Sonesta Hotel Cusco

Everything. Thoroughly recommend this hotel.

Nothing.

Very helpful staff and facilities comparable to a five star facility. Breakfast was very good

Too close to the road . Traffic noise till 10 pm and blinds are not very nice

The best breakfast in terms of staff, food and ambiance. Special thanks to Jean Carlo Rodríguez who gives his guests 5 stars hotel/restaurent treats. You should be working in New York/ London or even in Buckingham Palace and celebrities places! All staff from the breakfast room, front desk, door and cleaning crew are professional and very helpful though. Rooms are big (we had an upgrade room for our second time stay as they were tidying up some rooms) clean and very comfortable. WiFi is strong and shower is good.

We were asked to move to a bigger room which we didn’t mind but then we were asked to move another room again from there after we settled in. I refused and the guy from the counter said not to worry and we could stay there straight away. So it’s just a minor issue at our second stay there after Machu Picchu Trail. Thoroughly recommend this hotel if you want a quality.

Very comfortable hotel with all travellers need are here. The staff are extremely courteous. The front desk, the breakfast crew and bedroom cleaners are very professional and they do their jobs to make guests feel like we are all very important. The location is spot on to get to the Plaza de Armes within 10 mins. It’s not a steep walk as other reviews have mentioned. We don’t even feel like we are walking on a slope!! WiFi is strong and shower is beautifully hot and has a pressure. We have extended our stay here and recommended this place to all travellers.

It’s not negative but just a personal taste that the rooms are a bit dark for my liking.