SpringHill Suites by Marriott Charlotte Concord Mills/Speedway

24hr gym access; the hotel’s outside doors require room key to get in after hours.

We got a 5am wake up call (2, actually) that we did not request; there were 3 towels and 1 washcloth in the room I reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used plastic knife on the “bed”); the floor under the sink was dirty, as well as the toilet; the shampoo/conditioner/body wash in the shower is a pump kind - glad they are saving plastic but maybe do it elsewhere.