Grand Vista Hotel Chiangrai

breakfast was great with plenty of variety. the facility is great, an all new and modern facility, unfortunately the staff have lost their way of knowing quality service

I stayed at Grand Vista when they first opened and the service was 5 star, but now less than a year later the service I would only rate 3 star. Most of the staff have became complacent with their employment. Playing with their phones instead of clearing tables or opening doors etc. I sincerely hope the management see this and make appropriate changes as it is a nice place with great facilities to stay.