Courbevoie hotellia

Miinukset: Expensive breakfast.

Plussat: Customer service

Miinukset: Na

Plussat: Great hotel in a great area for Americans, spacious room and safe area. One downfall is it is a decent way from downtown but subway is close, staff is great.

Plussat: Excellent for price

Miinukset: Access by car was difficult as lots of work on roads had barred entry and no information was available. Signs of hotel are not visible at important points for new visitors excellent

Plussat: We booked upgraded room and they upgraded even more! Excellent stay!

Plussat: This hotel was very comfortable and the rooms were large. Faculties were good. Access to the metro is so easy and there were excellent restaurants around the area. The Christmas market and the mall was great. A pity about the strikes as it would have been more accessible if all the lines were working. Breakfast in-room is great and Min was maxing with my children.

Miinukset: A little far from the centre of Paris.

Plussat: The location and the absolute friendliness of the staff

Miinukset: The hotel is delapidated. Everything is mediocre. It is definitely not 5 stars level.

Plussat: Excellent breakfast. Great variety. Staff extremely helpful and with a smile!

Miinukset: There's nothing I didn't like really.

Plussat: It provide hair dryer, iron, electric hot water pot... And there is free coffee at lobby

Plussat: Contemporary look. Courteous Staff.

Miinukset: More comfortable spaces near the reception

Plussat: quality and cleanness, good location, very nice rooms, comfortable bed.... definitely it was 5 starts

Plussat: The decor in the loby & the location fo a weekend stay

Miinukset: There was only the gentelman that checked me in when i first arrived who gave me excellent service. Everyone else was not welcoming.

Plussat: Breakfast was good Bed was comfy

Miinukset: Bed was dirty the first night Make up brush went missing from our room during our stay

Plussat: Great location

Plussat: Large and clean apartments in an excellent location that’s only a few kilometers away from the center

Miinukset: While the staff were nice, one reception staffer forgot to activate the apartment key for access to the parkings that I paid for. It takes some walking outside the building to get the parkings, so I had to walk back to the reception to get the key activated, but I wasn’t offered any apology which was a little annoying

Plussat: The studio I reserved was very dull. No decorations. TV not working properly. Parking was too far from the hotel. Breakfast was served in a a very small restaurant that was not enough for everyone, not was it that of a 5-star Hotel.

Miinukset: See above

Plussat: Great staff on reception always willing to help, regardless of time. Even an extra bottle of champagne at midnight was no trouble, nor was translating local delivery menus.

Miinukset: There was external renovation works being carried out we didnt see or hear workmen just the scaffolding made it look a little untidy in places this was my only criticism of my stay

Plussat: the accessibility to the city any and the room quality

Plussat: Every thing was Nice

Plussat: breakfast, view , room , sky lounge , food

Miinukset:

Plussat: OK, I started off in a bad mood because my reservation (confirmed) was not in the hotel system which is pretty much the worst start you can have at 22.30 when you arrive. Apparently the fault was Kayak's. The shower was a skinny one. I do like a big shower head. Breakfast was incredibly busy and it was difficult to squeeze into some of the seats. I was OK I got there first but my neighbour didn't try to sit down until I left. Eggs ran out. The Skybar had a view over the Eiffel Tower but there are many better views. The first night I went up and had a small bottle of beer for €10. The second night I went to the downstairs bar and had a big, draft beer for €5. Didn't miss the view.

Miinukset: The good news was that the staff worked to find a solution and I had my stay after all, albeit with a much raised blood pressure. The room was comfortable. A very big thanks to the staff who sorted out my accommodation. Sorry, I didn't take your names but that was the highlight of my stay..

Miinukset: My family and I were promised free extra bed which we got. At the end of our stay we were asked to pay 455 euro for the extra bed. We refused to pay.

Plussat: Location, comfort

Miinukset: Good staff

Plussat: Location is very good just near the metro station and in very good area. Breakfast was so good with plenty of choices. Big room with complete facilities.

Miinukset: There was a noise in the room all the day and night like passing tram and it was lift that we could not sleep well. Bathroom was a bit cold and when taking shower we could not control the temperature of the water correctly. In the lobby there is not enough sitting area.

Plussat: Staff were cooperative and room view

Miinukset: Housekeeping need to do a better job ,, carpet was not cleaned all 4 days during my stay & all garbage was placed in front the door of my room all day long though I was staying at a suite level floor!!!

Plussat: Everything is perfect, all people here are super. Manon at the reception is a super one she helps you by heart. Really thank you all Ibis hotel team you are the best.

Miinukset: Nothing everything is perfect

Plussat: kaikki OK

Miinukset: Ihan pieni sänky

Miinukset: A bit smalller room then expected.

Plussat: Clean and comfortable. Good price. Free tea and coffee in reception. Close to Paris la defense Arena, shops and restaurants. RER station 10 minutes walk. Friendly staff. Good breakfast.

Plussat: Distance from office locations...

Miinukset: Room is too cramped. Not enough space even to keep single bag.. not enough space even to walk.

Plussat: Breakfast was good but not great, location was nice in a relatively quiet area

Miinukset: The rooms are very small, but that is relatively normal for Paris.

Plussat: Location and the place decoration. Breakfast is also very good

Miinukset: According to the staff you have to manage your own rubbish. There seems to be little communication between the shifts of staff because at check in I paid everything and on checkout they are charging me again the breakfast and city tax. I had to show the invoice showing that this was paid already otherwise he would charge it again on check out. Reception services after midnight... If you go out and return late although the reception has the notice that is open 24/24h the main door is locked and you have to ring a bell to get inside. On my last evening there I waited 20min outside for someone of the reception open the door to let me in.... From midnight to 00:20....it was extremely annoying.

Plussat: Pictures on specific room on bookings.com can be misleading when making a booking.

Miinukset: Friendly staff

Plussat: Great room with all facilities we expected. Good breakfast, children had fun making their sandwiches. Nice coffee. Friendly chef. Kind and helpful receptionists; very helpful with my late check-in and got me a suitable taxi to take me to the airport. Always answered my calls promptly.

Miinukset: Always having the buzz the reception to come in. Guests should be able to access the hotel entrance with their key cards.

Miinukset: the bed wasn't a single bed and is not appropriate for a couple. it was made up of two single beds pulled together

Plussat: The hotel is very close to major work locations near la Défense. It's ideal for a one or two day meeting. The breakfast, although a little frugal, has the essentials and good products. The rooms are nice, and the shower, especially, is quite big and doesn't leak (as opposed to many other hotels where the doors or protective glass are tiny and create a puddle of water once you exit the shower). There are plenty of restaurants and facilities close by.

Miinukset: The hotel is quite pricey for the facilities and quality. But that is to be expected in Paris and the neighbourhood.

Plussat: Nice and comfortable.

Plussat: Nearer to La Defense

Miinukset: Room is not spacious enough to walk around the room. Less variety options for breakfast

Plussat: Simple but comfortable

Plussat: The hotel was exactly as described in the booking website. Clean and spacious room, friendly stuff, excellent daily service. The breakfast was good as well. Heat and hot water 24 hours. Tea, coffee and boiler provided. Perfect internet connection in the third floor. The hotel's location is ideal, 10 minute walk for the metro station, a few restaurants, a grocery store and a big mall. Absolute value for money amd highly reccomended.

Plussat: Unassuming hotel, but well run and well-located for La Defense and good value for money. Comfortable beds in small, clean rooms. Good hot water pressure in showers and a kettle in the rooms very welcome - Friendly helpful staff member on the desk. Excellent breakfast - worth the extra cost.

Miinukset: The road outside is noisy (especially in September 2019 with major tunnel works under way) but fine if the window is kept closed. Although a kettle and coffee/tea was provided - there was no milk in the room (either in little plastic tubs of UHT or as powdered coffee creamer). A glass or plastic tooth-mug would have been welcome rather than a paper cup (which leaked overnight from having water in it). WiFi rather unreliable - I ended up connecting my laptop to my phone.

Plussat: The front desk staff was very helpful.

Miinukset: They did not replenish the toilet paper and the coffee, or cleaned the room. The room was very small. The control remote for the TV had death batteries. It does not seem to me that house keeping keep a close eye on things.

Plussat: LOCATION IS GREAT, LOBBY AREA IS PLEASANT, ROOM SPACE IS ACCEPTABLE, BREAKFAST IS ACCEPTABLE

Miinukset: ROOMS NEED SEVERE RENOVATION, WC WAS NOT CLEAN AND BED SHEETS ALSO WERE NOT FRESH

Plussat: The hotel is beautiful and comfortable for sleeping. It offers a sleeping sofa for two children for free. The receptionist Martina she was very helpful with us.

Plussat: Good views of eiffel tower

Miinukset: Check in and out times wernt good and room service wasnt done properlg

Plussat: Very helpful and professional staff! We were well assisted by the front desk personnel concerning the strike of public transport, staff were excellent at providing us all the necessary information to visit the place.

Miinukset: The long queue we had to make in order to take breakfast.

Plussat: Very close to the metro station

Miinukset: The pictures make it look a lot better then what it is.

Plussat: View on the Eiffel Tower and good value for money.

Miinukset: Parking. Very bad access into the parking on foot and even worst by car (in and out). You have to drive out of the parking 15 minutes to do a u turn in order to get to the front of the hotel !!!!

Plussat: Located in safe area. Metro line not affected by strikes.

Miinukset: Carpets in room a bit old and dirty. No toilet brush.

Plussat: It's a 3 minute walk to the metro line # 1.

Miinukset: The hotel is smaller than other novotel locations.

Miinukset: Only one free bottle of water for two gusts

Plussat: Boa estrutura e bom atendimento.

Miinukset: O fato de chegar é ter que pagar uma taxa de turismo no valor de 25 euros que não estava previsto no site na hora da aquisição.

Plussat: The staff

Miinukset: The cleanliness. The AC did not work and we were in a room that was 29 c

Plussat: staff and basement garage

Miinukset: toilet place so small, paid for clean and towels, little breakfast variety

Plussat: excellent location, good bed quality, great view from balcony, nice English speaking staff, quite surrounding.

Miinukset: no space for storing bikes, room card was not working properly, three days nobody entered in the room, small size toilets

Plussat: The reception staff are very helpful The location is good

Miinukset: Bathroom and toilette are seperated

Plussat: Location, if you need to visit office in La Defense area, very close to mall, train station etc.

Miinukset: No housekeeping for 7 days, extra charges for linen, no water provided in room, did not see any staff except reception in 6 days of stay, 3-4 standard items for breakfast...all of this for very high price :(

Plussat: Room is comfortable.

Miinukset: Toilet is claustrophobic, hotel is clean, receptionists are helpfull.

Plussat: Very good value for money

Plussat: Was clean

Miinukset: The view

Plussat: It hard to find hotel because you put wrong location on map

Miinukset: Car parking is high price and hard to find

Plussat: Location , clean , near metro station

Miinukset: Coffee machine in reception not regularity working

Plussat: I’m used to this hotel always perfect , I love it it’s super , staff always amazing , it’s my fourth time renting with citadines ladefence , only one thing there becoming very expensive comparing to the time before , wish you all success really

Miinukset: Nothing all are perfect

Plussat: The personal Was very helpful getting Taxis during strikes in Paris which was not easy

Miinukset: The Adress is the car park not very clear how to get to reception. Clearer signs would be helpful. Regards

Plussat: Huoneen varustelu oli hyvä. Sijainti oli erittäin hyvä. Helppo matkata Versaillesiin ja Louvreen julkisella. Turvallinen alue. Lähellä metroa. Kaupat ja muut palvelut lähellä.

Miinukset: Talvella lämpöä oli vähän liikaa. Piti pitää parvekkeen ovea auki.

Plussat: The location was good, since it is only 3mins away from the metro station. We had a good stay! The staffs were very nice too.

Miinukset: One thing i would have to comment is how the kitchen stinks. I dont know, but it was really strong. Well, you can close your rooms doors anyways. But still, it would be better coming inside and not being welcomed by that odour.

Plussat: +great location - 5 min to line 1 metro +spectacular view +specious and warm rooms +clean

Miinukset: -old furniture and devices -very old dishwasher with bad smell

Plussat: 10e per night parking was good.

Miinukset: breakfast - at 12e each VASTLY over-priced. the light in the stairwell didn't work properly which was probably dangerous.

Plussat: I did not have the breakfast in the hotel. Some of the staff members are exceptionally good. But may be one or two has to learn to be flexible. Hotel appearance , location is good. Overall pleasant place to have short stay.

Miinukset: Nothing much to say here as my stay was short.

Plussat: The staff was welcoming and friendly and helpful

Miinukset: The facilities are shabby and old and poor

Plussat: The view on the Tour Eiffel from the room's window

Miinukset: Breakfast could be improved.

Plussat: Very nice staff, nice room facing la tour Eiffel, quiet and safe surroundings.

Miinukset: Transport inconvenient, room is not big enough.

Plussat: The bathroom was clean and the staff were friendly

Miinukset: Upon booking we were given the option to have an 'extreme king bed' but when we arrived we discovered that this meant 2 single beds on wheels pushed together which were different heights and moved apart during the night making it difficult for a couple to sleep. The complementary tea and coffee were not restocked at all. We put the 'do not disturb' sign on the door and the cleaner came in anyway leaving us to question why provide the sign if it was going to be ignored anyway I always thought that these signs had the sole purpose of keeping the cleaner from coming in and disrurbing you and the lock on the inside of the door was pointless too as it failed to lock at all. The cleanliness was also questionable as the bed sheets were not changed and upon looking under the bed there were pistachio shells and dust which were certainly not ours and there was white particles in the kettle despite rinsing it out first. The cups provided for tea and coffee were meant for espresso only and were not big enough. In the description the room was described as "soundproof" which was certainly not true as we could hear the TVs coming from other rooms and other guests talking outside our door. For some reason the main light in the room was faulty as it would not turn on only the bathroom and lamp lights worked. The remote for the TV was also not working properly. Also another important thing that is not mentioned in the hotel spec is the fact that it is right next to a cemetery and the entire surrounding area is undergoing construction. As for travelling around it is a bit out of the way and the nearest train station is about half an hour walk although there are bus stops closer by. Another problem was the 'pre-authorisation' of your payment card 3 days before your arrival date.

Plussat: The property is clean and is located right next door to a small indoor boutique mall with several small restaurants and a supermarket.

Miinukset: DEFINITELY NOT a 4 star hotel. At best a 3, and probably a 2.5. The rooms are very small, with limited amenities. It's 20 min. walk to Metro. Hotel shuttle to Metro doesn't begin running until 6:30 am.

Plussat: The positive attitude of the 2 ladies @the desk ( Coline & Svetlana ) and also their manager very calm and and top of things . I am grateful to the all team

Miinukset: Everything was fine and comfortable

Plussat: The free shuttle to la Défense The breakfast was great. The staff were accommodating esp the restaurant staff for breakfast. The location was near a mall.

Plussat: There was transfer to the train station very often, clean rooms, breakfast was delicious and had many options, room was clean, quite large and the hotel was very quiet which is not commun for hotels in Paris.

Miinukset: Didn’t really get any shampoo/conditioner/body wash.... Staff members were quite rude. (Most of them!)

Plussat: Excellent customer service from staff members and great value for money, very clean and modern hotel.

Miinukset: Nothing

Plussat: Yleisesti siiti ja hyvä hotelli. Hyvällä sijainnilla La Defencen alueella, lähellä metroasemaa.

Miinukset: Henkilökunta oli tökeröä ja hidasta, baarin ruokavalikoima heikko.

Plussat: Location Comfortable bed Silent

Miinukset: Staff No alcohol serving after midnight No room phone

Plussat: This hotel is centrally located, with a metro station 100 meters away. Located 20 minutes away in metro from Arch de La Alliance, 25 from Eiffel Tower. Room has enough space, but If you come to Paris you better not stay at the hotel.

Plussat: The staff was very friendly. The location was near metro M1 so we could reach the center easily.

Miinukset: The room was very small for two persons and we could barely move inside the room.

Plussat: I liked the location and its proximity to the premises of the business park.

Plussat: I loved the location and the staff.

Miinukset: The room was super small, no fridge, no water, no safe box in the room.

Plussat: Ystävällinen henkilökunta

Plussat: The location is good in a business area and next to a commercial center. La defance with the metro is near. But we need to walk 20 minutes. Calm quiet. There is no noise. On this place Also there is a good walkway on the banks of the river with garden and good spaces

Miinukset: The place is very small. 3 people. There is no wardrobe. There is no shampoo in the bathroom. The TV is small. There is no iron or cup of water and tea. The room does not have any utensils for tea and coffee, but in general it is good for one person.

Miinukset: Location and room size

Plussat: Erittäin puhdas huone, vaikka kuluneisuutta havaittavissa.

Miinukset: Sisääntulo voisi olla puhtaampi ja aula päivittää tähän vuoteen.

Plussat: Very clean, and comfortable rooms.

Miinukset: Very simple and poor breakfast

Plussat: Away from the city but very good value for money, unlike other trips to Paris we both felt very safe, would recommend for tourist couples.

Miinukset: Parking charges

Plussat: Service was good and the reception staff were friendly

Miinukset: Too small and toiletries were not checked daily

Plussat: Clean and comfortable accommodation. Good value for money.

Miinukset: The hotel location. The train station is about 15 mins walk away and in the winter it can be a bit cold.

Plussat: Reasonable prices for breakfast Spacious room

Miinukset: Bath rooms need to be modified with fans. May be better to have bathroom room and toilet together. Little remote area ..

Plussat: River views, location and cleanliness plus luverly helpful staff

Miinukset: Nothing!

Plussat: I only stayed in this accommodation due to location - it was close to the office where my meetings took place.

Miinukset: This was one of the worst experiences in my life. Above all - the apartment was super cold (and not fixed even after I've asked reception to help). I had to stay with my winter coat on. As for the value for money - it's totally NOT worth it. No flexibility at all. I had to change my booking and reduce it by 1 night (3 out of 4). Instead of refunding, they increased the room rate significantly, so I ended up spending a fortune for a 3 star hotel. All my efforts to discuss this were in vain. Also the prices on the booking site are not correct and not clear. Breakfast - very poor in a dark and small room. The best advise I could give - DON'T TAKE IT. And if you only can, avoid this hotel altogether.

Plussat: The apartment was clean , with modern furniture ,the staff was nice and helpful , the location is very close on the metro , you have the line 1 and in 15 minutes you are on the Champs-Élysées.

Miinukset: When you enter in Hôtel is a strange smell

Miinukset: TV did not work. No hair dryer (had to go reception to ask for one). No decent mirror in room. Mould in the bathroom. Extremely dirty carpet (avoided walking barefoot on it). Noisy (adjacent room).

Plussat: The staff were friendly and always avaliable.