Ramada by Wyndham Cluj

The staff

Parking & traffic in the morning

The Service in this hotel is the best in town. Especially Mr. Christian from the reception is always taking care of us a lot. Also the cleaning is super nice. Every time we come, there are further improvements. The service in the Spa also improved a lot. It was super nice, that the staff comes to find u and tell u when food is ready. If u need service, the staff is totally fast and extremely helpful. And its everytime that u feel kind of home what is the most important for business travellers who spend so much time abroad. The choices for ham and cheese at breakfast are much better then in other hotels in Cluj-Napoca. Also the coffee is really nice. We really like the balcony and Spa. The bed is perfect, not too hard, not too soft and the best. A blanket for couples.

There are always some things broken or missing. We couldnt switch off the air con, same in the last rooms. Was just kind of broken. But under the conditions, thats not always easy in Romania, I think, there doing a lot to make it as perfekt as it can be. Ashtray is always missing. The breakfast is a thing that should change in every Romanian Hotel. This kind of bread and rolls are so aweful.