Chihuahua hotellia

Plussat: The box lunches prepared for us the morning we left on El Chepe, copper train was fantastic. What a great touch!

Plussat: This is our favorite place to stay in Chihuahua. They have a great happy hour with real food and free beer and wine. We got in late and happy hour was still going so it was a nice way to end a long day on the road with a beer and a taco or two! If you miss happy hour, there's a Denny's right next door. I believe this is where the food comes from since there didn't seem to be much of a kitchen. Friendly, helpful staff. Rooms clean and beds very comfortable. Breakfast is also included.

Miinukset: Have't been disappointed yet.

Miinukset: Reception need fix problems with phone because i dnt can order pizza on phone.

Plussat: The pool

Miinukset: Smoking inside building

Plussat: Although just spending a night, truly enjoyed. Hoped to have more nights there.

Plussat: The swimming was nice

Miinukset: Clean up bird poop on the pool deck

Plussat: The food was excellent!!!

Plussat: This Facility is exceptional! I travel here from US to visit my girlfriend and we are very pleased with the service, included buffet breakfast, very friendly staff, cleanliness and overall First Class Facility! This is my preferred hotel to stay at when I visit Chihuahua!

Miinukset: That I could not stay longer. there were young people partying early in the morning in the room next to us however when I called the front desk they put a stop to it immediately.

Plussat: The pool was nice. Good breakfast..(not included.)

Miinukset: The room was old with worn carpet and so on. Not deserving 4 stars.

Plussat: View

Miinukset: Hotel is a little dated needs some upgrades

Plussat: Its a luxury hotel for a very reasonable price

Miinukset: It was very noisy cause they make parties and that makes sleeping difficult

Plussat: Classy and sophisticated

Miinukset: Best one in Chihuahua, Mexico

Plussat: Nice view. Great quality. Very good price.

Miinukset: Had to request iron be sent to my room. Had to request refrigerator be sent to my room. Door would not securely shut from outside. Had to forcefully slam it a 4th time for it to properly shut. Room # 141. Otherwise, anyone could just push door open.

Plussat: The hotel was clean and the although i had experience with the breakfast rules, i must say it was good.

Miinukset: The rules of the hotel were excessive. I had made a reservation for two queen beens and although i had prof of this the hotel personal insisted to give me a king bed with a sofa bed. A day later the manager called me to fix the issue, but by this time it was already to late. When asking for extra pillows i had to sign for them, are you serious? These rules made me feel like if the hotel was going bankrupt. Not only that but when going for breakfast they had a girl taking role just to make sure you were a guest in the hotel. The hotel does not have well defined the cliente they serve , i found these rules to be very disrespectful to me and my family.

Plussat: Great staff and food

Miinukset: N/a

Plussat: Has a big screen in the garden/pool area and an indoor hot tub that overlooks the screen. Great breakfast and friendly transports. Gym was also great!

Miinukset: Nothing

Plussat: Not to good of a selection. Eggs cooked to hard beans were good coffe great pan dulce great

Miinukset: Break feast

Plussat: I like the pozole, the bed, the shower.

Miinukset: There was no pool

Plussat: Friendly staff nice rooms super clean

Plussat: Great location. Hotel transfer was great. Staff super helpful.

Miinukset: It was all good.

Plussat: Clean, cozy, quiet, good service, nice bathrooms, hot & strong water shower, i had a great stay and fairly close to all Chihuahua

Miinukset: small parking place, i had to park on street couple of times

Plussat: The location is fair. The breakfast was not to bad. The people are very nice

Miinukset: No coffee in the rooms

Plussat: Very clean , good looking , delicious breakfast buffet, near a Mall , comfortable rooms .

Plussat: Breakfast The happy hour Helpful staff

Plussat: The breakfast is good, with Mexican traditional food, also western style... Happy hour is fantastic

Miinukset: Shower head, television

Plussat: Great location and premises

Miinukset: Everything was great!

Plussat: Location

Miinukset: Everything was great

Plussat: excellent

Miinukset: lack of parking space

Plussat: Exceptional staff! Hotel has beautiful public spaces and the swimming pool is gorgeous...

Plussat: It’s good and accessible

Plussat: good location, good service, nice & clean

Plussat: Love the hotel location and comfortable room

Miinukset: Nothing everything exceptionally awesome

Plussat: Yes

Miinukset: The room was not clean enough

Plussat: Great option for Chihuahua and the area. I’ve stayed at the Marriott several times. This is as nice, much cheaper and has a great breakfast for free. Good easy parking. Nice neighborhood to go for a run, park not too far.

Miinukset: All good

Plussat: Close to everything

Miinukset: It's just a great hotel and the staff is great

Plussat: The bed

Miinukset: Breakfast was really bad, poor and not tasty

Plussat: The staff was very friendly. Excellent breakfast. Very clean. Very nice antique decoration. The ceilings are awesome

Miinukset: Towels and pillows can be much better. Room too small and noisy at nights.

Plussat: .- Breakfast Good .- nice people (Services) .- Location excellent

Miinukset: .- Bed, .- Calefaction .-

Plussat: Everything was clean.

Miinukset: Via my booking app I had no option to get a single room and ended up paying for a triple. The receptionist did not even try to fix this when I checked in. I feel disappointed about this. Other than that, it's ok.

Plussat: The clean of the room

Plussat: Breakfast was very good

Miinukset: The entrance door and the bathroom door are in need of adjustment (hard to close and hard to open)

Plussat: Price and continental breakfast

Miinukset: The weather got cold and the room did not offered the means to warm up the temperature. That made it very u confortable!

Plussat: Staff very courteous, hotel super clean, breakfast delicious and good location

Plussat: Great location. The rooms were nice and comfortable. Everything needed was provided.

Plussat: Very clean and beautiful and a selection of areas to sit and hang out.

Miinukset: A little out of the way and not close to stores. They could offer wine, beer or have a small bar.

Plussat: The stay was excellent thanks!!

Plussat: Hotel

Miinukset: We understood they allowed pets which is why we chose it. But they charged us US$120 which is certainly absurd. They blamed booking.com for not telling us. We had no other place to go, so we had to stay there. We travel a lot with our small dog and have NEVER been charged more than $50 at the best place.

Plussat: We absolutely loved it! Spacious, nice, clean, convenient, excellent service.

Miinukset: The hotel was packed with families, and they did not have enough grills for everybody!

Plussat: Everything

Plussat: Loved it! Clean, confortable, spacious, nice, great service, convinient.

Miinukset: Too many people staying, and not enough grills.

Plussat: Room was exceptionally clean. Everyone was very nice. Buffet was fantastic, delicious food. Waiter Jesus completed the experience. he was a one man show keeping sons entertained. Location is great, near downtown. Uber fees very affordable due to its location.

Miinukset: Pool needs more attention. Constant maintenance and cleaning debris out of it would be a plus. Hotel needs an early morning coffee station.

Plussat: Very clean , well lit , felt secure

Miinukset: Kind of old , no mini fridge , no micro small stuff like that but over all would stay again

Plussat: No ...dry like from the day before

Miinukset: Some of the personnel at the front desk (nigth shift)

Plussat: It was nice and clean. It was a good value.

Miinukset: It was a bit farther than I thought it would from the area I was visiting.

Plussat: Comfortable bed, nice room and very clean.

Plussat: The price and it was a standard enough hotel.

Plussat: It was quiet.

Miinukset: In the middle of nowhere and there was bad small on the halls of the rooms.

Plussat: Very comfortable beds

Miinukset: Have aircondition on before arrival

Plussat: Comfortable bed and clean room

Miinukset: The wooden bed frames are way bigger than mattresses and my elderly mother in law hurt her leg bumping into the bed frame. Not properly made at all.

Plussat: Facility right on a major thoroughfare. Fairly secure parking lot ... behind the building.

Miinukset: The furnace was very noise. One could hear the baby cry in the next room.

Plussat: Cleaning crew were great

Miinukset: Got a handicap room on the first floor and it smelled like the kitchen all the time I had to keep a towel under my door to keep me from getting sick to my stomach

Plussat: Location, service

Miinukset: TV too small and it was located at bedside which was uncomfortable to watch.

Plussat: Excellent location.

Miinukset: Breakfast wasn't the best.

Plussat: Breakfast buffet was great.

Miinukset: Downstairs security felt like he disrespected us when we asked how to get to our floor after we parked our car like he didn’t believe we were customers

Plussat: Had a heater that was making a loud noise and the hotel immediately moved me to the first floor with no issues. Very attentive staff.

Miinukset: Third floor was noisy with neighbors slamming doors late at night. Due to a loud heater got moved to the first floor and had a much better experience.

Plussat: Very good hotel in all aspects! Fantastic Location.

Miinukset: Check out was slow

Plussat: The location

Miinukset: Small rooms, got charged 3x the price still havent fixed my issue

Plussat: Location, staff, allows pets

Miinukset: I stay here a 5-6 times a year, but I've only been given a room in the new wing once. The older wing needs some updating. The blackout blinds didn't fit properly and the bright sign outside the window let light into the room. The room wasn't as clean as one would hope. The showerheads desperately need to be cleaned - the mineral deposits block the water and cause the spray to go all over except straight down. Has been this way for some time and is getting worse. Lighting in rooms is dark. Some lights didn't work.

Plussat: Everything was great, Definitely will come back on my next visit

Plussat: Location, location, location.

Miinukset: I did not like that the reception staff did not answer the phone (room service) I sounded like it was disconnected.

Plussat: Nice happy hour and food buffet

Miinukset: Room is super small for two doubles

Plussat: Very good price point for the location and the quality of it, was nice to have a parking just for the guests of the hotel. The staff was super nice to us as well.

Miinukset: My only problem with this hotel is that some of the furniture had rips in them and also the shower did some strange noises some times.

Plussat: Afordable price. Nice pool.

Miinukset: Difficult to get to the hotel. Breakfast was good but the breakfast room was dirty. Rooms were VERY small and not very clean.

Plussat: Really nice, perfect location.

Plussat: The bed was comfortable

Plussat: Location. Clean. Great shower. Helpful staff. Great selection of TV channels ;-) walking distance of downtown and grocery stores. Bus stop one block away. Parking spaces

Miinukset: N/A

Plussat: Overall the place was nice and clean. Will visit there again when we are in town

Miinukset: No ice maker

Plussat: Nice staff and breakfast

Plussat: Location to airport

Plussat: Location good if you are going to Santa Rita, you'll expend 30 MXN pesos for Uber. Breakfast was better than average! served from 6 to 11am, really good option to say.

Miinukset: There were some drunk/junkie guys doing a party at 4am and the staff didn't notice until we called after more than 30 minutes of noise. Once we called, staff took care of those hooligans.

Plussat: Close to airport and bus station. Nice big bed.

Plussat: Room was clean buffet was tasty staff very kind and helpful this is not the first time I book this hotel and won't be the last

Miinukset: Room a little small for me , but that's because I'm a big person but good after all nice hotel