Choeng Thale hotellit lähellä Pansean ranta

Plussat: Great staff, beautiful food and property. I definitely recommend the palm seaside for dinner and sunset cocktails.

Plussat: The great pool area, the nice rooms, the service, the spa

Miinukset: The price

Plussat: Great hotel we loved it

Plussat: Wonderful staff. The room was gorgeous and impeccably clean. We had one issue with the hot water and it was fixed immediately. The staff could not do enough for you. The Beach Club was terrific and a great additional attraction which added variety. It made the holiday very special and I would strongly recommend it to anyone.

Miinukset: The restaurant food lets the hotel down a little. Catch is much better to eat at.

Plussat: Break fast was fine and service very friendly and effcient

Miinukset: Hotel needs an update/upgrade. stayed many times and am a great Fan. But with your new hotel next door beach up and running . Its clearly state of the art. So rooms need a little love and upgrade. Pool is excellent. Deck c haire are really old and beaten up.Just honest feedback

Plussat: This place was incredible. Top notch service and just stunning.

Plussat: Amazing facilities and the staff are very nice and helpful

Plussat: Staff are incredible

Miinukset: Perfect

Plussat: We chose not to have breakfast at the hotel, as it only offered buffet option, which encourages overeating and waste. It was also overpriced and based on overseas costs. We chose to go to a couple of local cafes which had good options and value for money.

Miinukset: we chose transport from airport through the hotel. Great service, however at 2-3 times the cost of local taxi. We returned to the airport through local taxi.

Plussat: From the style to the staff, amazing throughout!

Miinukset: Unfortunately not on the beach but having the beach clubs with a free shuttle bus made up for it

Plussat: The property itself is fine; a little worn but overall it is fine and in a great location on the beach. The interlinked laguna is great, as it gives you easy access to the Dusit and other locations, where you may choose to eat rather than at the Outrigger. I was dubious about other reviews as most of them all rate the breakfast...unusual thing to continually rate...but it is hard to rate when you have to explain to the chef how to cook an egg...I joke you not...and they still get it wrong...continually over an 18 day stay...

Miinukset: The restaurants are very basic; the lobby restaurant has no atmosphere and the staff are very poor, orders are incorrect, you wait an age for average food, it is hard to order a drink. Metzo is overrated, I have no idea how this place received the reviews it has, with poor quality of food and worse service. Thankfully the Edgewater outlet has better staff and they do try to make your experience better. There are limited business facilities if you need to work and are charged THB 5 per page for printing. The front desk also hound you for a security deposit...on arrival we provided THB 28,000 and then we were asked again and again for continued increases...what happened to paying on departure...The staff do not know how to deal with issues particularly well; a small child vomited in the main pool and it took over 30 minutes for them to action anything...which then involved a hotel trainee following the 'vom' around the pool...with a kids sandcastle bucket...on another occasion, a child had a number 2 in the kids pool and after the guard had fished out the accidental jobby, they continued to let patrons use the pool...when asked about their protocol, they informed me that the pool would be cleaned after dark...which was 6.5 hours from said accident...the list is endless...lovely location, just really poor on all the other elements sadly...would choose to stay at one of the other hotels nearby where you use the same beach and have access to the local area.

Plussat: lovely and beautiful hotel, friendly and helpful staff, great breakfast, wonderful restaurant, amazing beach and decent rooms. perfect for families and couples - silent rooms are faced to the lagoon or beachfront

Miinukset: shuttle bus to the next village operates only 4 times a day. it‘s only 20 minitues walk but if you are injured you have to pay 400 baht back and forth for a really short ride

Plussat: Great value for money. Perfect for kids with the club for the younger ones and pool slide for all day entertainment. Great to walk onto the beach for other restaurants, massage etc.

Miinukset: Rooms still a bit rustic but guess reflective of the price.

Plussat: Lots of fun for the kids, great pool, large family rooms. Lots of beach restaurants & bars a few mins walk away. Nice beach

Miinukset: Nothing

Plussat: Everything was simply Perfect!! The Breakfast was amazing, pools neat, tidy and beautiful. Room very good. Beach pretty much part of the pool area! Wish I had more time there. Will go back for sure!

Plussat: Comfortable room, good b’fast, as well as nice, vlean and uncrowded beach.

Miinukset: Club services were average and tasting menu was nothing special. Wines were also below average, and no sparkling wines.

Plussat: The beach front room is clean and big. With a very nice beach view. We opt for sunset theme dinner by the beach and it was spectacular. Breakfast was good but less thai food, more to western side. The pool was big with alot of complementary activities. The best part is this hotel is right on the beach with the best sunset view.

Miinukset: The location is a bit far from the hype area. But if u just want to have a peaceful holiday, this is the right place.

Plussat: Rauhallinen hotelli upean, pitkän rannan parhaalla paikalla. Vieressä kivoja rantaravintoloita.

Plussat: The staff, restaurants, property design, customer service, and beach were all wonderful. We loved the Thai restaurant and dined there a few times during our stay.

Miinukset: The pictures on the website are a little deceiving when it comes to the rooms and their views. We thought we were paying for a direct view of the ocean, but when we checked in the patio door opened directly to a view of the restaurant with very little privacy. The hotel was kind enough to move us to a different room a few doors down and it was a little better, but many of the rooms don't actually face the ocean directly. The marketing was a bit off from reality. We also didn't realize how much of a family resort this would be. If you are going for a romantic adult trip this might not be the best place to stay. If you are going with your kids it will be perfect.

Plussat: Breakfast very good with omelettes etc cooked to order. Good selection of fruit and breads. Buffet theme nights very good especially seafood BBQ at beachside location. Hotel grounds are swept clear of leaves and pine needles each day.

Miinukset: White Sunloungers were stained but were cleaned en masse after we spoke to Guest Relations Manager while he was on walkround of pool & grounds area. These are gradually being replaced by new grey sunbeds but as with existing cushions and tables they could still do with morning inspection and wipeover before use due to birds in trees.

Plussat: Breath-taking beach, not over-crowded sunbeds area with natural shade. Breakfast was also good. Staff was extremely nice. Perfect for families with young children.

Miinukset: The size of the room was a bit small.

Plussat: On a positive note, the hotel has a nice location on the beach. And there are a few good staff, generally reception staff and cleaning staff. For room service stick to the thai cuisine which was always tasty.

Miinukset: There is a reason why there are not any thai people staying with this brand hotel anymore. This hotel is very lucky to have repeat old age guests. I am sure the brand was good in its day which is what these guests remember and why they come back. If these repeat guests ever tried a different hotel they would be shocked what standard is actually available in Thailand. Seems majority of the staff have all been working at the hotel for a long time and forgotten how they should be in client servicing. Obviously no re training program. Porters and room service walk around with their hand out looking for extra tips. Pool restaurant staff playing on their phones rather than waiting on clients. Security staff asleep in their gatehouse. And when you hear the thai staff conspiring in thai language as to which old age guests they can most easily get tips from it is a very sad state indeed. Most male staff were rude, disrespectful and even arguing with my thai wife. A sign of old thai times. Old repeat guests favoured with sun beds and service, again can only think for tipping. Breakfast is a disaster area. Tables are not cleaned well between sittings meaning flies are everywhere. Tables are not cleared quick enough so birds feast on left over food leaving their droppings on the tables and chairs. Buffet food is not replenished quick enough. Too many times did I have to ask after empty pots. Too many times did I have to ask for my table to be cleaned. Too many times did I have to ask for a coffee. On my last day I truly gave up and just left without finishing my breakfast. The rooms we had booked after discussing with the dusit booking Reservation team were nothing like advised. With the lack of availability I had to upgrade to the 2 bed villa to get anything acceptable for a larger family. After moving in to the villa we found all the outdoor furniture broken and a hazard for my children which I had to ask to be replaced.

Plussat: NOT MUCH

Miinukset: The first room we got smelled of sewage all the time. Even when we were upgraded to another room, there was still a sewer odor problem in the room

Plussat: Good location, nice beach, staff ok

Miinukset: Never stayed in such an overpriced property, everything above 100 USD is a rip-off for this hotel. Old and dark rooms, aircon very cold and can't change, breakfast is poor vs 4/5* properties, bed is terrible. Would not recommend.

Plussat: Location, the beach.

Miinukset: Breakfast was poor. The furniture is quite old. Not 5 stars for sure. When we checked out , my daughter forgot to pack her electric toothbrush and left it charging in the bathroom. Next day I asked the staff to keep it that my friends can come to pick it up. But the answer was that they didn’t find anything in the room. It’s a pity that such kind of things happen in 5 stars hotel.

Plussat: The beach near the resort is a walking distance and perfect for couples and families to unwind and relax. The room allocated to us was amazing with laguna view which was private and amazing. Buffet breakfast was good quality.

Miinukset: The reception staff can through briefly the hotel facilities upon check-in.

Plussat: Nice , but not 5*. Grounds well Maintained

Miinukset: Pool gets a lot of shade and not much sun , breakfast is too expensive at £20 per person , not in keeping with Thailand prices. A bit far away from local restaurants

Miinukset: This property is suited to children and families only. The food was mediocre and the food and drinks were expensive. I did not enjoy the atmosphere or the design of the building. The lobby and eating bar area were open which meant they were very hot. The pool temperature was very warm and the water was very cloudy which meant there chemicals were not correct. Not a good thing when you have a lot of children in the pool. I would not recommend this hotel. The area was not convenient for walking. Also the employees seemed unhappy.

Miinukset: Reception desk not helpful Nor flexible. Everything is self serviced. More an apartment than hotel.

Plussat: View from balcony

Miinukset: Loud music round pool starting at 7.30am

Plussat: It is amazing modern place whith very nice and big and clean rooms. Very comfortable. The location is prefekt. Breakfast was good. There are shuttle busses to ga the centre, around Laguna and boat shuttle to the beach, wich is very close. That' s all was prefect for us.

Plussat: It is amazing modern place whith very nice and big and clean rooms. Very comfortable. The location is prefekt. Breakfast was good. There are shuttle busses to ga the centre, around Laguna and boat shuttle to the beach, wich is very close. That' s all was prefect for us.

Plussat: room design, view, location convenience

Miinukset: restaurant utensils are not cleaned well, always sticking leftover food residue over. understaff in the F&B location. food is not replenished sufficiently in buffet.

Plussat: The decoration and the common space are very modern and clean! The facilities are plenty for everyone around the pool and the lobby The staff is really friednly and very helpful And the room is quite spacy! Last is the good shower with a really good hot water is perfect before bed!

Miinukset: The check in process was a little slow as the housekeeping took a bit more time in getting the room ready. While on the other timr where a shuttle bus is needed, it took more than 15mins wait to get a ride.

Plussat: Good location, friendly stuff and wery nice room. Beautiful beach, very good brekfast. Definately best hotel fo us in Phuket Launa.

Plussat: Lovely hotel with great pool area, plenty of loungers and a fantastic breakfast buffet. Walkable to lots of restaurants nearby and so good to be able to walk straight onto the beach from the hotel.

Miinukset: Nothing particularly, our shower floor wasn't the cleanest, and the hotel restaurants weren't that appetising-looking, but other than that it was a great place to stay.

Plussat: Great Location on the beach. Easy to rent chairs at beach bars for 100 bht. Bit tired in hallways. Wonderful breakfast. Would recommend.

Plussat: Hieno ranta, kiva allasalue

Miinukset: Huone hieman kolkko, toinen sängyistä kova.

Plussat: Mukava rauhallinen sijainti, hyvä allasalue. Suora pääsy rauhalliselle rannalle. Tomiva wifi-yhteys. Monipuolinen aamiainen.

Miinukset: Vastaanoton henkilökunta melko töykeää ja välinpitämätöntä, muu henkilökunta kyllä ansaitsee kehut!

Plussat: Very good staying, amazing and helpful staff, delicious & fresh breakfast, pool area is excellent. We had an amazing time there.

Plussat: The property is in a great location. Lots of restaurants and beach shops near by.Breakfast superb. Would highly recommend.

Miinukset: They need more front desk staff that understand English. There is usually one member that does but if they are busy than it is difficult to get information. They need better information of things to do in the area. The Tiu reps are so rarely there to help.

Plussat: Good breakfast, good location, nice property, good stuff

Miinukset: No manager on duty (only on Tuesdays) Hotel guests reserving sunbeds at 6+ AM (putting their shoes, clothes ...) and not attending it till later during the day and we had to have our kids sitting under the sun coz of selfish people Stuff should learn more English No kids club No life guards