Chihuahua hotellia

Plussat: The box lunches prepared for us the morning we left on El Chepe, copper train was fantastic. What a great touch!

Plussat: This is our favorite place to stay in Chihuahua. They have a great happy hour with real food and free beer and wine. We got in late and happy hour was still going so it was a nice way to end a long day on the road with a beer and a taco or two! If you miss happy hour, there's a Denny's right next door. I believe this is where the food comes from since there didn't seem to be much of a kitchen. Friendly, helpful staff. Rooms clean and beds very comfortable. Breakfast is also included.

Miinukset: Have't been disappointed yet.

Miinukset: Reception need fix problems with phone because i dnt can order pizza on phone.

Plussat: The pool

Miinukset: Smoking inside building

Plussat: Although just spending a night, truly enjoyed. Hoped to have more nights there.

Plussat: The swimming was nice

Miinukset: Clean up bird poop on the pool deck

Plussat: The food was excellent!!!

Plussat: Food, installations, everything. It worth every penny.

Plussat: Loved the hotel, the pool and the stuff working there! My new favourite choice for Chihuahua

Miinukset: Breakfast was poor and they cleaned it of already at 10:20 when breakfast was until 10:30.

Plussat: Location, personnel, food, bar, everything.

Miinukset: Nothing, everything w is s perfect.

Plussat: The pool was nice. Good breakfast..(not included.)

Miinukset: The room was old with worn carpet and so on. Not deserving 4 stars.

Plussat: View

Miinukset: Hotel is a little dated needs some upgrades

Miinukset: Hotel To dark. Room space was small for price.

Plussat: Nice and clean.

Miinukset: I liked eveything

Plussat: Classy and sophisticated

Miinukset: Best one in Chihuahua, Mexico

Plussat: Nice view. Great quality. Very good price.

Miinukset: Had to request iron be sent to my room. Had to request refrigerator be sent to my room. Door would not securely shut from outside. Had to forcefully slam it a 4th time for it to properly shut. Room # 141. Otherwise, anyone could just push door open.

Miinukset: AC won't work as right Va

Plussat: It’s good and accessible

Plussat: The bed the room and the amenities

Miinukset: Nothing excellent

Plussat: Love the hotel location and comfortable room

Miinukset: Nothing everything exceptionally awesome

Plussat: Very nice rooms and breakfast was good. Staff was helpful and friendly.

Miinukset: The beds were a little hard.

Plussat: bed & pillows real comfy..clean rooms..frienly staff super fast check in..breakfast was good

Miinukset: the towels to old, toilet didnt work properly if you dont bring your own blow dryer you have to call the front desk for one

Miinukset: Not clean, elevator did not worked, too much noise

Plussat: The bed

Miinukset: Breakfast was really bad, poor and not tasty

Plussat: The hotel was clean and the although i had experience with the breakfast rules, i must say it was good.

Miinukset: The rules of the hotel were excessive. I had made a reservation for two queen beens and although i had prof of this the hotel personal insisted to give me a king bed with a sofa bed. A day later the manager called me to fix the issue, but by this time it was already to late. When asking for extra pillows i had to sign for them, are you serious? These rules made me feel like if the hotel was going bankrupt. Not only that but when going for breakfast they had a girl taking role just to make sure you were a guest in the hotel. The hotel does not have well defined the cliente they serve , i found these rules to be very disrespectful to me and my family.

Plussat: Great hot tub , Breakfast, big rooms super clean

Plussat: Good

Miinukset: Good

Plussat: Nice building, nice rooms, good breakfast

Miinukset: Long waiting time for check in with very few guests in line. No concern for guests from the front office staff. Hairs in the bathroom. Elevator out of order with no sign warning about that for several days. Long time waiting for the other elevator. We were a group of nine people. No one was happy with the hotel. We will not return

Plussat: Very clean , good looking , delicious breakfast buffet, near a Mall , comfortable rooms .

Plussat: The happy hour was great and the buffet breakfast was outstanding, and the staff was very professional.

Miinukset: The pool wasn't heated and there are some bars and nightclubs nearby which were super noisy on a Saturday night.

Plussat: The breakfast is good, with Mexican traditional food, also western style... Happy hour is fantastic

Miinukset: Shower head, television

Plussat: Great location and premises

Miinukset: Everything was great!

Plussat: Location

Miinukset: Everything was great

Plussat: excellent

Miinukset: lack of parking space

Plussat: Exceptional staff! Hotel has beautiful public spaces and the swimming pool is gorgeous...

Plussat: The staff was very friendly. Excellent breakfast. Very clean. Very nice antique decoration. The ceilings are awesome

Miinukset: Towels and pillows can be much better. Room too small and noisy at nights.

Plussat: Everything was clean.

Miinukset: Via my booking app I had no option to get a single room and ended up paying for a triple. The receptionist did not even try to fix this when I checked in. I feel disappointed about this. Other than that, it's ok.

Plussat: The clean of the room

Plussat: Breakfast was very good

Miinukset: The entrance door and the bathroom door are in need of adjustment (hard to close and hard to open)

Plussat: Price and continental breakfast

Miinukset: The weather got cold and the room did not offered the means to warm up the temperature. That made it very u confortable!

Plussat: Staff very courteous, hotel super clean, breakfast delicious and good location

Plussat: Room was exceptionally clean. Everyone was very nice. Buffet was fantastic, delicious food. Waiter Jesus completed the experience. he was a one man show keeping sons entertained. Location is great, near downtown. Uber fees very affordable due to its location.

Miinukset: Pool needs more attention. Constant maintenance and cleaning debris out of it would be a plus. Hotel needs an early morning coffee station.

Plussat: Very clean , well lit , felt secure

Miinukset: Kind of old , no mini fridge , no micro small stuff like that but over all would stay again

Plussat: No ...dry like from the day before

Miinukset: Some of the personnel at the front desk (nigth shift)

Plussat: It was nice and clean. It was a good value.

Miinukset: It was a bit farther than I thought it would from the area I was visiting.

Plussat: Comfortable bed, nice room and very clean.

Miinukset: Clearly the glory days have gone for this hotel, everything looks old and cheap, also I didn´t get the type of room I was expecting. The staff couldn´t care less about the service. I think didn´t get a good deal for my money.

Plussat: The price and it was a standard enough hotel.

Miinukset: No soaps. No Clean towels

Plussat: It was ok.

Miinukset: Front desk agent wanted comission from taxi which was very rude.

Plussat: Clean room, really good breakfast buffet..

Plussat: Clean

Miinukset: I was locked in the elevator for almost one hour. It was a very bad experience. One day before I told to the recepcionist that the elevator was about to broke and she did not do anthing. The second elevator was broken since I arrived and the stairs of the emergency were locked/closed. I really advise Quality Inn to cancel the membership with this hotel (in case that it is not the owner) because in case that an american sufer a tragic accident, the long arm jurisdiction of the US legal system will fine this hotel with a huge punishment.

Plussat: Very comfortable and quiet. If you want to see the nearby historical buildings and strip of bars/stores, the location is just about perfect. The staff were willing to let us park in the garage well after 11pm garage closing time.

Miinukset: Halls were not air conditioned in August. However, the rooms were well air conditioned depending on your personal setting. Also, had to go the first floor for ice, but it wasn’t the biggest deal.

Plussat: 1. Friendly staff. 2. Super proximity to Central plaza.

Miinukset: 1. No room service on the weekend that I could tell. 2. Restaurant service was terrible all 3 days stayed.

Plussat: Location, staff

Plussat: Location

Miinukset: Rooms are not clean and have not been updated since the 70/. Breakfast is an experience for the brave: there were no eggs for the first half hour and when time for a refill of juice: a bucket like the one that you use with a mop was brought out by a large unclean chef.

Plussat: Location, you can walk to the downtown area and the museums (Casa Chihuahua)

Miinukset: We were in the 4th floor, only one elevator was working during our stay, it was small and very slow. On the 4th floor in a common area was full of dusty furniture. In our room the air unit was very noisy and required a worker to work on it as it was frozen and required maintenance. The furniture is old and needs to be replaced.

Plussat: It was quiet.

Miinukset: In the middle of nowhere and there was bad small on the halls of the rooms.

Plussat: Very comfortable beds

Miinukset: Have aircondition on before arrival

Plussat: Friendly staff

Miinukset: Room air

Plussat: Everything was good.

Miinukset: Hola, Since I had a late arrival, I called the front desk in order to inform them on my way to the Hotel. When I got there, they informed me that they sold my room and I had to search for a room somewhere else. It was midnight and I was upset

Plussat: Nice staff and breakfast

Plussat: Location to airport

Plussat: Location good if you are going to Santa Rita, you'll expend 30 MXN pesos for Uber. Breakfast was better than average! served from 6 to 11am, really good option to say.

Miinukset: There were some drunk/junkie guys doing a party at 4am and the staff didn't notice until we called after more than 30 minutes of noise. Once we called, staff took care of those hooligans.

Plussat: Close to airport and bus station. Nice big bed.

Plussat: We were so pleased the staff was so friendly and helpful. They even walked us to our door as our flights was after 11. Very clean and a nice surprise as we just booked it online and you never know. But want to just say Thank you for a "Perfect Stay"

Miinukset: No airport shuttle.

Plussat: Very clean and beautiful and a selection of areas to sit and hang out.

Miinukset: A little out of the way and not close to stores. They could offer wine, beer or have a small bar.

Plussat: The stay was excellent thanks!!

Plussat: Hotel

Miinukset: We understood they allowed pets which is why we chose it. But they charged us US$120 which is certainly absurd. They blamed booking.com for not telling us. We had no other place to go, so we had to stay there. We travel a lot with our small dog and have NEVER been charged more than $50 at the best place.

Plussat: We absolutely loved it! Spacious, nice, clean, convenient, excellent service.

Miinukset: The hotel was packed with families, and they did not have enough grills for everybody!

Plussat: Loved it! Clean, confortable, spacious, nice, great service, convinient.

Miinukset: Too many people staying, and not enough grills.

Plussat: Clean and maintained

Miinukset: Parking lot and access to hotel from it

Plussat: Excellent location.

Miinukset: Breakfast wasn't the best.

Plussat: Location

Miinukset: Hotel is too old

Plussat: Breakfast was really good. The price was not included with our stay but it was not expensive.

Miinukset: They did not offer free filtered water and the water they had for sale was very expensive.

Miinukset: Coffee service in the room was for one person only in a double room.

Plussat: The staff and a really good hotel

Miinukset: Unbelievably noisy air con.