The Buckingham Hotel

My wife and I really loved our stay at the hotel. They have friendly, helpful and very patient, great neighborhood, and room was excellent. The staff at the hotel are excellent because the front desk clerk Jamie that was assisting me was very nice and had excellent patients with me because my card kept declining. So while I was standing there on the phone with my bank Jamie sat there so patiently. Then Jamie seen how upset I was getting because of my bank and due to the fact I checked in on a Sunday all the banks were closed. That's when Jamie did the most amazing thing for my wife and I she had gave us our room keys and said that we can make our payment in the morning when the banks open. My wife and I were grateful for Jamie and her kindness to us. Me and my wife really enjoyed our stay at The Buckingham Hotel that my wife did not want to leave

There was nothing I did not like about the hotel

Hotel met all my travel needs. Comfortable deluxe suite at a very discounted price. Comfortable bed and clean room. Hotel itself in excellent condition. In downtown central right by the CTA blue line for easy access. So close to a lot of restaurants

Some of the furniture is a tad dated. Not a pressing concern though.

Rooms were clean and spacious. View was amazing! Staff were super friendly and helpful!

Location

Having to take two elevators

Amazing views; more luxurious than expected; staff very helpful; access to the Buckingham Athletic Club.

No

With only 24 rooms (top floor of 40-story building), it felt 'exclusive'; I had access to something not everyone else did... The decor, the ambiance... all elegant; with hi ceilings and solid wooden doors and trim. Very nice.