Congress Plaza Hotel

Clean. Professional. Presentable.

I didn't like that there wasn't a microwave in the whole building.

Ridiculous for what we paid.

The view is nice lakeside.

The toilet wouldn’t flush, The bed felt like a wooden pallet wrapped in a cardboard box. The TV was microscopic compared to the distance from the bad and the size of the room. The refrigerator wouldn’t keep anything cool, and we only saw one member of staff the entire time we were staying there. Breakfast was ridiculously overpriced, and they got the order wrong. Overall, I will not be recommending this place. I didn’t like being asked if I was here for a Westworld convention. First off, there wasn’t a convention and second, people actually do wear plaid. Also, if you want to know if two men are together then don’t ask if they are brothers. Especially if the room has a king size bed. That just came across as stupid

Mediocre

I liked the atmosphere, vintage.

The room was so plain, needs pictures on the walls. Tv was tiny, basically no outlets, the bathroom had water pooling my the door, not sound proof whatsoever and they could at least have free coffee or something in the morning

Good location. Elegant lobby.

Heater did not work well. Could hear other room snoring. Toilet would run for extended amounts of time. Could hear all sorts of other pipes of showers running. Doorman did not believe that I was staying at the hotel when I was showing him my room card. Old building, renovations may need to start soon.

Haunted! For real.

Staff were nice. Cool old building with lots of history. Location is great. Cheapest price in the area.

Stayed with my 11yo and 17yo girls. We didn’t sleep because what I can only describe as “ghosts” kept bothering us. At first I thought the kids were tired and paranoid because it is an old hotel after all, but then stuff happened to me. And I was pushed in the shower and something grabbed my hair while I was sitting on the toilet. We barely slept because we kept experiencing and hearing odd things. We left as soon as we could. Was too bad because we were tired all day and now my kids are scared to stay in hotels. Book this place if you like ghosts or anything else paranormal.

Don't bother with this place, many better options

close to Soldier Field

No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.

Smelly and outdated

Location

When I first checked in I was given a room key and when I went to the room somebody was already there. The staff change my room and acted like it was no big deal. The hallway on the third floor smelled like somebody threw up. The bed was uncomfortable and the hallway was very noisy. I checked out a day early and was able to find a much better room at a different hotel thankfully