Halvat lennot Romania

Plussat: Nothing

Miinukset: Manners

Plussat: WeII, I didn't die.

Miinukset: Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart.

Plussat: The crew is fantastic team,Dana is the best!Thank you

Miinukset: Food

Plussat: Nothing

Miinukset: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Plussat: comfy seats and a breakfast thrown in !

Miinukset: not much

Plussat: Easy to book on phone no problems getting boarding passes etc.

Miinukset: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.

Plussat: nothing

Miinukset: The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude.

Miinukset: The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up.

Plussat: Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever.

Miinukset: Honestly nothing. From start to finish great time.

Plussat: Wine. Good movies

Miinukset: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Plussat: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Miinukset: She could have informed me they where no longer available.

Plussat: Really friendly and efficient crew.

Miinukset: Seats and entertainment screen.

Plussat: Uncomfortable seats.

Miinukset: Seats, and helping passengers when they have delays

Miinukset: The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests.

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Plussat: Crew was excellent

Miinukset: Nothing really. LH first class cabin is one of the best!

Plussat: The crew is fantastic team,Dana is the best!Thank you

Miinukset: Food

Plussat: I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised.

Miinukset: Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one.

Plussat: the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.

Miinukset: the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.

Plussat: Crew was good, short flight on an older aircraft, everything was fine

Miinukset: Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens...

Plussat: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Plussat: Nice crew

Miinukset: Better food, some entertainment, better bathrooms

Plussat: Great Crew

Miinukset: It would have been better had we not had a delay of 50 Minutes

Miinukset: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.