Chico hotellia

Plussat: The heritage, location near decent food, the restaurant.

Miinukset: More electrical outlets in the room, microwave oven.

Plussat: Friendly staff, great decor, centrally located, historic

Miinukset: The price is kind of outrageous, especially for the area. Chico is a small, simple little town. We stayed here for our wedding night and then went to Monterey for our honeymoon. We paid less for a spa and suite with equally friendly staff, pet friendly and a badass restaurant in Monterey. Kind of odd.

Plussat: Centrally located, with the diamond steakhouse opening it is an awesome added benefit

Plussat: The location is perfect. the entire staff were so friendly and helpful. The breakfast exceeded our expectations.

Miinukset: Not applicable

Plussat: Warm receptionist

Miinukset: Knew we needed the sofa bed We made it. Freezing room when we arrived on rainy night. Sheets kind of scratchy. Just a basic basic room.

Plussat: Outstanding hospitality and service! Will definitely come back.

Miinukset: It would be nice to have some background music in the cafeteria.

Plussat: Clean,Great Staff.

Miinukset: I should have made Reservations with Hotel,Not 3rd Party.Reserved Executive Suite,And was Down Graded.Jacuzzi had an Electrical Issue at night with light's,Non Op!

Plussat: Convenience of location.

Miinukset: N/A

Plussat: We were very comfortable and happy with our room on the first floor. We thoroughly enjoyed the Happy Hour! Thanks also for the newspapers being available.

Miinukset: There was nothing we didn't like. Everything was very welcoming and cozy. The location was perfect for our needs.

Plussat: GOOD BREAKFAST.

Miinukset: Only one elevator. No access to stairs.

Plussat: Really love this place. Nice staff. Clean comfortable rooms. Good location.

Plussat: I enjoyed the breakfast.....it was well prepared and they also made me a "to order" omelet. They had a variety of things to eat to satisfy any expectations including continental type fare, eggs, 'taters, sausage and bacon, oatmeal and fixins, fruit, etc. The table arrangement was good, and the breakfast room was located off the lobby.

Miinukset: I was disappointed to find a wood floor in the room instead of a rug and a sink that was located outside the bathroom. My sock feet slipped on the wood. I had forgotten slippers and had to go shopping that first morning. Fortunately there was a Wal-Mart close by.

Plussat: Location

Miinukset: No everything was perfect

Plussat: Friendly staff and comfortable room. The parking lot had cameras and the area was very clean.

Plussat: Soup and drinks in the evening!!! Rooms are nice and big.

Miinukset: nope

Plussat: It was clean . Staff was nice and polite

Miinukset: Thin floors. person below us pounding on ceiling when walking into room . Hot tub not working

Plussat: Very nice stay. Lots to do and staff was very nice.

Miinukset: I booked this hotel because it had a Jacuzzi, but it was broke when we went.

Plussat: Very comfortable for my husband, self and 2 cats at night, then filled with a dozen family members during the day for Christmas festivities. Was crowded but worked out very well. I was allowed to borrow 6 chairs from the conference room and we made it work. Lots of electrical outlets for our crockpots and buffet warmers, kitchen well stocked with utensils. All in all, I'd recommend this hotel and will stay there again myself!

Miinukset: The hotel was undergoing a remodel, our room looked very nice, but there was a slight smell of paint coming through the vents. Not bad considering they can't close entirely while remodeling and we really needed a hotel with a kitchen! All of the staff were wonderful except the woman who checked us in, a manager I think. Not a smile or extra word of welcome there...

Plussat: We love the space of residents inn's and most importantly the full size refrigerator! The staff went above and beyond at this location & were just wonderful. The breakfast people and the front desk were just wonderful!

Miinukset: The only sort of downsize was each morning the coffees,creamers, shampoos,soaps, kleenex if needed & paper towels were not replenished. It was not that big of a deal, I just ran downstairs and got from the front desk, but could have been easier

Miinukset: I think $199 for that type of room is a but much especially for being a small town.

Plussat: Liked the cleanliness of the room.

Miinukset: No

Plussat: Location

Miinukset: The room smelled musty or even like there was smoking in this room at one time.

Plussat: This property is conveniently located for me when I have occasion to overnight in Chico. I have stayed here before and will again. It is clean and comfortable. I do not use the in-room amenities (including the TV) or visit the free breakfast, so cannot comment. I did note there was a microwave + small refrigerator. There seemed to be plenty of soaps and lotion packets too. I can say the bed was very comfortable and offers many pillows. The towels worked for me. It was wonderfully quiet. I did use their internet and it was fast! Also, I was offered a "welcome bag" with bottled water and a couple of snacks, which was nice. There is always ample parking and the property is within walking distance to many coffee and eating places.

Miinukset: If memory serves, room rates were a little less and there was a more generous free cancellation policy.

Plussat: Price

Plussat: Staff everywhere was excellent

Miinukset: Breakfast was a disaster Two of three TV's in public area did not work Refrigerator in room did not work Coffee maker in friends room did not work Rather noisey

Miinukset: Expensive for what you got

Plussat: The hotel is older looking outside, but clean and updated on the inside. The staff was friendly and always was willing to assist.

Miinukset: No

Plussat: Cleanliness, and the availability of the front desk. We had been on the road for a couple of days and left our toiletries at the previous stop. Front desk was so nice to accommodate us. Breakfast staff was super nice too, coffee was delicious!

Miinukset: zero

Plussat: Very good location and helpful and attentive staff!

Miinukset: Someone took up the handicapped parking- not the hotels fault.

Plussat: Stayed in Family Room. The room was Very Clean and Spacious. The Hotel Staff were very friendly and helpful. Will definitly stay at Best western Heritage Inn on our next Family Visit to Chico.

Plussat: Great staff and free breakfast

Miinukset: No

Plussat: very clean and quiet even though there seemed to be many rooms occupied. very friendly staff.

Miinukset: no

Plussat: Newly renovated. This is one of my favorite hotels to stay in.

Plussat: Spotless clean and updated. Better than the rooms at the Mont Bleu in Lake Tahoe!

Plussat: The room was spacious, clean and comfortable.

Miinukset: The amount of noise that was allowed to take place. A group of men were out in the parking lot until 1:30am being extremely loud. Management did nothing. Also, when I checked in, the woman working the counter had her child there and attended to him instead of providing good customer service.

Plussat: The room cleanliness.

Miinukset: Parking, All around noise at all hours from people who seemed to be long term guests, shouting between floors. Too much light in the room coming from the white light on the wall right next to the lavatory. Breakfast, at around 9:20 the waffle mixed ran out and the front desk told there was not anymore available. Only a handful of sausages left and one of them had a human hair wrapped in it. I told the girl and the front desk, she said “let me check” and grabbed what seemed to be a notebook and that was the end of our interaction, there was not an apology or we will get more for you, nothing of the sort and lastly there werent any napkins available.

Plussat: Looks like it was recently updated. Room was clean and quiet.

Miinukset: Wish there was the option to turn off the night light in the bathroom.

Plussat: Great location, nicely appointed room with very comfortable beds. Very clean and maintained well. Night/evening reception staff very friendly and helpful.

Miinukset: Breakfast was not good and the breakfast staff were lazy and unhelpful. It was difficult to get them to provide food during the breakfast time.

Plussat: Didn't expect it to be as nice as it was. Rooms were freshly painted, newer furniture, comfortable bed. View was of the concrete wall next door but I wasn't there for the view & that didn't bother me at all. In fact it felt more private. Did not try the breakfast so no opinions there.

Miinukset: I was very pleased. Had a nice, short stay & will stay again.

Plussat: Recently remodeled!!

Plussat: Fabulous shower and great black-out shades in bedroom.

Miinukset: Had to ask for several breakfast items; cutlery, napkins

Plussat: It was close to the Silver Dollar Speedway which was nice.

Miinukset: Parking area is not big enough. We were there 4 nights and could only park in the parking lot 1 night. The other 3 nights we had to park on the street. We had 2 rooms and only 1 car.

Plussat: Rooms were neat and clean with modern fixtures

Miinukset: Lack of several small amenities that I normally expect in a hotel, such as a bottle opener, magnification mirror, kleenex in the bathroom, bath mat, bottled water.

Plussat: The staff was friendly and very helpful. The room was easy to get to and there was was available free parking. The breakfast was fully stocked and provided a variety of different delicious breakfast foods in the morning. Cleanlines was an A+.

Miinukset: I absolutely loved everything about the hotel. I enjoyed my stay with no complaints.

Plussat: Staff was very friendly and helpful.

Miinukset: The bathroom was too small and I do not like shower curtains. They are cheap and unless washed every time the room is used they are dirty.

Plussat: nIce spacious updated rooms

Miinukset: Most hotels in this area offer complimentary breakfast; would be nice if this one did as well. Also, most hotels in this area have complimentary brewed coffee in the lobby. Would be nice if this hotel offered that.

Plussat: Clean rooms and friendly staff.

Plussat: The location to work.

Miinukset: Asked to have a light fixed in the bathroom and told them I was out until 7:00 pm. They had 11 hours to fix it and wasn’t done. Only a light bulb needed to be done.

Plussat: Clean and updated rooms.

Miinukset: Expensive. Other hotels in the area offer breakfast or breakfast vouchers for the same price or less.

Plussat: Very friendly staff. The young lady at the front desk remembered my name from the check in the day before. I purchased a cold beer from the cabinet when she Aaked if I wanted a chilled glass. She had one ready Managment potential for certain.

Miinukset: No

Plussat: The room was so clean; beds were awesome; loved the jacuzzi and workout room.

Miinukset: I was very upset with the level of noise early in the morning and evening. The room above us had heavy feet. We also didn't like the tv chnl selection.

Miinukset: For what it was I believe that it was way over priced.

Plussat: The quality of the room was very nice, modern and crisp. Also the bathroom was roomy and the vanity was large enough for two to use.

Miinukset: Breakfast was not included with the room. Since this is pretty standard practice these days we found that strange. We didn't like that there was an additional charge if we wanted to cancel our reservation. We took a chance and did not pay the extra fe

Plussat: Location

Miinukset: Gym was limited

Plussat: Location and Friendly staff

Miinukset: I was on floor 1 next to the exit door that the guest needed a key to access. Every time someone would go in or out it would shut very hard and extremely loud. It felt like every 15 minutes I was woken by this Extremely loud closing door. On Sat they didn't clean my room until 3pm and wanted to take a nap because of the door situation.

Plussat: The room was very nice and the staff was great!

Miinukset: The location want in downtown but that's not really their fault.

Plussat: The beds were soft

Miinukset: Manger did not care about our complaint

Plussat: The people were friendly and the location was perfect for going back and forth from Nettleton Stadium .It was clean and quiet also

Miinukset: Parking could be difficult at various times but other than that we always found a parking space

Plussat: The staff were friendly, the room was clean, the location met our needs and the rate was reasonable.

Plussat: The staff was friendly.

Miinukset: I paid too much for the room. Not what the picture of the room that I saw online looked like. The toilet did not work even after it was so called fixed.

Plussat: Free Parking, Free WiFi

Miinukset: The hidden fees, the delay in getting a room when I arrived, extra fees for room service, the pool was closed, noisy area (heavy traffic), Workers had poor communication with me while checking in...later had to spend more time figuring out a resolution

Plussat: Its your typical motel 6!

Plussat: I did like the shower pod with the reverse pointed shower head, very innovative! The front desk people were very nice.

Miinukset: There were drug dealers and general scum bags hanging out near my room all night. Loud yelling like "Hey man, you got the stuff?". My buddy came to my room and some homeboy wanted to sell him drugs outside my door. My friend told me that I should have talked to him before getting a room in that part of town. The curtain in the shower pod was too short so the water leaked onto the floor. I left a few bucks for the maid in the morning of night #1, when I got back for night #2 no new soap or anything was left for me, I didn't bother leaving any more money! They gouged me for Friday night $20 bucks more for what?

Plussat: The staff is always friendly.

Miinukset: They canceled my reservation two days in a row without a phone call. The first night I had to stay somewhere else. The second night they canceled my smoking room and put me upstairs in a non-smoking room.

Plussat: It was a good value

Miinukset: The room appeared clean, but when I got up at night to use the bathroom, it had many roaches scampering around - not a good feeling. I let the front desk know about the roaches and they said they would call Terminex, but offered no apologies. I won’t be back.

Plussat: The staff accommodate me before check in , which helped me out greatly because I work a graveyard shift.

Plussat: Close to work

Miinukset: Noisy,hard beds,stiff pillows,parties everywhere,corner showers are horrible,banging all night above,slamming doors

Plussat: I liked that it was close to everything

Miinukset: I in did not like the roaches that I woke up to in the morning

Plussat: Friendly staff, great waffles and coffee

Miinukset: Needs nicer blankets.

Plussat: It was nicer than the star rating led me to believe. Plus I liked how the front desk person was aware of who was coming and going into the motel.

Miinukset: Very few ammenites in the room. Only 2 small shampoo bottles and 2 hand soaps.

Plussat: Great staff Friendly Nice good sized rooms Location was perfect for me

Miinukset: The rooms could have been a little cleaner The amenities were not up to par meaning I had no ice bucket or small face towels, and the power went out in the whole building around 630 in the morning. But all in all great stay

Miinukset: Poor breakfast choices

Plussat: Very comfortable bed and quiet clean room and grounds

Plussat: Nothing

Miinukset: Dated, waaaaay overpriced

Plussat: Friendly, helpful staff. Clean, quiet room.

Miinukset: The price seemed a little high ($--- + fees) for such a basic room, but I know it is probably due to college just starting as well as these local hotels are still housing Camp Fire Survivors and workers, so they can charge higher rates due to demand.

Plussat: Front desk staff was very accommodating and responsive.

Plussat: Quiet street Courteous employees!

Miinukset: Carpets were stained and gross! + dog poop outside-tell your dog guest owners to please pick up after their pets!!

Plussat: It had easy access from the freeway and it had a room for handicapped people like myself.

Miinukset: The internet connection didn't work. No matter how many times I tried to connect, it wouldn't connect.

Plussat: No

Miinukset: Coffee tasted burnt

Plussat: Free breakfast and accommodation for my stay while my daughter was at orientation at Chico State

Miinukset: They charge more for 2 beds ( I guess cause they have to wash more sheets )

Plussat: The Rodeway Inn is very comfortable and quiet. I stay in Chico for work and have tried just about all the other “budget” motels in town and will only be staying at the Rodeway Inn from now on! The beds are much more comfortable and rooms are nicer than any other places I’ve stayed for the price range. Each room also has a microwave and refrigerator for no extra cost. Showers are spacious and rooms are nicely furnished.

Plussat: Wifi and tv

Miinukset: Dirty carpets. My feet were black from walking barefoot on them.

Plussat: Nothing

Miinukset: Room was dirty, shower rod had scum on it. Refrigerator was unplugged, room was very small, could not walk between the bed and office chair, which would not roll. Internet would not work, even though I was given a password.

Plussat: Very nice hotel recently remodeled and upgraded, in a very attractive residential area. Great appearance to the property, and room was good. Staff very friendly and helpful. Price was good, especially being near the university.

Miinukset: My room door needs new weatherstripping along the bottom, and also on the left side below the door handle. There was a LOT of cold air coming in all night from the door, so I had to take some towels and lay them against the door at the bottom and up that side. Also the bathroom should have a curtain, for better privacy.

Plussat: HBO

Miinukset: The bedding was visibly dirty and the bathroom was grimy.

Plussat: it's a place to stay. It was a room.

Miinukset: I don't believe the linens were clean. The bed was made, but the pillows each smelled differently--like people smells, not laundry smell. The "breakfast" was very poor. Prepackaged danishes, empty orange juice container. Sketchy people hanging out nearby.

Plussat: Very well kept and clean for the price. Pleasantly surprised

Miinukset: Everything. Horribly rude staff

Plussat: Room was recently updated, new and clean

Plussat: Location

Miinukset: The bed was hard and the shower was not hot enough

Miinukset: Very disappointed with the hotel services. "Free Internet" is not working at all even after talking to the front desk. "Free continental breakfast" is cereal, banana and Danish. No hot food or yogurt.

Plussat: The room was clean and had a decent TV with dart elite channels which surprised me. They had good shampoo and soap in the rooms and they fold the toilet paper so it makes the arrow point. So they are trying to spruce things up.

Miinukset: The bed was a little hard and the hot water temperature was up and down but it’s a cheap hotel and it seems like they are trying hard to make it nice. The coffee I. The lobby ha bad coffee but the coffee in the rooms is the same bad coffee at Be

Plussat: The bed was very comfortable. The room was clean. Overall the inside of the room was a pleasant experience.

Miinukset: The pictures online show a very elegant room with a inviting bathtub with decor depicting a spa like atmosphere.rm not like the pictures. The hotel is under construction which they do not tell you when you pay almost $--- for a room. Dust everywhere.

Plussat: Beautiful room, nice location.

Miinukset: Thermostat was broken. The remodeling was noise was early in the morning

Plussat: The restaurant inside was awesome. Great, fresh, inexpensive food. Awesome service.

Miinukset: Motel was under construction.

Miinukset: There was human excrement beside the toilet...they started up construction at 7am right next to my room but didn't bother to tell me this was going to happen. Breakfast was a joke!

Plussat: location

Miinukset: old, run down hotel not deserving of 3 stars, more like 1.5 to 2. Minimal amenities but the breakfast was decent.

Miinukset: Under renovation, did not know until I arrived and had to sign a document about their construction between extended hours, restaurant closed but had makeshift bar and restaurant in a conference room, limited menu $140 rate terrible value. This facility has struggled over the last few years, not sure I will return here.

Miinukset: No parking and under construction

Plussat: Everything was amazing

Miinukset: There was nothing I would of changed

Plussat: The bed was super, and I wanted to steal the pillows, they were so comfy. Room was very quiet.

Miinukset: There was a flickering light in the room that we could not turn off. Very annoying. Too bad about construction going on while we were there.

Plussat: Dark out curtain really worked. Maintenance to help with tv was quick and helpful. Quiet.

Miinukset: Beds were old, hard, pillows flat. Undergoing remodel so common areas are torn up and cold. View out window was debris from remodel and wall 2 feet away.

Plussat: Always super clean a mind a great stay

Miinukset: Everything was perfect

Plussat: The staff was accommodating with the heater situation and that was good!

Miinukset: The staff was very helpful because our heater didn't work. The room was cold because the heater was blowing out cold air. However, the maintenance person tried to fix the heater for probably and hour. He could not fix it so he asked the Manager if we could go across the hall into an empty room. He checked the heater there too and it worked!

Plussat: Helpful staff good location

Miinukset: Price too high for the facilities there

Plussat: i liked the size of the room and the beds were very comfy great channel selection on the TV. Our kids liked it very much

Miinukset: There was one thing that i did not like the bed sheets had a cigarette burn on them the top sheet and the fitted sheet so that told me that it hadn't been changed and it was very unconformable and the sheets outline was burnt and sharp.

Plussat: All first floor rooms

Miinukset: n/a

Plussat: Wifi, nice people, was perfect location for us! Great over nice stay,

Miinukset: Carpet old & stained. Everything else was clean!

Plussat: Nothing

Miinukset: Everything

Miinukset: Extremely dirty room. towels that appeared that they used to be white were brown Half the light bulbs in the room were burnt out or not working Blankets and bedding were so gross I slept in my clothes in case they are were bed bugs

Miinukset: you Can hear everything from the cars on the road and the people outside. I didn’t feel safe in this hotel with my family. The noise outside was just too much for me.

Plussat: Great value for the price. Clean and comfortable for me.

Miinukset: Nothing not like at this price!

Plussat: Friendly front desk employees and clean rooms

Miinukset: I didnt like being put on the end room by the street but thats my only complaint.

Plussat: The water was warm.

Miinukset: Room was falling apart. Grout and walls were moldy in the bathroom. Breakfast was spartan and ugly. No sugar for tea. Had to ask for things all the time. Heater in room didn’t work. Phone out of order. Bed sagging. Water cut off. Broken bracket for toilet paper. Staff was originally rude and unhelpful. Later ok.

Miinukset: The room was filthy. Walls, capet, bathroom were dirty. There were shady people around all hours of the night and people in the parking lot living out of their vehicles.

Miinukset: No breakfast!!

Plussat: Middle of town, got microwave. Easy for heating up kids food and coffee maker.

Plussat: Location is great!

Miinukset: The carpet is stained and had holes. There were empty bottles and cans In the room from a prior occupant. Wall electrical plug without a plate/cover. Front door did not seal and let through sound and light. Stair well leading to 2nd floor is filthy.

Plussat: Price amd service

Miinukset: Beds had hair on sheets and stains

Plussat: Location

Miinukset: Flea infestation in the rooms, broken AC controls, broken hair dryer. Made it tough to enjoy

Plussat: Rooms are big

Miinukset: They are supose to serve breakfast but they didnt have anything

Plussat: Location to downtown Front desk staff nice

Miinukset: Hairdryer mounted on wall didn’t work, room phone didn’t work either to call and tell them...it’s a super cheap rate to stay close to college

Plussat: The check in staff was excellent. He was very friendly and helpful. When we called down to get help with the TV, he was very prompt and came up to show us how to work it. The room was in a quiet section of the hotel as well, which we always appreciate.

Miinukset: They did not use fitted sheets. It is simply a flat sheet that did not go all the way to the bottom of the bed. To make up the gap there was some sort of towel . This made it uncomfortable, fitted sheets should always be standard.

Plussat: Friendly front desk staff, nice lobby

Miinukset: Yikes... the light switches didn’t work. There was mold behind the bathroom door, crumbs and dust on the floor. Seemed like the place is overdue for an upgrade. Definitely felt like a place people do drugs and their mistresses in, not a feel-good spot to stay overnight. Just get in, sleep and leave. Definitely wouldnt feel comfortable with my kids there

Plussat: The employees were nice.

Miinukset: When we arrived I noticed trash in the parking lot and there were building maintenance needs such as painting and new door handles and such. Our room was ok. The door did not shut properly and the neighbors were loud. The hotel needs a major renovation.

Plussat: One staff member was pleasant

Miinukset: Two staff members were unpleasant, the room was tiny and disgusting. The carpets were filthy, there were bugs, the sheets were not clean and there was grit or crumbs in the bed. Paint was peeling off the walls, the TV barely worked and did not have the channels described, the WiFi did not work, the shower curtain was stained and moldy, the window curtain was covered in holes that let hundreds of bright light beams stream into the room first thing in the morning, the toilet did not flush all the way leaving feces floating in the bowl, the towels were extremely thin, scratch and somewhat stained, there was no bathmat, the freezer was almost a solid block of ice and the air conditioner smelled of mildew. It was horrible.

Plussat: I enjoyed the transients walking through the parking lot at midnight. Along with the scary movie atmosphere of the hotel. Oh, and the smell. I would have been more comfortable sleeping in my car.

Miinukset: About $65 over priced. You can't fit in the shower if unless you're a contortionist. Seriously, the worst place I've ever stayed in my life. Spend the money, stay at Oxford.

Plussat: Maybe the location.

Miinukset: The people were rude and not at all helpful: "You don't need to know our names, whoever is at this front desk will help you". The room: no bathroom soap (of course this was probably on purpose because the shower had no soap dish, tray, ledge or anything else: had to use the floor), dirty, and nothing worked well.

Plussat: The bed was comfortable, everything seemed exactly what was expected of a 2/5 rated place

Miinukset: I didn't like that one of the desk guys working there mis used my information and CALLED my personal cell phone to ask if I wanted to meet up and wanted to talk to me when I was alone. He called multiple times and harassed me in the same conduct. A police report is being made, definite creep.

Miinukset: Fridge didn't work and no chain type lock for the door

Plussat: Nothing. The window was stuck open. It was cold in the room. Tub was dirty towels were stained. Paint on the windows rust on the lights bed was not true to size. It was short in width on one side. Out side was bad. Cement cracks every where.Noisy. hated

Plussat: Nothing

Miinukset: Bathroom was filthy, tv didn't work, rusty shower and bathroom.

Plussat: That they had a room that evening

Miinukset: Everything, Did not have room when we arrived; later called and said they had one. Worst room ever experienced. Can't believe that you make reservations there.

Plussat: The people at the front desk and the maid was sweet and helpful and really doing their best it will be a good place to stay after all the upgrades are made but it seems like it might take awhile.

Miinukset: The refrigerator didn't work and they didn't offer to switch rooms or the refrigerator out. The toilet was old and barely flushed. They were under construction, that didn't bother me but it needs it, since that was the case it needed to be advertised in bold and also discounted.

Plussat: Nicely located within walking distance of many restaurants and shops. Staff were friendly.

Plussat: Looked for a last minute low cost one night stay. University Inn is definitely on the low end quality accommodations. Room was out dated and worn down. My expectations weren’t high but expected a comfortable bed. Did sleep well overall. Rate should have been south of $50 so found it over priced.

Miinukset: Room cleanness and bathroom.

Miinukset: They charged us 5$ for a towel we used to clean up soda...befor we checked out they made me feel.like a thief because they actually counted the towels ...it was totally under construction , which when I booked the room I believe should have been told to me...there was no smoke alarm.in the room..the bed was so soft it hurt my back, so my husband& I turned the mattress, I ended up on the hard wood floor, which was so dirty when doing laundry at home , my siox stayed black from wearing them inside the room...the toilet screened when flushed...we didnt get sealed coffee cups, there was no assigned parking which ment I had to park accross the lot from the room....and the sink and tub were terribly outdated, I hated having to use the shower..all in all, I feel they should refund us for at least half our stay...it sucked and I would not recomend it to anyone!

Plussat: Girl at the desk was nice

Miinukset: The room was nasty! They need to gutt the entire place, fumigate it and start over!

Plussat: The ice machine worked.

Miinukset: Ice cold showers suck. No hot water, no soap in the room, no toilet paper in the room, terrible parking situation, only one towel. Two televisions in the room and neither on worked. Non smoking room smelled like smoke.

Plussat: Its clean.

Miinukset: Every thing was fine. Than you so much.

Plussat: The location is great!

Miinukset: Their undergoing a remodel so slightly inconvenient to get to the rooms. Breakfast is available at 6 a.m. however I’ve stayed here at least 6 times and the office is always locked and no one comes to the door to let you in. Very frustrating when one just wants some coffee and a pastry or something that is part of the selling point. I travel for work so in the least at 6:30 someone should be available.

Miinukset: There were two large squares cut out of the ceiling in the bathroom exposing pipes and insulation. It looked like an unfinished construction job. Telephone had no power cord. Hence did not work.

Plussat: Nothing this property was disgusting!

Miinukset: Everything, and we will never ever use booking.com again

Plussat: Location is perfect. Staff was helpful.

Miinukset: need to upgrade the air conditioners.

Plussat: The location was good

Miinukset: The bathroom wasn't clean, there was hair on the floor and the blanket was dirty..

Plussat: I loved the jacuzzi tub and location in downtown. It was also across the street from an awesome beer bar and restaurants are within walking distance.

Miinukset: Our hotel room was not clean upon arrival, very little toiletries and towels were provided. Not bad if you aren't used to staying at places like Hyatt. (Which I do for business)

Plussat: The neighborhood it was located was very nice and quiet compared to some hotels next to the freeway. The people who worked there were nice and the room seemed to be a good size, not too small.

Miinukset: The hotel had cockroaches and we found a bed bug. Saw both within 2 to three minutes of walking into the hotel room. We just walked right back out

Plussat: The location is great, located very close to the downtown.

Miinukset: I reserved and paid for a room with a king sized bed but was told Kayak/hotels.com overbooked the reservation and therefore, since I had already paid for the reservation, I must take what they have available. Unfortunately this meant staying in a room with a double sized bed and a bathroom with a shower/bathtub that did not work. For the money paid for a room with a double sized bed, I could have stayed elsewhere of higher quality. This was a horrible experience. I would advise people not to stay at this motel because it is a racket that over promises (or over books) and price gouges their customers through strongarm tactics.

Plussat: Nothing

Miinukset: This is the dirtiest hotel I been in

Plussat: noting but the location was ok but lot of homeless peoples the hotel need a bad made over

Miinukset: the staff was very unfiendley and new noting about the town i ASK THE CLARK WERE BANK OF AMERICAN WAS HE DID NOT NOW IT WAS TWO BLOCK AWAY ON THE SAME STREET

Plussat: Was in Chico for sons graduation. Basically slept and showed, 6 hour stay. Friendly staff, overall clean would stay again for the same reason.

Plussat: My friend and I stayed at this motel overnight after a concert. We arrived in the day time and the room didn't look too shabby at all. Good for the price. There were older men sitting outside in the sun and kids riding their bikes around the parking lot, so I didn't get a bad vibe at all. And the location is great only 5 minutes from downtown. The room didn't look dirty. Can't speak on the bed since e brought our own blankets and didn't sleep under the covers.

Miinukset: When checking in, the staff wasn't that friendly, but whatever we were only there for one night. As far as amenities, the water was like warm and the fridge didn't work which we discovered the next morning when all of our food/drinks weren't cold. Didn't feel too safe late at night for a couple young women. As we were getting out of a cab, some older man hopped in to ask if we had fun, and then disappeared. The taxi driver said he was a tweaker. Scared the crap out of us! Not too long later, someone was banging on our door at like 1am. When we responded through the door, it was a man yelling "You got a cup?!". Definitely made sure every lock was locked that night!