Balada Nej

kind and pleasant reception staff

restaurant service, slow and inconsiderate to client's needs and requests

it is my 2nd time staying in this hotel, however:a, in restarurant we did not get 5% discount, in restaurant the watress did not bother to return money paid - it is customer who decide what tip he gives or not...by not returning money from bill back...waitress decided her self...this is outragous, b, second thing...when checking in I left my glasses on reception desk - cleaning lady remembered this, next day when I realized i forgot it there I asked and I was informed that somebody else took them...this can not happen in 4star hotel....this is my feedback

The restaurant is very expensive on comparaison at the food, it is very simple and not very good.

It is a nice hotel that offers good conditions for a short city break. The style is very nice, old fashioned and good confort.

The room had some walls that were wet so it seemed not well maintained. The breakfast was not very "vegetarian-friendly" :) At check out the reception clerk was not very helping me to check out fast, even if we were in a hurry (talking over the phone for 10 min)

Quite centrally located (15 min walking from old town). Good quality for the price. It is deeply decorated in middle age style.

The breakfast is very poor and the breakfast staff rather rude (we were scolded by a waitress after complaining that there was no coffee in the buffet)

kohtuuhintainen

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