotel and closes if there is lightening since it's an indoor/outdoor pool.l

Plussat: It was nice and the staff was nice.

Miinukset: It just didn't hold up to most Drury hotel standards. It seemed old, it was loud, the AC didn't work very well.

Plussat: The coffee.

Miinukset: Did not know there was a deposit required and they are still holding my funds

Plussat: Front desk was great!

Miinukset: No

Plussat: The hotel was clean and up to date. The breakfast was amazing and it also had an indoor pool.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything was perfect!

Miinukset: Nothing we didn’t like

Plussat: The hotel is really newly renovated, everything is new and clean. The location is close to Highway surrounding is prosperous.

Miinukset: No

Plussat: nice clean rooms

Miinukset: No

Plussat: The front desk staff was very friendly and it was inviting.

Plussat: Very accessible but away from highway

Miinukset: Nothing

Plussat: Everything was clean and ver comfortable

Miinukset: Nothing

Plussat: Food and service was great Atmosphere was great as well.

Miinukset: NA

Plussat: Liked the location. Close to a lot of good restaurants. Breakfast is very good. Dining area was really nice.

Plussat: Checkin staff very helpful and courteous

Miinukset: Prior to checkout I complained about not being able to turn water on in tub/shower. When he came up to assist he was having some difficulty and finally able to turn it on. When I asked what the issue was, he said you just have to turn knob! I was insulted by the response. I know how to turn on a shower; however, I let it be. Wasn’t going to spoil my day by arguing with him. After that I decided I would never return to that hotel. Also, the parking garbage did not feel safe to me.

Miinukset: Prices are too high

Plussat: Bed was very comfortable.

Miinukset: Pillows

Plussat: Good location and clean. Very comfortable beds.

Miinukset: Windows couldn’t be opened and felt stuffy in the room at times

Plussat: Great staff! Very nice hotel. Perfect location for our anniversary weekend getaway!

Miinukset: Only suggestion I have is room temperature. Our room was warmer then we like for sleep. Temperature in room would not drop below 66 degrees despite lowering the thermostat below that. So I assume it is a hotel wide system programmed temperature maintenance. And windows were bolted shut and could not be opened to cool down the room.

Plussat: Location

Plussat: Great size room, clean and friendly service. Right on the main strip to walk the town.

Plussat: Perfect location, Stroll back in time down Main Street or over to the river. Also just a minute from the modern world. And a really good breakfast

Plussat: In 2006 verbleven we ook in dit hotel, al hoe wel onder een andere naam! We waren toen van plan een huis te kopen. Nu 13 jaar later en inmiddels ons huis weer verkocht verbleven we in hetzelfde hotel in een super gezellige omgeving.

Miinukset: De balie medewerker vond onze achternaam erg "cool "bij het inchecken, niet zo professioneel.

Miinukset: Very noisy fridge

Plussat: Cleanliness and location to historic St. Charles.

Miinukset: No

Plussat: location

Miinukset: Prices too high

Plussat: I loved the location. It was just far enough away from too much activity but close enough to everything. My husband and I even walked across the lot to the movie theater. I felt very safe,

Miinukset: I don't have any CONs.

Plussat: Very clean. The breakfast was excellent. The staff very nice!

Miinukset: The sofa bed was not very comfortable but the beds were great.

Plussat: Room was very clean and spacious. Continental breakfast was excellent.

Miinukset: Parking is at a premium but ok

Plussat: Excellent location, nice staff. Great Tv, very quiet room

Miinukset: No

Plussat: Very clean and well appointed suite. Loved the shower! And nice amenities in the lobby with welcoming water fountain and newspapers. Also enjoyed the lounge late night for pizza and a cocktail. Great location with easy access in and out. Would definitely

Miinukset: No

Plussat: Nice hotel

Miinukset: Charged me for smoking and I didnt smoke at all

Plussat: Seemed like everyone was on their toes to serve me. Was a busy weekend for the Hyatt and yet they made me feel like my family was VIP. I called for an extra blanket, I kid you not by the time I walked from the phone to the bathroom a young man was at my door with the blanket and a great big warm smile.

Miinukset: N/A

Plussat: We liked the location and the security of parking underground.

Miinukset: Most hotels offer complimentary breakfast. We have stayed at this hotel in the past, but this year we were informed when we checked in that there was a $9 per person charge for their breakfast. Compared to other hotels, their breakfast is not worth $9.

Plussat: I liked how nice all the staff were especially the check in lady we had when we got there and when we checked out . I loved the bathroom very clean and spacious. The free breakfast was amazing very high quality and lots to choose from

Miinukset: The pictures online lead me to believe there was a inside and outside pool but there was not unfortunately

Plussat: The staff was friendly, hotel location was convenient (off the interstate but didn't have the street noise), close to shopping and restaurants, the room was clean and the bed comfortable.

Miinukset: Price was more than I would expect for the size of the room, need better pillows, and the breakfast was lacking. I had better options at hotels that offered a continental breakfast; needs bagels, muffins, bacon, waffles, etc.

Miinukset: No bottled drinking water

Plussat: It was convenient to our plans in the area. It was very roomy.

Miinukset: The sound from the adjoining room was very loud.

Plussat: Nice room, very comfortable bed.

Plussat: New hotel. Very Clean. Friendly staff. Several good restaurants within walking distance. I requested taxi on 2 separate occasions and hotel staff called and arranged.

Miinukset: No pool?

Plussat: The staff was friendly. It's a great hotel for families with pets.

Miinukset: The customer service on the phone was not helpful when I called for information.

Plussat: Great place no hassle on nothing very clean

Miinukset: Housekeeping was rushed, many duties were skipped. There were no trash bags in the garbage, and some dishes were dirty. Also the do not disturb sign was ignored by staff who knocked anyway an hr before checkout time

Plussat: Clean new feel

Plussat: It was perfect.

Miinukset: It was perfect. We needed space for 5 and it was perfect.

Plussat: The HOT breakfast bar was excellent. Different choices every morning! Always had eggs every morning. Meats ranged from smoked sausage w/peppers, bacon, sausage links, fried chicken patties. Daily choice of French toast sticks, pancakes, waffles. Always had Fresh fruit & fruit juice, cold cereal, & alternating days with hot oatmeal or grits. Coffee was wonderful! The breakfast was way more than what we expected & it was delicious!!! The best I had ever had at any hotel stay & will be staying at Homewood Suites again! Score a 10 out of 10!

Plussat: The motel was great! New,clean, great breakfast, wonderful service and a great location. Its only 20 minutes from downtown with an easy drive there. I will definitely choose this motel the next time we visit. We truly enjoyed our stay.

Miinukset: All was great!

Plussat: The breakfast was delicious and fresh. The breakfast area was superb!

Miinukset: Everything was great@

Plussat: very clean and modern, comfortable bed, excellent breakfast, all staff extremely helpful and friendly

Miinukset: nothing

Plussat: clean. excellent staff

Miinukset: nothing

Plussat: The room was spacious and quiet. The location was very convenient for us. All of the staff was friendly and helpful.

Miinukset: No complaints.

Plussat: . The breakfast was excellent, much better than expected, and far superior to other hotels free breakfast. Having a suite is always better than just a room.

Miinukset: We left a pillow and have contacted the hotel 3 times, left 2 messages for housekeeping to return the call but no response. The party going on upstairs was annoying at 11:30. The staff tried to contact them but they wouldn't answer the phone. Irritating

Plussat: Large studio apartment with living area & well equipped kitchen. Functional furnishings & cheerful colors. Comfortable bed & linens. Plenty of closet space. Private entrance to unit. Helpful staff & very good breakfast. Easy access to interstate highway. Stayed 3 nights because of family funeral - so good to come back to this homey unit rather than a crowded hotel room. Incredible value!

Miinukset: Toilet shower space a little tight. Other guests arriving late at night or leaving at 4 am so usual parking lot sounds.

Plussat: Fully equipped kitchen.

Plussat: Comfortable spacious clean

Miinukset: Everything was grwat

Plussat: Room was cozy and like being at home.

Plussat: I had no idea it was lovely as it was. I thought I was getting a hotel room, but it was an entire suite with a full kitchen!! Great location, wonderful staff.

Miinukset: Everything was beyond expectations!!

Plussat: Everything. The rooms are like small apartments or small townhouses. The room was spotless. private, quiet, comfortable, and spacious. Everything worked and our simple requests were thankfully honored. Wi-fi was great with exceptions of joining. The staff was relaxed , courteous, welcoming, patient, and helpful. Thank you. The hot breakfast was top notch, delicious and beyond complete. (eggs, sausage, potato, oatmeal, cold cereals, toast, bagels, muffins, juices, fruits, tv, plenty of seating, etc.) Linda was an excellent breakfast host. The location is convenient being nearby, but far enough away from, the expressway. No noise. We will stay again!

Miinukset: The Wi-fi connection required me to join Sonesta's Travel Pass. This seems unusual for me. Usually you can simply sign on with a simple passcode from the hotel. Too much information required to get free internet. We joined because we do plan to stay with this hotel as we travel in the future, but it made me a little uncomfortable.

Plussat: nice size rooms. great continental breakfast. staff was very friendly. close to everything we wanted to do.

Miinukset: not really

Plussat: Large room, full kitchen, couch and TV. 2 closets, nice bathroom. Close to the freeway. Nice people.

Plussat: The room was nice and we enjoyed the separate sitting area. The staff was very helpful and friendly.

Miinukset: I was surprised that the shuttle did not go to Hollywood Casino Ampitheater as that was not included in the description of hotel and amenities.

Plussat: The Embassy Suites St. Charles is a beautiful building conveniently located near great restaurants and shops. It has many amenities within the hotel including a made to order breakfast with great omelets. We spent our wedding night- Excelelent Choice!

Plussat: The people where great very helpful. The breakfast and the happy hour where great

Miinukset: The extra blankets looked very worn and where very itchy when I ask for another comforter for the hide abed they said they didn't have any. They shuttle only goes 2 miles away and it was hard to go any where at night

Plussat: Location was important, as we were there for a convention.

Miinukset: Of the three elevators they had for 12 floors, only two were working. It took us nearly 30 minutes to get an elevator from the 10th floor to the ground floor during check-out time.

Plussat: Awesome breakfast and staff

Plussat: Hotel was very clean.

Miinukset: Didnt get the room that was promised. (A corner room). So I paid and didnt recieve what I paid for

Plussat: Embassy suites in St.Louis had free happy hour. The happy hour really brought the whole hotel together to have a memorable, fun stay. The free breakfast in the morning was also excellent. I will now always look for an Embassy Suites when I yravel.

Plussat: The room size

Miinukset: No

Plussat: We have stayed at many hotels across the United States. This locale, by far surpassed our expectations! Quality service, White Glove Clean & beautiful grounds!

Plussat: Great location, comfortable rooms, evening reception and decent made to order breakfast.

Miinukset: Breakfast selection isn't nearly as good as it used to be. Otherwise a good experience.

Plussat: Hotel was very clean and the staff was very friendly and helpful.

Plussat: It was clean and nice atmosphere. Pool was open earlier in the morning than other hotels and later in the evening.

Miinukset: Staff was very unfriendly and unhelpful. Booked and paid for a room with spa bath and the hotel did not have that and would not reduce the price. The manager said it was false advertisement on booking.com. The website also said check oit was at noon, when it was only till 11.

Plussat: Location-easy highway access

Miinukset: No

Plussat: Food was ok

Miinukset: I misjudged how much we would miss a pool. Would only stay somewhere with an indoor pool again.

Plussat: We liked the meals in the evening and breakfast. Nice options.

Plussat: Staff was extremely nice and had a great personality. The commodities were like none I've ever had before. Awesome experience. Thank you!

Miinukset: Nope

Plussat: Good Breakfast and nice staff, friendly environment altogether

Miinukset: NA

Plussat: They offered kinda like a happy hour at 5:30 with drinks and snacks and they offered a free breakfast. I also thought the listing said free public parking so I asked if after my stay I could leave my car bc we were flying out for a few days- at first they said no but then they decided yes so that made me haply

Miinukset: When we got there the room was 75 degrees. We turned it down to 66- went to a concert came back and the room was still at 74. It wasn’t until the morning it finally caught up so I did not like that part at all

Plussat: The staff was very friendly and helpful, good food.

Miinukset: The rooms are outdated but that wouldn't stop me from booking again!

Plussat: Front desk staff very nice. We arrived very late so missed the free evening "meal" but were given a coupon for 1/2 off pizza delivery. Breakfast was good. Wish there was real butter for the waffles.

Plussat: I was very surprised at how friendly all the staff was from the time we checked in until we left. I was always greeted with a hello from the ladies cleaning the rooms, whenever I was coming or leaving my room. The breakfast was amazing. Room was CLEAN !

Miinukset: I have no complaints, and will stay again when we go back for another procedure.

Plussat: The staff were super friendly and very accommodating! We were always greeted with a smile. On top of that, our room came with kickback card which entitled every guest to 3 (alcoholic) drinks and access to the buffet that evening. The buffet was simple, yet still delicious! Breakfast the next morning was also very delicious and included items like breakfast potatoes, sausage patties, biscuits and gravy, and scrambled eggs. The room itself was smaller than expected but still very comfortable. My favorite part was the huge shower head.!

Miinukset: The room was a tad smaller than expected but, not terrible.

Plussat: Happy hour

Plussat: It was quiet!

Plussat: The hotel is pretty new and clean. It is in a nice area. U

Miinukset: No toiletries

Plussat: Very comfortable and modern

Miinukset: Nothing

Plussat: Hotel was clean, modern, and comfortable. There are a lot of restaurants and stores nearby, but require a drive as it’s not easy to walk around the area.

Miinukset: We stayed there for a wedding. One of the staff members informed me they were hosting 3 wedding groups and a softball team that weekend. However, more often than not there was only 1 staff member working at the front desk and occasionally nobody (e.g. when checking out). They did offer a shuttle for anywhere within a 3 mile radius, but because there weren’t any extra staff members they were unable to give rides. The actual hotel was very nice, but service could use some improvement especially if they knew they were going to have a busy weekend.

Plussat: Bed was very comfy.

Miinukset: The shower didn't drain very well.

Plussat: Location

Miinukset: Had to ask for towels ......NO breakfast!!!

Plussat: Clean, comfortable room. The front desk staff, especially Dominick, went above and beyond. The exercise room was clean and the equipment first-rate!

Miinukset: The mattress was not the most comfortable.

Plussat: It was a very nice room

Miinukset: Breakfast could have been included. As an amenity, the lotion which was provided was open and almost empty!!

Plussat: We love staying here. It’s close to shopping and restaurants and the hotel is clean and comfortable.

Plussat: All of it

Miinukset: Nothing

Plussat: Pool and location

Miinukset: Room had been smoked in, bed mattress was terrible, ac was very noisy, no shampoo ornsoapnin room

Plussat: Plenty of space in each room. Having a living room between bedrooms is a great feature. Good breakfast.

Miinukset: Hotel is away from restaurants and other businesses, but just a short drive to the interstate.

Plussat: The suite with the 2 bedrooms and 2 bathrooms and the price.

Plussat: Interesting room layout, felt more like an apartment than a hotel.

Plussat: The staff was very friendly and the breakfast was great.

Miinukset: NOTHING!

Plussat: Friendly staff. Decent breakfast. Located near the highway. I could trave to places easily.

Miinukset: The outside needs power washing. The bathroom needs updating/maintenance. The lighting needs updating. The door lock when closing needs updating. I would say the place needs a full renovation.

Plussat: Ease of check in and check out

Miinukset: The fitness center was small. Only 1 bike, treadmill, elliptical. No free weights or weight machine.

Plussat: I love the space and the helpfulness of the staff!!

Miinukset: There were no issues

Plussat: Everything!!!!

Miinukset: The bathroom was small. Hard to move around in.

Plussat: This was our second time staying. It seems to get better each time!!!

Miinukset: No, everything was amazing.

Plussat: The fact that it was a suite with two bedrooms and two baths.

Miinukset: Sound proofing could be a bit better

Plussat: very nice and clean. Breakfast ws great.

Miinukset: Hot tub was way too hot.

Plussat: Nice room.

Miinukset: No

Plussat: The Staff was super friendly and accommodating. Room was clean and spacious. The beds were comfortable.

Miinukset: Breakfast area was very crowded. The shower head was a bit aggressive. The spray pattern was not very condusive for rinsing hair.

Plussat: absolutely nothing

Miinukset: it was out of date, there was long lines at breakfast to get to anything if there was any food left & my room was INFESTED with ants. Staff made NO effort to address this problem. I would not stay there again if they paid me. Basically IT SUCKED!!!!

Plussat: The room was clean, staff was very friendly, the mirrors in the bathroom and lighting were incredible.

Plussat: Facility was clean and the staff was wonderful.

Plussat: Location was great being just off a major highway. Great breakfast. Enjoyed the choices. Hotel room was big and bed was nice. Staff worked hard to make sure everything right and were always friendly.

Miinukset: Couch in room was uncomfortable and the freezer in the room was way too small. Lock on door was finicky with the card keys. Was told that all the locks are about to be replaced. There was an "old" smell in the hallway that I've smelled in older hotels.

Plussat: Area and people

Miinukset: Na

Plussat: Very friendly, welcoming and helpful staff; comfortable room that met expectations; overall relaxing stay.

Plussat: Great breakfast, great room. Nice facility.

Miinukset: No.

Plussat: Excellent breakfast: well prepared and presented.

Miinukset: The window curtain in my room had stains on it.

Plussat: We love everything about this place along with the staff very friendly place to stay.

Miinukset: Nothing

Plussat: Nice room

Miinukset: Very far from downtown.

Plussat: Everything else was great. Shower was fantastic!

Miinukset: Bed dipped in the center.

Miinukset: The food was just disgusting !! They didn’t have a fridge or microwave in the room and the walls were very thin.

Plussat: Quiet, nice room

Miinukset: Breakfast could have been good, but no one was attentive. eggs, coffee, everything that should have been hot was cold. How is coffee cold??

Plussat: clean towels, filthy room, hair in hairdryer, chip bags , broken sink, scum on walls, ceiling leak, poor maintenance ,beat up room #234

Miinukset: no way did this joint deserve the rating it was promoted as, front desk offered no help when the subject of tennis courts was broached, "look on the internet" I would have retrained both of them

Plussat: Friendliness of the staff Breakfast was ok Microwave and frig in room

Miinukset: Same breakfast every morning

Plussat: Pillows and shower

Miinukset: No hot tub They couldn’t find our booking because it was listed with the wrong first name

Plussat: Pet friendly

Miinukset: Loud neighbors, people walking in hallway and slamming doors all night

Plussat: Very clean, large room, microwave and fridge in room.

Miinukset: Breakfast wasn't great - not much selection of anything but waffles.

Plussat: Good location, clean rooms, comfortable bed, friendly staff.

Miinukset: Nothing

Plussat: The breakfast was good and the young lady providing the food was over the top with her kindness and service. Thank you !!!

Miinukset: NO

Plussat: Staff was INCREDIBLY welcoming!

Miinukset: Our door didn't fill the doorway to the hallway entirely, so there was a bit of noise during the night with people going to/from their rooms.

Plussat: Cookies

Miinukset: Use to get to 50

Plussat: Beautiful and service centered.

Plussat: Very nice clean rooms.

Miinukset: It was about 30 minutes to the airport.

Plussat: cleanliness

Miinukset: no only 1 night stay, last minute.

Plussat: Buffet breakfast Fast check-in/check out Complimentary bottled water in room Cookies upon arrival Quiet clean room Nice ventilated elevators Kind staff Beautiful hotel with lots of amenities

Miinukset: Less than satisfactory waitress service in restaurant Cigarette butts on sidewalks (and other debris) Live insects in room No fridge in room

Plussat: Liked clean towels Size of room

Miinukset: Lift floors were dirty for the whole time Phone never work

Plussat: Location

Miinukset: Couldn't sleep because the room above us was being very noisy and stomping all night. Our 7 month old couldn't sleep.

Plussat: The roll in roll out handicap shower was excellent. Two cup in room coffee maker

Miinukset: No in room fridge. No microwave. No free breakfast. The spa is in a huge fitness center a long hike from the rooms.

Miinukset: The hotel bar needs a bartender that knows how to make a drink.

Plussat: The room was definately a 3.5. The breakfast buffet was excellent.

Miinukset: The neighboring rooms seem a bit noisy.

Plussat: Location

Miinukset: No

Plussat: We’ve stayed here several and are always pleased with our stay. A nice bonus is they always have warm cookies for us when we check in.

Plussat: The staff was very accommodating giving us the perfect room for our needs.

Miinukset: It was hard to get to anything without a car

Plussat: My family had a great stay at Hampton Inn - St. Charles! The rooms are modern, clean, and quiet and the beds were super comfy. There were groups of kids staying in the hotel when we were there and we did not hear a single sound in our room. The fitness room, pool, and breakfast were among the best I've experienced. The amenities and comfort level can't be beat at this price point.

Plussat: Met the needs for what we were doing in St. Charles

Miinukset: It was a great visit

Plussat: The two gentlemen at the desk at check in were very nice!

Miinukset: The beds were so uncomfortable. The noise from the highway is insane. You would think being built where it is, that it would have better windows! I told the front desk my first night that my phone didn't work, which as odd as it sounds, I did need. They didn't care. I asked for extra towels before arriving and that didn't happen. Asked after we checked in, that never happened. Teenagers running up & down the halls at midnight laughing and yelling. I would not stay here again.

Plussat: The breakfast, the location, Byron (or bryon maybe) at the front desk was so friendly and helpful!

Miinukset: I would have liked if the rooms had firm and soft pillows. I'm pregnant and had to roll my pillow/use one of my husband's too to get comfortable lol.

Plussat: Staff was nice. Room was clean. Breakfast was good.

Miinukset: I liked it all

Plussat: It was very clean, the beds were so comfortable. Nice employees, breakfast was hot and good. Nice place to stay

Miinukset: There is nothing to say because I loved the property

Plussat: Convenient

Plussat: I enjoyed the property. This was my second time here. The staff is always friendly and helpful. The breakfast offers a great selection. The smoothies were very tasty.

Plussat: Nice

Miinukset: Nothing

Plussat: Location was great for us because we were visiting in St Louis, St Charles, and O'Fallon. The breakfast was good. The pool was an excellent temperature. All in all, it really was good for what we needed.

Miinukset: The breakfast, although good, could have used some more options. I felt like the pillows were too soft. They didn't have different softnesses like some other hotels. I prefer more support for my neck.

Plussat: The friendliness of the staff. The women working the breakfast was so nice. She talked to us and our children. She talked with guests coming in. She cleared our table for us. She was great.

Miinukset: The pool seemed to have too much chlorine.

Plussat: enjoyed my time would refer a friend and come back and visit

Miinukset: clean nice staff convenient

Plussat: Location for the casino and convention center were excellent. Room was large and with many amenities. Would definitely stay here again. Would be great for an extended stay location.

Miinukset: When cleaning the room, check the fridge. Found food from previous tenets. Looks like it may have been there a while.

Plussat: They provided lots of pillows and had a comfortable bed! The breakfast bar had a lot of options!

Miinukset: The humidity, but that’s not the hotels fault.

Plussat: Great size room, great price

Plussat: Location

Miinukset: Rooms are old and damp Lobby is nice but misrepresentative of room quality

Plussat: Short walk to Ameristar casino. Close to historic downtown area. Decent breakfast.

Miinukset: Entrance is a little hard to find. Need a bigger sign on road

Plussat: breadfast,location.staff

Miinukset: Small sign..hard to find...if it's raining..etc.

Plussat: Convenient to St. Charles and staff very professional.

Miinukset: No

Plussat: Room was great but I had to ask for TV listings also no either information also you charge my credit card on the 16th when I check in on the 19th.

Miinukset: The person working behind the desk should be more helpful